Sunnyside Care Center

In the surveyor’s words

From the most serious findings on record at Sunnyside Care Center, in the surveyor’s own words.

• Actual harm, isolatedF686Jun 14, 2023

  Based on record review and interview during the abbreviated survey (NY00303060), the facility failed to ensure a resident with pressure ulcers received the necessary treatment and services, consistent with professional standards of practice, to promote wound healing, prevent infection, and prevent new ulcers from developing for 1 of 3 residents (Resident #1) reviewed. Specifically, Resident #1 was assessed on readmission from the hospital to the facility to have excoriated (reddened, superficial abrasion) areas to the buttocks and coccyx (end of spine) and a treatment was not ordered or administered for 18 days. Subsequently, Resident #1's pressure ulcer to the coccyx worsened to a Stage 4 (full thickness tissue loss with exposed bone, tendon, or muscle) that became infected. […]

• No harm, potential for more than minimal, widespreadF812Sep 8, 2023

  Based on observation, interview, and record review during the abbreviated survey (NY00323086), the facility did not ensure food was stored and prepared in accordance with professional standards for food service safety in the main kitchen. Specifically, the walk-in cooler was not maintained and holding food at an acceptable temperature and the mechanical dishwasher was not reaching required temperatures. Findings include: The facility's Refrigerators and Freezers policy revised 12/2022, documented the acceptable temperature range was 35 - 40 degrees Fahrenheit (F) for refrigerators. Supervisors would inspect refrigerators and freezers monthly for gasket condition, fan condition, presence of rust, excess condensation, and any other damage or maintenance needs. […]

• No harm, potential for more than minimal, patternF761Sep 12, 2025

  Based on observations and interviews during the recertification survey conducted 9/8/2025-9/12/2025, the facility did not ensure drugs and biologicals were labeled and stored in accordance with currently accepted professional principles and include the appropriate accessory and cautionary instructions, and the expiration date when applicable for two (2) of four (4) medication carts (East Hall North cart and [NAME] Hall North cart) and one (1) of two (2) medication rooms (East Hall) reviewed. Specifically, the East Hall North and [NAME] Hall North medication carts contained resident medications without pharmacy labels; opened undated medications; and expired medications; and the [NAME] Hall North medication cart was unlocked and contained three cups of medication in the top drawer. […]

• No harm, potential for more than minimal, patternF803Sep 12, 2025

  Based on observations, record review, and interviews during the recertification and abbreviated (576137/ NY00340739 and 576142/ NY00346243) surveys conducted 9/8/2025 - 9/12/2025, the facility did not ensure resident menus were followed for two (2) of seven (7) meals observed. Specifically, the facility ran out of preplanned menu items and substituted with items that were not nutritionally equivalent; and did not inform Registered Dietitian #5 there was no orange juice, and an orange-flavored citrus punch was substituted. The Foodservice Director did not submit food orders timely to ensure food items were available for the preplanned lunch meal for 9/9/2025. […]

• No harm, potential for more than minimal, patternF804Sep 12, 2025

  Based on observations, record review, and interviews during the recertification and abbreviated (NY00346243/ iQIES 576143) surveys conducted 9/8/2025-9/12/2025, the facility did not ensure food was served at palatable and appetizing temperatures in accordance with professional standards for food service for 2 of 2 meals (9/9/2025 and 9/10/2025 lunch meals) reviewed. Specifically, the lunch meal test trays on 9/9/2025 and 9/10/2025 were not flavorful or served at palatable and appetizing temperatures. Additionally, seven (7) anonymous residents at the Resident Council Meeting stated the food was often cold and not flavorful Findings Include:The facility policy Food and Nutrition Services, revised 1/2025, documented each resident received meals that were nourishing and palatable. […]