Northwood Rehabilitation & Health Care Center
Lowell, Massachusetts · CCN 225298
24 surveys since 2011, 21 of them producing a finding at harm level or worse.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 157
- Surveys
- 24
- Harm or worse
- 21
- Immediate jeopardy
- 5
Findings at the most serious level CMS records.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 123
- Ownership
- For profit - Partnership
- Chain
- ATHENA HEALTHCARE SYSTEMS
- County
- Middlesex
- Medicare-certified since
- 1987
CMS ratings
- Overall
- 1
- Health inspection
- 1
- Staffing
- 2
- Quality measures
- 2
CMS’s own Five-Star ratings.
Compared with similar facilities
Since 2021, this facility recorded more weighted findings than most of its peer group.
Weighted by harm level, against 80 for-profit facilities of 100–127 beds in Massachusetts.
Last survey on record
Aug 15, 2025
451 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 2.83 | 3.64 |
| Registered-nurse hours per resident day | 0.38 | — |
| Annual nurse turnover | 23.8% | 40.7% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
- Fines
- $85,178 across 1 penalty
Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J— | K— | L— |
| Actual harm | G35.5% | H— | I— |
| No harm, potential for more than minimal | D4480.0% | E712.7% | F— |
| No harm, potential for minimal | A— | B11.8% | C— |
Most frequently cited here
In CMS’s current monthly file.
- F8424×
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- F6563×
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- F6773×
Provide care and assistance to perform activities of daily living for any resident who is unable.
- F5802×
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
- F6792×
Provide activities to meet all resident's needs.
In the surveyor’s words
From the most serious findings on record at Northwood Rehabilitation & Health Care Center, in the surveyor’s own words.
- Actual harm, patternF692Sep 26, 2022
Based on observation, record review and interview, the facility failed to identify and address significant weight loss and failed to implement interventions to prevent weight loss for 6 residents (#7, #28, #105, #60, #102 and #46) out of a total of 32 sampled Residents. Findings include: Suggested parameters for evaluating significance of unplanned and undesired weight loss are: Interval Significant loss Severe Loss 1 month 5% Greater than 5% 3 months 7.5% Greater than 7.5% 6 months 10% Greater than 10% Review of the facility's Weights policy, dated 2015 indicated: *All weight loss/gain of 3 lbs or more on a resident weighing 100 lbs or less and weight loss/gain of 5 pounds or more on a resident weighing 100 lbs or more requires a reweigh for verification. […]
- Actual harm, isolatedF686Aug 29, 2024
Based on observations, record review and interviews the facility failed to ensure two Residents (#108 and #100) with pressure ulcers receive care consistent with professional standards of practice to promote healing, prevent infection and prevent new ulcers from developing. Specifically, 1. For Resident #108 the facility failed to: 1a. Implement recommendations from the consultant wound physician and, 1b. Ensure air mattress settings were set according to the plan of care. 2. […]
- Actual harm, isolatedF740Aug 29, 2024
Based on observations, record review and interviews, the facility failed to provide behavioral health services by a) ensuring recommendations from the Psychiatric Nurse Practitioner were implemented and b) psychotropic medications were provided as ordered for one Resident (#80) out of a total sample of 30 residents. Findings include: Review of the facility policy titled, Psychotropic Medication Management, dated April 2015, indicated the following: -Administer medications as directed by the physician and manufacturer. -Monitor target behaviors daily for antipsychotics, antidepressants and anxiolytics using behavior monitoring tool. […]
- Actual harm, isolatedF689Aug 10, 2023
Based on observation, record review , policy review and interview the facility failed to ensure two Residents (#71 and #73) were provided effective interventions and supervision to prevent falls, out of a total sample of 36 residents. Specifically, the facility failed to 1) ensure for Resident #71 that effective interventions were in place to prevent further falls after sustaining multiple falls which then resulted in Resident #71 sustaining a hip fracture, and 2) ensure for Resident #73 was provided effective supervision and interventions to prevent a fall. […]
- Actual harm, isolatedF600Sep 26, 2022
Based on record review and interview, the facility failed to 1. protect residents from ongoing verbal abuse after 1 Resident (#76) alleged abuse to staff and 2.) failed to protect 1 Resident (#88) who does not have the ability to consent to physical touch with another resident out of a total of 32 sampled Residents. Findings include: Review of the facility policy titled Abuse prohibition policy revised September 2020 indicated the following: *Every [NAME] facility has the responsibility to ensure that each resident has the right to be free from abuse, mistreatment, neglect, exploitation, and misappropriation. *The procedure includes screening of personnel for a history of abuse. *Identifying events, occurrences, patterns, and trends of potential abuse for residents. […]
Read 41 findings in full →The most serious and the most recent: 41 of 157 on record.
Every survey on record
FindingsAt actual harm or above
- Aug 15, 2025Standard22 findings
- Aug 29, 2024Standard18 findings · 2 harm
- Jun 5, 2024Complaint1 finding
- Aug 10, 2023Standard14 findings · 1 harm
- Dec 22, 2022Complaint2 findings
- Sep 26, 2022Standard21 findings · 4 harm
- Jan 26, 2022Complaint3 findings · 1 harm
- Mar 19, 2021Standard16 findings · 1 harm
Show the 16 earlier surveys
- Mar 9, 2021Complaint1 finding · 1 harm
- Jan 26, 2021Infection control3 findings
- Nov 5, 2020Infection control3 findings
- Jan 17, 2020Standard6 findings
- Apr 17, 2019Complaint3 findings · 2 harm
- Feb 7, 2019Standard7 findings
- Oct 18, 2018Complaint5 findings · 5 harm
- Dec 7, 2017Standard8 findings · 2 harm
- Jun 26, 2017Complaint2 findings
- Oct 13, 2016Standard2 findings
- Jul 14, 2016Complaint1 finding
- May 6, 2014Standard and complaint6 findings
- Jul 22, 2013—1 finding
- Mar 7, 2013—6 findings · 2 harm
- Jan 23, 2012—2 findings
- Feb 14, 2011—4 findings
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
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