Westwood Hills Health & Rehabilitation Center
Poplar Bluff, Missouri · CCN 265193
13 surveys since 2011, and no finding has been recorded at harm level.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 67
- Surveys
- 13
- Harm or worse
- 0
- Immediate jeopardy
- 0
No finding on record has been cited at harm level or above.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 132
- Ownership
- For profit - Limited Liability company
- Chain
- HELIA HEALTHCARE
- County
- Butler · rural
- Medicare-certified since
- 1983
CMS ratings
- Overall
- 3
- Health inspection
- 4
- Staffing
- 1
- Quality measures
- 4
CMS’s own Five-Star ratings.
Compared with similar facilities
Since 2021, this facility recorded fewer weighted findings than most of its peer group.
Weighted by harm level, against 75 for-profit facilities with 128 or more beds in Missouri.
Last survey on record
Dec 5, 2025
339 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 2.76 | 3.15 |
| Registered-nurse hours per resident day | 0.56 | — |
| Annual nurse turnover | 47.4% | 58.6% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
No fines, payment denials or special-focus designation on the current CMS record.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J— | K— | L— |
| Actual harm | G— | H— | I— |
| No harm, potential for more than minimal | D1473.7% | E— | F210.5% |
| No harm, potential for minimal | A— | B— | C315.8% |
Most frequently cited here
In CMS’s current monthly file.
- F7612×
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- F8122×
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F8802×
Provide and implement an infection prevention and control program.
- F5741×
The resident has the right to receive notices in a format and a language he or she understands.
- F5771×
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
In the surveyor’s words
From the most serious findings on record at Westwood Hills Health & Rehabilitation Center, in the surveyor’s own words.
- No harm, potential for more than minimal, widespreadF812Aug 22, 2024
Based on observation, interview, and record review, the facility failed to store and distribute food under sanitary conditions, increasing the risk of cross-contamination and food-borne illness. This had the potential to affect all residents. The facility census was 73. Review of the facility's policy titled, Cleaning and Sanitation - General, revised January 2012, showed: - The kitchen will be maintained in a clean and sanitary condition; the state and/or federal food code will be maintained on file within the food service department and will be the basis of all sanitation and food safety practices; - Hairnets or hair coverings will be worn at all times; - Utensils and dishes will be handled so that food and customer contact surfaces are not touched; Disposables will be opened from the… […]
- No harm, potential for more than minimal, widespreadF812Mar 10, 2023
Based on observation, interview, and record review, the facility failed to store and distribute food under sanitary conditions, increasing the risk of cross-contamination and food-borne illness. These deficient practices had the potential to affect all residents. The facility census was 56. Record review of the facility's Cleaning and Sanitizing policy, not dated, showed: - Cleaning a surface, equipment or utensils involves the use of hot water and detergent. It removes soil, grease, food, and odors. It is a very important procedure for food handling; - All surfaces must be cleaned on a routine basis as well as whenever necessary even if not scheduled. […]
- No harm, potential for more than minimal, widespreadF812Apr 22, 2021
Based on observation, interview, and record review, the facility failed to store, prepare, distribute, and serve food under sanitary conditions. This deficient practice had the potential to affect all residents. The facility's census was 54 . Observation of the kitchen on 4/22/21 at 10:50 A.M. showed: - A grill with three knobs with gaps between the knobs, food debris on knobs and in the gaps; - Food crumbs and debris in an open area below the grill; - A dark brown, sticky substance between the deep fryer and griddle; - Dark yellow, sticky substance around the perimeter of fryer baskets and deep fryer; - An air exchange vent/fan at the back door, leading into the kitchen preparation area with build up of dust and debris; - An air exchange vent on the ceiling above the meal preparation… […]
- No harm, potential for more than minimal, isolatedF657Dec 5, 2025
Based on observation, interview, and record review, the facility failed to update and revise care plans with specific interventions tailored to meet individual needs for two residents (Residents #67 and #87) out of 18 sampled residents. The facility census was 74.Review of the facility's policy titled, Care Plan Review, undated, showed:- To ensure each resident will have an updated person-centered comprehensive care plan developed and implemented to meet and address the resident's medical, physical, mental and psychological needs;- Care plans are reviewed quarterly and as resident's condition changes;- Individualized to provide person-centered care;- Areas of review to provide but not limited to: activities of daily living (ADLs), nutrition, skin, behaviors, and individualized preferences. […]
- No harm, potential for more than minimal, isolatedF697Dec 5, 2025
Based on observation, interview and record review, the facility failed to ensure one resident (Resident #48) out of 18 sampled residents received treatment and care in accordance with professional standards of practice, the comprehensive care plan, and the resident's choices related to pain management. The facility's census was 74.Review of the facility's policy titled, Pain Prevention and Treatment, dated October 2017, showed:- Every resident will be assessed for pain using the Pain Screen including an appropriate pain rating scale upon admission and at least quarterly;- Residents who are not able to communicate verbally or have cognitive deficit that precludes them from answering yes/no questions will be screened using the pain observation screen;- Interventions for pain consist of… […]
Read 20 findings in full →The most serious and the most recent: 20 of 67 on record.
Every survey on record
FindingsAt actual harm or above
- Dec 5, 2025Standard4 findings
- Aug 22, 2024Standard10 findings
- Mar 10, 2023Standard5 findings
- Apr 22, 2021Standard1 finding
- Apr 11, 2019Standard11 findings
- Mar 30, 2018Standard6 findings
- Apr 20, 2017Standard and complaint6 findings
- Mar 24, 2016Standard3 findings
Show the 5 earlier surveys
- Feb 5, 2015Standard7 findings
- Apr 18, 2014Standard5 findings
- Mar 21, 2013—2 findings
- Jun 7, 2012—3 findings
- May 20, 2011—4 findings
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
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