Deficiency Index

F684 · Quality of care

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations in 20254,655

Every F684 citation surveyors wrote nationally that year.

Facilities cited3,749

Distinct nursing homes with at least one F684 finding.

The harm level

How severely F684 is cited

12.7% of citations found actual harm or worse (level G and above).

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ6373.7%K1480.9%L40.0%
Actual harmG1,3737.9%H380.2%I—
No harm, potential for more than minimalD12,82674.2%E2,23312.9%F80.0%
No harm, potential for minimalA—B150.1%C10.0%
Every recorded F684 citation, by the harm level and scope the surveyor assigned.

In the surveyor’s words

What an F684 citation says

One finding from each severity level, most serious first.

Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.

J · Immediate jeopardy, isolatedAugust 28, 2026

Based on observation, interview, and record review, the facility failed to ensure a resident on dual antiplatelet therapy who had a fall from bed, landed on her face, and sustained a visible head injury was assessed for a change in condition and promptly sent to the hospital for 1 of 3 residents reviewed for accidents (Resident B). The immediate Jeapardy began on [DATE], at approximately 8:00 p.m., when Resident B with previous history of cerebrovascular accident (CVA, commonly called a stroke is a condition where blood flow to a part of the brain is blocked or a blood vessel bursts, causing brain cells to die from a lack of oxygen), subdural hemorrhage in December of 2025, and was taking two antiplatelets (drugs that stop blood cells from sticking together), rolled off her bed during… …

Zionsville Meadows · Indiana

G · Actual harm, isolatedAugust 31, 2026

Based on interview and record review the facility failed to follow physicians orders for weight monitoring and reporting of weight gain for a resident with Congested Heart Failure for 1 of 2 resident (R51) reviewed for respiratory care in sample of 54. This failure resulted in R51 being sent to the hospital for weight gain, wheezing, shortness of breath, with 11 lbs of excess fluid. Findings include:R51's admission record documents an admission date 03/30/23 with diagnoses including: chronic obstructive pulmonary disease (COPD), heart failure, type 2 diabetes mellitus, benign neoplasm of cranial nerves, chronic respiratory failure with hypoxia, venous insufficiency, chronic respiratory failure with hypercapnia, morbid obesity due to excess calories, anxiety disorder, polyosteoarthritis,… …

Shawnee Senior Living · Illinois

E · No harm, potential for more than minimal, patternSeptember 11, 2026

Based on interview and record review, the facility failed to administer long-acting insulin at consistent times according to the manufacturer's instructions and short-acting insulin prior to meals in accordance with professional standards for 1 of 1 resident (R46) reviewed for insulin use. In addition, the facility failed to provide necessary care and services in accordance with physician orders and residents' assessed needs when the facility failed to implement and monitor a physician-ordered fluid restriction for 1 of 1 resident (R13) reviewed for fluid restriction, implement physician-ordered interventions for edema management for 2 of 2 residents (R13, R4) reviewed for edema, and administer medication in accordance with the physician's order for 1 of 1 resident (R107) reviewed for… …

The Villas at the Cedars · Minnesota

B · No harm, potential for minimal, patternJanuary 28, 2026

Based on interview, medical record review, and facility P&P review, the facility failed to provide the services to attain or maintain the highest practicable well-being for one of five sampled residents (Resident 1). * The facility failed to ensure Resident 1 had a physician's order for podiatry appointment on 1/5/26. This failure had the potential for the resident to not receive the necessary care and services to maintain their highest physical well-being and potentially delay the necessary care and treatment.Findings: Review of the facility's P&P titled Transportation revised 1/23/24, showed the facility shall help arrange transportation for residents as needed. …

Bonita Hills Post Acute · California

By state — 2025

Where F684 is cited more, and less, than expected

Each state is measured against its own expected share, not against other states.

Magenta is cited more often than expected, blue less often.

Co-occurrence

Cited alongside F684

Of the 2025 surveys that cited F684, these tags appeared in the same inspection more often than chance would predict.

Cited in the same inspection, not caused by one another.

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