Based on interview and record review, the facility failed to provide the necessary care and services to attain and maintain the highest practicable physical well-being in accordance with the physician orders [REDACTED].#21) whose care was reviewed for Code Status in that: LVN C, LVN E and RN D failed to assess Resident # 21's after change in condition declined, no vital signs were taken, and Cardiopulmonary Resuscitation (CPR) was not initiated for Resident #21 who was unresponsive, pulseless and a full code status contributing to Resident #21's death. This failure resulted in identification of an IJ (Immediate Jeopardy) on [DATE]. …
F309
Quality of Life and Care Deficiencies
Provide necessary care and services to maintain or improve the highest well being of each resident .
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
The harm level
How severely F309 is cited
12.5% of citations found actual harm or worse (level G and above).
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J— | K— | L— |
| Actual harm | G112.5% | H— | I— |
| No harm, potential for more than minimal | D450.0% | E337.5% | F— |
| No harm, potential for minimal | A— | B— | C— |
In the surveyor’s words
What an F309 citation says
One finding from each severity level, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on interview and record review, the facility failed to follow its policy and follow a residents' plan of care for one of three sampled residents (Resident 1). Resident 1 sustained two (2) falls that resulted in a transfer to the general acute care hospital (GACH) on 6/20/17. As a result, Resident 1 sustained injuries requiring a transfer to the GACH and diagnosed with [REDACTED]. Findings: A review of Resident 1's Admission Record (face sheet) indicated Resident 1 was admitted to the facility on [DATE] and last readmitted on [DATE]. Resident 1's [DIAGNOSES REDACTED]. …
Based on interview and record review, the facility failed to provide the necessary care and services to attain or maintain the highest practicable physical, mental, and psychosocial well-being, consistent with the plan of care, and in accordance with professional standards for pain assessment and management for one of three sampled residents (Resident 1). The failure to properly assess Resident 1's pain resulted in a delay in identifying a fracture to her left hip. Findings: A review of the facility's Pain Assessment and Management policy, revised 3/2015, indicated the purpose of the policy was to identify pain, develop interventions, and to address the underlying cause of the pain. …
Based upon observation, interview and record review the facility failed to ensure that medications were passed within regulatory requirements. This failure has the potential to affect 61 residents residing on the 1st floor. Findings include; The (10/24/17) daily schedule includes one Nurse assigned to the 1st floor on AM, PM and Night shift. On 10/24/17 at 12:34pm, E13 (Registered Nurse) affirmed that one (1) Nurse is assigned to 55 (1st floor) residents on today's date. On 10/30/17 at 9:48am, surveyor noted E14 (Licensed Practical Nurse) sitting idly at the Nurse's station. E14 stated that he is assigned to 29 (1st floor) residents on today's date. …
Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction