West Newton Healthcare
West Newton, Massachusetts · CCN 225324
21 surveys since 2012, 9 of them producing a finding at harm level or worse.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 186
- Surveys
- 21
- Harm or worse
- 9
- Immediate jeopardy
- 0
Findings where a surveyor recorded actual harm to a resident.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 123
- Ownership
- For profit - Limited Liability company
- Chain
- NEXT STEP HEALTHCARE
- County
- Middlesex
- Medicare-certified since
- 1989
CMS ratings
- Overall
- 1
- Health inspection
- 1
- Staffing
- 2
- Quality measures
- 4
CMS’s own Five-Star ratings.
Compared with similar facilities
Since 2021, this facility recorded more weighted findings than most of its peer group.
Weighted by harm level, against 80 for-profit facilities of 100–127 beds in Massachusetts.
Last survey on record
Jun 4, 2026
158 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 3.49 | 3.64 |
| Registered-nurse hours per resident day | 0.66 | — |
| Annual nurse turnover | 53.5% | 40.7% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
- Fines
- $184,166 across 1 penalty
Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J— | K— | L— |
| Actual harm | G11.2% | H— | I— |
| No harm, potential for more than minimal | D5362.4% | E2630.6% | F11.2% |
| No harm, potential for minimal | A— | B44.7% | C— |
Most frequently cited here
In CMS’s current monthly file.
- F5503×
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- F6563×
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F6863×
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- F6923×
Provide enough food/fluids to maintain a resident's health.
- F6953×
Provide safe and appropriate respiratory care for a resident when needed.
In the surveyor’s words
From the most serious findings on record at West Newton Healthcare, in the surveyor’s own words.
- Actual harm, isolatedF686Feb 2, 2024
Based on observations, record reviews and interviews, the facility failed to ensure physician's orders were followed for prevention of pressure ulcer development for one Resident (#91) out of a total sample of 40 residents. Specifically, the facility failed to implement heel booties as ordered resulting in a reddened area on the Resident's left heel and a deep tissue pressure injury on the right heel and failed to implement the correct setting for an air mattress. Findings include: Review of facility policy titled 'Pressure Ulcer/Injury Risk Assessment', last revised April 2018, indicated the following but not limited to: *Risk factors that increase a resident's susceptibility to develop, or to not heal, a pressure ulcer or pressure injuries include: a. […]
- Actual harm, isolatedF580Dec 19, 2022
Based on record reviews, policy review and interviews, the facility failed to alert the physician in a timely manner of a change in condition for 1 Resident (#58), out of a total of 29 sampled residents. Subsequently, Resident #58 was hospitalized with heart failure and pulmonary emboli (blood clots in the lung). Findings include: Review of the facility policy titled, Change in a Resident's Condition or Status, last revised 4/4/2019, indicated the following: *The Facility professional staff will communicate with physician, participants, and family regarding changes in condition. […]
- Actual harm, isolatedF684Dec 19, 2022
Based on record reviews, policy review and interviews, the facility 1) failed to ensure treatment and services were provided in accordance with the plan of care after an acute change in condition for1 Resident (#58), resulting in a hospitalization , 2) failed to develop a comprehensive coordinated person-centered care plan with individualized interventions for hospice care services for 3 residents (#27 and #98) out of a total of 29 sampled residents. Findings include: 1. For Resident #58, the facility failed to ensure treatment and services were provided after an acute change in condition. […]
- Actual harm, isolatedF686Dec 19, 2022
Based on interview, record review and policy review, the facility failed to provide the necessary treatment and services to prevent development of pressure ulcers for 2 Residents (#40 and #84) out of a sample of 5 residents with pressure injuries, out of a total sample of 29 residents. Findings include: Review of facility policy titled 'Prevention of Pressure Ulcers/ Injuries', revised 11/2017 indicated the following: *Policy: The purpose of this procedure is to provide information regarding identification of pressure ulcer/injury risk factors and interventions for specific risk factors. *Guidelines: Review the resident's care plan and identify the risk factors as well as the interventions designed to reduce or eliminate those considered modifiable. […]
- No harm, potential for more than minimal, widespreadF679Feb 2, 2024
Based on observation and interview, the facility failed to provide an ongoing program of individual and group activities designed to meet the interests of and support the physical, mental and psychosocial well-being for Residents on three of three nursing units. Findings include: The facility failed to provide the surveyors of a policy for the provision of activities. During initial interviews multiple residents said that there were no activities available to residents. One resident reported that there have not been activities, except on some Sundays. Review of the posted Activity Calendar for January 2024 indicated the following activities scheduled for 1/30/24: 10:00 A.M., Chair Zumba 11:00 A.M. Reminiscing 12:00 P.M. Dining Social (lunch) 2:00 P.M. Room Visits 3:00 P.M. […]
Read 29 findings in full →The most serious and the most recent: 29 of 186 on record.
Every survey on record
FindingsAt actual harm or above
- Jun 4, 2026Complaint3 findings
- Apr 23, 2026Complaint1 finding
- Dec 18, 2025Standard13 findings
- Jan 10, 2025Standard24 findings
- Feb 2, 2024Standard44 findings · 1 harm
- Sep 20, 2023Complaint1 finding
- Dec 19, 2022Standard25 findings · 3 harm
- Oct 5, 2022Complaint2 findings
Show the 13 earlier surveys
- Jul 30, 2021Standard19 findings
- Nov 6, 2019Standard8 findings
- Jun 24, 2019Complaint1 finding · 1 harm
- Jun 7, 2019Complaint3 findings · 3 harm
- Jan 23, 2019Standard13 findings
- Oct 4, 2017Standard12 findings
- Nov 6, 2015Complaint1 finding
- Aug 17, 2015Standard3 findings
- Oct 7, 2014Complaint1 finding
- Jul 21, 2014Standard6 findings · 1 harm
- Nov 21, 2013—1 finding
- May 9, 2013—2 findings
- Feb 8, 2012—3 findings
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
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