Deficiency Index

Every finding on record at Whittier Pacific Care Center

Whittier, California · CCN 055764

22 findings across 9 inspections, in the inspector's own words, 2 of them at actual harm or above.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

The inspector’s own words from form CMS-2567, unedited, including CMS’s own spacing. Names and some dates are redacted by CMS.

Inspection of August 19, 2026

1 finding
F690D · No harm, potential for more than minimal, isolated

Based on observation, interview, and record review, the facility failed to ensure appropriate care was provided for one of three sampled residents (Resident 1), who had a nephrostomy tube (thin, flexible plastic tube put through the skin of the lower back directly into the kidney to drain urine out of the body into an external bag), by failing to ensure Resident 1's nephrostomy tube was continuously secured with a suture and anchor (a special internal or external mechanism that kept the drainage tube fixed safely in place). This deficient practice placed Resident 1 at risk for inadvertent dislodgement of the nephrostomy tube and disruption of urinary drainage.Findings: During a review of Resident 1's admission Record (AR), the AR indicated the resident was admitted to the facility on [DATE] and re-admitted to the facility on [DATE], with diagnoses that included hydronephrosis (a swollen kidney caused by a backup of urine), encounter for surgical aftercare following surgery on the genitourinary system (a follow-up medical visit to check the healing after surgery on the urinary tract), and encounter for attention to other artificial openings of urinary tract (maintenance of a surgically created opening used to drain urine from the body). During a review of Resident 1's Minimum Data Set (MDS, a resident assessment tool) dated 8/9/2026, the MDS indicated the resident had severe cognitive impairment (Problems with a person's ability to think, learn, remember, use judgement, and make decisions). The MDS indicated the resident had an indwelling catheter (nephrostomy tube) and was always incontinent (a person could not control their bladder or bowels causing accidental leaks or urine or bowel). During a review of Resident 1's History and Physical (H&P) dated 8/19/2026, the H&P indicated the resident did not have the capacity to understand and make decisions. During a review of Resident 1's physician's order dated 8/19/2026, the physician's order indicated to monitor the resident's right nephrostomy tube placement and notify the physician for any complications or dislodgement every shift. During a review of Resident 1's physician's order dated 8/19/2026, the physician's order indicated to secure the residents right nephrostomy with an anchor every day shift to minimize dislodging of the nephrostomy tube. During a review of Resident 1's physician's order dated 8/19/2026, the physician's order indicated to notify the physician for any significant change in the resident's nephrostomy. During a review of Resident 1's Skin Reassessment dated [DATE] at 10:29 AM, the Skin Reassessment indicated the resident had a right flank nephrostomy. The Skin Reassessment did not indicate in detail descriptions of the nephrostomy tube or securing devices in place to hold the nephrostomy tube in place. During an interview on 8/19/2026 at 3:20 PM, the Treatment Nurse (TN) 1 stated when assessing a resident's nephrostomy tube, the facility staff must assess for leakage, bleeding, or any kinks to tubing. TN 1 stated Resident 1 had sutures (a stitch or a specialized thread used by doctors to sew a cut or a surgical wound closed) wrapped around the tubing to keep the tubing in place. TN 1 stated there should have been an indicator on the tubing for proper placement and length to figure out the proper placement from when the resident was admitted . TN 1 stated if there were no sutures or indicators of placement, the tubing could move out a little bit or come out entirely which could delay output or leakage from the site. TN 1 stated the facility staff should have marked the tubing to ensure proper placement. During a concurrent observation and interview on 8/19/2026 at 3:32 PM with TN 1 in Resident 1's room, Resident 1 did not have sutures or any other securing device for the nephrostomy tube except for a split gauze (an absorbent medical dressing featuring a pre-cut slit or V/U-shaped notch that allows it to lie flat around medical tubes, catheters, or drains) and a bandage to cover the site. TN 1 stated because the residents' dressing was changed every day, eyeballing the length and distance of where the tubing should have sat was how the facility staff measured where the tubing should have been at. During an interview on 8/19/2026 at 4:07 PM, TN 2 stated if a resident's sutures were no longer in place, the physician should have be notified since there was a risk for the migration of the nephrostomy tube or possible dislodgement. TN 2 stated to secure the nephrostomy tube, there should have been sutures in place to secure placement and ensure the tube was draining and working properly. TN 2 stated if the tubing was not in the proper place, since the tubing was not secured with sutures, the tube could not properly drain and there would be leakage, leaving Resident 1 soiled. TN 2 stated if the tubing was dislodged that would affect the resident's skin and possibly cause an infection because there would not have been proper draining and that could have caused the urine to back up into the kidneys and possibly make the resident become septic (a medical emergency where the body overreacted to an infection). During an interview on 8/19/2026 at 4:29 PM, the Director of Nursing (DON) stated the nephrostomy tube must be anchored and covered with a gauze (a thin, translucent fabric with a loose, open weave used for medical dressings, clothing, or filtering). The DON stated there should have been a suture or an anchor for Resident 1's nephrostomy tube to prevent the tubing from moving around. The DON stated if the nephrostomy tube was not secure, the facility staff would not know if the tube was moving or came out. The DON stated if the nephrostomy tube came out then there would not be urine, and the facility would have to send the resident out to the general acute care hospital (GACH) for replacement. During an interview on 8/21/2026 at 9:41 AM, the Registered Nurse (RN) from the GACH Interventional Radiology Department stated when a resident had a nephrostomy tube placed, the GACH would place a suture at the site, with a StatLock (a medical gadget glued to a resident's skin and firmly clicked onto a plastic tube or catheter to keep the tube from sliding around or pulling out by accident), and a Tegaderm (a thin, clear, sticky plastic sheet) to cover the site. The RN stated if the resident's suture was pulled out and there was no StatLock in place, a split gauze and a dressing covering would not be enough to keep the tube in place. The RN stated that without the suture or StatLock there would be nothing to keep the tube in the exact position and the tube could move or stop draining. During a review of the facility's policy and procedure (P&P) titled Nephrostomy Tube, Care of dated October 2010, the P&P indicated General guidelines: Assess the nephrostomy tube site and notify MD if any signs/symptoms of bleeding, infection - check placement of the tubing and integrity of the tape during assessments. The P&P indicated during dressing changes Secure the tube with tape to prevent tension. During a review of the facility's P&P titled Change in a Resident's Condition or Status dated March 2023, the P&P indicated Our facility promptly notifies the resident, his or her attending physician, and the resident representative of changes in the resident's medical/mental condition and/or status. The P&P indicated The nurse will notify the resident's attending physician or physician on call when there has been a(an): significant change in the resident's physical/emotional/mental condition or specific instruction to notify the physician of changes in the resident's condition.

Inspection of March 13, 2026

14 findings
F656E · No harm, potential for more than minimal, pattern

Based on observation, interview, and record review, the facility failed to develop and implement a comprehensive, person-centered care plan (a treatment plan that focused on the needs and preferences of a resident or individual) for three of 25 sampled residents (Resident 90, 91, and 100) by failing to: a. Develop and implement a care plan for Resident 90's Gastro-jejunal (GJ tube, two main ports labeled G leading to the stomach for draining air or fluid and J bypassed the stomach to deliver nutrition directly into the small intestine, used for feeding and medicine) tube and implement a care plan for Resident 90's GJ tube formula feeding. b. Develop and implement a care plan for Resident 100's gastrostomy (G-tube, a small flexible feeding tube inserted through the skin directly into the stomach to provide nutrition, fluids, and medication) tube formula feeding. c. Develop interventions for Resident 92's Physical Therapy ([PT] profession aimed in the restoration, maintenance, and promotion of optimal physical function) services and accurately revise the care plan to remove the provision of Restorative Nursing Aide ([RNA] nursing aide program that helps residents to maintain their function and joint mobility) services. These deficient practices had the potential to affect Resident 90 and Resident 100's nutritional status, safety, and overall well-being, and the potential to result in the provision of inaccurate care to increase Resident 92's mobility. Findings: a. During a review of Resident 90's admission Record (AR), the AR indicated the resident was admitted to the facility on [DATE] and re-admitted to the facility on [DATE], with diagnoses that included G-tube, chronic respiratory failure (a long-term condition where the lungs could not properly move oxygen into the blood or remove carbon dioxide), and tracheostomy (a surgical procedure that created a small, permanent or temporary hole [stoma] in the neck and into the windpipe [trachea] to help a person breathe). During a review of Resident 90's History and Physical (H&P) dated 3/9/2026, the H&P indicated the resident did not have the capacity to understand and make decisions. During a review of Resident 90's Minimum Data Set (MDS, a federally mandated resident assessment tool) dated 12/26/2025, the MDS indicated the resident had severe cognitive impairment (problems with a person's ability to think, learn, remember, use judgement, and make decisions). The MDS indicated the resident had a feeding tube. During a review of Resident 90's Physician's Order dated 3/9/2026 at 5:01 PM, the Physician's Order indicated for the resident to have an enteral feed: Vital 1.5 at 32 cubic centimeters (cc, measurement of volume) per hour for 20 hours via pump (small, portable medical device that delivered liquid nutrition directly into a resident's feeding tube at a steady, controlled rate) to provide 640 cc/960 kilocalorie (kcal, unit of energy to equal up to 1,000 small calories) per day. During a review of Resident 90's Comprehensive (complete) Care Plan, the Care Plan did not include a resident specific care plan that included goals and interventions for the resident's GJ tube. During an interview on 3/12/2026 at 8:50 AM, Licensed Vocational Nurse (LVN) 5 stated there should have been a care plan for Resident 90's GJ tube to know what would be used for the J-tube, G-tube, and to know the plan, goals, and interventions. LVN 5 stated if there was not a care plan for the resident's GJ tube, the facility staff would not know which port to use and what to give through each port. During a concurrent interview and record review of Resident 90's Care Plan on 3/12/2026 at 10:09 AM, Registered Nurse (RN) 2 stated there should have been a care plan for the resident GJ tube. RN 2 stated if there was not a care plan for the resident's GJ tube, Resident 90 could have complications, and she could continue having the same issues of vomiting and go back to the hospital. During a concurrent interview and Record Review of Resident 90's Care Plan on 3/13/20269 at 11:28 AM, the Director of Nursing (DON) stated there should have been a care plan for the resident's GJ tube otherwise the facility staff could miss that the resident had one. The DON stated the resident's GJ tube formula should have also been in the care plan so all facility staff would be on the same page when taking care of the resident. The DON stated if the care plan did not have the formula, Resident 90 may not be receiving the correct formula ordered. b. During a review of Resident 100's AR, the AR indicated the resident was admitted to the facility on [DATE] and re-admitted to the facility on [DATE], with diagnoses that included respiratory failure, tracheostomy, and gastrostomy. During a review of Resident 100's H&P dated 1/5/2026, the H&P indicated the resident was able to make decisions for activities of daily living. During a review of Resident 100's MDS dated [DATE], the MDS indicated the resident had severe cognitive impairment. The MDS indicated the resident had a feeding tube. During a review of Resident 100's Physician's Order dated 12/14/2024 at 9:31 PM, the Physician's Order indicated for the resident to have an enteral feed: Glucerna 1.2 at 55 cc per hour for 20 hours via pump to provide 1,100 cc/1320 kcal per day. During a review of Resident 100's G-tube Feeding Care Plan, the Care Plan indicated goals to minimize the risk of weight loss daily and minimize the risk of aspiration and feeding tolerance daily. The Care Plan indicated interventions to administer enteral feedings as ordered, assess the tolerance of feedings, and to check feeding bag prior to the end of shift to ensure adequacy and accuracy of volume. The Care Plan did not include what type of formula was ordered for Resident 100. During an interview on 3/12/2026 at 9:35 AM, LVN 4 stated a resident's care plan was the plan of care for the resident and should have entailed everything the resident required, including the G-tube, the G-tube care, the size, the medications that go through the G-tube, and the type of formula. LVN 4 stated the G-tube formula Resident 100 was receiving should have been on the care plan so the facility staff would know what type of formula Resident 100 was ordered, otherwise the resident could receive the wrong formula. During a concurrent interview and record review of Resident 100's Care Plan on 3/12/2026 at 9:39 AM, LVN 4 stated the resident's G-tube formula was not on the care plan but should have been to monitor the residents nutrition, otherwise the resident could have a change in condition that could affect the resident's blood sugar or blood pressure. During a concurrent interview and record review on 3/12/2026 at 10:02 AM, RN 2 stated the care plan was the plan of care for the resident with goals and interventions to improve the resident's quality of life. RN 2 stated Resident 100's care plan did not include the G-tube formula the resident was receiving but should have been to show the calories needed, goals, and any specific dietary needs. RN 2 stated if the formula was not in the care plan someone could put up the wrong formula and the resident could lose/gain weight which could affect their health. During an interview on 3/13/2026 at 10:55 AM, the DON stated a care plan was a process used to identify a resident's goals, outline the interventions needed to achieve those goals, and establish how those interventions were to be implemented. The DON stated a care plan was individualized and needed to be updated every time there was a change, including Resident 100's G-tube formula to monitor the progress and if the resident was meeting the calories set for them by the dietician otherwise that could affect the resident's weight. During a concurrent interview and record review of Resident 100's care plan on 3/13/2026 at 11:01 AM, the DON stated the resident's G-tube formula was not on the care plan but should have been so the facility staff would all be on the same page when taking care of the resident. The DON stated if the G-tube formula was not on the care plan the facility staff could miss something which could affect the resident's weight and the resident might not get what they're supposed to. c. During a review of Resident 92's admission Record, the admission Record indicated the facility initially admitted Resident 92 on 1/13/2023 and readmitted on [DATE] with diagnoses that included difficulty walking, muscle weakness, and hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body) and hemiparesis (weakness of the arm, leg, and trunk on the same side of the body) following a cerebral infarction (brain damage due to a loss of oxygen to the area) affecting the right dominant side. During a review of Resident 92's care plan titled, [At] risk for further decline in contractures (stiffening/shortening at any joint that reduces the joint's range of motion) and tightness in both legs, initiated 3/4/2025, the care plan indicated interventions to continue with RNA for ambulation (the act of walking) with the front wheeled walker ([FWW] an assistive device with two front wheels used for stability when walking), three times per week or as tolerated, and to apply a right ankle foot orthosis ([AFO] brace to hold the foot and ankle in the correct position) when Resident 92 was in bed for four hours or as tolerated. During a review of Resident 92's PT Evaluation and Plan of Treatment, dated 2/16/2026, the PT Evaluation indicated Resident 92's goal included improving strength to tolerate gait (manner of walking) training tasks and improve time out of bed. The PT Evaluation indicated Resident 92 required maximum assistance (required between 51-75 percent [%] physical assistance to perform the task) for bed mobility and did not test transfers and gait due to Resident 92's refusal. During a review of Resident 92's Minimum Data Set ([MDS] a federally mandated resident assessment tool), dated 2/19/2026, the MDS indicated Resident 92 had clear speech, expressed ideas and wants, understood verbal content, and had intact cognition (clear ability to think, understand, learn, and remember). The MDS also indicated Resident 92 required substantial/maximal assistance (helper does more than half the effort) for rolling to either side while lying in bed and transferring from lying on the back to sitting at the side of the bed. The MDS also indicated Resident 92 was dependent (helper does all the effort, resident does none of the effort to complete the activity, or the assistance of two or more helpers is required to complete the activity) for toileting, bathing, and lower body dressing. During a review of Resident 92's physician's Order Summary Report, dated 3/11/2026, Resident 92's active physician's orders did not include RNA services. During a concurrent observation and interview on 3/11/2026 at 10:26 a.m. with Resident 92 in the resident's room, Resident 92 was observed awake and lying in bed. Resident 92 was observed to move both arms. Resident 92 stated the stroke (loss of blood flow to a part of the brain) mainly affected the right leg. During an interview on 3/11/2026 at 2:11 p.m. with the Director of Rehabilitation (DOR), the DOR stated Resident 92 walked with the RNA prior to Resident 92's most recent hospitalization (on 2/11/2026). The DOR stated the Resident 92's PT Evaluation was completed on 2/16/2026 after Resident 92's readmission to the facility and was receiving PT treatment. The DOR stated PT recommended a knee-ankle-foot orthosis ([KAFO] custom made, long-leg brace designed to stabilize, align, or support the knee, ankle and foot) to improve Resident 92's ability to walk. During an interview on 3/12/2026 at 4:17 p.m. with the MDS Coordinator (MDSC), the MDSC stated the care plans (in general) were revised to individualize the care provided to the residents. During a concurrent interview and record review on 3/12/2026 at 4:23 p.m. with the MDSC, Resident 92's care plans were reviewed. The MDSC stated Resident 92's care plans were revised on 3/10/2026. The MDSC stated Resident 92's care plan did not include but should have included a care plan for the provision of PT services. The MDSC stated Resident 92's care for RNA should have been discontinued because Resident 92 was not receiving any RNA services. During a review of the facility's policy and procedure (P&P) titled, Care Plans, Comprehensive Person-Centered, revised 3/2023, the P&P indicated the comprehensive person-centered care plan described the services that are to be furnished to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being. The P&P indicated care plans are revised as information about the residents and the residents' conditions change. During a review of the facility's policy and procedure (P&P) titled Care Plans, Comprehensive Person-Centered dated March 2023, the P&P indicated A comprehensive, person-centered care plan that includes measurable objectives and timetables to meet the resident's physical, psychosocial, and functional needs is developed and implemented for each resident. The P&P indicated The comprehensive, person-centered care plan describes the services that are to be furnished to attain or maintain the residents highest practicable physical, mental, and psychosocial well-being. The P&P indicated Assessments of residents are ongoing and care plan are revised as information about the resident's and the resident's condition change. The interdisciplinary team reviews and updates the care plan: when the resident has been readmitted to the facility from a hospital stay.

F688E · No harm, potential for more than minimal, pattern

Based on observation, interview, and record review, the facility failed to assess and implement range of motion ([ROM] full movement potential of a joint) interventions for one of five sampled residents (Resident 6) reviewed for ROM limitations by failing to: 1. Complete Resident 6's Joint Mobility Screen ([JMS] brief assessment of a resident's range of motion in each joint of both arms and legs) (Occupational Therapy [(OT) profession aimed to increase or maintain a person's capability of participating in everyday life activities]) - Upper Extremities (arms) to assess ROM in both arms after readmission on [DATE] and 3/7/2026 in accordance with the facility's policy and procedure (P&P) titled, Screening, dated 8/10/2023. 2. Provide Resident 6 with ROM exercises to both arms from 11/24/2025 to 2/15/2026. 3. Provide Resident 6 with ROM exercises to both legs from 11/24/2025 to 3/3/2026. These failures had the potential for Resident 6 to experience a decline in ROM in both arms and legs and the development of contractures (stiffening/shortening at any joint that reduces the joint's range of motion) which could lead to positioning issues, discomfort, and skin breakdown (tissue damage caused by surfaces rubbing against each other, moisture, or pressure), potentially affecting Resident 6's quality of life. Findings: During a review of Resident 6's admission Record, the admission Record indicated the facility initially admitted Resident 6 on 1/27/2021 and readmitted on [DATE]. The admission Record indicated Resident 6's diagnoses included hemiplegia (total paralysis of the arm, leg, and trunk on the same side of the body) and hemiparesis (weakness of the arm, leg, and trunk on the same side of the body) following cerebral infarction (brain damage due to a loss of oxygen to the area) affecting the right dominant side, end stage renal (kidney) disease, dependence on renal dialysis (treatment to cleanse the blood of wastes and extra fluids artificially through a machine when the kidney(s) have failed), and aphasia (disorder that makes it difficult to speak) following cerebral infarction. During a review of Resident 6's Physical Therapy ([PT] profession aimed in the restoration, maintenance, and promotion of optimal physical function) Discharge summary, dated [DATE], the PT Discharge Summary indicated recommendations for the Restorative Nursing Aide ([RNA] nursing aide program that helps residents to maintain their function and joint mobility) to provide ROM (unspecified). During a review of Resident 6's OT Discharge summary, dated [DATE], the OT Discharge Summary indicated recommendations for RNA to provide active range of motion ([AROM] performance of an exercise to move a joint without any assistance or effort of another person) (to unspecified joints), passive range of motion ([PROM] movement of a joint through the range of motion with no effort from person) (to unspecified joints), and apply a resting hand splint (material secured with straps that extends from the fingers to the forearm to properly position the fingers and wrist) on the right hand. During a review of Resident 6's JMS (OT) - Upper Extremities, dated 8/5/2025, the JMS (OT) indicated Resident 6's left shoulder, elbow, wrist, and hand joints had full ROM. The JMS (OT) indicated Resident 6 had minimal ROM loss (less than 25 percent [%] loss of motion in the joint) in the right wrist and hand and moderate ROM loss (26-50% loss of motion in the joint) in the right elbow and shoulder. The JMS (OT) indicated recommendations for the RNA to provide Resident 6 with PROM to both arms. During a review of Resident 6's care plan titled, Patient at risk for decline in both arms, initiated 8/20/2025, the care plan interventions included RNA to provide active assistive range of motion ([AAROM] use of muscles surrounding the joint to perform the exercise but requires some help from a person or equipment) to the left arm and PROM to the right arm, three times per week as tolerated. During a review of Resident 6's care plan titled, Risk for unavoidable decline related to reduced mobility, initiated 10/25/2025, the care plan interventions included RNA for PROM exercises to both legs, five times per week as tolerated. During a review of Resident 6's JMS (PT) - Lower Extremities (legs), dated 10/27/2025, the JMS (PT) indicated Resident 6 had full ROM in both hips and knees. The JMS (PT) indicated Resident 6 had severe ROM loss (more than 50% loss of motion in the joint) in both ankles with plantarflexion (ankle bent with toes pointing away from the body) contractures of 26 degrees (unit of measure for joints, normal is 0 degrees) in the right ankle and 33 degrees in the left ankle. The JMS (PT) indicated recommendations for RNA (unspecified). During review of Resident 6's Census List (record of hospitalizations, room changes, and payer source changes), the Census List indicated the facility discharged Resident 6 to the hospital on [DATE] and readmitted Resident 6 to the facility on [DATE]. During a review of Resident 6's JMS (PT) - Lower Extremities, dated 11/24/2025, the JMS (PT) indicated Resident 6 had full ROM in both hips and knees and severe ROM loss in both ankles. The JMS (PT) indicated Resident 6 had decline in ROM to both ankles with 45 degrees of plantarflexion contracture in the right ankle and 35 degrees of plantarflexion contracture in the left ankle. The JMS (PT) indicated recommendations for RNA (unspecified). During a review of Resident 6's Minimum Data Set ([MDS] a federally mandated resident assessment tool), dated 11/30/2025, the MDS indicated Resident 6 had no speech, sometimes expressed ideas and wants, responded adequately to simple and direct communication, and was moderately impaired for daily decision making. The MDS indicated Resident 6 had functional limitations in ROM (limited ability to move a joint that interferes with daily functioning or places a resident at risk for injury) on one arm and both legs. During a review of Resident 6's JMS (OT) - Upper Extremities, dated 2/15/2026, the JMS (OT) indicated Resident 6 had full range in the left shoulder, elbow, wrist, and hand. The JMS (OT) indicated Resident 6 had minimal ROM loss in the right elbow, wrist, and hand and moderate ROM loss in the right shoulder. The JMS (OT) indicated to continue the RNA program (unspecified). During a review of Resident 6's physician's orders, dated 2/15/2026, the physician's orders indicated for RNA to perform AAROM to the left arm and PROM to the right arm, three times per week as tolerated. During a review of Resident 6's RNA Documentation (documentation for the provision of RNA services), dated 2/2026, the RNA Documentation indicated Resident 6 started receiving AAROM to the left arm and PROM to the right arm, three times per week, on 2/16/2026. During a review of Resident 6's RNA Documentation, dated 3/2026, the RNA Documentation indicated Resident 6 received AAROM to the left arm and PROM to the right arm on 3/2/2026. During review of Resident 6's Census List, the Census List indicated the facility discharged Resident 6 to the hospital on 3/3/2026 and readmitted to the facility on [DATE]. During a review of Resident 6's JMS (PT) - Lower Extremities, dated 3/9/2026, the JMS (PT) indicated Resident 6 refused to participate in the assessment. During an interview on 3/10/2026 at 9:24 a.m. with the Director of Rehabilitation (DOR), the DOR stated PT and OT completed the JMS (in general) upon a resident's admission and after readmission to the facility. The DOR stated the RNA program (in general) maintained a resident's functional level after the resident's discharge from therapy services. The DOR stated the RNA program included the provision of ROM, application of splints, sit-to-stand transfers, and walking with an assistive device. During a dining observation on 3/10/2026 at 12:17 p.m. in the resident's room, Resident 6 was lying in bed with the head-of-bed elevated and the lunch tray positioned directly in front of Resident 6. Certified Nursing Assistant 1 (CNA 1) was observed setting up Resident 6's silverware, uncovering Resident 6's lunch plates and cups, repositioning Resident 6, and leaving the room. Resident 6 was observed using utensils with the left arm to eat lunch, which consisted of orzo pasta (small rice-shaped pasta), puree meat (food altered into a smooth and creamy texture for people with difficulty chewing or swallowing), and green peas. Resident 6 was observed eating all the orzo pasta then used the left hand to turn the plate counterclockwise to begin eating the puree meat. Resident 6 was observed without any movement or attempt to move the right arm throughout the meal. Resident 6 was transported to dialysis immediately after finishing lunch. During an interview on 3/11/2026 at 1:23 p.m. with Restorative Nursing Aide 2 (RNA 2), RNA 2 stated Resident 6 was recently readmitted to the facility from the hospital and has not received RNA since readmission. RNA 2 stated Resident 6's right side was paralyzed but could move the left arm. RNA 2 stated Resident 6 used to receive RNA for ROM exercises to both arms prior to Resident 6's recent hospitalization. RNA 2 stated Resident 6 did not have any physician's orders and had never provided ROM to both legs prior to Resident 6's recent hospitalization. During a concurrent interview and record review on 3/11/2026 at 3:49 p.m. with the DOR, Resident 6's PT Discharge summary, dated [DATE], and OT Discharge summary, dated [DATE], were reviewed. The DOR stated Resident 6 was totally dependent for mobility and the PT Discharge Summary recommendations included RNA for ROM to both legs. The DOR stated the OT Discharge Summary recommendations included RNA to apply a right resting hand splint, perform PROM on the right arm, and perform AROM on the left arm. During an observation on 3/12/2026 at 11:25 a.m. in the resident's room with CNA 1, Resident 6's arms and legs were observed. Resident 6's right elbow was observed in extension (straight), and the right-hand joints were bent into a loosely closed fist. Resident 6 was observed with pillows positioned underneath both legs and cushioned boots applied to both feet. CNA 1 removed both cushioned boots, and a wound dressing was observed under Resident 6's right foot. During a concurrent interview and record review on 3/12/2026 at 2:13 p.m. with the DOR, Resident 6's JMS (PT), dated 11/24/2025 and 3/9/2026, physician's orders for RNA, dated 2/15/2026, and RNA Documentation from 11/2025 to 3/2026 were reviewed. The DOR stated Resident 6's baseline (starting point or initial measurement used as a foundation for comparison) ROM in both arms was not assessed upon readmission on [DATE] since Resident 6 did not receive a JMS (OT). The DOR stated the JMS (PT), dated 11/24/2025, included recommendations for RNA to provide ROM. The DOR reviewed Resident 6's physician's orders after readmission on [DATE]. The DOR stated Resident 6 did not have any physician's orders for the provision of RNA services until 2/15/2026 for AROM on the left arm and PROM on the right arm. The DOR reviewed Resident 6's RNA Documentation from 11/2025 to 3/2026. The DOR stated Resident 6's medical record did not have any documentation that ROM exercises to both arms were provided to Resident 6 from 11/24/2025 (readmission) to 2/14/2026. The DOR stated Resident 6's medical record did not have any documentation that ROM exercises to both legs were provided to Resident 6 from 11/24/2025 to 3/3/2026 (discharge to the hospital). The DOR stated Resident 6 could have experienced a decline in ROM without the provision of RNA services for ROM to both arms and legs. The DOR stated the facility readmitted Resident 6 on 3/7/2026 and stated Resident 6 received a JMS (PT) on 3/9/2026. The DOR stated Resident 6 has not received RNA since readmission due to Resident 6's refusal to participate in the JMS (PT) on 3/9/2026. The DOR stated Resident 6 received a readmission JMS (OT) yesterday (3/11/2026) but stated the OT has not educated the RNAs about Resident 6's RNA program. During a concurrent interview and record review on 3/12/2026 at 3:46 p.m. with the Assistant Director of Nursing (ADON), Resident 6's JMS (PT), dated 11/2025, and the RNA Documentation from 11/2025 to 3/2026 were reviewed. The ADON stated Resident 6's JMS (PT), dated 11/2025, recommended unspecified RNA services. The ADON reviewed Resident 6's RNA Documentation from 11/2025 to 1/2026 and stated there was no documentation Resident 6 received RNA services for ROM to both arms and legs. The ADON reviewed Resident 6's RNA Documentation, dated 2/2026 and 3/2026. The ADON stated Resident 6 received ROM exercises to both arms from 2/16/2026 to 3/3/2026 but did not receive any ROM to both legs. The ADON stated Resident 6 could develop decreased joint mobility without the provision of RNA services for ROM exercises. The ADON stated decreased joint mobility could develop into contractures, which placed Resident 6 at higher risk for positioning issues, discomfort, and skin breakdown. During a review of the facility's P&P, titled Screening, dated 8/10/2023, the P&P indicated the PT and OT may complete the JMS form for all new admissions and readmissions within 72 hours. During a review of the facility's P&P titled, Resident Mobility and Range of Motion, revised 7/2017, the P&P indicated Residents with limited range of motion will receive treatment and services to increase and/or prevent a further decrease in ROM.

F812E · No harm, potential for more than minimal, pattern

Based on observation, interview, and record review the facility failed to procure, store, prepare, and serve food under sanitary conditions in accordance with the facility's policy and procedures titled Sanitation and Infection Control and Refrigerator/Freezer Storage by failing to: a. Discard six bags of turkey slices, three bags of ham slices, and one bag of pork patties that were expired from the walk-in freezer. Properly label the used by date for six bags of turkey slices, three bags of ham slices, and label the open and used by date for one bag of pork patties. b. Perform proper hand hygiene or changing gloves between handling soiled and clean items when the Dietary Aid (DA) was taking dirty equipment to the sink and picking up clean metal containers without changing gloves or washing hands. c. Wear a hair net properly to cover all hair when the Dietary Supervisor's (DS) hair net was observed half off her head during lunch preparation. These deficient practices had the potential to affect all residents receiving food services in the facility to be at risk for foodborne illnesses (illness caused by food contaminated with bacteria, viruses, parasites, or toxins). Findings: a. During a review of the Facility's Refrigerator & Freezer Storage Chart dated March 2018, the Chart indicated Since product dates aren't a guide for safe use of a product, consult this chart and follow these tips. The Chart indicated for ham slices, should be kept in the freezer for one to two months only lunch meats, they should have been kept in the freezer for one to two months only. During an observation in the Facility's Walk-In Freezer on 3/9/2026 at 8:24 AM, the Walk-In Freezer had bags of turkey slices dated 9/2/2025, two bags dated 9/26/2025, 10/28/2025, 12/9/2025, and 12/16/2025. The bags of turkey slices did not indicate a used by date. The Walk-In Freezer had bags of ham slices dated 8/28/2025, 9/26/2025, and 1/1/2026. The bags of ham slices did not have a used by date. The Walk-In Freezer had a bag of 11 pork patties with no open or used by date. During a concurrent interview and record review on 3/9/2026 at 8:55 AM, the [NAME] stated the facility could keep frozen meat for a few months and followed the Refrigerator & Freezer Storage Chart guidelines. The [NAME] stated the turkey slices, ham slices, and the pork patties should not have been in the freezer because the facility kitchen staff must know how long the meat has been in the freezer and when to use the meat by. The [NAME] stated that without a used by date the meat could have had freezer burn or go bad and that could have caused stomach aches or diarrhea in the residents. During an interview on 3/12/2026 at 1:15 PM, the Dietary Supervisor (DS) stated there should not have been expired meat in the freezer because the facility kitchen staff were allowed to keep meat for a certain amount of time per the facility's policy and could not keep the meat any longer. The DS stated if the facility kitchen staff kept the frozen meat longer than they should have, that could have made the resident's sick. b. During an observation during lunch preparation in the Facility's Kitchen on 3/11/2026 at 12 PM, the Dietary Aid (DA) was observed taking dirty equipment to the sink and picking up clean metal containers without changing gloves or washing hands. During an interview on 3/11/2026 at 12:15 PM, the Registered Dietitian Nutritionist (RDN) stated the DA should have changed gloves after taking dirty dishes to the sink and bringing clean metal containers for hygiene and infection prevention. The RDN stated if the DA did not change his gloves, that could have caused risk for cross contamination and could have affected the resident's getting sick. During an interview on 3/12/2026 at 1:37 PM, the DA stated if kitchen staff touched dirty dishes, they would have to change their gloves, wash their hands in the sink, and then put on new gloves. The DA stated the reason kitchen staff needed to change gloves and wash hands before touching clean items was to ensure the dirty did not touch the clean, otherwise there could have been germs or bacteria on the items, and everybody could have been sick. During an interview on 3/12/2026 at 1:39 PM, the DS stated the DA should have changed gloves and washed hands before touching clean items to prevent cross contamination. The DS stated if the DA used dirty gloves, they could have contaminated what they touched and the patients could get sick. c. During an observation on 3/9/2026 at 8:13 AM, the DS was observed with her bangs hanging out of the hair net walking from the back office to the kitchen entrance. During an observation on 3/10/2026 at 10:26 AM, the DS hair with bangs was hanging out of the hair net walking from the back office to the kitchen entrance. During an observation on 3/11/2026 at 12:21 PM, the DS's was observed with the hair net was placed halfway off her head and using her hands to move her hair away from her face. The DS was observed walking around the kitchen during lunch preparation going into the refrigerator to bring out food/drinks and use the mixer to mince and puree food items. During a concurrent observation and interview on 3/11/2026 at 12:38 PM, the RDN stated the hair net should have been covering all of the kitchen staff's hair to prevent any hair falling into the food and risking cross contamination. The RDN stated if the kitchen staff's hair net was not properly placed on their head, they should not have been preparing any food. The RDN stated if the hair net was not properly placed on the head and hair fell into the food, the residents could have gotten sick and if the RDN ever found a hair in her food, she would not want to eat the food anymore. During a concurrent observation and interview on 3/12/2026 at 1:33 PM, the DS was observed with the hair net covering all of her hair. The DS stated the hair net should have been covering all the kitchen staff's hair to prevent hair from falling on the floor or contaminating the food. The DS stated there was risk of contaminating the food and that could have made anybody who ate the food sick. During a review of the facility's undated policy and procedure (P&P) titled Sanitation and Infection Control, the P&P indicated Food service employees will follow infection control policies to ensure the department operates under sanitary conditions at all times. The P&P indicated A hair net or head covering which completely covers all hair should be worn at all times. The P&P indicated, Employees must wash hands frequently. After handling carts, soiled dishes and utensils. Before and after handling foods. During food preparation, as often as necessary when it gets soiled and when changing task to prevent cross contamination. During a review of the facility's undated P&P titled, Refrigerator/Freezer Storage the P&P indicated All items should be properly covered, dated, and labeled. Food items should have the following appropriate dates: delivery date - upon receipt, open date - opened containers of PHF, and thaw date - any frozen items. The P&P indicated, Frozen food taken from the original packaging should be labeled and dated. Food that has freezer burn should be discarded. The P&P indicated No food item that is expired or beyond the best buy date are in stock. Refrigerator and freezer storage chart to be followed unless manufacture recommendation showing it can be kept longer. During a review of the facility's P&P titled, Policies and Practices - Infection Control dated October 2018, the P&P indicated This facility's infection control policies and practices are intended to facilitate maintaining a safe, sanitary, and comfortable environment and to help prevent and manage transmission of disease and infections. The P&P indicated The objectives of our infection control policies and practices are to prevent, detect, investigate, and control infections in the facility and maintain a safe, sanitary, and comfortable environment for personnel, resident's, visitors, and the general publics. All personnel will be trained on our infection control policies and practices upon hire and periodically thereafter, including where and how to find and use pertinent procedures and equipment related to infection control. The depth of employee training shall be appropriate to the degree of direct resident contact and job responsibilities.

F842E · No harm, potential for more than minimal, pattern

Based on interview and record review, the facility failed to maintain the complete and accurate medical records in accordance with the facility's policy and procedure (P&P) titled, Charting and Documentation, for four of four sampled residents (Resident 2 and Resident 7, 112, and 114) as evidenced by: 1. For Resident 112, Licensed Vocational Nurse 1 (LVN 1) documented the administration two of Resident 112's prescribed supplements that were omitted during medication pass. 2. For Resident 114, the facility failed to document Resident 114's vomiting on 3/11/2026, including the interventions taken after vomiting. These failures had the potential to prevent Resident 112 from receiving the intended therapeutic benefit of her supplements and had the potential to worsen her health status and condition. This failure had the potential to result in the nursing staff being unaware that Resident 114 vomited and the need to monitor Resident 114 for additional vomiting. 3. For Resident 2, the dosage and frequency of paroxetine (a prescribed medication to treat mental disorders) was not documented in the informed consent (a process in which a healthcare professional educates a patient about the risks, benefits, and alternatives of a given procedure or intervention). 4. For Resident 7's Licensed Vocational Nurse (LVN) 4 did not document in the Medication Administration Record (MAR) the medication that were administered at 9 AM on 2/18/2026. These deficient practices had the potential to result in the residents or responsible party not being fully informed of the correct treatments being administered, increased miscommunication between the resident/or responsible party and the medical provider. These deficient practices also had the potential to result in medication Findings: 1.During a review of Resident 112's admission Record, the record indicated Resident 112 was admitted to the facility on [DATE] with diagnoses including HTN, osteoarthritis (a progressive disorder of the joints caused by a gradual loss of cartilage) of the left hip, and aftercare following joint replacement surgery. During a review of Resident 112's Minimum Data Set (MDS- a resident assessment tool) dated 3/1/26, the MDS indicated Resident 112 was cognitively intact. During a review of Resident 112's Medication Administration Record (MAR) for the month of 3/2026, the MAR indicated the following: Oyster Shell Oral Tablet (a calcium supplement used to maintain bone health and treat calcium deficiencies) 500 mg (milligrams- a unit of measurement) Give one tablet by mouth two times a day for supplement, scheduled at 9 AM and 5 PM. Glucosamine-Chondroitin (a supplement used to reduce joint pain, stiffness, and improve function in individuals with osteoarthritis) Oral Tablet 750-600 mg. Give one tablet by mouth one time a day for supplement, scheduled at 9 AM. During a medication pass observation and interview with Licensed Vocational Nurse (LVN) 1, LVN 1 was observed preparing Resident 112's medications scheduled for 9 AM. LVN 1 did not administer Oyster Shell or Glucosamine-Chondroitin. During an interview with LVN 1 on 3/11/26 at 1:50 PM and concurrent record review of Resident 112's MAR for 3/2026, LVN 1 stated she documented that she administered Resident 112's Oyster Shell and Glucosamine-Chondroitin by mistake. LVN 1 stated she was nervous during the medication pass observation and should have verified the medications with the MAR prior to documenting that the supplements were administered. During an interview with the Director of Nursing on 3/12/26 at 4:18 PM, the DON stated LVN 1 made an error by incorrectly documenting she administered Resident 112's Oyster Shell and Glucosamine-Chondroitin. The DON further explained that incorrect documentation can prolong the next dose of the medication or supplement given and lose their therapeutic effectiveness for the resident. 2. During a review of Resident 114's admission Record, the admission Record indicated the facility admitted Resident 14 on 3/3/2026 with diagnoses including chronic obstructive pulmonary disease ([COPD] long-term lung disease causing difficulty in breathing), difficulty walking, muscle weakness, subarachnoid hemorrhage (excessive bleeding into the space surrounding the brain between two layers of the brain), subdural hemorrhage (excessive bleeding into the space between the brain's surface and the outer layer of the brain), and skull fracture. During a review of Resident 114's History and Physical (H&P), the H&P indicated Resident 114 had an unwitnessed fall and had the capacity to understand and make decisions. During an observation on 3/11/2026 at 11:03 a.m. in the resident's room, Resident 114's Occupational Therapy ([OT] profession aimed to increase or maintain a person's capability of participating in everyday life activities [occupations]) treatment session was observed. Resident 114 was observed lying in bed with the head-of-bed slightly elevated. Certified Occupational Therapy Assistant 1 (COTA) 1 physically cued Resident 114 to bring both legs over the left side of the bed. Resident 114 was observed sitting at the edge of the bed without any assistance. COTA 1 stated Resident 114 felt dizzy. COTA 1 encouraged Resident 114 to move both ankles while sitting at the edge of the bed to assist with decreasing the dizziness. COTA 1 stated Resident 114 started sweating and the dizziness continued. During an observation on 3/11/2026 at 11:09 a.m., COTA 1 assisted Resident 114 back into bed. Resident 114 stated feeling the need to vomit. COTA 1 provided a basin to Resident 114, who vomited while side-lying in bed. COTA 1 left the room to call Resident 114's nurse. During a concurrent observation and interview on 3/11/2026 at 11:16 a.m. in the resident's room, Registered Nurse 1 (RN 1) came to Resident 114's bedside and was observed taking Resident 114 blood pressure, oxygen saturation (measurement of how much oxygen the blood is carrying as percentage), and temperature. RN 1 stated Resident 114's blood pressure was 124/62 millimeters of mercury ([mmHg] unit of measurement for blood pressure, normal 120/80 mmHg), 95% oxygen saturation (normal 95-100%), and temperature 98.8 degrees Fahrenheit (unit of measurement for temperature, normal 98.6). During an interview on 3/11/2026 at 11:23 a.m. with the Director of Rehabilitation (DOR), the DOR stated Resident 114 walked 20 feet (unit of measurement) yesterday (3/10/2026) during the PT session. The DOR stated Resident 114 did not have any dizziness and did not vomit during the PT session. During an interview on 3/11/2026 at 11:27 a.m. with COTA 1, COTA 1 stated Resident 114 had dizziness during the OT session yesterday (3/10/2026) which resolved with ankle movements. During a concurrent interview and record review on 3/12/2026 at 12:01 p.m. with RN 1, Resident 114's medical record for 3/11/2026 was reviewed. RN 1 stated Resident 114 had one instance of vomiting on 3/11/2026. RN 1 stated that Resident 114's vomiting was verbally communicated to the nursing staff on the next shift but was not documented Resident 114's medical record. RN 1 stated the purpose of documentation (in general) was to document what occurred and the response. RN 1 stated the medical record did not have evidence Resident 114's vomiting occurred. During a review of the facility's policy and procedure (P&P) titled, Charting and Documentation, revised 7/2017, the P&P indicated All services provided to the resident, progress toward the care plan goals, or any changes in the resident's medical, physical, functional or psychosocial condition, shall be documented in the resident's medical record. The P&P also indicated the medical record should facilitate communication between the interdisciplinary team regarding the resident's condition and response to care. 3. During a review of Resident 2's admission Record (AR), the AR indicated the facility admitted Resident 2 on 1/13/2026 with diagnoses that include depression (a common, serious mental health disorder characterized by persistent low mood, loss of interest, and4 reduced energy) and hypertension (high blood pressure). During a review of Resident 2's Minimum Data Set (MDS, a standardized assessment and care planning screening tool), dated 1/19/2026, the MDS indicated Resident 2 had intact cognition (ability to understand and make decisions) and memory. During a review of Resident 2's Order Summary Report, dated 3/12/2026, the report indicated the physician ordered to administer paroxetine 30 milligram (MG, a measurement unit) by mouth one time a day for depression, starting on 2/5/2026. During a review of Resident 2's MAR, dated 2/2026 and 3/2026, the MAR indicated Resident 2 received paroxetine 30 MG one time a day. During a concurrent interview and record review on 3/12/2026 at 10:22 AM with Licensed Vocational Nurse (LVN) 3, Resident 2's Psychotherapeutic Drug (medications that alter brain chemistry to treat mental health conditions by improving mood, cognition, and behavio) Informed Consent Form for Paroxetine, dated 1/13/2026, was reviewed. LVN 3 stated she did not document the dosage and frequency of paroxetine on the informed consent form when obtaining the consent. LVN 3 stated it was important to document the dosage and frequency of the medication on the consent form to ensure that the resident and the responsible party (RP) were fully informed and agreed on the treatment. During an interview on 3/12/2026 at 4:24 PM with the Director of Nursing (DON), the DON stated the nurse should document the dosage and frequency of a psychotropic medication on the informed consent to ensure that the residents and the RP were informed about the medication, so they could agree or disagree on the treatment. The DON stated it was also important to keep accurate and complete information on the residents' medical records. 4. During a review of Resident 7's AR, the AR indicated the facility originally admitted Resident 7 on 10/11/2023 and readmitted on [DATE] with diagnoses that include amyotrophic lateral sclerosis (ALS, a progressive disease in which a person's brain loses connection with the muscles, slowly taking away their ability to walk, talk, eat and eventually breathe) and major depressive disorder (a common, serious mental health disorder characterized by persistent low mood, loss of interest, and4 reduced energy). During a review of Resident 7's MDS, dated [DATE], the MDS indicated Resident 7 had intact cognition and memory. During a review of Resident 7's Order Summary Report, dated 3/12/2026, the report indicated the physician ordered to administrator: Apixaban (a medication used to prevent and treat blood clots) 5 MG via G-tube every 12 hours, starting on 12/4/2025. Asperflex lidocaine (a medication is used on the skin to stop itching and pain from certain skin conditions) 4% patch apply to right hip topically one time a day, starting on 12/5/2025. Buspirone (used to treat certain anxiety disorders [ a feeling of fear, dread, or uneasiness]or to relieve the symptoms of anxiety) HCL 7.5 MG via G-tube two times a day, starting on 12/4/2026. Docusate sodium (a medication is used to treat constipation which allowed easy passage of stool) 100 MG via G-tube every 12 hours, starting on 12/4/2025. Escitalopram oxalate (a medication is used to treat major depressive disorder and generalized anxiety disorder) solution 5 MG/milliliter (ML, a measurement unit) 5 ML via G-tube one time a day, starting on 12/5/2025. Ferrous sulfate (iron supplement which help making healthy blood cells) solution 220 MG/5 ML give 7.5 ML via J-tube two times a day, starting on 12/4/2025 Folic Acid (a medication is used to help body to make body cells) 1 MG via G-tube one time a day, starting on 12/5/2025 LiquaCel Liquid (a protein supplement is used to promote wound healing) 30 ML via G-tube one time a day for wound healing, starting on 2/13/2026 Metoprolol tartrate (a medication is used to treat high blood pressure) tablet 25 MG give 0.5 tablet via G-tube two times a day, starting on 12/19/2025 Multivitamin (a dietary supplement) with mineral 1 tablet via G-tube one time a day, starting on 12/5/2025 Omeprazole (a medication is used to reduces stomach acid) 20 MG via G-tube one time a day, starting on 12/5/2025 Rilutek (a medication is used to treat patients with ALS) 50 MG via J-tube every 12 hours, starting on 12/4/2025 Vitamin C (a dietary supplement) 500 MG via G-tube one time a day, starting on 12/5/2025 During a concurrent interview and record review on 3/12/2026 at 2:30 PM with Licensed Vocational Nurse (LVN) 4, Resident 4's MAR, dated 2/2026, was reviewed. LVN 4 stated she did not document the medications that were scheduled at 9 AM in Resident 7's MAR after administering the medications to the resident on 2/18/2026, including: Apixaban 5 MG Asperflex lidocaine 4% patch Buspirone HCL 7.5 MG Docusate sodium 100 MG Escitalopram oxalate solution 5 MG/ML 5 ML Ferrous sulfate solution 220 MG/5 ML give 7.5 ML Folic Acid 1 MG LiquaCel Liquid 30 ML Metoprolol tartrate tablet 25 MG give 0.5 tablet Multivitamin with mineral 1 tablet Omeprazole 20 MG Rilutek 50 MG Vitamin C 500 MG LVN 4 stated it was important to document the medications in the resident's MAR after administering the medication to ensure that the resident receives the medication according to the physician's order and prevent medication error. During an interview on 3/12/2026 at 4:27 PM with the Director of Nursing (DON), the DON stated the nurse should document the medications that were administered to the resident in the resident's MAR to prevent medication error. The DON stated if the nurse did not document the medication administration, then, the medication was not done; in addition, another nurse would think the resident did not receive the medication and administer it again, which would lead to double dosing. During a review of the facility's P&P titled, Charting and Documentation, dated 7/2017, the P&P indicated that All services provided to the resident, progress toward the care plan goals, or any changes in the resident's medical, physical, functional or psychosocial condition, shall be documented in the resident's medical record. The medical record should facilitate communication between the interdisciplinary team regarding the resident's condition and response to care. During a review of the facility's P&P titled, Administering Medications, dated 3/2023, the P&P indicated The individual administering the medication initials the resident's MAR on the appropriate line after giving each medication and before administering the next ones. The P&P indicated the individual administering the medication records in the resident's medical record includes the date and time the medication was administered, the dosage, the route of administration, .the signature and title of the person administering the drug. During a review of the facility's P&P titled, Psychotherapeutic Drug Informed Consent, dated 1/2026, the P&P indicated To ensure that residents and/or their representatives are fully informed of the benefit, risk, frequency/duration, possible side effects and alterative approaches before initiating the administration of psychotherapeutic drugs. The P&P indicated the residents or their representatives must be provided the topic including the probable degree, frequency and duration of the medication and A licensed nurse will verify the informed consent information and sign it to confirm its accuracy and completeness. During a review of the facility's policy and procedure (P&P) titled, Charting and Documentation dated 7/2017, the P&P indicated documentation in the medical record will be objective, complete, and accurate.

F880E · No harm, potential for more than minimal, pattern

Based on observation, interview, and record review, the facility failed to implement infection control practices for three of five residents (Resident 71, 79 and 88) reviewed for infection control by failing to: 1. Ensure Certified Nursing Assistant (CNA) 2 and CNA 3 wore an isolation gown when assisting with feeding for two of two sampled residents (Residents 79 and 71) who was placed on Enhanced Barrier Precautions (EBP-an infection prevention and control intervention to reduce the spread multidrug resistant organisms [MDRO- disease causing organism resistant to medication used to treat infection]). 2. Clean Resident 88's hearing aid after falling on the floor and prior to placing it into Resident 88's right ear. These deficient practices had the potential to introduce bacteria (organisms that can cause disease) into Resident 88's ear, which could result in infection. In addition, Residents 79 and 71 could result in acquiring MDROs and/or spreading MDROs to other residents in the facility which could result in the spread of infection. Findings: 1.During a review of Resident 79's admission Record (AR) indicated Resident 79 was originally admitted on [DATE] and readmitted on [DATE], with diagnoses that included history of sepsis (a life-threatening medical emergency where the body has an extreme, harmful response to an infection), urinary tract infection (UTI) (an infection in any part of the urinary system), and muscle weakness. During a review of Resident 79's Minimum Data Set (MDS) -a resident assessment tool dated 2/18/2026, indicated Resident 79's cognitive status (ability to process and comprehend information) was severely impaired. The MDS indicated Resident 79 was dependent with staff with eating, bathing, toileting and personal hygiene. During a review of Resident 79's Order Summary Report (OSR) dated 3/18/2026, the OSR indicated Resident 79 was placed on Enhanced Barrier Precautions due having a Sacro coccyx (tail bone) wound and a foley catheter. During a review of Resident 79's care plan (CP) for Enhanced Barrier Precaution due to high risk for infection dated 2/6/2026, intervention included post signage for EBP and provide EBP gloves, gowns and mask. During a review of Resident 71's admission Record (AR), dated 3/11/2026, indicated Resident 71 was originally admitted on [DATE] and readmitted on [DATE], with diagnoses that included quadriplegia, attention to tracheostomy, and history of diseases of the respiratory system During a review of Resident 's Minimum Data Set (MDS) -a resident assessment tool dated 12/2/2025, indicated Resident 71's cognitive level had no impairment and intact. The MDS indicated Resident 71 was dependent with eating, bathing, toileting and personal hygiene. During a review of Resident 71's Order Summary Report (OSR) dated 3/18/2025, the OSR indicated Resident 71 was placed on Enhanced Barrier Precautions due having a tracheostomy site. During a review of Resident 71's care plan (CP) for Enhanced Barrier Precaution due to tracheostomy and risk 2for infection dated 5/9/2024, intervention included post signage for EBP and provide EBP gloves, gowns and mask. During a concurrent observation and interview on 3/11/2026 at 8:10 AM with Certified Nurse Assistant (CNA) 2 in Resident 79's room , observed by the door an EBP signage that indicated to use gloves and gown for high contact care that includes feeding, also observed CNA 2 feeding Resident 79 not wearing an isolation gown. CNA 2 stated, she was aware that she was supposed to wear an isolation gown when feeding Resident 79 because feeding was a high contact care, she just forgot. During a concurrent observation and interview on 3/11/2026 at 8:15 AM with CNA 3 in Resident 71's room. the EBP signage on the doorway indicated to use gloves and gown for high contact care that includes feeding, also observed CNA 3 feeding Resident 71 not wearing an isolation gown. CNA 3 stated, she forgot to wear an isolation gown, she also added, the gown was to protect Resident 71 and other residents in the facility from infection. During an interview on 3/11/2026 at 10:30 AM with the Infection Preventionist Nurse (IPN), IPN stated, CNA 's should have worn a gown during feeding as per our signage for resident's on EBP, because feeding is considered a high contact care. Resident 79 and Resident 71 are both on EBP to protect both Residents from acquiring MDRO, as well as protecting other Residents in the facility in acquiring MDRO's. During an interview on 3/12/2026 at 8:55 AM with the Director of Nurses (DON), DON stated, Resident 79 and Resident 71 are both on EBP and feeding was considered as high contact care, so CNA who are feeding these Residents should have worn an isolation gown. DON stated, not wearing an isolation gown during the feeding of these Residents had the potential to result in Resident 79 and Resident 71 to acquire MDRO as well as the other residents in the facility which could negatively affect their health and quality of life. A review of the facility's policy and procedure (P&P) titled, Enhanced Barrier Precautions, dated 6/2024, the P&P indicated, a) Enhanced Barrier Precautions (EBPs) are utilized to prevent the spread of multi-drug resistant organisms (MDROs) to residents, b) gloves and gown are applied prior to performing the high contact care activity, and c) EBPs are indicated for residents with wounds and/or indwelling medical devices. 2. During a review of Resident 88's admission Record, the admission Record indicated the facility initially admitted Resident 88 on 8/3/2021 and readmitted on [DATE]. The admission Record indicated Resident 88's diagnoses included cerebral infarction (brain damage due to a loss of oxygen to the area), muscle weakness, dysphagia (difficulty swallowing), and dementia (progressive state of decline in mental abilities). During a review of Resident 88's Minimum Data Set ([MDS] a federally mandated resident assessment tool), dated 2/6/2026, the MDS indicated Resident 88 had clear speech, expressed ideas and wants, understood verbal content, and had severely impaired cognition (clear ability to think, understand, learn, and remember). During an interview on 3/10/2026 at 2:04 p.m. with Resident 88, Resident 88 stated both of Resident 88's hearing aids were not working. During a concurrent observation and interview on 3/10/2026 at 3:28 p.m. with Licensed Vocational Nurse 1 in the activity room, LVN 1 placed Resident 88's hearing aid into the right ear. Resident 88's right hearing aid spontaneously fell out of the resident's right ear and landed on the floor while LVN 1 was attempting to place the left hearing aid. LVN 1 picked up Resident 88's right hearing aid from the floor and immediately placed it back into Resident 88's right ear. LVN 1 stated Resident 88's hearing aid should have been cleaned after falling on the floor. During an interview on 3/10/2026 at 3:39 p.m. with LVN 1, LVN 1 stated Resident 88's hearing aid should have been cleaned after falling on the floor for infection control purposes. LVN 1 stated the hearing aid could have bacteria from the floor which could be introduced into Resident 88's right ear. LVN 1 stated the hearing aid was not cleaned because LVN 1 felt nervous. During an interview on 3/12/2026 at 12:55 p.m. with the Infection Prevention Nurse (IPN), the IPN stated a resident item (in general) that falls on the floor should be cleaned with disinfectant wipes to remove bacteria that can potentially be on the item from the floor. The IPN stated a hearing aid that fell on the floor should not be placed back into a resident's ear due to the risk of infection. The IPN stated the hearing aid should be cleaned for the recommended period of wet time and then placed back into the resident's ear. During a review of the facility's policy and procedure (P&P) titled, Cleaning and Disinfection of Resident-Care Items and Equipment, revised 9/2022, the P&P indicated resident-care equipment, including reusable items, will be cleaned and disinfected.

F921E · No harm, potential for more than minimal, pattern

Based on observation, interview, and record review, the facility failed to maintain sanitary, environment when the exterior trash storage area in a clean and sanitary manner when the trash bin was overflowing with garbage, with the lid unable to fully close, and two empty boxes were left on the ground near the bin. This deficient practice had the potential to attract pests for the environment for residents, staff and the public that could result in widespread infection in the facility. Findings: During an observation on 3/9/2026 at 9:35 AM, an outside trash bin was observed with trash bags over filling the open bin and the lid was unable to fully close. Two empty boxes were also observed on the ground near the bin. During an interview on 3/13/2026 at 12 PM, the Maintenance Supervisor (MS) stated the outside trash bin lid should have been completely closed and boxes should not have been lying around. The MS stated the surrounding area had a lot of wildlife and had lots of greenery so if the trash bins were overfilled or empty boxes were left out, rodents could come and potentially scare the residents/family or carry disease that could transfer to the residents. During a review of the facility's policy and procedure (P&P) titled, Waste Disposal dated January 2012, the P&P indicated, All infectious and regulated waste shall be handled and disposed of in a safe and appropriate manner. The P&P indicated, The infection preventionist and environmental services director will ensure that waste is properly disposed of and the following rules are observed: disposal of all infectious and regulated waste shall be in accordance with applicable federal, state, and local regulations. During a review of the facility's P&P titled, Policies and Practices - Infection Control dated October 2018, the P&P indicated This facility's infection control policies and practices are intended to facilitate maintaining a safe, sanitary, and comfortable environment and to help prevent and manage transmission of disease and infections. The P&P indicated, The objectives of our infection control policies and practices are to maintain a safe, sanitary, and comfortable environment for personal, residents, visitors, and the general public. All personnel will be trained on our infection control policies and practices upon hire and periodically thereafter, including where and how to find and use pertinent procedures and equipment related to infection control. The depth of employee training shall be appropriate to the degree of direct resident contact and job responsibilities.

F580D · No harm, potential for more than minimal, isolated

Based on observation, interview, and record review, the facility failed to notify the primary physician and responsible party regarding a significant change of condition for one of five sampled residents (Resident 40) reviewed for limited range of motion ([ROM] full movement potential of a joint) when Resident 140's left knee ROM declined from normal joint movement on 6/30/2025 to moderate ROM limitations (25-50 percent [%] loss of motion in the joint) on 3/3/2026. This failure prevented Resident 40's physician from being informed for additional interventions to prevent further ROM decline in Resident 40's left knee. This failure also prevented Resident 40's responsible party from being informed of Resident 40's change of condition in the left knee. Findings: During a review of Resident 40's admission Record, the admission Record indicated the facility originally admitted Resident 40 on 5/1/2025 and readmitted on [DATE] with diagnoses that included encephalopathy (disease that affects the brain, causing changes in its function), dysphagia (difficulty swallowing), reduced mobility, muscle weakness, dementia (progressive state of decline in mental abilities), and personal history of cerebral infarction (brain damage due to a loss of oxygen to the area) without residual deficits. During a review of Resident 40's Joint Mobility Screen ([JMS] brief assessment of a resident's range of motion in each joint of both arms and legs) [Physical Therapy ([PT] profession aimed in the restoration, maintenance, and promotion of optimal physical function)] - Lower Extremities (legs), dated 6/30/2025, the JMS (PT) indicated Resident 40 had full ROM in both hips, both knees, and both ankles. During a review of Resident 40's PT Evaluation and Plan of Treatment, dated 6/30/2025, the PT Evaluation indicated Resident 40 had within normal limits ([WNL] normal joint movement) ROM in both legs. The PT Evaluation indicated Resident 40 was dependent (helper does all the effort, resident does none of the effort to complete the activity, or the assistance of two or more helpers is required to complete the activity) for bed mobility and transferring from lying in bed to sitting at the side of the bed. During a review of Resident 40's PT Discharge summary, dated [DATE], the PT Discharge Summary indicated Resident 40 was dependent for bed mobility and recommended to receive a Restorative Nursing Program ([RNP] nursing aide program that helps residents to maintain their function and joint mobility) that included passive range of motion ([PROM] movement of a joint through the range of motion with no effort from person) exercises to both legs. During a review of Resident 40's physician's orders, dated 7/20/2025, the physician's orders indicated for Restorative Nursing Aide ([RNA] nursing aide program that helps residents to maintain their function and joint mobility) to perform PROM to both legs, five times per week or as tolerated. During a review of Resident 40's physician's orders, dated 8/6/2025, the physician's order indicated Resident 40 was admitted to hospice (interdisciplinary care that is designed to provide palliative care, alleviate the physical, emotional, social, and spiritual discomforts of an individual in the last phases of life due to a terminal disease) with diagnosis of cerebral vascular accident ([CVA] stroke, loss of blood flow to a part of the brain). During a review of Resident 40's Minimum Data Set ([MDS] a federally mandated resident assessment tool), dated 8/6/2025, the MDS indicated Resident 40 had clear speech, sometimes expressed ideas and wants, responded adequately to simple and direct communication only, and had severely impaired cognition (ability to think, understand, learn, and remember). The MDS indicated Resident 40 required substantial/maximal assistance (helper does more than half the effort) for eating, hygiene, toileting, bathing, dressing, rolling to either side while lying in bed, transferring from lying in bed to sitting at the side of the bed, and chair/bed-to-chair transfers. During a review of Resident 40's MDS, dated [DATE], the MDS indicated Resident 40 had clear speech, expressed ideas and wants, understood verbal content, and had severely impaired cognition. The MDS indicated Resident 40 was dependent for chair/bed-to-chair transfers and required substantial/maximal assistance for eating, substantial/maximal assistance (helper does more than half the effort) for eating, hygiene, toileting, bathing, dressing, rolling to either side while lying in bed, transferring from lying in bed to sitting at the side of the bed. During a review of Resident 40's JMS (PT) lower-extremity assessment, dated 3/3/2026, the JMS (PT) indicated Resident 40 had moderate ROM loss in the left knee, resisted stretching, and maintained only 90 degrees (unit of measurement for joints) of flexion (bend). The JMS (PT) indicated Resident 40 had a ROM decline. During observation on 3/10/2026 at 2:48 p.m. in the resident's room, Restorative Nursing Aide (RNA) 1 was observed providing ROM exercises to Resident 40's legs. Resident 40 was observed lying in bed with both knees bent and legs rotated to the right. Resident 40's right leg was externally rotated (hip joint rotated away from the body), the left leg was internally rotated (hip rotated toward the body), and the left knee rested on top of the right knee without a positioning or cushioning device in place. RNA 1 performed PROM to both of Resident 40's ankles, knees, and hips. RNA 1 was observed to extend (straighten) Resident 40's left knee, which continued to have a 90-degree bend. RNA 1 placed a pillow in between Resident 40's knees at the end of the session. During an interview on 3/10/2026 at 3:06 p.m. with RNA 1, RNA 1 stated Resident 30 received PROM to both legs. RNA 1 stated Resident 40 resisted PROM into left knee extension and could not extend the left knee past 90 degrees. During a concurrent observation and interview on 3/11/2026 at 1:29 p.m. with Certified Nursing Assistant 1 (CNA 1) in the resident's room, Resident 40 was observed lying in bed with both knees bent and rotated to the right side. Resident 40's right leg was observed in an externally rotated position while the left leg was an internally rotated position. A pillow was observed under Resident 40's right leg, and another pillow was observed in between both knees. CNA 1 stated Resident 40's legs were in the observed position due to having leg contractures (stiffening/shortening at any joint that reduces the joint's range of motion). CNA 1 attempted to extend Resident 40's left knee, which was observed to have a 90-degree bend. CNA 1 stated Resident 40 would still end up positioned with both legs turned to the right side despite the CNAs attempts to turn Resident 40's body toward the left side. During an interview on 3/11/2026 at 4:29 p.m. with Certified Nursing Assistant 2 (CNA 2), CNA 2 stated Resident 40's legs were usually in a slightly bent position. CNA 2 stated Resident 40's legs were straight about one month ago (unspecified date) when CNA 2 last worked with Resident 40. During an interview on 3/12/2026 at 11:24 p.m. with CNA 1, CNA 1 stated it was difficult to turn and reposition Resident 40 due to the positioning of both legs. During an interview on 3/12/2026 at 12:38 p.m. with RNA 1, RNA 1 stated Resident 40's legs have been in a bent position for approximately one to two months. RNA 1 stated the DOR was informed that Resident 40 resisted motion to both legs and checked on Resident 40. RNA 1 stated the DOR educated RNA 1 on using communication techniques while stretching Resident 40's legs into extension. During a concurrent interview and record review on 3/12/2026 at 1:34 p.m. with the Director of Rehabilitation (DOR), Resident 40's PT Evaluation, dated 6/30/2025, and JMS (PT), dated 3/3/2026, were reviewed. The DOR stated Resident 40 had normal range of motion during a PT evaluation on 6/30/2025. The DOR stated Resident 40 was assessed after an RNA (unknown) reported Resident 40 had ROM limitations in both legs. The DOR stated Resident 40 was assessed twice but did not document the first assessment and could not recall when Resident 40's ROM limitations were first reported. The DOR stated Resident 40 was assessed a second time during the JMS (PT) on 3/3/2026. The DOR stated Resident 40 pulled the left leg back during stretching and could not extend the left knee past 90 degrees. The DOR stated Resident 40 experienced a significant decline from normal ROM on 6/30/2025 to moderate ROM loss on 3/3/2026. The DOR stated she could not remember whether nursing was notified of this decline. During a concurrent interview and record review on 3/12/2026 at 3:25 p.m. with the Assistant Director of Nursing (ADON), Resident 40's JMS (PT), dated 6/30/2025 and 3/3/2026, were reviewed. The ADON stated the JMS (PT), dated 6/30/2025, indicated Resident 40 had full ROM in both knees. The ADON stated the JMS (PT), dated 3/3/2026, indicated Resident 40 had moderate ROM loss in the left knee. The ADON stated Resident 40's moderate decline in left knee ROM was not normal. The ADON stated Resident 40's decline in left knee ROM should have been reported to the physician and the interdisciplinary team since it was a change in Resident 40's mobility. The ADON stated nursing should have been notified about Resident 40's ROM decline of the left knee to contact the physician for another intervention. The ADON reviewed Resident 40's medical record for changes of condition and nursing progress notes. The ADON stated Resident 40's medical record did not include any documentation of Resident 40's decline in left knee ROM. During an interview on 3/12/2026 at 4:46 p.m. with the Director of Nursing (DON), the DON stated a change of condition assessment should be completed upon identification of a resident's decline in mobility (in general) to determine the reason for the resident's change, to notify the resident's physician and responsible party, to determine additional interventions, and to discuss the change of condition with the interdisciplinary team. The DON stated a decline in a resident's ROM could lead to contractures and loss of mobility, which could affect the resident's quality of life. During a telephone interview on 3/12/2026 at 5:08 p.m. with Resident 40's Responsible Party (RP 1), RP 1 stated Resident 40's legs were bent, which was new occurrence, during RP 1's visit to the facility approximately two weeks ago. RP 1 stated that RP 1 thought both of Resident 40's legs were bent in response to feeling cold and shivering since Resident 40 did not have a blanket. RP 1 stated the facility did not notify RP 1 about Resident 40's ROM limitation in the left knee. During a review of the facility's policy and procedure (P&P) titled, Change in a Resident's Condition or Status, revised 3/2023, the P&P indicated the facility would promptly notify the, the attending physician, and the resident representative of changes in the resident's condition. The P&P also indicated the nurse would notify the resident physician and resident's representative when there has been a significant change in the resident's physical condition.

F605D · No harm, potential for more than minimal, isolated

Based on observation, interview, and record review, the facility failed to ensure one of five sampled residents (Resident 4) was free of unnecessary medications when: 1. Registered Nurse (RN) 4 renewed Resident 4's discontinued order for Lorazepam (Ativan- a medication that reduces anxiety) without authorization from Medical Doctor (MD) 1 or Nurse Practitioner (NP) 1. 2. Licensed Nurses (LNs) did not document nonpharmacological interventions (NPI- non-medication approaches to address behavioral symptoms such as anxiety, insomnia, or agitation) prior to administering Resident 4's PRN Lorazepam. This failure to notify MD 1 or NP 1 to evaluate Resident 4's condition and to evaluate the effectiveness and necessity of the psychotropic medication (a drug that affects brain chemistry to treat mental health conditions by influencing mood, thoughts, or behavior) prior to the medication being renewed and failure to provide NPI prior to administering Lorazepam increased Resident 4's risk of experiencing adverse effects of Lorazepam such as oversedation, weakness, confusion, and muscle tremors. Findings: During a review of Resident 4's admission Record, the record indicated Resident 4 was admitted to the facility on [DATE] with diagnoses including anxiety, dementia (a progressive state of decline in mental abilities), and tracheostomy (a surgically created opening in the windpipe to provide a direct airway) with ventilator (a medical device to help support or replace breathing) dependence. During a review of Resident 4's Minimum Data Set (MDS- a resident assessment tool) dated 1/26/26, the MDS indicated Resident 4 was rarely/never understood and had severely impaired cognition (ability to reason) and make decisions regarding tasks of daily life. During a review of Resident 4's Order Summary Report (OSR) dated 2/26/26, the OSR indicated the following orders: Lorazepam Oral Tablet one (1) mg (milligram- a unit of measurement). Give one (1) tablet via g-tube (gastrostomy tube- a surgical opening fitted with a device to allow feedings and medication to be administered) every eight (8) hours as needed for 14 days for anxiety manifested by physical movement leading to exhaustion. The order indicated to provide 1. Rest and reposition. 2. Cues, prompt, reassurance. 3. Redirection/Diversion/Reorientation. 4. Document result effectiveness of NPI: E- Effective, N- Noneffective. Ordered on 2/23/26 and end date on 3/9/26. During a review of Resident 4's Telephone Order dated 3/10/26 at 6:42 AM, the document indicated the following order: Lorazepam oral tablet one (1) mg. Give one (1) tablet via g-tube every eight (8) hours as needed for anxiety manifested by restless by pulling life sustaining tubing for 14 days. Informed Consent obtained by responsible party from MD. The document also indicated the order was communicated via phone and was confirmed by RN 4. The telephone order did not indicate to provide or document nonpharmacological interventions prior to administration of Ativan. During a review of Resident 4's Medication Administration Report (MAR) for the month of 3/2026, the MAR indicated Resident 4 was administered Lorazepam on the following days without providing NPI prior to administration: 3/10/26 at 9 AM, administered by RN 2 3/11/26 at 12:26 AM administered by Licensed Vocational Nurse (LVN) 7 3/11/26 at 9:01 AM, administered by LVN 8 3/12/26 at 5:29 AM, administered by LVN 7 3/12/26 at 2:16 PM, administered by LVN 8 During an interview with LVN 8 on 3/12/26 at 1:57 PM, LVN 8 stated that nonpharmacological interventions should be done prior to administering psychotropic medications like Lorazepam PRN in order to determine if the resident's needs could be met without having to give medication. LVN 8 stated NPI documentation was only documented in the resident's MAR when a PRN medication indicated for NPIs to be documented in the order. LVN 8 further stated he did not think he needed to document NPIs for Resident 4 when administering her PRN Lorazepam because the order did not indicate for him to document NPI. During an interview with RN 2 on 3/12/26 at 2:44 PM and concurrent record review of Resident 4's MAR, RN 2 stated that if the NPIs were not documented in the MAR then that could indicate that nonpharmacological interventions were not done prior to administering Resident 4's PRN Lorazepam. RN 2 stated it was important to provide NPI prior to administering Lorazepam to ensure Resident 4 actually needed the medication and not anything else. RN 2 stated that administering Lorazepam when it was not needed placed Resident 4 at a higher risk of experiencing adverse effects of Lorazepam such as drowsiness and oversedation. During another interview with RN 2 on 3/12/26 at 2:50 PM and concurrent record review of Resident 4's Progress Notes dated 3/12/26, RN 2 stated that there was no documentation of nonpharmacological interventions in the resident's clinical records including the progress notes and MAR. During a phone interview with RN 4 on 3/12/26 at 5PM, RN 4 stated that when she renewed Resident 4's Lorazepam order, she forgot to include for LNs to document nonpharmacological interventions prior to administering the medication. RN 4 stated that it was important to implement NPI prior to administering PRN Lorazepam because overuse can cause Resident 4 to become so sedated to the point of being unresponsive and her vital signs can decompensate. RN 4 stated that providing NPI can prevent overmedicating Resident 4. During another phone interview with RN 4 on 3/13/26 at 8:45 AM, RN 4 stated that on 3/10/26, when she attempted to administer Resident 4's Lorazepam, she noticed the order was discontinued. RN 4 stated she called the pharmacy for a refill of Resident 4's Lorazepam and the pharmacy staff stated they would send the medication. Because there was a refill available in the pharmacy, she believed that it was implied MD 1 or NP 1 wanted to renew Resident 4's Lorazepam. RN 4 stated she put in a new order for Lorazepam in Resident 4's chart without speaking to MD 1 or NP 1. During an interview on 3/13/26 at 9:25 AM with the Director of Nursing (DON), the DON stated that PRN Psychotropic medications were ordered for 14 days by the MD and, if the order needed to be renewed, licensed nurses were expected to call the MD to renew the order. The DON stated RN 4 should have called MD 1 or NP 1 to renew Resident 4's Lorazepam order. The DON explained that RN 4 acted outside of her scope of practice when she renewed Resident 4's Lorazepam order without the practitioner's authorization. The DON further explained RN 4 should have called NP 1 or MD 1 to renew Resident 4's Lorazepam order so the providers could have reevaluated Resident 4's condition and the effectiveness of Lorazepam. During a phone interview with NP 1 on 3/13/26 at 9:26 AM, NP 1 stated that Resident 4's PRN Lorazepam was ordered for 14 days and when the medication needed to be renewed, RN 4 should have called him for a new order. NP 1 stated that he was not contacted by the facility to renew Resident 4's Lorazepam. NP 1 further explained that if the facility did not contact him to renew a PRN psychotropic medication, then he would not have the opportunity to evaluate the medication's effectiveness or potential adverse effects. During a review of the facility's policy and procedure (P&P) titled Psychotropic Medication Use and dated 3/2023, the P&P indicated: Nonpharmacological approaches were used to minimize the need for medications, permit the lowest possible dose, and allow for discontinuation when possible. PRN orders for psychotropic medications were limited to 14 days. For psychotropic medications that were not antipsychotics: If the prescriber or attending physician believed it was appropriate to extend the PRN order beyond 14 days, he or she would document the rationale for extending the use and include the duration for the PRN order.

F684D · No harm, potential for more than minimal, isolated

Based on interview and record review, the facility failed to ensure weekly wound assessments were completed and documented for one of three sampled residents (Resident 112) who had a post surgical wound. This failure resulted in the facility's inability to monitor the wound's healing progress, identify changes in condition, and ensure timely intervention. Findings: During a review of Resident 112's admission Record (AR), the AR indicated the facility admitted Resident 112 on 2/23/2026 with diagnoses that include left hip replacement (a surgical procedure to remove damaged sections of the hip joint and replace them) and hypertension (high blood pressure). During a review of Resident 112's Minimum Data Set (MDS, a standardized assessment and care planning screening tool), dated 3/1/2026, the MDS indicated Resident 112 intact cognition (ability to understand and make decisions) and memory. The MDS indicated Resident 112 required surgical wound care. The MDS indicated Resident 112 required partial/moderate assistance with toileting hygiene and shower/bathe self. During a review Resident 112's Physician Summary Report, dated 3/12/2026, the report indicated the physician ordered to provide wound care to left lateral thigh post-surgical incision site with 20 staples (surgical staples are commonly used in place of sutures for closing wounds after surgery): cleanse with normal saline (a mixture of salt and water), pat dry, paint with betadine solution (a first aid solution used to treat or prevent infections in minor cuts, scrapes, and burns) air dry, then cover with dry dressing every day shift for 30 days. During a review of Resident 112's Skin Assessment, dated 2/24/2026, the Assessment indicated Resident 112 had a surgical incision at left lateral leg, measuring nine centimeters (CM, a measurement unit) in length and one CM in width. During an interview on 3/9/2026 at 11:16 AM with Resident 112, Resident 112 stated she had a surgical wound at left hip, and she was concerned if the wound was healing properly. On 3/11/2026 at 12:13 PM during a concurrent interview and record review, the Treatment Nurse (TXN) stated he did not assess or document the weekly wound assessment for the resident's left lateral thigh surgical incision on 3/3/2026. The TXN stated he was responsible for completing and documenting weekly wound assessments, including wound location, type, size, drainage, tissue type, and surrounding skin, to ensure proper healing and evaluate treatment effectiveness. During an interview and record review on 3/11/2026 at 12:13 PM, the TXN stated that he failed to assess and document Resident 112's left lateral thigh surgical wound on 3/3/2026. TXN stated that he was responsible for completing and documenting weekly wound assessments, including wound bed (the base or open area of a wound), location, type, size, drainage, tissue type, and surrounding skin, to ensure proper healing and effective treatment. During an interview on 3/12/2026 at 4:20 PM with the Director of Nursing (DON), the DON stated to perform and document weekly skin/wound assessment was important because the facility staff wound see if the wound was getting better and worse, and intervene timely to ensure proper wound healing. During an interview and record review on 3/12/2026 at 5 PM with the DON, Resident 112's medical record was reviewed, the DON stated there was no weekly wound assessment that showed the size, color and drainage of Resident 112's surgical wound after 2/24/2026. During an interview and record review on 3/12/2026 at 5:03 PM with the DON, the facility's policy and procedures (P&P), titled Pressure ulcers/Skin Breakdown-Clinical Protocol, dated 4/2018, and Resident Examination and Assessment, dated 3/2023, were reviewed. The DON stated the facility policies did not specify the frequency of wound assessment for non-pressure ulcer wounds, so the nurses did not conduct and document weekly and routine wound assessments for non-pressure ulcer wounds. The DON stated the nurses only conduct and document wound assessments for non-pressure ulcer wounds upon admission and when there was a change of condition of the wound. During a review of the facility's P&P titled, Resident Examination and Assessment, dated 3/2023, the P&P indicated to examine and assess the resident for any abnormalities in health status and document All assessment data obtained during the procedure. During a review of the facility's P&P titled, Wound Care, dated 3/2023, the P&P indicated All assessment data (i.e., wound bed color, size, drainage, etc.) obtained when inspecting the wound should be recorded in the resident's medical records.

F693D · No harm, potential for more than minimal, isolated

Based on observation, interview, and record review, the facility failed to ensure services were provided in accordance with professional standards of practice for enteral nutrition for one of four sampled residents (Resident 90) by failing to: 1.Complete a comprehensive assessment upon readmission to the facility and identify Resident 90's new Gastro-jejunal (GJ tube, two main ports labeled G leading to the stomach for draining air or fluid and J bypassed the stomach to deliver nutrition directly into the small intestine, used for feeding and medicine) tube. 2. Follow Physician's Orders to administer medications via gastrostomy tube (G-tube, a medical device inserted through the abdomen directly into the stomach to deliver nutrition, fluids, and medication) instead of through the jejunostomy tube (J-tube, a thin, flexible feeding tube surgically inserted directly into the small intestine [jejunum] through the abdomen). These deficient practices had the potential to place Resident 90 at risk for complications such as tube occlusion, improper medication absorption, and gastrointestinal intolerance. Findings: During a review of Resident 90's admission Record (AR), the AR indicated the resident was admitted to the facility on [DATE] and re-admitted to the facility on [DATE], with diagnoses that included gastrostomy (G-tube, a medical device inserted through the abdomen directly into the stomach to deliver nutrition, fluids, and medication). chronic respiratory failure (a long-term condition where the lungs could not properly move oxygen into the blood or remove carbon dioxide), and tracheostomy (a surgical procedure that created a small, permanent or temporary hole [stoma] in the neck and into the windpipe [trachea] to help a person breathe. During a review of Resident 90's Minimum Data Set (MDS, a federally mandated resident assessment tool) dated 12/26/2025, the MDS indicated the resident had severe cognitive impairment (problems with a person's ability to think, learn, remember, use judgement, and make decisions). The MDS indicated the resident had a feeding tube. During a review of Resident 90's History and Physical (H&P) dated 3/9/2026, the H&P indicated the resident did not have the capacity to understand and make decisions. During a review of Resident 90's Progress Note dated 3/6/2026 at 8:15 PM, the Progress Note indicated the resident was readmitted to the facility from the General Acute Care Hospital (GACH) and the physician and family were notified. The Progress Note did not include assessment of the resident's GJ tube. During a review of Resident 90's Clinical admission dated 3/6/2026 at 8:15 PM, the Clinical admission indicated skin issue number eight included a g-tube site wound that was present on admission. The Clinical admission indicated skin issue number 35 included a g-tube site that was present on admission. The Clinical admission did not indicate the resident had a GJ tube in the gastrointestinal (GI, a continuous long tube-like pathway in the body - running from the mouth to the anus - that broke down food, absorbed essential nutrients, and eliminated waste) assessment. During a review of Resident 90's General Acute Care Hospital Discharge Order dated 3/6/2026 at 12:10 PM, the Discharge Order indicated the resident was evaluated for nausea and vomiting and secondary to high Percutaneous Endoscopic Gastrostomy (PEG, a medical feeding tube inserted directly into the stomach through the abdominal wall, usually via a quick endoscopic procedure) residual (gastric residual volume), the resident's PEG was converted to a GJ tube. During an interview on 3/12/2026 at 8:40 AM, Licensed Vocational Nurse (LVN) 5 stated Resident 90 had a PEG and was unsure if the resident had a GJ tube. During a concurrent observation and interview in Resident 90's room on 3/12/2026 at 8:46 AM, the resident was observed to have a GJ tube and a Lopez valve (a three-way stopcock device used with feeding tubes that allowed caregivers to give medication, flush the ling, or suction the stomach without disconnecting the feeding pump) connected to the J Port. LVN 5 stated for GJ tubes, the J port was for feeding and the G port was for medications but the facility was only using Resident 90's port for both feedings and medications. LVN 5 stated the facility staff were not accessing the G port of Resident 90's GJ tube. During a concurrent interview and record review on 3/12/2026 at 9:59 AM, the Registered Nurse (RN) 2 stated she did not know Resident 90 had a GJ-tube. RN 2 stated a G-tube, J-tube, and GJ tube were all different and each port would be used differently, pending orders. RN 2 stated there was no documented evidence of Resident 90's GJ tube but there should have been to avoid the risk of the resident vomiting again and having the same issue. During an interview on 3/12/2026 at 11:17 AM, RN 2 stated when residents were admitted to the facility, the facility staff go through the referral paperwork from the GACH, an assessment of the resident was completed, and the facility staff would let the Physician know of any changes or the facility staff's findings. RN 2 stated there must have been miscommunication since the feeding and the medication were going in the J-tube. RN 2 stated if the medication was going through the J-tube there could have been decreased absorption because the gastric was where the body absorbed nutrients and the medication could be less effective. During a concurrent interview and record review of Resident 90's Physician's Orders on 3/12/2026 at 11:20 AM, RN 2 stated the facility staff were not following the Physician's Orders but should have been to ensure the resident gets the full benefit of the medication otherwise, that could be a medication error. During an interview on 3/12/2026 at 12:40 PM, the Primary Physician (PP) stated she was aware of Resident 90's GJ tube and followed the GACH orders to run the feeding through the J-tube for the resident to hopefully get enough nutrition and stop the resident's emesis. The PP stated the GACH orders indicated to give medication through the G-tube and she was unaware the facility staff were using the J-port to give medication. The PP stated if she changed the medication to go through the J-tube there was a risk of the medication not being metabolized properly and that could be problematic. During an interview on 3/13/2026 at 10:40 AM, RN 3 stated the facility staff were not following the Physician's Order to use the G-tube for medications but should have been because the Physicians were the prescribers and the facility staff must follow the orders. RN 3 stated if the facility staff did not follow the Physician's Orders, the resident's condition could worsen if the facility staff did something they were not supposed to do because that was not within their scope of practice. During an interview on 3/13/2026 at 10:43 AM, RN 3 stated assessing a resident upon admission was important to know the resident's current condition, otherwise a lot of things could be missed. RN 3 stated she received report this morning that Resident 90 had a GJ tube but RN 3 was unaware prior to today. RN 3 stated that because a proper assessment was not done, the facility staff missed an important observation of Resident 90's GJ tube and the facility staff did not know which port was used for feeding and medication which could affect the absorption because some medications need stomach acid to process the medication. During an interview on 3/13/2026 at 10:50 AM, the Director of Nursing (DON) stated when residents were admitted to the facility, the facility staff reviewed the discharge paperwork from the GACH and the RN would do a full body assessment of the resident. The DON stated when Resident 90 was re-admitted , the hospital records all said G-tube and she did not know the resident had a GJ when the discharge report was given to the RN. During a concurrent interview and record review of Resident 90's Clinical admission on [DATE] at 11:12 AM, the DON stated there was no documented evidence showing the resident had a GJ tube but there should have been to alert the facility staff. The DON stated if there was no documentation of the resident's GJ tube, the facility staff might use the wrong port and the medication or formula could go to the wrong place. During an interview on 3/13/2026 at 11:39 AM, the DON stated the facility staff were not following the Physician's Orders but should have been because the facility staff were using Resident 90's J-tube to administer medications and not the G-tube. The DON stated the facility staff's job was to oblige what the Physician ordered otherwise there could be adverse effects for the resident. During a review of Resident 90's Order Summary Report as of 3/13/2026, the Order Summary Report indicated all medications that needed to be given via feeding tube, must be given through the G-tube. The Order Summary Report did not indicate to give medication through the J-tube. During a review of the facility's policy and procedure (P&P) titled, admission Assessment and Follow Up: Role of the Nurse dated September 2012, the P&P indicated, The purpose of this procedure is to gather information about the resident's physical, emotional, cognitive, and psychosocial condition upon admission for the purposes of managing the resident, initiating the care plan, and completing required assessment instruments, including the MDS. The P&P indicated Conduct a physical assessment, including the following systems: Gastrointestinal. Contact the Attending Physician to communicate and review the findings of the initial assessment and any other pertinent information and obtain admission orders that are based on these findings. The P&P indicated The following information should be record in the resident's medical record: All relevant assessment data obtained during the procedure. Report other information in accordance with the facility policy and professional standards of practice. During a review of the facility's P&P titled, Charting and Documentation dated July 2017, the P&P indicated All services provided to the resident, progress toward the care plan goals, or any changes in the resident's medical, physical, functional, or psychosocial condition, shall be documented in the resident's medical record. The medical record should facilitate communication between the interdisciplinary team regarding the resident's condition and response to care. During a review of the facility's P&P titled, Enteral Feedings - Safety Precautions dated March 2023, the P&P indicated Preventing aspiration: Check enteral tube placement every 4 hours q shift and prior to feeding or administration of medication. The P&P indicated Document all assessments, findings and interventions in the medical record.

F695D · No harm, potential for more than minimal, isolated

Based on observation, interview and record review, the facility failed to ensure one of three sampled residents (Resident 46) received oxygen therapy at two liter per minute (L/mi) continuously according to the physician's order. This deficient practice had resulted in Resident 46 receiving less oxygen than prescribed and had the potential to cause respiratory distress. Findings: During a review of Resident 46's admission Record (AR), the AR indicated the facility originally admitted Resident 46 on 9/10/2012 and readmitted her on 4/3/2025 with diagnoses that include respiratory failure (a serious condition that happens when the lungs cannot get enough oxygen into the blood or remove waste gas from the body) with hypoxia (a condition not enough oxygen to the body) and dementia (a progressive, irreversible decline in cognitive function, including memory, thinking, and reasoning, and can become severe enough to interfere with daily life). During a review of Resident 46's Minimum Data Set (MDS, a standardized assessment and care planning screening tool), dated 1/15/2026, the MDS indicated Resident 46 had severely impaired cognitive skills (ability to understand and make decisions) for daily decision making. The MDS indicated Resident 46 was dependent on oral hygiene, toileting hygiene, shower/bathe self and personal hygiene. During a review of Resident 46's Weight and Vitals Summary, dated from 3/2/2026 to 3/9/2026, indicated Resident 46's oxygen level ranged from 97-98 percent with oxygen administration via nasal cannula (NC, a flexible tube with two prongs used to deliver supplemental oxygen directly into the nostrils). During a review Resident 46's Physician Summary Report, dated 3/12/2026, the report indicated the physician ordered to administered oxygen at two liter per minute (L/min-a measurement unit) via NC that started on 4/3/2025. During an observation on 3/9/2026 at 9:52 AM, Resident 46 was lying on the bed with limitation of her hands. Resident 46's oxygen NC was on the right side of her pillow, not applied to her nostrils. The oxygen concentrator at Resident 46's bedside was off. During a concurrent observation and interview on 3/9/2026 at 10:05 AM with the Assistant Director of Nursing (ADON), the ADON stated Resident 46 was not getting oxygen as the physician's order. The ADON inserted oxygen NC into Resident 46's nostrils and turned on the oxygen concentrator and set at 2 L/min. The ADON checked Resident 46's oxygen level with an oxygen pulse oximeter (a device to measure the oxygen level in the blood) and the result was 94 percent. The ADON stated it was important to administer oxygen to Resident 46 as the physician's order to ensure the resident receives enough oxygen to prevent respiratory distress. During an interview on 3/9/2026 at 10:12 AM with Certified Nursing Assistant (CNA) 1, CNA 1 stated she did not notice if Resident 46's oxygen NC was inserted into her nostrils, and the oxygen concentrator was on when she changed the resident this morning. During an interview on 3/9/2026 at 11:14 AM with Licensed Vocational Nurse (LVN) 2, LVN 2 stated she saw Resident 46's oxygen NC was in place and oxygen concentrator was on when she did her morning rounding around 7:30 AM, but she did not know why, when and who removed Resident 46's oxygen NC and turned off the oxygen concentrator. During an interview on 3/12/2026 at 4:18 PM with the Director of Nursing (DON), the DON stated the nurses should follow the physician's order for oxygen therapy to ensure adequate oxygenation and the resident safety. During a review of the facility's policy and procedures (P&P) titled, Oxygen Administration, dated 10/2010, the P&P indicated to Turn on the oxygen, Place appropriate oxygen device on the resident (i.e., mask, nasal cannula and/or nasal catheter), Check the mask, tank, humidifying jar, etc., to be sure they are in good working order and are securely fastened, Observe the resident upon setup and periodically thereafter to be sure oxygen is being tolerated.

F755D · No harm, potential for more than minimal, isolated

Based on observation, interview, and record review, the facility failed to provide pharmaceutical services for one of three residents sampled for medication administration (Resident 112) by failing to reorder Resident 112's routine Olmesartan Medoxomil (a blood pressure medication), Isosorbide Dinitrate (another blood pressure medication), and Raloxifene Hydrocholoride (a medication used to treat osteoporosis- weak and brittle bones due to lack of calcium and Vitamin D) three (3) days prior to the last dosage being administered per the facility's policy and procedure (P&P). This deficient practice resulted in Resident 112 missing her medications as scheduled and placed Resident 112 at risk of complications related to hypertension (HTN- high blood pressure) and osteoporosis. Findings: During a review of Resident 112's admission Record, the record indicated Resident 112 was admitted to the facility on [DATE] with diagnoses including HTN (hypertension-high blood pressure), osteoarthritis (a progressive disorder of the joints, caused by a gradual loss of cartilage) of the left hip, and aftercare following joint replacement surgery. During a review of Resident 112's Minimum Data Set (MDS- a resident assessment tool) dated 3/1/26, the MDS indicated Resident 112 was cognitively intact. During a review of Resident 112's Order Summary Report (OSR) dated 3/12/26, the OSR indicated the following physician's orders: Olmesartan Medoxomil Oral Tablet 20 mg (milligrams- a unit of measurement). Give one (1) tablet by mouth one time a day for HTN. Hold if SBP (systolic blood pressure- the pressure of blood against the arteries when the heart is contracted) less than 110 or pulse less than 60. Isosorbide Dinitrate Oral Tablet 10 mg. Give 5 (five) mg by mouth one time a day for HTN. Take half a tablet daily, hold is SBP less than 110 or pulse less than 60. Raloxifene HCl Oral Tablet 60 mg. Give one (1) tablet by mouth one time a day for osteoporosis. During a medication pass observation and interview with Licensed Vocational Nurse (LVN) 1 on 3/11/26 at 8:22 AM, LVN 1 was observed preparing Resident 112's medications. LVN 1 set aside three empty medication bubble packs (a form of pharmaceutical packaging where individual doses of medication are sealed in separate pockets) for Olmesartan Medoxomil, Isosorbide Dinitrate, and Raloxifene HCl and stated that she could not administer the medications because the medications were not available and needed to be refilled by pharmacy. During an interview with the Assistant Director of Nursing (ADON) on 3/11/26 at 2:02 PM, the ADON stated the facility's protocol in refilling medications was to request a refill from pharmacy at least one week prior to the medication running out. The ADON explained that by the time there was only three-day supply of a medication left, licensed nurses were expected to call the pharmacy for a refill because it takes a few days for medications to be delivered to the facility. The ADON stated that a resident's medications should never run out, and he did not know why three of Resident 112's medications (Olmesartan Medoxomil, Isosorbide Dinitrate, and Raloxifene HCl) were not refilled on time. The ADON also stated Resident 112 was planned for discharge from the facility at 4 PM. During an interview with the Director of Nursing (DON) on 3/12/26 at 4:18 PM, the DON stated that the pharmacy had no record of the facility requesting a refill for Resident 112's Olmesartan Medoxomil, Isosorbide Dinitrate, and Raloxifene HCl prior to 3/11/26. The DON stated it was important to refill medications before they ran out to ensure residents do not miss a dose. The DON stated it was especially important for Resident 112 to have at least seven days' worth of each prescribed medication available when she discharged from the facility because it could take a week before Resident 112 could get a refill from her local pharmacy. The DON explained that Resident 112 could have missed several days' worth of her blood pressure and osteoporosis medications and it would not be safe. During a review of the facility's P&P titled, Medication and Treatment Orders dated 7/2016, the P&P indicated drugs and biologicals that were required to be refilled must be reordered from the issuing pharmacy not less than three (3) days prior to the last dosage being administered to ensure that refills were readily available.

F759D · No harm, potential for more than minimal, isolated

Based on observation, interview, and record review, the facility failed to maintain the medication error rate was less than five percent (%). During medication pass four (4) medication errors out of a total of 30 opportunities contributed to 13.33% medication error rate affecting one of three residents observed for medication administration (Resident 112). 1.Failure to check Resident 112's pulse rate prior to administering Metoprolol Succinate (a blood pressure medication that lowers both blood pressure and pulse rate) with parameters to hold the medication for a pulse rate less than 60 beats per minute (bpm). 2.Failure to administer Olmesartan Medoxomil (another blood pressure medication) due to failing to refill Resident 112's medication after it ran out. 3.Failure to administer Isosorbide Dinitrate (another blood pressure medication) due to failing to refill Resident 112's medication after it ran out. 4.Failure to administer Raloxifene Hydrocholoride (a medication used to treat osteoporosis- weak and brittle bones due to lack of calcium and Vitamin D) due to failing to refill Resident 112's medication after it ran out. These failures to check vital signs in accordance with medication parameters placed Resident 112 at risk of complications related to slow or decreased heart that can lead to dizziness, fainting, and fatigue. And failing to reorder Resident 112's medications three days prior to the last dosage being administered per the facility's policy and procedure placed Resident 112 at risk of complications related to hypertension (HTN- high blood pressure) and osteoporosis from missing medications. Cross-referenced to F755Findings: During a review of Resident 112's admission Record, the record indicated Resident 112 was admitted to the facility on [DATE] with diagnoses including HTN, osteoarthritis (a progressive disorder of the joints, caused by a gradual loss of cartilage) of the left hip and aftercare following joint replacement surgery. During a review of Resident 112's Minimum Data Set (MDS- a resident assessment tool) dated 3/1/26, the MDS indicated Resident 112 was cognitively intact. During a review of Resident 112's Order Summary Report (OSR) dated 3/12/26, the OSR indicated the following physician's orders: Metoprolol Succinate Oral Capsule ER 24 Hour Sprinkle 25 mg (milligrams- a unit of measurement). Give one capsule by mouth one time a day for HTN. Hold if SBP (systolic blood pressure- the pressure of blood against the arteries when the heart is contracted) is less than 110 or pulse is less than 60. Olmesartan Medoxomil Oral Tablet 20 mg. Give one (1) tablet by mouth one time a day for HTN. Hold if SBP less than 110 or pulse less than 60. Isosorbide Dinitrate Oral Tablet 10 mg. Give 5 (five) mg by mouth one time a day for HTN. Take half a tablet daily, hold is SBP less than 110 or pulse less than 60. Raloxifene HCl Oral Tablet 60 mg. Give one (1) tablet by mouth one time a day for osteoporosis. During a medication pass observation and interview with Licensed Vocational Nurse (LVN) 1 on 3/11/26 at 8:22 AM, LVN 1 was observed checking Resident 112's blood pressure but did not check Resident 112's pulse rate. While preparing Resident 112's medications, LVN 1 was observed setting aside three empty medication bubble packs (a form of pharmaceutical packaging where individual doses of medication are sealed in separate pockets) for Olmesartan Medoxomil, Isosorbide Dinitrate, and Raloxifene HCl and stated that she could not administer the medications because they were not available and needed to be refilled by pharmacy. LVN 1 was observed preparing one capsule of Metoprolol Succinate. LVN 1 stated she intended to administer Resident 112's Metoprolol Succinate before she was stopped by the surveyor. During an interview with LVN 1 on 3/11/26 at 8:43 AM, LVN 1 stated she forgot to check Resident 112's pulse rate prior to administering Metoprolol Succinate because she was focused on checking Resident 112's blood pressure. LVN 1 stated it was important to assess the resident's pulse rate when indicated by a medication's parameters because the medication can decrease the resident's pulse rate. During an interview with the Assistant Director of Nursing (ADON) on 3/11/26 at 2:02 PM, the ADON stated the facility's protocol in refilling medications was to request a refill from pharmacy at least one week prior to the medication running out. The ADON explained that by the time there was only a three-day supply of a medication left, licensed nurses were expected to call the pharmacy for a refill because it takes a few days for medications to be delivered to the facility. The ADON stated that a resident's medications should never run out, and he did not know why three of Resident 112's medications (Olmesartan Medoxomil, Isosorbide Dinitrate, and Raloxifene HCl) were not refilled on time. The ADON also stated Resident 112 was planned for discharge from the facility at 4 PM. During an interview with the Director of Nursing (DON) on 3/12/26 at 4:18 PM, the DON stated LVN 1 should have checked Resident 112's pulse rate prior to administering Metoprolol Succinate, because Metoprolol can lower a resident's heart rate to the point of a medical emergency if pulse rate parameters are not followed. The DON also stated the pharmacy had no record of the facility requesting refills for Resident 112's Olmesartan Medoxomil, Isosorbide Dinitrate, or Raloxifene HCl prior to 3/11/26. The DON stated it was important to refill medications before they ran out to ensure residents did not miss a dose. The DON added that it was especially important for Resident 112 to have at least seven days' worth of each prescribed medication available upon discharge because it could take up to a week for her to obtain refills from her local pharmacy. The DON explained that Resident 112 could have missed several days of her blood pressure and osteoporosis medications, which would not be safe. During a review of the facility's Policy and Procedure (P&P) titled Medication Administration - General Guidelines dated 10/2017, the P&P indicated medications are administered as prescribed in accordance with good nursing principles and practices. Medications are administered in accordance with written orders of the attending physician. During a review of the facility's P&P titled, Administering Medications dated 3/2023, the P&P indicated medications were to be administered in a safe and timely manner, and as prescribed. Vital signs were to be checked/verified for each resident prior to administering medications if necessary. During a review of the facility's P&P titled, Medication and Treatment Orders dated 7/2016, the P&P indicated drugs and biologicals that were required to be refilled must be reordered from the issuing pharmacy not less than three (3) days prior to the last dosage being administered to ensure that refills were readily available.

F761D · No harm, potential for more than minimal, isolated

Based on observation, interview, and record review, the facility failed to ensure safe provision of pharmaceutical services for one of two medication storage areas (MSA 1) by failing to discard an opened vial of Aplisol (Tuberculin Purified Protein Derivative, PPD) within 30 days as required by the manufacturer's instructions. The Aplisol vial, opened on [DATE], remained stored in the facility's medication refrigerator until [DATE], exceeding the 30 day discard date by 11 days. This failure had the potential to result in inaccurate test results, misuse of expired medication, and compromised resident safety. Findings: During an observation of the facility's Medication Storage Area 1 on [DATE] at 2:30 PM, and a concurrent interview with the Assistant Director of Nursing (ADON), an opened Aplisol vial dated [DATE] was observed inside of the refrigerator in the medication room. The manufacturer's label on the Aplisol bottle indicated, Once entered, vial should be discarded after 30 days. The ADON stated the vial was opened and used on [DATE] and should have been discarded 30 days after being opened (on [DATE]). During another interview with the ADON on [DATE] at 3:46 PM, the ADON stated that the Aplisol would not have been effective if used after 30 days of being opened. The ADON further explained that a TB test with expired Aplisol could produce a false negative test result and residents could unknowingly have TB without being treated. During an interview with the Director of Nursing on [DATE] at 4:18 PM, the DON stated it was important to store and discard medications and biologicals according to the manufacturer's guidelines so that they can be used safely and effectively for the residents. The DON stated that using the Aplisol after its expiration date can cause a false negative TB screening test and can spread TB in the facility. During a review of the facility's Policy and Procedure (P&P) titled Vials and Ampules of Injectable Medications dated 4/2008, the P&P indicated medication in multi-dose vials may be used until the manufacturer's expiration date or six months after opening unless otherwise specified.

Inspection of February 20, 2026

1 finding
F658D · No harm, potential for more than minimal, isolated

Based on observation, interview, and record review, the facility failed to ensure one of four sampled residents (Resident 1), who was at risk for skin breakdown, was provided standards of quality care and services while using a low air loss mattress (LALM - a specialized therapeutic support surface that uses a constant flow of air through micro-vents to reduce skin moisture and heat, preventing and treating Stage I-IV pressure ulcers) As a result, Resident 1 had an alteration of skin and a reopening of the right trochanter (thigh bone) fragile scar tissue. During a review of Resident 1's admission Record (AR), the AR indicated Resident 1 was initially admitted to the facility on [DATE] with diagnoses that included sepsis, contracture of right and left knee, and muscle weakness. During a review of Resident 1's History and Physical (H&P) dated 12/6/2025, the H&P indicated Resident 1 did not have the capacity to understand and make decisions. During a review of Resident 1's Order Summary dated 12/4/2025, the Summary indicated a physician order for LALM set according to resident's weight every shift for wound management. During a review of Resident 1's Weights and Vital's Summary dated 2/16/2026 at 3:25 PM, the Summary indicated Resident 1's weight was 88 pounds (lbs. a unit of measurement). During a review of Resident 1's Treatment Administration Record (TAR) dated 2/2026 the TAR indicated on 2/17/2026 during the day shift, Resident 1's LALM was set according to resident's weight. During a review of Resident 1's active care plans for alteration in skin/integrity, actual presence of right trochanter fragile scare tissue, dated 12/4/2025, the care plan indicated an intervention for the low air loss mattress to be set according to resident's weight. During a review of Resident 1's active care plans for at risk for pressure ulcers( injuries to skin and underlying tissue resulting from prolonged pressure, friction, or shear), risk for developing pressure sore and other types of skin breakdown dated 12/31/2025, the care plan indicated an intervention for the low air loss mattress to be set according to resident's weight. During a review of Resident 1's COC (Change of Condition)/Interact Assessment Form (SBAR) dated 2/13/2026, the COC indicated Resident 1 was noted with change in skin condition during routine treatment. The SBAR indicated the right trochanter area observed to be reopened at site of previous fragile scar tissue, small open area noted, no bleeding, surrounding skin fragile, no foul odor and drainage minimal noted. The SBAR indicated measurements were obtained and documented in the wound record. The SBAR indicated Resident 1 was non-verbal, alert, contracted and unable to verbalize pain, facial expression and body movement was monitored during assessment with no acute distress noted. The SBAR indicated the Wound Physician (MD) was notified regarding Resident 1's change in condition and a new order was received to Cleanse with normal saline (NS), pat dry, apply Santyl, and cover with foam dressing for 30 days. During a review of Resident 1's Skin Issues document dated 2/18/2026, the document indicated Resident 1 had a pressure ulcer/injury to rear right trochanter (Hip) which was a stage 1 pressure ulcer/injury (non-blanchable erythema of intact skin). The document indicated the pressure ulcer/injury was in-house acquired with a length of 1 centimeters (cm, unit of measure) and width of 4 cm. The document indicated Resident 1's pressure ulcer/injury had no undermining, no tunneling, light exudate amount that was serosanguineous (mixture of serous and sanguineous fluid), typically pale, red, no watery exudate odor, 100% superficial, surrounding tissue was fragile, scarring, no induration, and no edema. During an observation in Resident 1's room on 02/17/2026 at 2:38 PM, Resident 1 was observed resting in bed with eyes closed. Resident 1 was observed using a LALM and was set to 120 pounds (lbs, unit of measure). During a concurrent observation and interview in Resident 1's room on 2/17/2026 at 2:48 PM, treatment nurse (TN) 1 stated the LALM should not be set to exceed the resident's own weight because it was designed to work in accordance with the resident's current weight. TN 1 stated going over the resident's weight makes the mattress harder and it affects the wound healing since the surface was harder. TN 1 stated licensed nurses (LN) adjusted the setting on the LALM. TN 1 stated the LALM setting was usually check by LVNs and changed according to resident's current weight. TN 1 stated the LALM was for skin and wound management and could assist with the prevention of further wounds. TN 1 stated the LALM for Resident 1 should have been set to 80 since that was Resident 1's current weight and 120 was too firm. TN 1 stated when the setting was to high on the LALM, and not set according to the residents' current weight, wounds could become worse from being too stiff. During a concurrent interview and record review on 2/17/2026 at 3:33 PM, Resident 1's TAR for 2/2026 was reviewed. TN 2 stated the LALM setting should be based on the resident's weight. TN 2 stated the LALM simulates repositioning and releases pressure on the other side. TN 2 stated the LALM was a pressure redistribution mattress and offloads pressure on the boney prominences. TN 2 stated Resident 1's weight should be set closest to the setting, if the setting is higher than the resident's weight, the mattress would be firmer in some cases. TN 2 stated the setting of 120 could be too firm for a resident who was 88 lbs. TN 2 stated Resident 1 had a partial reopen of the skin, no redness or maceration, and no foul odors. During an interview on 2/17/2026 at 4:20 PM, the Director of Nursing (DON) stated if the resident was 88 lbs, the LALM setting should be at 80. The DON stated the resident's weight should always be higher than the LALM setting. The DON stated if the LALM setting was higher, it defeats the purpose of redistribution and could fail in offloading the bony prominences. The DON stated a firm mattress due to incorrect weight setting could potentially increase the pressure on the resident's skin. During an interview on 2/17/2026 at 4:55 PM, the Administrator (ADM) stated the facility's policy and procedure (P&P) did not have a specific setting or instruction on how to set the LALM. During a concurrent interview and record review with the ADM on 2/17/2026 at 5:15 PM , the LALM Operator's Manual was reviewed. The ADM stated the operator's manual did not indicate what to set the mattress to. The ADM stated based on the resident's weight of 88 lbs., the LALM setting of 80 would be more appropriate than 120. During a concurrent interview and record review with the DON 2/20/2026 at 11:13 AM, Resident 1's Care Plan for at risk for pressure ulcers dated 12/31/2025 was reviewed. The DON stated Resident 1's care plan indicated an intervention that the low air loss mattress was to be set according to resident's weight. A review of the undated operation manual for Protekt Aire 4000DX/5000DX (LALM) indicated users can adjust air mattress to a desired firmness according to patient's weight or the suggestion from a health care professional. A review of the facility's P&P titled Support Surface Guidelines dated 9/2013 indicated the P&P was to provide guidelines for the assessment of appropriate pressure reducing and relieving devices for residents at risk of skin breakdown. The P&P indicated to review the resident's care plan to assess for any special needs of the residents. The P&P indicated redistributing support surfaces are to promote comfort for all bed-or chairbound residents, prevent skin breakdown, promote circulation and provide pressure relief or reduction.

Inspection of February 17, 2026

1 finding
F656D · No harm, potential for more than minimal, isolated

Based on observation, interview, and record review, the facility failed to provide care and services specific to the needs required for one of two sampled residents (Resident 1) who had a nephrostomy tubes (a thin, flexible tube that is inserted through the skin of the lower back directly into the kidney that is used to drain urine when the normal flow through the ureter to the bladder is blocked or impaired) by failing to: 1.Initiate and revise Resident 1's care plan to indicate actual and preventative measures for nephrostomy tube dislodgement. 2. Conduct an Interdisciplinary Team (IDT a group of professionals from different disciplines who work together to create and update a resident's individualized care plan) meeting to assess the root causes for Resident 1's nephrostomy tube dislodgement. This failure to perform a root cause analysis of Resident 1's recurring nephrostomy tube dislodgement and failure to initiate appropriate, individualized interventions to prevent future dislodgement of Resident 1's nephrotomy tubes, had the potential to result in repeated hospitalizations, increased risk of infection or other complications associated with nephrostomy tube displacement, and a decline in Resident 1's overall health and quality of life. During a review of Resident 1's admission Record, the record indicated Resident 1 was originally admitted to the facility on [DATE] with diagnoses including anoxic brain damage (occurs when the brain does not receive oxygen- often from events like cardiac arrest, choking, or drowning- leading to rapid and irreversible damage to brain cells), persistent vegetative state (a prolonged neurological condition in which a person appears awake but completely lacks awareness, cognition, or purposeful response to their environment due to severe brain injury), artificial openings of urinary tract (nephrostomy tubes), pyelonephritis (kidney infection), urinary calculi (kidney stones), and urinary tract infection (UTI- infection in the bladder/urinary tract). During a review of Resident 1's General Acute Care Hospital (GACH) records from 10/8/2025, the records indicated Resident 1 was admitted to the GACH with a chief complaint of percutaneous nephrostomy malfunction and UTI. The notes indicated Resident 1 underwent a right and left nephrostomy tube exchange and given antibiotics. Resident 1 was discharged from the GACH and readmitted to the facility on [DATE] after five days in the GACH. During a review of Resident 1's General Acute Care Hospital (GACH) records from 10/8/2025, the records indicated Resident 1 was admitted to the GACH with a chief complaint of percutaneous nephrostomy malfunction and UTI. The notes indicated Resident 1 underwent a right and left nephrostomy tube exchange and given antibiotics. Resident 1 was discharged from the GACH and readmitted to the facility on [DATE] after five days in the GACH. During a review of Resident 1's untitled Care Plan (CP) revised on 12/17/2025, the CP indicated Resident 1 had an alteration in urinary elimination and was at risk for UTI secondary to use of indwelling catheter (nephrostomy tubes). The CP indicated nursing interventions to secure the left and right nephrostomy tubing with anchors everyday shift to minimize dislodging of catheter. During a review of Resident 1's Change of Condition (COC) on 1/2/2026 at 2:41 PM, the COC indicated RN 2 wrote, [Treatment] Nurse notified RN that [Resident 1]'s right nephrostomy tube was dislodged. Upon further assessment, hematuria (blood in the urine) noted in left nephrostomy bag. [Resident 1] has no visible signs of distress noted, breathing even and unlabored, with no facial grimacing noted. During a review of Resident 1's GACH records from 1/2/2026, the records indicated Resident 1 was admitted to the GACH with a chief complaint of UTI and dislodged right nephrostomy tube. Resident 1 underwent a right nephrostomy tube exchange and was given intravenous (IV- given directly into the blood stream) antibiotics. Resident 1 was discharged from the GACH and readmitted to the facility on [DATE] after 13 days in the GACH. During a review of Resident 1's Change of Condition (COC) on 1/24/2026 at 1:40 AM, the COC indicated RN 3 wrote, . During first round change, CNA reported [Resident 1] left nephrotomy tube appears out of place and the urine collection bag was empty. The gauze dressing used to keep the tube in place was off and saturated with urine. On RN observation, the nephrostomy tube was inside stoma (a surgically created opening on the body's surface) but observed to be out of place 13.5 centimeters (cm) out with urine leaking from stoma . MD 1 notified and request made to transfer [Resident 1] for replacement. During a review of Resident 1's Minimum Data Set (MDS- a resident assessment tool) dated 1/26/2026, the MDS indicated Resident 1 was in a persistent vegetative state and fully dependent on staff for all cares including personal hygiene, turning, and repositioning. During a review of Resident 1's Change of Condition (COC) on 1/24/2026 at 1:40 AM, the COC indicated RN 3 wrote, . During first round change, CNA reported [Resident 1] left nephrotomy tube appears out of place and the urine collection bag was empty. The gauze dressing used to keep the tube in place was off and saturated with urine. On RN observation, the nephrostomy tube was inside stoma (a surgically created opening on the body's surface) but observed to be out of place 13.5 centimeters (cm) out with urine leaking from stoma . MD 1 notified and request made to transfer [Resident 1] for replacement. During a review of Resident 1's untitled CP initiated on 1/24/2026, the CP indicated Resident 1 had a change of condition manifested by left nephrostomy tube displacement. The CP indicated nursing interventions to carry out new MD orders to transfer Resident 1 to the GACH for left nephrostomy tube displacement, notify MD and Resident 1's responsible party, provide standard nursing care such as reassurance and alleviate pain or discomfort as needed, and vital signs and pain rating. During a review of Resident 1's untitled CP initiated on 1/24/2026, the CP indicated Resident 1 was transferred to the GACH secondary to left nephrostomy tube displacement. The CP indicated nursing interventions to monitor vital signs, notify MD of any changes in Resident 1's condition, notify responsible party of any changes of resident's condition, position Resident 1 for comfort, and transfer to GACH for evaluation as indicated/ordered. During a review of Resident 1's Change of Condition (COC) 1/26/2026 at 1:05 PM, the COC indicated RN 1 wrote, [1 PM]- [Resident 1] left nephrostomy bag noted with no urine output. MD 1 notified with new order to send resident to [hospital] for exchange. During a review of Resident 1's GACH records from 1/26/2026, the records indicated Resident 1 was admitted to the GACH with a chief complaint of a dislodged left nephrostomy tube and UTI. The records also indicated on 1/27/2026, GACH Physician Assistant (GACH PA) wrote, Patient has had multiple dislodged nephrostomies over the past few months, is paraplegic and bedbound unknown how patient keeps getting dislodged nephrostomies. Patient seen in the emergency room (ER) with a left-sided dislodged nephrostomy, was actually seen at outside hospital [two] to [three] days prior for similar issues. The records indicated Resident 1 underwent a left nephrostomy tube placement on 1/28/2026 and was given antibiotics. Resident 1 was discharged from the GACH and readmitted to the facility on [DATE] after seven days in the GACH. During an interview with RN 2 on 2/17/2026 at 12:51 PM, RN 2 stated Resident 1 had recurring issues with his nephrostomy tubes becoming dislodged. RN 2 further stated the nephrostomy tubes were stitched in place and dressings were used to further anchor down and secure the tubes from dislodgement, but she did not know why Resident 1's nephrostomy tubes continued to become dislodged. During a concurrent interview and record review with RN 2 on 2/17/2026 at 1 PM, Resident 1's Care Plans were reviewed. RN 2 stated the care plan was not revised to include new interventions to prevent the nephrostomy tubes from becoming dislodged again. RN 2 further stated it was important to keep Resident 1's care plan updated and ensure interventions were in place to maintain Resident 1's safety and reduce the risk of recurring dislodgement. During an interview with the Director of Nursing (DON) on 2/17/2026 at 4:09 PM, the DON stated the interdisciplinary team did not have a meeting regarding Resident 1's recurring nephrostomy tube dislodgements. The DON further stated a root cause analysis was not done and it was never determined why Resident 1's nephrostomy tubes continued to become dislodged. During a concurrent interview and record review with the DON on 2/17/2026 at 4:15 PM, Resident 1's care plans were reviewed. The DON stated Resident 1's care plan was not revised with new and individualized interventions to prevent Resident's nephrostomy tubes from becoming dislodged. The DON stated it was important to have IDT meetings and determine the cause of Resident 1's recurring nephrostomy tube dislodgements to prevent future dislodgements and hospitalizations. During a review of the facility's policy and procedure (P&P) titled, Care Plans, Comprehensive Person-Centered revised 3/2023, the P&P indicated the following:The IDT, in conjunction with the resident and his/her family or legal representative, develops and implements a comprehensive, person-centered care plan for each resident.The care plan interventions are derived from a thorough analysis of the information gathered as part of the comprehensive assessment.The comprehensive, person-centered care plan reflects currently recognized standards of practice for problem areas and condition.Care plan interventions are chosen after data gathering, proper sequencing of events, careful consideration of the relationship between the resident's problem areas and their causes, and relevant clinical decision making.When possible, interventions address the underlying sources of the problem areas, not just symptoms or triggersAssessment of residents are ongoing and care plans are revised as information about the residents and the residents' conditions change.The interdisciplinary team reviews and updates the care plan:When there has been a significant change in the resident's conditionWhen desired outcome is not metWhen the resident has been readmitted to the facility from a hospital stayAt least quarterly, in conjunction with the required quarterly MDS assessment.

Inspection of November 21, 2025

1 finding
F732D · No harm, potential for more than minimal, isolated

Based on observation, interview and record review, the facility failed to ensure that accurate staffing information was posted in a visible and prominent place on a daily basis, as required by the facility's policy and procedure (P&P) titled Posting Direct Care Daily Staffing Numbers. This failure had the potential to prevent residents and visitors from being informed of the facility's accurate daily staffing levels. Findings: During an observation on 11/21/2025 at 10:23 AM the staffing information postings at both Skilled Nursing and Subacute Nursing stations were found to be not easily visible to residents who use wheelchairs. At the Skilled Nursing unit, the staffing information was posted approximately five feet above the ground making it difficult for wheelchair bound residents to view. Additionally, the information posted at both the Skilled Nursing and Subacute stations reflected projected staffing information rather than the actual staffing for each shift (7:00 AM - 3:00 PM, 3:00 PM - 11:00 PM, and 11:00 PM - 7:00 AM). Inaccurate data was noted on the following dates: -For 7:00 AM - 3:00 PM shift on 9/1/25, 9/2/25, 9/3/25, 9/4/25, 11/2/25, 11/4/25, 11/5/25, 11/6/25, 11/9/25, 11/17/25, 11/20/25. -For 3:00 - 11:00 PM shifts on 9/1/25, 9/2/25, 9/3/25, 9/4/25, 11/2/25, 11/4/25, 11/6/25, 11/17/25, 11/20/25. -For 11:00 PM - 7:00 AM shift on 9/2/25. During a concurrent interview and record review on 11/21/2025, at 12:35 PM with Director Staff Developer (DSD 1). The Daily Subacute Staffing Posting, dated 11/21/2025 was reviewed. The posting indicated the following staffing levels for the 7:00 AM - 3:00 PM shift: Registered Nurse (RN): 8 hours Licensed Vocational Nurses (LVNs): 32 hours Certified Nurse Assistants (CNAs): 45 hours. However, the corresponding Nursing Staffing Assignment and Sign-In Sheet reflected: 8 Registered Nurses 24 Licensed Vocational Nurses 45 Certified Nurse Assistants DSD 1 stated that the data entered on the Daily Subacute Staffing Posting was projected based on the previous day's schedule and had not been updated with the actual staffing data. DSD 1 further stated that staff members did not have access to update the posting and only DSD 1 was authorized to make changes. During a concurrent interview and record review on 11/21/2025, at 12:35 PM with Director Staff Developer (DSD) 1 the Daily SNF Staffing Posting, dated 11/21/2025 was reviewed. The Daily SNF Staffing Posting indicated that for the 7 AM - 3 PM shift, there were 0 hours for Registered Nurses, 24 hours for Licensed Vocational Nurses, and 96 hours for Certified Nurse Assistants. However, the Nursing Staffing Assignment and Sign-In Sheet indicated 8 Registered Nurses, 24 Licensed Vocational Nurses, 88 Certified Nurse Assistants. DSD 1 stated the data entered on the Daily SNF Staffing Posting was projected data based on the previous day's schedule and had not been updated with the actual staffing data. During a concurrent interview and record review on 11/21/2025 at 1:02 PM with DSD 1, the Policy and Procedure (P&P) titled, Posting Direct Care Daily Staffing Numbers, dated August 2022 was reviewed. DSD 1 stated DSD 1 they were responsible for updating and posting actual daily staffing numbers. DSD 1 stated the postings of staffing were based on projected data and not the actual data. The P &P indicated within 2 hours of the beginning of each shift, the number of licensed nurses (RNs, and LVNs) and the number of unlicensed nursing personnel CNAs directly responsible for resident care is posted in a prominent location (accessible to residents and visitors). The P&P further indicated the data should be easily seen and read by residents, staff, visitors or others who are interested. During an interview on November 21, 2025, at 3:25 PM, the Director of Nurses (DON 1) stated that the daily staffing posting should accurately reflect the actual staffing numbers rather than the projected hours. The DON stated this ensures accuracy regarding staff providing direct patient care, which is essential for residents, staff members, and visitors to access.

Inspection of August 8, 2025

1 finding
F684D · No harm, potential for more than minimal, isolated

Based on observation, interview and record review, the facility failed to ensure one of two sampled residents (Resident 1) who was assessed with contractures (permanent tightening of the muscles, tendons, skin, and nearby tissues that causes the joints to shorten and become very stiff) received treatment and care services in accordance with the resident's care plan for by failing to: 1. Ensure facility staff implemented Resident 1's care plan developed on 7/21/25 to immobilize the resident's right arm, to hold Range of Motion (ROM - a type of exercise designed to maintain and improve the flexibility and movement of joints) exercises as evidence by documentation survey report indicating exercises to the right arm was performed on 7/21/25, 7/22/25.2. Ensure facility staff follow physician's orders to hold range of motion exercises and [elbow extension] splinting to the right arm as evidence by documentation survey report indicating ROM by CNA daily care was conducted on 7/21/25, 7/22/25, 7/23/25. This deficient practice had potential to result in further decline, pain, and injury to the right upper arm. Findings: During a review of Resident 1's admission Record (AR), The AR indicated Resident 1was self responsible and admitted to the facility on [DATE] with a diagnosis hemiplegia (severe or complete loss of strength), and hemiparesis (partial weakness), aphasia language disorder that affects a person's ability to communicate), chronic respiratory failure (a long-term condition where the lungs can't adequately exchange oxygen and carbon dioxide, leading to insufficient oxygen in the blood or excessive carbon dioxide buildup, or both), Parkinson's Disease (a progressive neurodegenerative disorder that primarily affects movement, but also includes non-motor symptoms), gastrostomy (a surgically created opening (stoma) in the abdomen that allows for the placement of a tube into the stomach, typically for feeding or medication administration when a person cannot eat or drink adequately), tracheostomy (a surgical procedure that creates an opening in the neck to access the trachea [windpipe], allowing for breathing and/or the removal of secretions), dependence on ventilator and contractures of the right and left elbow, right and left hand, right and left hip, and right and left knee. During a review of Resident 1's History & Physical (H&P) dated 5/25/25, the H&P indicated Resident 1 did not have the capacity to understand or make decisions due to metabolic encephalopathy (a condition where brain dysfunction results from a systemic metabolic problem). The H&P indicated Resident 1 was ventilator dependent. During a review of Resident 1's Minimum Data Set (MDS, a resident assessment tool) dated 6/16/25, the MDS indicated Resident 1 had adequate hearing, with no speech. Resident 1 had functional limitation in range of motion (ROM, refers to the full movement potential of a joint, encompassing the extent to which a joint can be moved in different directions) with impairment to both upper and lower extremities. Resident 1 was dependent on oral hygiene, toileting, showers, dressing, and personal hygiene. The MDS indicated Resident 1's weight was 136 pounds (lbs. a unit of measurement). During a review of Resident 1's care plan titled [Resident 1] is at risk for unidentified pain/discomfort due to resident's inability to communicate/cognitive impairment, dated 3/21/2025, the care plan interventions included handling resident gently while providing care and provide non-pharmacological interventions. During a review of Resident 1's care plan titled [Resident 1] is at risk for further decline in activities of daily living (ADL's) and development of contractures, dated 3/21/2025, the care plan indicated to provide rehab (rehabilitation) treatment or RNA program as ordered to minimize decline in joint mobility status and/ or maintain mobility. During a review of Resident 1's care plan titled potential for injury from tremors and involuntary movements due to Parkinson's Disease, dated 3/21/2025, the care plan indicated to notify the physician if involuntary movements increase. During a review of Resident 1's care plan titled [Resident 1] is at risk for increased contractures to the bilateral upper extremity (BUE), dated 6/5/2025, the care plan indicated to maintain joint mobility and ROM in BUE. The care plan interventions indicated to do passive range of motion (PROM the movement of a joint through its full range of motion by an external force, such as a therapist or a machine, without the individual actively contracting their muscles) exercises to the BUE followed by application of bilateral resting hand splints and bilateral elbow extensions splints every day, five times a week. During a review of Resident 1's physician order dated 5/29/2025, the order indicated RNA to do passive range of motion to bilateral upper extremities followed by application of a bilateral resting hand splints (designed to support the hand and wrist in a functional resting position, preventing contractures, reducing pain and swelling) and bilateral elbow extension (the movement of both forearms away from the upper arms, or straightening both elbows simultaneously, to bring the forearm back to the anatomical position) splints every day, five times a week for four hours a day or as tolerated. During a review of Resident 1's facility record titled COC (change in condition)/Interact Assessment Form with effective date of 7/21/2025 timed at 10:30 AM, authored by RN 1, the COC form indicated that at 10 AM, CNA [1] reported to RN 1 that Resident 1's right elbow was flaccid. The COC form further indicated RN 1 assessed Resident 1 and noted the resident's right elbow was flaccid with internal/external rotation, discoloration and warm to touch. The COC form indicated, No indicators of pain or discomfort and RN 1 notified PCP 1 around 10:30 AM and give an order to Monitor. The PCP Form indicated RN 1 would endorse to the next shift. The COC Form indicated the names of RN 1 and LVN 2 as Licensed Nurses Reporting. During a review of Resident 1's care plan titled Right Elbow Flaccid with Internal/External Rotation, developed by RN 1 on 7/21/2025, the care plan goal indicated to minimize risk of complications through interventions. The care plan interventions included immobilizing the right arm, hold Range of Motion (ROM - a type of exercise designed to maintain and improve the flexibility and movement of joints) exercises, handle with care, monitor for swelling and notifying [PCP 1] for any changes. During a review of Resident 1's telephone physician order dated 7/21/2025 timed at 10:30 AM, authored by RN 1, the order indicated that PCP 1 ordered to hold range of motion (ROM) exercises and [elbow extension] splinting to the right arm. During a review of Resident 1's telephone physician order dated 7/22/2025 timed at 11:49 AM, authored by RN 1, the order indicated that PCP 1 ordered, X-ray (a type of medical imaging that uses electromagnetic radiation to create pictures of the inside of the body) [to the] right arm, one time only, for [right] elbow flaccid [with] internal [and] external rotation for 2 days [duration]. During a review of Resident 1's Documentation Survey Report for 7/1/25 to 7/30/25, the Report indicated that RNA provided PROM exercises to Resident 1's BUE for five minutes on 7/21/25 and 7/25/25.During a review of Resident 1's Documentation Survey Report for 7/1/25 to 7/30/25, the Report indicated CNA provided ROM to Resident 1 on 7/21/25, 7/22/25, and 7/23/25. During a review of Resident 1's facility records titled COC/Interact Assessment Form with effective date of 7/24/2025 timed at 5:27 PM, authored by RN 3, the COC form indicated RN 3 received Resident 1's X-ray result that indicated Acute appearing fracture of the humerus. The COC Form indicated RN 3 notified PCP 1 and ordered to transfer to the GACH for evaluation. During a review of Resident 1's telephone physician order dated 7/24/2025 timed at 4:09 PM, the order indicated May resume all previous orders. During a review of Resident 1's facility record titled IDT (interdisciplinary team - a group of people with different functional expertise working toward a common goal)-Narrative-Other Concerns, with an effective date of 7/25/2025, the IDT form indicated the IDT Conference was conducted secondary to [Resident 1's] right humerus fracture. The IDT form indicated IDT met to discuss resident's right humerus fracture. On 7/21/2025, resident [was] noted with right elbow flaccid with internal/external rotation and discoloration, warm to touch, with no signs of pain or discomfort noted. [PCP 1] was notified of [the] resident's condition and gave an order to hold ROM exercises and splinting to [the] right arm and monitor. On 7/22/2025, PCP 1 was updated of [the] resident's right arm condition due to no improvement. [PCP 1] gave new order for right arm X-ray which was scheduled for 7/23/2025. X-ray result [was] received on 7/24/2025 showing right humerus fracture. [PCP 1] was notified of the X-ray result and gave order to transfer to the [GACH] for evaluation. On 7/24/2025, [Resident 1] returned from the [GACH] with new orders . for right arm sling . and follow up with [orthopedic physician]. During a review of the facility's investigation titled Interview Form indicated the following handwritten interview statements with dates from 7/24/2025 to 7/27/2025, from facility staff as interviewed by the Director of Nurses (DON): The DON interview with RN 1 documented on 7/24/2025, indicated on 7/21/2025 at around 10 AM [7 AM to 9 PM shift], RN 1 and LVN 2 went to assess Resident 1's flaccid right arm after staff [CNA 1] report. RN 1 reported to PCP 1 and PCP 1 ordered to monitor, hold Restorative Nurse Assistant (RNA) exercises and splinting on the affected arm. RN 1 indicated in the interview form that she reported resident 1's flaccid right arm to the licensed nurses scheduled on the 3 PM to 11 PM shifts and 11 PM to 7 AM shifts on 7/21/2025. RN 1 further indicated in the Interview Form that the RN of the 11 PM to 7 AM shift (7/22/2025) conducted more observation and updated PCP 1 and PCP 1 gave an order for X-ray of the right forearm, humerus, and elbow. The X-ray was completed on 7/23/2025 and the X-ray result was received on 7/24/2025. The DON interview with LVN 2 documented on 7/24/2025, indicated that on [7/21/2025] she notified RN 1 of Resident 1's right arm. LVN 2 stated RN 1 took a video recording of Resident 1's right arm and send it to PCP 1 through text message. LVN 2 stated PCP 1 ordered For monitoring only. LVN 2 indicated in the Interview Form that she asked the OTA 1 to evaluate Resident 1's right arm. LVN 2 indicated in the Interview Form that OTA 1 heard a clicking sound [to the right arm] and reported OTA 1's evaluation to RN 1. The DON interview with LVN 3 documented on 7/24/2025, indicated that during the morning shift (7 AM to 3 PM), CNA 1 approached LVN 3 and reported that [Resident 1] does not look right and the arm did not look the usual way it looked. LVN 3 indicated in the Interview Form that Resident 1's right arm was normally stiff and contracted so she informed RN 1 to have OTA 1 look at Resident 1's right arm. LVN 3 indicated in the Interview Form that OTA 1 went to see Resident 1 and informed RN 1 of her recommendations. The DON interview with CNA 1 documented on 7/24/2025 indicated that on 7/21/2025, he noticed Resident 1's right arm was more loose, more flexible and the patient gown was easier to remove and put on. CNA 1 indicated in the Interview Form that RN 1, LVN 2 and LVN 3 went to Resident 1's room to assess the resident and stated to be extra careful in handling the resident. CNA 1 indicated he used the mechanical lift that day to transfer the resident from the bed to the shower bed (a specialized piece of equipment designed to facilitate safe and efficient bathing for residents who are unable to use a traditional shower or tub). The form indicated CNA 1 called the Respiratory Therapist (RT 1) to assist him with the resident. The DON interview with RT 1 documented on 7/25/2025, indicated CNA 1 took Resident 1 to the Shower Room on 7/21/2025 during the AM shift and he assisted CNA 1 with the resident's tracheostomy tube (a tube inserted to the trachea [windpipe] often necessary when a person needs long-term mechanical ventilation [supply of air to the lungs] due to breathing difficulties or respiratory failure). The form indicated RT 1 noticed Resident 1's right arm was swollen and informed CNA 1 to report to the licensed nurse, but CNA 1 informed him the licensed nurses already know. The DON interview with RNA 1 documented on 7/25/2025, indicated LVN 2 informed RNA 1 that something was wrong with Resident 1's right arm during the morning shift (7 AM-3 PM) of 7/21/2025. The form indicated LVN 2 assisted RNA 1 to put the resident's gown over his right shoulder and was told not to apply elbow [extension] splinting. The form indicated that RNA 1 stated observing Resident 1's right arm was loose and not hard and stiff as before. The DON interview with LVN 1 documented on 7/27/2025, indicated that LVN 1 worked during the night shift (11 PM to 7 AM- 7/19/2025) prior to 7/21/2025. The form indicated Resident 1 did not show any pain and checked blood pressure in Resident 1's right wrist and did not observe any change on the resident's right arm. The DON interview with LVN 4 documented on 7/29/2025, indicated that on 7/22/2025, it was endorsed to him that Resident 1's right arm was Moving and it was not like before, before it was stiff. The form indicated LVN 4 reported to RN 1 and stated RN 1 informed him PCP 1 ordered to monitor. During a review of Resident 1's record titled Multidisciplinary Progress Record dated 8/1/2025, the Progress Record indicated a handwritten note from the orthopedic physician. The Progress Record indicated Right proximal . humerus shaft fracture angulated 25 degrees. Not pathologic (something that is related to or caused by disease, or that deviates from the normal, healthy state), but understandable. Immobilize for two months . During a concurrent observation and interview on 8/7/2025 at 10 AM Resident 1 was observed with his right arm immobilized with an arm sling. Resident 1's left arm was contracted and had a splint. Resident 1's BLE were both contracted and a pillow was placed in between the knees. Restorative Nursing Aide (RNA) 1 stated she and RNA 2, providing 2-person assist to reposition Resident up in bed, with the respiratory therapist at the bedside. RNA 1 stated she just provided exercises for to Resident 1's LUE and BLE, and prior to all exercised, Resident 1 was medicated with pain medication. During an interview on 8/7/2025 at 11:30 AM, Registered Nurse (RN) 1 stated Certified Nursing Assistant (CNA) 2 and Licensed Vocational Nurse (LVN) 2 told her about Resident 1's arm, I assessed resident and you can do a lot movement than normal, it did not look bruised, little redness (usually red though), no swelling. RN 1 stated she reported Resident's arm to Physician 1 and was given orders to monitor and discontinue range of motion on the right arm. Resident 1 then required to be a three-person assist in which he was initially a 2 person assist and was instructed to not move Resident 1 too much. RN 1 stated the previous shift did not mention anything about Resident 1's right arm. During an interview on 8/7/25 at 5:50 PM with PCP 1, PCP 1 stated Resident 1's right shoulder looked deformed and since there was no evidence of trauma or fall, PCP 1 only ordered for Resident 1's right arm to be immobilized and monitored. PCP 1 stated he did not order an X-ray right away since Resident 1's right arm was not swollen and did not look like there was a fracture or trauma since Resident 1 did not have a fall. PCP 1 stated only ordering an X-ray because an unnamed nurse informed PCP 1 that Resident 1's shoulder looked deformed. PCP 1 could not state the date of when the order for an X ray was ordered. During a concurrent interview and record review on 8/7/25 at 6:45 PM with the DON, Resident 1's care plan was reviewed. The DON stated immobilized meant do not make it move. The DON stated resident care plans must be specific, and for Resident 1 the care plan should indicate to immobilize Resident 1's right arm with a sling. During a telephone interview on 8/13/25 at 8:59 AM, LVN 2 stated on 7/21/25 that she called OTA 1 to assess Resident 1's right arm since Resident 1 was always contracted and always had his right arm close to his body, but on 7/21/25 Resident 1's right arm was more on the bed, which was not Resident 1's usual. During a telephone interview on 8/13/25 at 9:08 AM with RNA 1, RNA 1 stated conducting Resident 1's RNA exercises Monday through Friday for approximately 12 to 15 minutes, as Resident 1 tolerated. RNA 1 stated Resident 1 was really contracted to both upper extremities prior to 7/21/2025. RNA 1 stated the morning of 7/21/2025, RNA 1 was informed by an unnamed nurse to not touch Resident 1's right arm. RNA 1 stated the last time RNA exercises was performed on Resident 1's right arm was on 7/18/2025. During a telephone interview on 8/13/25 at 11:48 AM with OTA 1, OTA 1 stated on 7/21/25 she was asked by LVN 2 to assess Resident 1's right arm because Resident 1's arm looked funny. OTA 1 stated Resident 1's right arm was flaccid and loose and that the internal and external rotation was not tight and was floppy. OTA 1 stated when she touched Resident 1's upper arm and placed OTA 1's right hand on Resident 1's forearm, OTA 1 felt and heard a popping sound. OTA 1 stated she placed a pillow under Resident 1's arm and left the room and told RN 1 that Resident 1's arm felt weird, floppy and flaccid and did not feel tight. OTA 1 stated she informed RN 1 to call PCP 1 to recommend performing an X-ray, however OTA 1 stated RN 1 informed her that PCP 1's order was to only observe and report. OTA 1 stated any further passive movements of Resident 1's right arm should not be performed due to the right arm being flaccid, to avoid a further injury. OTA 1 stated immobilization of the extremity is needed as a precaution to prevent further injury to the resident's right arm. During a review of the facility's Policy and Procedure (P&P) for Care Plans, Comprehensive Person- Center, revised 03/2025, the P&P indicated each residents' comprehensive person-centered care plan described the services that were to be furnished to attain or maintain the resident's highest practicable physical, mental and psychosocial well being.

Inspection of May 30, 2025

1 finding
F550D · No harm, potential for more than minimal, isolated

Based on observation, interview, and record review, the facility failed to promote dignity and respect for one of one sampled resident (Resident 4), when Resident 4 ' s indwelling Foley catheter (a thin, flexible tube inserted into the bladder to drain urine continuously) urinary drainage bag (urine drainage bag to collect urine) was observed without a urinary drainage bag cover. This deficient practice had the potential to violate resident rights to maintain and enhance self-esteem, self-worth, and the right to be treated with dignity and respect. Findings: A review of Resident 4 ' s, admission Record (AR), dated 5/30/2025, indicated Resident 4 was admitted to the facility on [DATE], with diagnoses that included dementia (the loss of cognitive functioning — thinking, remembering, and reasoning), benign prostatic hyperplasia (BPH) (enlarged prostate, is a non-cancerous condition where the prostate gland grows larger than normal, leading to urinary problems), and acute kidney failure (kidneys suddenly stop working properly). A review of Resident 4 ' s History and Physical Examination (H&P), dated 5/1/2025, indicated Resident 4 does not have the capacity to understand and make decisions. A review of Resident 4 ' s Minimum Data Set (MDS-a resident assessment tool) dated 5/7/2025, the MDS indicated Resident 4 ' s cognitive status (the mental process of thinking and understanding) was severely impaired. MDS indicated Resident 4 required setup and clean-up assistance (helper sets up and cleans up; resident completes activity) with eating, partial/moderate assistance (helper does less than half the effort) with personal hygiene and dressing, and substantial/maximal assistance (helper does more than half the effort) with bathing and toileting. A review of Resident 4 ' s facility Order Summary Report, dated 5/30/2025, indicated Resident 4 had a Foley catheter attached to a drainage bag for urinary retention secondary to BPH. During an observation on 5/30/2025 at 1:15 PM in Resident 4 ' s room, Resident 4 was in bed with the head of bed elevated. Resident 4 ' Foley catheter urinary drainage bag was uncovered, exposing yellow urine inside the bag. During an interview on 5/30/2025 at 1:17 PM in Resident 4 ' s room, with license vocational nurse (LVN )1 stated Resident 4 ' s urinary drainage bag did not have a cover, and it should be covered to protect Resident 4 ' s dignity, and that covering urinary drainage bags was the policy of the facility. During an interview on 5/30/2025 at 3:00 PM with the Director of Staff Development (DSD), DSD stated, Foley catheter urinary draiage bag should always be covered to protect residents ' dignity and residents ' rights. During an interview on 5/30/2025 at 3:40 PM with the Director of Nurses (DON), DON stated, urine catheter drainage bag should have a cover, Resident 4 ' s urine bag not being covered violates residents ' dignity and resident rights. A review of the facility ' s policy and procedure (P&P) titled, Quality of Life – Dignity, dated 2/2020, indicated each resident shall be cared for in a manner that promotes and enhances his or her sense of well-being, self-worth and self-esteem. The P&P indicated residents were always treated with dignity and respect, and that demeaning practices and standards of care that compromise dignity are prohibited, example staff are expected to help resident to keep urinary catheter bag covered. A review of the facility ' s policy and procedure (P&P) titled, Resident Rights, dated 2/2021, indicated employees shall treat all residents with kindness, respect and dignity. The P&P indicated federal and state laws guarantee certain basic rights to all residents which includes, dignified existence, be treated with respect and dignity, and privacy and confidentiality.

Inspection of February 27, 2024

1 finding
F689G · Actual harm, isolated

Based on observation, interview, and record review, the facility staff failed to ensure one of two sample residents (Resident 4) was free from accident hazards to prevent injury during transfer from bed to the shower gurney (also called a shower bed, used to transport an immobile person to and from a bathing area) using the mechanical lift (device used to assist with transfers and movement of individuals who require support for mobility beyond manual support), on 2/16/2024 by failing to: 1. Ensure Resident 4's bed siderails were down and not left raised (elevated at higher position) while the resident was being transferred with the mechanical lift from the bed to the shower gurney. 2. Implement Resident 4's mechanical lift care plan (care plan is a systematic and organized document that outlines resident's healthcare needs, goals, and the nursing interventions) by checking the resident's environment for any clutter and environmental hazards that would interfere in the use of the mechanical lift by clearing the area of any obstruction during transfer to avoid resident from bumping or hitting into any hard or sharp surfaces. 2. Ensure Certified Nurse Assistants (CNA) 2 and CNA 3 follow the Mechanical Lift's Manufacturer's Manual indicating not to intermix slings with different manufacturers and to use the approved sling for the mechanical lift. As a result, Resident 4 had a sudden jerky movement, (a condition which a person makes fast movements that they cannot control and that have no purpose), slipped off the sling while being transferred by the mechanical lift, hit her head on the bed siderail and fell on to the floor. Resident 4 sustained a 2-inch laceration (a deep cut or tear in skin) to the right upper eyelid with bleeding, left and right knee skid (any burn/mark on the skin caused by scraping the skin against a surface), right anterior leg discoloration, right elbow skid, left hip scratch, and edema (swelling caused by too much fluid trapped in the body's tissue) on the right forearm and hand. Resident 4 was transferred to the General Acute Care Hospital (GACH) on 2/16/2024 and returned to the facility on the same night with three sutures to the right upper eyelid. Findings: A review of Resident 4's Admission Record indicated the resident was originally admitted to the facility on [DATE] and readmitted on [DATE], with diagnoses including tracheostomy status (procedure to help air and oxygen reach the lungs by creating an opening into the windpipe from outside the neck), encephalopathy (a group of conditions that cause brain dysfunction), personal history of traumatic brain injury (a disruption in the normal function of the brain that can be caused by a bump, blow, or jolt to the head, or penetrating head injury), and quadriplegia (paralysis of all four limbs). A review of Resident 4's History and Physical (H&P) signed and dated by the attending physician on 3/22/2023, indicated Resident 4 did not have the capacity to understand and make decisions. A review of Resident 4's care plan revised on 12/11/2023, titled ADL (Activities of Daily Living) self-care deficit, indicated Resident 4 required assistance with activities of daily living. The care plan interventions indicated Resident 4 would be provided a safe environment and assistive device for ADLs as needed. A review of Resident 4's Minimum Data Set (MDS - a standardized assessment and care planning tool) dated 12/21/2023, indicated Resident 4 was nonverbal and dependent (helper does all of the effort. Resident does none of the effort to complete the activity) with oral/personal hygiene, toileting hygiene, bathing, upper/lower body dressing, rolling left and right and transfers. The MDS indicated Resident 4's weight was 156 pounds (lbs.-unit of measurement). A review of Resident 4's care plan dated 12/29/2023, indicated Resident 4 required the use of mechanical lift transfer for safety. The care plan interventions included to provide two-person assist during the use of mechanical lift, check environment for any clutter and other environmental hazards that would interfere in the use of the mechanical lift. The care plan interventions also included to clear the area of any obstruction during transfer to avoid resident from bumping or hitting into any hard or sharp surfaces. A review of Resident 4's Daily Licensed Nurses Note, dated 2/16/2024, indicated Resident 4 required two persons assist with tub/shower transfers. The licensed nurses note also indicated, at 1:05 PM, Resident 4 fell off the mechanical lift. A review of Resident 4's Change of Condition (COC)/Situation, Background, Assessment, Recommendation (SBAR) dated 2/16/2024, indicated at 1 PM, the resident was being transferred by a mechanical lift to the shower gurney when the resident had a sudden jerky movement and slipped off the sling. The SBAR indicated Resident 1 hit her head on the bed railing and hit the floor. The SBAR indicated Resident 1 sustained a 2-inch laceration (a deep cut or tear on skin) to the right upper eye/eyelid noted with bleeding. The SBAR indicated 911 emergency service was called, and paramedics arrived at 1:07 PM. The SBAR indicated, at 1:15 PM, Resident 4 was transferred to the GACH by paramedics. A review of Resident 4's Resident Transfer Record, dated 2/16/2024 timed at 1:57 PM, indicated the resident was transferred to the GACH due to a Fall/head injury. A review of the GACH, Emergency Department (ED) Summary of Care, dated 2/16/2024, indicated the result of Resident 4's CT (Computed Tomography - diagnostic imaging procedure that uses a combination of X-rays and computer technology to produce images of the inside of the body) Head indicated no acute focal intracranial abnormalities (There is nothing abnormal on the brain scan within the previous 7 days by clinical findings and confirmed by head CT). A review of Resident 4's Change of Condition Licensed Nurses Note dated 2/16/2024 timed at 10:47 PM, indicated Resident 4 arrived back to the facility from the GACH around 10 PM, status post (a procedure or event, a patient had experienced or has sustained prior to the current time) fall on 2/16/2024, from the mechanical lift. The licensed note indicated Resident 4 had a 2-inch laceration with 3 sutures (stitches or a row of stitches holding an open wound together) on the right upper eyelid, left and right knee skid, right anterior leg discoloration, right elbow skid, left hip scratch, and edema (swelling) noted on the resident's right forearm and hand. During a review of Resident 4's Interdisciplinary Team (IDT) Narrative, dated 2/21/2024, the IDT Narrative indicated on 2/16/24, at approximately 1 PM, two Certified Nursing Assistants (CNA 2 and 3) were transferring Resident 4 via the mechanical lift from the resident's bed to the shower gurney. The IDT Narrative indicated, In the course of transferring the resident, the resident was slightly elevated from the bed via mechanical lift sling and mechanical lift machine. As the resident had just barely been moved past the edge of the bed, it appeared to the staff that the resident had some sort of full body spasm-like and jerky movement which cause the resident to be propelled out of the head portion of the sling . The IDT Narrative indicated the CNA (CNA 3) who was guiding the resident was unable to catch or maintain the resident's body. The IDT Narrative indicated Resident 4 was transferred to the GACH and returned to the facility approximately 9 hours later. The IDT Narrative indicated Resident 4 sustained some swelling to the right arm, right eyebrow laceration, skin abrasions and discolorations on the right elbow and shin. During an observation and interview, on 2/26/2024 at 1:02 PM, Resident 4 was observed in the room with eyes open but did not respond to name. Resident 4 was observed with three sutures right below the right eyebrow, three centimeters (cm) in length measured by a 10 cm ruler printed on a 4X4 drain sponge package in Resident 4's room. During an interview on 2/26/2024 at 1:13 PM with Certified Nursing Assistant (CNA) 3, CNA 3 stated that on 2/16/2024, CNA 3 and CNA 2 assisted Resident 4 with transferring the resident using the mechanical lift. CNA 3 stated they used the standard size sling offered by the facility which was the black colored sling (a different manufacturer's lift sling) CNA 3 and CNA 2 used during Resident 4's mechanical lift transfer. CNA 3 stated that CNA 2 was standing behind the mechanical lift, while CNA 3 was maneuvering Resident 4's body inside of the black sling. CNA 3 stated when CNA 2 started pulling the mechanical lift out from over the bed, Resident 4 started to spasm (sudden involuntary muscle contraction [muscle tightening]). CNA 3 stated she was not able to prevent Resident 4 from hitting her head and falling to the floor. During a concurrent observation and interview on 2/26/2024 at 1:48 PM with CNA 2. CNA 2 identified the mechanical lift used on 2/16/2024 to transfer Resident 4 to the shower gurney. The mechanical lift indicated a warning label indicating to use only product manufacturers' slings and lift accessories. The label further indicated color images of the different sling sizes to be used (Small-Navy, Medium-Purple, Large-Green, Extra Large (XL)-Blue, Extra/Extra Large-Black). During a concurrent observation and interview on 2/26/2024 at 1:53 PM, with CNA 2, CNA 2 identified the black sling that was used on Resident 4 while transferring the resident with the mechanical lift on 2/16/2024. CNA 2 also displayed the label of the black sling indicating a label of a manufacturer's sling different from the mechanical lift's manufacturer used for Resident 4 on 2/16/2024 which was not an approved sling. During an interview on 2/26/24 at 2:55 PM with CNA 2, CNA 2 stated while transferring Resident 4 with the mechanical lift on 2/16/2024, Resident 4 started to spasm. Resident 4 then started to slip out towards the middle right area of the sling. CNA 2 then stated Resident 4's right shoulder slipped out of the sling then hit the right side of her head onto the left siderail (adjacent to the head of the bed) of the bed and fell to the floor landing on her right side. CNA 2 stated Resident 4's bed siderails were left raised while the resident was being transferred with the mechanical lift from the bed to the shower gurney. During a concurrent observation and interview on 2/27/2024 at 11:14 AM, with the Director of Staff Development (DSD), the DSD stated the mechanical lift slings the facility uses are one size for every resident and can hold up to 400 lbs. (pounds). The DSD stated the black and the green slings are the same size but did not know if the slings were from the same company (manufacturer). The DSD also stated the incident could have been avoidable if CNA 2 and 3 had followed the manufacturer's manual instructions. A review of the facility's policy and procedure (P&P) titled, Lifting Machine, Using a Mechanical, dated July 2017, indicated Prepare the environment: Clear an unobstructed path for the lift machine. A review of the Manufacturer's Mechanical Lift Manual dated 2013, indicated that the approved manufacturer's slings and patient lift accessories are specifically designed to be used in conjunction with the manufacturer's mechanical patient lifts. Slings and accessories designed by other manufacturers are not to be utilized as a component of patient lift system. On 2/27/2024 at 4 PM, during a concurrent interview and record review of the Manufacturer's Lift Manual dated 2013, Resident 4's Care Plan for mechanical lift transfer, dated 12/29/2023, and the facility's policy and procedure titled Lifting Machine, using a Mechanical dated July 2017, the Director of Nursing (DON) stated that Resident 4's bed siderails should had been put down so the resident did not end up hitting her head on the bed siderail as indicated in the resident's care plan to, Clear the area of any obstruction during transfer to avoid resident from bumping or hitting into any hard or sharp surfaces. The DON stated the facility staff should always put the siderails down before moving a resident. The DON further stated there is a risk of injury for Resident 4 or whoever was using the sling if the CNAs do not use the right sling according to the Manufacturer's Mechanical Lift Manual. During an interview on 3/7/2024 at 9:02 AM, with the Manufacturer's Mechanical Lift's Representative, the representative stated the weight chart to be used by providers to determine the weight of the resident using the Manufacturer's Mechanical Lifts and manufacturer's slings were available on the manufacturer's website. The representative further stated the weight chart for the slings included the following information: -Medium slings can accommodate 100 to 200 pounds (lbs.) -Large slings can accommodate 150 to 300 lbs. and -Extra-large slings can accommodate 200 to 450 lbs. During the same interview, on 3/7/2024 at 9:02 AM, the representative stated, other company's slings should not be used because these slings have not been tested with their products. A review of the Manufacturer's Owner's Operator and Maintenance Manual: Patient Slings, dated 12/31/2013, indicated important information for the safe operation and use of the product. The manual indicated a Warning indicating Do not move a person suspended in a sling any distance. The manufacturer's patient lift or the sling are not transport devices. They are intended to transfer an individual from one resting surface to another .otherwise injury or damage may occur. The manual also indicated the manufacturer's slings are made specifically for use with the manufacturer's lifts. For the safety of the patient, DO NOT intermix slings and lifts of different manufacturers. The manual indicated to use the manufacturer's approved sling.

Inspection of June 29, 2017

1 finding
F309G · Actual harm, isolated

Based on interview and record review, the facility failed to promptly obtain a physician order [REDACTED]. 1. Implement Resident 1's care plan related to poor circulation of the lower extremities, to observe and report to the attending physician any changes in color, temperature, pain, sensation, or drainage of the affected area. 2. Identify as a change of condition, Resident 1's worsening right great toe wound. 3. Implement the facility's Change in Condition policy to ensure the change in condition of a resident's toe wound was handled promptly and to ensure daily assessment of the wound was handled by the Nurse Supervisor under the direction of the Director of Nurses (DON). These failures resulted in Resident 1's delay of 6 days for medical evaluation and intervention for severe right leg arterial occlusive (blockage or narrowing of an artery in the legs) disease. Resident 1 was transferred to the general acute care hospital (GACH) emergency room (ER) on 1/5/17 at 9:27 a.m. for treatment of [REDACTED]. On January 9, 2017, the resident underwent [REDACTED]. flesh). On 1/10/17, Resident 1 required a right great toe amputation (surgically cutting off) for gangrene of the right great toe. Findings: During a telephone interview on 3/1/17 at 7:44 a.m., Resident 1's Power of Attorney (POA-a responsible party for Resident 1), stated the facility notified her about the resident's right great toe problem (gangrene) on 1/5/17, when Resident 1 had been transferred to the GACH. The POA stated the resident had an amputation of the right toe and later had progressed to include an amputation of his right foot. A review of admission record (Face Sheet) indicated Resident 1 was admitted to the facility on [DATE], with [DIAGNOSES REDACTED]. A review of Resident 1's care plan titled Resident at risk for poor circulation due to lower extremities related to [DIAGNOSES REDACTED]. A review of Resident 1's Minimum Data Set (MDS - a resident assessment and care planning tool), dated 11/7/16, indicated Resident 1's cognitive skills for daily decision-making were intact. The MDS indicated Resident 1 required limited assistance of one staff (resident involved in activity; staff provided support with bearing weight) to ambulate with a walker with most activities of daily living. A review of Resident 1's Wound Progress Report, dated 12/16/16, indicated the resident developed redness to the tip of the right great toe. The report indicated to treat the right great toe as follows: cleanse with normal saline (salt water), pat dry, apply Venelex (an ointment used to promote wound healing), cover with dry dressing every day. A review of Resident 1's the Interdisciplinary Wound Management Care Plan (IDT/WMCP) dated 12/16/16, indicated the tip of the resident's right great toe was blanchable (skin loses redness with pressure), and was ordered a podiatrist (specialist dedicated in disorders of the foot) consult. A review of Physician order [REDACTED]. A review of Resident 1's the Interdisciplinary Wound Management Care Plan (IDT/WMCP) dated 12/23/16, indicated the tip of the resident's right great toe continued to be red/purple in color and appears to have increased in size and had a dry scab at tip of the toe with surrounding area dark purple in color extending. The note indicated waiting for an In-house podiatrist to see the resident. A review of the IDT/WMCP dated 12/29/16, indicated debridement (medical removal of dead, damaged, or infected tissue) of the right toe was performed by the podiatrist. The IDT/WMCP indicated the wound was observed larger in size, the tip of the right toe was black, with surrounding area of red/purple in color noted with [MEDICAL CONDITION] (consisting of a mixture of blood serum and pus) drainage. A review of Resident 1's Treatment Record, Multidisciplinary Progress Notes, Licensed Progress Notes and Wound Management Updates dated 12/23/16 to 12/29/16, did not indicate the resident was assessed for the change of condition of the right great toe wound promptly, as indicated in the facility policy. There was no documentation of daily assessments of the right toe wound handled by the Nurse Supervisor under the direction of the DON, as indicated in the facility policy. A review of Resident 1's, Treatment Record, Multidisciplinary Progress Notes, Licensed Progress Notes and Wound Management Updates dated 12/23/16 to 12/29/16, did not indicate the licensed nurse notified the physician of the resident's worsening right great toe condition or requested a medical evaluation and intervention, as indicated in the care plan, when the resident's right great toe wound increased in size, and was dark purple in color and was extending on 12/23/16 or when the resident's right great toe wound tip was black in color and had [MEDICAL CONDITION] drainage on 12/29/16. During an interview on 3/3/17 at 10:56 a.m., Licensed Vocational Nurse/Treatment Nurse (LVN/TN) 1 stated she did not notify the MD of the changes in Resident 1's right great toe wound, because she was cleaning the wound daily, and she did not know it was a change of condition. LVN/TN 1 stated she did not follow up with Resident 1's physician order [REDACTED]. During an interview with the Director of Nurses on 3/3/17 at 11 a.m., she stated she did not know of Resident 1's right great toe wound. A review of the Lower Extremity Wound assessment dated [DATE], (6 days after the resident's right great toe wound worsened), indicated Resident 1 had dusky [DIAGNOSES REDACTED] (reddening of the skin) and acral (body parts such as fingers and toes) desiccation (the process of drying out) moving down the toes. The resident was seen for follow up on ischemia gangrene - death of tissue due to insufficient blood flow) of the right hallux (big toe). The resident was ordered a vascular consult (a person who has a surgical subspecialty in diseases of the arteries and veins) stat (immediately). A review of the facility's transfer form dated 1/5/17, no time specified, indicated Resident 1 was transferred to a GACH for ischemic (restriction in blood supply) gangrene of the right great toe. Angiographic Procedure (an x-ray to see your blood vessels), report dated 1/9/17, by the GACH vascular surgery physician, indicated Resident 1 had a successful balloon angioplasty (a procedure in which a narrowed section of an artery is widened), and percutaneous stenting (a procedure that improves blood flow) of the right superficial femoral artery (a blood vessel in the thigh), and popliteal artery (a blood vessel above the knee). A review of the GACH Operative Report dated 1/10/17, indicated Resident 1 had gangrene of the right great toe, and required a right great toe amputation on 1/10/17. The report indicated Resident 1 recently developed right foot pain with right toe gangrene, due to right leg arterial ischemia (deficient supply of blood to a body part due to obstruction of the inflow of arterial blood). A review of the facility's undated policy and procedure titled, Change in Condition indicated all changes in condition shall be handle promptly. Daily assessments of condition changes shall be handled by the Nurse Supervisor under the direction of the DON.

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