Deficiency Index

Trinity Oaks

Salisbury, North Carolina · CCN 345153

11 surveys since 2013, 1 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
51
Surveys
11
Harm or worse
1
Immediate jeopardy
0
The record, 2013–2025
’13’15’20’25
No harm recordedHarm or worseNot surveyed
Harm or worse1

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file9/11

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
115
Ownership
Non profit - Corporation
Chain
LUTHERAN SERVICES CAROLINAS
County
Rowan
Medicare-certified since
1976

CMS ratings

Overall
5
Health inspection
4
Staffing
5
Quality measures
3

CMS’s own Five-Star ratings.

Compared with similar facilities

Not shown for this facility: too few citations in window (n=18, floor 20).

Last survey on record

Feb 24, 2025

623 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day4.304.62
Registered-nurse hours per resident day0.83—
Annual nurse turnover30.1%41.3%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD1173.3%E320.0%F16.7%
No harm, potential for minimalA—B—C—
CMS’s current file: 15 of the 51 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F7612×

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

  • F5501×

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  • F5841×

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

  • F6001×

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

  • F6071×

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

In the surveyor’s words

From the most serious findings on record at Trinity Oaks, in the surveyor’s own words.

  • No harm, potential for more than minimal, widespreadF851Oct 26, 2023

    Based on staff interview and record review the facility failed to submit accurate payroll data on the Payroll Based Journal (PBJ) report to the Centers for Medicare and Medicaid Services (CMS) for the 3rd quarter in fiscal year 2023. The facility did not report accurate weekend staffing and did not accurately report licensed nurse coverage 24 hours a day. Findings included: The CMS submission report, PBJ Final File Validation Report for Fiscal Year Quarter 3,2023 (April 1 - June 30) was reviewed and indicated the facility reported excessively low weekend staffing and failed to have Licensed Nurse Coverage 24 hours per day on Sunday, 04/09/23, Saturday, 05/20/23, Sunday, 05/21/23, Sunday 06/04/23, and Sunday 06/18/23. […]

  • No harm, potential for more than minimal, patternF584Feb 24, 2025

    Based on observations, resident and staff interviews, the facility failed to maintain a clean shower room for 1 of 4 shower rooms reviewed for a safe, clean, comfortable, and homelike environment (The C-Hall shower room). The findings included: An interview with Resident #8 on 2/17/25 at 2:27 PM revealed the shower room on the C-Hall where she resides was dirty and there was black mold visible on the walls. Resident #8 stated she did not like using the shower room because it was dirty, and she did not feel clean after her showers. An observation of the C-Hall shower room on 2/18/25 at 11:20 AM revealed there was a buildup of black grime observed around the shower fixtures, along the edges of the floor, and around areas on the wall where the paint was peeling. […]

  • No harm, potential for more than minimal, patternF812Oct 26, 2023

    Based on observations, staff interviews, and record review the facility failed to 1) remove expired foods/foods with signs of spoilage, 2) record a label on refrigerated and frozen foods that included date of opening and use by date, and 3) store foods in sealed containers. This failure had the potential to affect all residents who received food from the dietary department. The findings included: The Use by Date Storage Chart posted on the walk-in refrigerator, recorded All food items must be properly dated and labeled and must be stored in either containers with lids, foil/film wrappers, sealed food storage bags, or their original container. […]

  • No harm, potential for more than minimal, patternF814Oct 26, 2023

    Based on observations, interviews and record review, the facility failed to remove trash and debris on the ground around a commercial trash compactor and 3 of 3 commercial trash receptacles and maintain the commercial trash receptacle door closed. The findings included: During a continuous observation with the Assistant Dietary Manager (ADM) on 10/26/23 from 09:45 AM until 10:00 AM of three commercial trash receptacles and one commercial trash compactor, the door of one commercial trash receptacle was observed open, the receptacle was odorous, with multiple flies observed and the trash inside the receptacle was exposed. […]

  • No harm, potential for more than minimal, patternF761Mar 30, 2022

    Based on observations, staff interviews and record review, the facility failed to discard expired medications for 3 of 3 medication carts (B hall, A hall, and C hall) and 1 of 3 medication storage rooms (C/D Medication room). Findings included: 1a. An observation on 3/29/22 at 11:58am of the medication cart on the B hall revealed one jar of [MEDICATION(S)] prescribed to Resident # 20 with an expiration date of 2/27/22. Further observation revealed Cetirizine HCL 10 mg (milligram)(antihistamine) prescribed to Resident # 15 with an expiration date of 7/21/21 and [MEDICATION(S)] HCL (antiviral) one-gram tablets with an expiration date of 7/20/21. A continued observation revealed [MEDICATION(S)] HCL (antiemetic) 4mg prescribed to Resident # 70 with an expiration date of 1/23/22. […]

Read 21 findings in full →The most serious and the most recent: 21 of 51 on record.

Every survey on record

FindingsAt actual harm or above

  • Feb 24, 2025Standard and complaint6 findings
  • Oct 26, 2023Standard and complaint10 findings
  • Mar 30, 2022Standard2 findings
  • Aug 1, 2019Standard and complaint5 findings
  • Aug 30, 2018Standard and complaint9 findings
  • Oct 19, 2017Standard1 finding
  • Sep 29, 2016Standard2 findings
  • Oct 14, 2015Standard1 finding
Show the 3 earlier surveys
  • Dec 18, 2014Standard4 findings
  • Nov 15, 2013—1 finding · 1 harm
  • Sep 26, 2013—10 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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