Deficiency Index

Utica Rehabilitation & Nursing Center

Utica, New York · CCN 335471

27 surveys since 2010, 19 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
158
Surveys
27
Harm or worse
19
Immediate jeopardy
11
The record, 2010–2026
’10’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy11

Findings at the most serious level CMS records.

Beyond CMS’s monthly file21/27

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
120
Ownership
For profit - Corporation
Chain
PERSONAL HEALTHCARE MANAGEMENT
County
Oneida
Medicare-certified since
1976

CMS ratings

Overall
1
Health inspection
1
Staffing
3
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 79 for-profit facilities of 100–127 beds in New York.

Last survey on record

Feb 23, 2026

259 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.323.37
Registered-nurse hours per resident day0.48—
Annual nurse turnover61.5%47.0%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$197,425 across 2 penalties

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ25.3%K37.9%L—
Actual harmG—H—I—
No harm, potential for more than minimalD1744.7%E1128.9%F513.2%
No harm, potential for minimalA—B—C—
CMS’s current file: 38 of the 158 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F7613×

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

  • F8803×

    Provide and implement an infection prevention and control program.

  • F5782×

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

  • F5842×

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

  • F6002×

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

In the surveyor’s words

From the most serious findings on record at Utica Rehabilitation & Nursing Center, in the surveyor’s own words.

  • Immediate jeopardy, patternF600Jan 14, 2025

    Based on record review, observation, and interviews during an abbreviated survey (NY00367007), the facility failed to ensure residents were free from abuse for 1 of 6 residents (Resident #1) reviewed. Specifically, Dietary Aide #4 witnessed Certified Nurse Aide #8 abuse Resident #1 and did not report the incident for three days. Additional staff were identified as having knowledge of the incident and failed to report to facility Administration timely. The facility's failure to protect residents from abuse resulted in harm that is Immediate Jeopardy and Substandard Quality of Care for Resident #1 and placed all 104 residents in the facility at risk for the likelihood of serious harm, serious impairment, serious injury, or death. […]

  • Immediate jeopardy, patternF609Jan 14, 2025

    Based on record review and interviews during an abbreviated survey (NY00367007), the facility failed to ensure an incident of staff abuse toward a resident was reported to the State Agency and to law enforcement for 1 of 3 residents (Resident #1). Specifically, Dietary Aide #4 witnessed Certified Nurse Aide #8 abuse Resident #1 and did not report the incident to Administration for three days. Multiple staff were identified who were made aware of the abuse allegations and did not report to Administration. Upon receipt of the reported incident, the facility did not report the allegation of abuse to the State Agency or law enforcement as required. Additionally, Certified Nurse Aide #8 continued to have access to residents following the witnessed abuse. […]

  • Immediate jeopardy, patternF600Oct 7, 2024

    Based on record review and interviews during the abbreviated survey (NY00330966), the facility failed to ensure that residents were free from sexual abuse and failed to protect residents from further abuse for 1 of 7 residents (Residents #4) reviewed. Specifically, Resident #5 had intact cognitive function, a history of sexually inappropriate behaviors, and continued to exhibit sexually inappropriate behaviors, including making verbal sexual requests to residents. There were no documented interventions to address the resident's ongoing behaviors or to protect other residents from abuse. Resident #4, a cognitively impaired resident, was found in Resident #5's room engaging in a sexual act. […]

  • Immediate jeopardy, isolatedF689Feb 11, 2025

    Based on observations, record review, and interviews during the recertification survey conducted 2/3/2025- 2/11/2025, the facility failed to ensure the resident environment was free of accident hazards for three (3) of eight (8) residents (Residents #72, #75, and #98) reviewed. Specifically, Residents #72, #75, and #98 were served and Residents #72 and #98 consumed a cleaning solution stored in the kitchenette refrigerator in an unlabeled pitcher. This resulted in physical and psychosocial harm to Resident #72 that was Immediate Jeopardy and Substandard Quality of Care with the likelihood of serious harm, serious impairment, serious injury, or death to Residents #72, #75, and #98 and the additional 107 residents in the facility. […]

  • Immediate jeopardy, isolatedF684Oct 7, 2024

    Based on record review and interview during the abbreviated survey (NY00340854, NY00335730, NY00340963, NY00330996, and NY00344094), the facility failed to ensure residents received treatment and care in accordance with professional standards of practice, the comprehensive person-centered care plan, and the residents' choices for 6 of 12 residents reviewed (Residents #1, #2, #3, #4, #5, and #6). -Resident #3, had episodes of vaginal/rectal bleeding, was not assessed by a qualified professional, and the medical provider was not notified timely of the bleeding (8 hours and 15 minutes following onset of bleeding). The provider ordered STAT (immediate) labs, the blood specimen could not be obtained from the resident, and the provider was not notified timely. […]

Read 34 findings in full →The most serious and the most recent: 34 of 158 on record.

Every survey on record

FindingsAt actual harm or above

  • Feb 23, 2026Standard3 findings
  • Feb 11, 2025Standard13 findings · 1 harm
  • Jan 14, 2025Complaint2 findings · 2 harm
  • Oct 7, 2024Complaint6 findings · 2 harm
  • Oct 23, 2023Complaint1 finding
  • Mar 8, 2023Standard13 findings
  • Sep 23, 2021Infection control1 finding
  • Sep 25, 2020Complaint1 finding
Show the 19 earlier surveys
  • Sep 17, 2020Standard6 findings
  • Oct 24, 2019Standard7 findings
  • May 9, 2019Standard6 findings
  • Jan 8, 2019Standard3 findings
  • Dec 21, 2018Complaint4 findings · 1 harm
  • Sep 18, 2018Complaint3 findings · 1 harm
  • Jul 18, 2018Complaint2 findings · 1 harm
  • Mar 15, 2018Complaint4 findings
  • Dec 12, 2017Complaint1 finding
  • Jun 30, 2017Standard10 findings · 2 harm
  • Dec 21, 2016Complaint5 findings
  • Mar 25, 2016Standard18 findings · 1 harm
  • Feb 26, 2016Complaint1 finding
  • Feb 27, 2015Standard9 findings
  • Mar 18, 2014Standard1 finding
  • Jan 9, 2014Standard8 findings · 3 harm
  • Jan 30, 2013—7 findings
  • Jan 20, 2012—19 findings · 5 harm
  • Oct 29, 2010—4 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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