Deficiency Index

Oxford Rehabilitation & Health Care Center

Haverhill, Massachusetts · CCN 225218

31 surveys since 2012, 28 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
214
Surveys
31
Harm or worse
28
Immediate jeopardy
10
The record, 2012–2026
’12’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy10

Findings at the most serious level CMS records.

Beyond CMS’s monthly file28/31

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
120
Ownership
For profit - Limited Liability company
Chain
ATHENA HEALTHCARE SYSTEMS
County
Essex
Medicare-certified since
1974

CMS ratings

Overall
1
Health inspection
1
Staffing
2
Quality measures
2

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 80 for-profit facilities of 100–127 beds in Massachusetts.

Last survey on record

Feb 12, 2026

270 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.133.64
Registered-nurse hours per resident day0.64—
Annual nurse turnover36.0%40.7%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$265,351 across 2 penalties
Payment denials
2

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H12.4%I—
No harm, potential for more than minimalD2970.7%E49.8%F614.6%
No harm, potential for minimalA—B12.4%C—
CMS’s current file: 41 of the 214 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F5843×

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

  • F8803×

    Provide and implement an infection prevention and control program.

  • F6092×

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

  • F6562×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F6952×

    Provide safe and appropriate respiratory care for a resident when needed.

In the surveyor’s words

From the most serious findings on record at Oxford Rehabilitation & Health Care Center, in the surveyor’s own words.

  • Actual harm, patternF600Feb 27, 2025

    Based on observation, record review and interview, the facility failed to protect one Resident (#92), from neglect, out of a total sample of 25 residents. Specifically, the facility neglected to schedule a follow-up appointment for over ten months when a physician's order was written for a Gastrointestinal Doctor consult to determine a possible colostomy (a surgical procedure that creates an opening (stoma) in the abdominal wall to divert stool from the colon directly into a bag or pouch) reversal procedure resulting in emotional distress. […]

  • Actual harm, isolatedF695May 11, 2023

    Based on observations, record review and interview, the facility failed to ensure Residents received oxygen according to professional standards of practice and in accordance with physician's orders for 1 Resident (#23) out of a total sample of 33 residents. Findings include: Resident #23 was admitted to the facility in June 2022 with diagnoses that include chronic obstructive pulmonary disease, acute and chronic respiratory failure, morbid obesity and heart failure. Review of Resident #23's most recent Minimum Data Set (MDS) dated [DATE] indicated that the Resident had a Brief Interview for Mental Status score of 15 out of a possible 15 indicated that he/she is cognitively intact. […]

  • Actual harm, isolatedF692Jun 24, 2022

    Based on observation, record reviews, and interviews, the facility failed to maintain acceptable parameters of nutritional status by not providing adequate evaluation and interventions to maintain body weight and prevent significant weight loss or gain for 4 Residents (#46, #69, #158, and #306), out of a total sample of 25 residents. Findings include: Review of the facility's policy titled Weight Monitoring, dated August 2015, indicated that if a significant weight loss/gain is identified (>5% in 30 days or >10% in 6 months) the IDT (interdisciplinary team), dietician, physician, and family are notified. Further review indicated that all residents with a significant weight loss are reviewed weekly by the IDT for appropriateness of the interventions implemented. […]

  • Actual harm, isolatedF600Sep 1, 2021

    Based on records reviewed, interviews, and review of Facility surveillance camera video footage, for one of three sampled residents (Resident #1) the Facility failed to ensure he/she was free from abuse by staff. On 07/21/21, Resident #1, who was known by staff to have exhibited inappropriate behaviors, came up behind Certified Nurse Aide (CNA) #1 and touched her buttocks. CNA #1 immediately swung her arm around slapping Resident #1 on his/her right upper arm. CNA #1 also swore at and in a threatening manner, told Resident #1 to not do that again. Findings include: The Facility's Policy titled, Abuse Prohibition Policy, dated December 2016, indicated the Facility had the responsibility to ensure that each resident had the right to be free from abuse. […]

  • No harm, potential for more than minimal, widespreadF812Feb 12, 2026

    Based on observation, record review, and interview the facility failed to appropriately monitor the effective use of a low temperature dish machine. Specifically, the facility failed to document the parts per million (PPM) of the sanitizing solution, to ensure effective sanitization. Findings include: Review of the current manufacturer's guidelines, for the facility's contracted dish machine maintenance company, indicated that chemical sanitization PPM should be checked with daily test strips. During an observation on 2/11/26 at 11:56 A.M., the dish machine in the kitchen ran a wash cycle at 126 degrees Fahrenheit and a rinse cycle at 176 degrees Fahrenheit. The staff member in the dish machine area said that the dish machine used chemicals to clean the dishes in the machine. […]

Read 47 findings in full →The most serious and the most recent: 47 of 214 on record.

Every survey on record

FindingsAt actual harm or above

  • Feb 12, 2026Standard13 findings
  • Feb 27, 2025Standard18 findings · 1 harm
  • Mar 29, 2024Standard15 findings
  • May 11, 2023Standard12 findings · 1 harm
  • Jan 12, 2023Complaint2 findings
  • Jun 24, 2022Standard19 findings · 1 harm
  • Jan 18, 2022Infection control1 finding
  • Sep 1, 2021Complaint1 finding · 1 harm
Show the 23 earlier surveys
  • Aug 27, 2021Standard8 findings
  • Feb 25, 2021Standard8 findings
  • Feb 4, 2021Infection control1 finding
  • Sep 9, 2020Complaint1 finding · 1 harm
  • Jul 20, 2020Infection control1 finding
  • Jan 30, 2020Standard14 findings · 1 harm
  • Oct 24, 2019Complaint5 findings · 2 harm
  • Oct 3, 2019Complaint1 finding
  • Sep 10, 2019Complaint1 finding
  • Aug 22, 2019Complaint3 findings
  • Apr 30, 2019Complaint1 finding · 1 harm
  • Mar 15, 2019Standard9 findings · 1 harm
  • Oct 31, 2018Complaint9 findings · 9 harm
  • Jun 20, 2018Complaint4 findings
  • Feb 9, 2018Standard28 findings · 1 harm
  • Sep 19, 2017Complaint1 finding
  • May 1, 2017Complaint10 findings · 5 harm
  • Nov 18, 2016Standard8 findings
  • Aug 31, 2016Complaint4 findings · 2 harm
  • Nov 24, 2015Standard2 findings
  • Sep 11, 2014Standard5 findings
  • Aug 29, 2013—6 findings
  • Sep 6, 2012—3 findings · 1 harm

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction