Valley View Manor Nursing Home

In the surveyor’s words

From the most serious findings on record at Valley View Manor Nursing Home, in the surveyor’s own words.

• Actual harm, isolatedF684May 26, 2021

  Based on record review and interview during the abbreviated survey (NY 687) conducted on [DATE], the facility did not ensure residents received treatment and care in accordance with professional standards of practice for 1 of 10 residents reviewed (Resident #3). Specifically, Resident #3 had a decline in condition and when their condition worsened, there was no documented evidence of timely reassessment, physician notification and transfer to the hospital. This resulted in actual harm to Resident #3 who expired shortly after arrival to the hospital. […]

• No harm, potential for more than minimal, widespreadF812Nov 5, 2024

  Based on observation, record review, and interviews during the abbreviated survey (NY00357986), the facility did not ensure food related equipment functioned in accordance with professional standards for food service safety in the main kitchen. Specifically, the water temperatures of the wash and rinse sinks in the three bay sink system (a 3-step process used to manually wash, rinse, and sanitize dishware) were not hot and less than 110 degrees Fahrenheit. Findings include: The facility policy, Sanitization, revised 5/2024, documented the food service area shall be maintained in a clean and sanitary manner. […]

• No harm, potential for more than minimal, patternF584Apr 6, 2026

  Based on observations, record review, and interviews, the facility failed to ensure a clean, comfortable, and homelike environment for two (2) of two (2) resident units (North and South units) and the main front entrance. Specifically, the North and South units had strong urine odors, and unclean walls and floors; and the main front entrance had trash that littered the walkway areas.Findings include: The undated facility policy In-service - Daily Cleaning, documented the objective of a daily cleaning was to ensure cleanliness and safety. […]

• No harm, potential for more than minimal, patternF840Apr 6, 2026

  Based on record review and interviews the facility failed to ensure specific services outside the facility when the facility did not employ a qualified professional to furnish the specific service for one (1) of one (1) resident (Resident #22) reviewed. Specifically, Resident #22 was referred to neurology (nervous system specialist), rheumatology (autoimmune diseases, musculoskeletal disorders, and arthritis specialist), pulmonology (lung specialist), and ophthalmology (eye specialist) and the facility did not follow up on these referrals in a timely manner.Findings include: The facility policy Outside Appointments and Consultations, revised 01/2026, documented the facility would ensure all residents received timely, appropriate, and coordinated care when attending outside appointments or… […]

• No harm, potential for more than minimal, patternF730May 3, 2024

  Based on record review and interview during the recertification survey conducted 4/29/2024-5/3/2024 the facility did not ensure certified nurse aide performance reviews were completed once every 12 months for 2 of 3 certified nurse aides (certified nurse aides #9 and #10) reviewed. Specifically, certified nurse aides #9 and #10 did not have performance reviews documented at least once every 12 months. Findings included: The facility In-Service Training Program, Nurse Aide, revised October 2017, documented the facility would complete a performance review of certified nurse aides at least once every 12 months. […]