Deficiency Index

Sardis Oaks

Charlotte, North Carolina · CCN 345331

15 surveys since 2011, and no finding has been recorded at harm level.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
58
Surveys
15
Harm or worse
0
Immediate jeopardy
0
The record, 2011–2025
’11’15’20’25
No harm recordedHarm or worseNot surveyed
Harm or worseNone

No finding on record has been cited at harm level or above.

Beyond CMS’s monthly file12/15

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
124
Ownership
Non profit - Other
Chain
ATRIUM HEALTH
County
Mecklenburg
Medicare-certified since
1990

CMS ratings

Overall
3
Health inspection
3
Staffing
2
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat more weighted findings than its peer group.

Weighted by harm level, against 19 not-for-profit facilities of 100–127 beds in North Carolina.

Last survey on record

Dec 18, 2025

326 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.214.62
Registered-nurse hours per resident day0.48—
Annual nurse turnover44.0%41.3%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD1275.0%E212.5%F212.5%
No harm, potential for minimalA—B—C—
CMS’s current file: 16 of the 58 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6772×

    Provide care and assistance to perform activities of daily living for any resident who is unable.

  • F6932×

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

  • F6952×

    Provide safe and appropriate respiratory care for a resident when needed.

  • F8122×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • F5841×

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

In the surveyor’s words

From the most serious findings on record at Sardis Oaks, in the surveyor’s own words.

  • No harm, potential for more than minimal, widespreadF812Apr 14, 2023

    Based on observations, record review and vendor and staff interviews, the facility failed to sanitize dishware for meal service by failing to ensure the wash and final rinse cycles of the low temperature dish machine operated at accurate temperatures for 2 of 2 observations. This practice had the potential to affect food served to all residents. The findings included: Review of service reports from the external vendor for the dish machine revealed the following: 01/13/23 revealed documented wash temperature of 113 degrees Fahrenheit 02/06/23 revealed documented wash temperature of 115 degrees Fahrenheit 04/07/23 revealed documented wash temperature of 116 degrees Fahrenheit These documented temperatures fell under the minimum requirement of 120 degrees Fahrenheit for the low temperature… […]

  • No harm, potential for more than minimal, widespreadF867Apr 14, 2023

    Based on observations, staff interviews and record review, the facility's Quality Assessment and Assurance Committee (QAA) failed to maintain implemented procedures and monitor interventions the committee put into place following the annual recertification survey completed on 7/09/2021 and the complaint survey conducted on 4/22/22. The failure was for two deficiencies that were originally cited in the areas of Dietary Services (F812) and Resident Rights/Exercise of Rights (F550) and were subsequently cited again during the current annual recertification survey on 4/14/2023. The continued failure of the facility during three federal surveys of record showed a pattern of the facility's inability to sustain an effective QAPI program. […]

  • No harm, potential for more than minimal, patternF695Sep 27, 2024

    Based on observations, record review, and staff interviews the facility failed to post cautionary and safety signage outside of resident rooms that indicated the use of oxygen for 4 of 4 residents (Residents #73, #52, #15, and #37) reviewed for respiratory care. The findings included: 1. Resident #73 was admitted to the facility on [DATE] with acute chronic respiratory failure with hypoxia. A review of the quarterly Minimum Data Set (MDS) dated [DATE] indicated Resident #73 was coded for receiving oxygen. A review of Resident #73's physician orders revealed an order dated 6/20/24 for oxygen to be administered continuously via nasal cannula at 5 liters per minute (l/min). […]

  • No harm, potential for more than minimal, patternF812Sep 27, 2024

    Based on observations, record review and interviews with the Corporate Support Dietary Manager, and staff, the facility failed to perform hand hygiene prior to plating food, wear a hair and beard restraint, maintain a working thermometer in the reach-in refrigerator, remove expired foods from frozen storage, and store potentially hazardous foods in sealed containers with a label that recorded the date of storage and the use by date in four of six cold storage units. This failure had the potential to affect food served to 85 of 92 residents. The findings included: 1. A continuous observation of the lunch meal tray line occurred on [DATE] from 12:00 PM until 12:10 PM. […]

  • No harm, potential for more than minimal, patternF812Jul 9, 2021

    Based on observations and interviews, the facility failed to serve potentially hazardous foods (sliced strawberries, sliced melon and cottage cheese) at 41 degrees Fahrenheit (F) or below to 4 of 4 residents (Resident #37, #44, #58 and #122) and failed to label and date foods in the freezer in 1 of 2 nourishment rooms. The findings included: 1. An observation of the lunch meal tray line occurred on 07/09/21 at 11:53 AM and revealed a tray stored outside of refrigeration which contained the following: - A plate of fresh sliced melon - A cup of fresh sliced strawberries - Three individual cups of cottage cheese These items were placed on meal trays for delivery to Resident #37 (sliced melon), Resident #58 (sliced strawberries) and Residents #122 and #44 (cottage cheese). […]

Read 20 findings in full →The most serious and the most recent: 20 of 58 on record.

Every survey on record

FindingsAt actual harm or above

  • Dec 18, 2025Standard4 findings
  • Sep 27, 2024Standard and complaint7 findings
  • Apr 14, 2023Standard and complaint7 findings
  • Apr 22, 2022Complaint1 finding
  • Oct 11, 2021Complaint1 finding
  • Jul 9, 2021Standard1 finding
  • May 31, 2019Standard2 findings
  • Jan 18, 2019Complaint1 finding
Show the 7 earlier surveys
  • Jun 21, 2018Standard4 findings
  • Aug 3, 2017Standard7 findings
  • Aug 18, 2016Complaint1 finding
  • Jun 23, 2016Standard and complaint10 findings
  • Jun 4, 2015Standard and complaint5 findings
  • Nov 8, 2012—4 findings
  • Dec 1, 2011—3 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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