Based on observation, interview, and record review, the facility failed to ensure a resident on dual antiplatelet therapy who had a fall from bed, landed on her face, and sustained a visible head injury was assessed for a change in condition and promptly sent to the hospital for 1 of 3 residents reviewed for accidents (Resident B). The immediate Jeapardy began on [DATE], at approximately 8:00 p.m., when Resident B with previous history of cerebrovascular accident (CVA, commonly called a stroke is a condition where blood flow to a part of the brain is blocked or a blood vessel bursts, causing brain cells to die from a lack of oxygen), subdural hemorrhage in December of 2025, and was taking two antiplatelets (drugs that stop blood cells from sticking together), rolled off her bed during… …
F684 · Quality of care
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Every F684 citation surveyors wrote nationally that year.
Distinct nursing homes with at least one F684 finding.
The harm level
How severely F684 is cited
12.7% of citations found actual harm or worse (level G and above).
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J6373.7% | K1480.9% | L40.0% |
| Actual harm | G1,3737.9% | H380.2% | I— |
| No harm, potential for more than minimal | D12,82674.2% | E2,23312.9% | F80.0% |
| No harm, potential for minimal | A— | B150.1% | C10.0% |
In the surveyor’s words
What an F684 citation says
One finding from each severity level, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on interview and record review the facility failed to follow physicians orders for weight monitoring and reporting of weight gain for a resident with Congested Heart Failure for 1 of 2 resident (R51) reviewed for respiratory care in sample of 54. This failure resulted in R51 being sent to the hospital for weight gain, wheezing, shortness of breath, with 11 lbs of excess fluid. Findings include:R51's admission record documents an admission date 03/30/23 with diagnoses including: chronic obstructive pulmonary disease (COPD), heart failure, type 2 diabetes mellitus, benign neoplasm of cranial nerves, chronic respiratory failure with hypoxia, venous insufficiency, chronic respiratory failure with hypercapnia, morbid obesity due to excess calories, anxiety disorder, polyosteoarthritis,… …
Based on interview and record review, the facility failed to administer long-acting insulin at consistent times according to the manufacturer's instructions and short-acting insulin prior to meals in accordance with professional standards for 1 of 1 resident (R46) reviewed for insulin use. In addition, the facility failed to provide necessary care and services in accordance with physician orders and residents' assessed needs when the facility failed to implement and monitor a physician-ordered fluid restriction for 1 of 1 resident (R13) reviewed for fluid restriction, implement physician-ordered interventions for edema management for 2 of 2 residents (R13, R4) reviewed for edema, and administer medication in accordance with the physician's order for 1 of 1 resident (R107) reviewed for… …
Based on interview, medical record review, and facility P&P review, the facility failed to provide the services to attain or maintain the highest practicable well-being for one of five sampled residents (Resident 1). * The facility failed to ensure Resident 1 had a physician's order for podiatry appointment on 1/5/26. This failure had the potential for the resident to not receive the necessary care and services to maintain their highest physical well-being and potentially delay the necessary care and treatment.Findings: Review of the facility's P&P titled Transportation revised 1/23/24, showed the facility shall help arrange transportation for residents as needed. …
By state — 2025
Where F684 is cited more, and less, than expected
Each state is measured against its own expected share, not against other states.
- Connecticut1.75× · 121 citations
- Indiana1.67× · 256 citations
- Oregon1.66× · 68 citations
- Michigan1.53× · 248 citations
- West Virginia1.52× · 72 citations
- Nebraska1.43× · 63 citations
- Pennsylvania1.42× · 403 citations
- Florida1.40× · 184 citations
- Rhode Island1.37× · 34 citations
- Minnesota1.36× · 151 citations
- Illinois1.31× · 376 citations
- Arkansas1.31× · 31 citations
Co-occurrence
Cited alongside F684
Of the 2025 surveys that cited F684, these tags appeared in the same inspection more often than chance would predict.
- F7731.4% of F684 surveys · 2.6× chance
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
- F7913.0% of F684 surveys · 2.6× chance
Provide or obtain dental services for each resident.
- F7303.6% of F684 surveys · 2.5× chance
Observe each nurse aide's job performance and give regular training.
- F7901.2% of F684 surveys · 2.5× chance
Provide routine and 24-hour emergency dental care for each resident.
- F7111.2% of F684 surveys · 2.4× chance
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Cited in the same inspection, not caused by one another.
Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction