Deficiency Index

Three Rivers Health & Rehab Center

West Point, Virginia · CCN 495303

15 surveys since 2011. The first finding at harm level was recorded in 2021.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
100
Surveys
15
Harm or worse
2
Immediate jeopardy
0
The record, 2011–2024
’11’15’20’24
No harm recordedHarm or worseNot surveyed
Harm or worse2

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file11/15

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
60
Ownership
For profit - Limited Liability company
Chain
Independent
County
King William
Medicare-certified since
1995

CMS ratings

Overall
3
Health inspection
3
Staffing
1
Quality measures
5

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat more weighted findings than its peer group.

Weighted by harm level, against 33 for-profit facilities with fewer than 66 beds in Virginia.

Last survey on record

Mar 1, 2024

983 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.153.46
Registered-nurse hours per resident day0.47—
Annual nurse turnover42.0%55.1%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG25.6%H—I—
No harm, potential for more than minimalD3083.3%E411.1%F—
No harm, potential for minimalA—B—C—
CMS’s current file: 36 of the 100 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F5803×

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

  • F6773×

    Provide care and assistance to perform activities of daily living for any resident who is unable.

  • F7603×

    Ensure that residents are free from significant medication errors.

  • F5502×

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  • F5822×

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

In the surveyor’s words

From the most serious findings on record at Three Rivers Health & Rehab Center, in the surveyor’s own words.

  • Actual harm, isolatedF760Sep 13, 2023

    Based on staff interview, Ombudsman interview, family interview, facility documentation review, clinical record review, and in the course of a complaint investigation, the facility staff failed to ensure one resident (Resident #2) was free from significant medication errors in a survey sample of four (4) residents, resulting in harm. For Resident #2, the facility discontinued all of the resident's cardiac, antihypertensive, and blood thinning medications after 30 days resulting in hospitalization for a stroke. The medications were Diltiazem, Metoprolol, and Apixaban anticoagulation (blood thinner) medication for new onset atrial fibrillation. The findings included: Resident #2 was admitted to the facility on [DATE] from the hospital. […]

  • Actual harm, isolatedF686Jul 29, 2021

    Based on observation, resident interview, staff interview, clinical record review, and facility documentation review the facility staff failed to prevent, identify, and appropriately treat pressure wounds for 1 Resident (Resident #13) in a sample size of 22 Residents. This resulted in harm to Resident # 13. The findings included: 1. For Resident #13, the facility staff failed to identify, assess, notify provider, and appropriately treat a pressure wound on the left heel resulting in an unstageable pressure wound on the left heel. This is harm. On 07/27/2021 at approximately 10:40 A.M., the active physician's orders [MEDICAL RECORD OR PHYSICIAN ORDER] . […]

  • No harm, potential for more than minimal, patternF727Mar 1, 2024

    Based on observation, staff interview, and facility document review, the facility staff failed to provide Registered Nurse coverage 8 consecutive hours per day for 16 days out of 180 days reviewed. The findings include: Facility staff failed to provide any Registered Nurse (RN) coverage in July 2023 on the 1st, 2nd, 15th, 16th, 29th, and 30th; August 2023 on the 12th and 13th; November 2023 on the 24th, 25th, and 26th; and December 2023 on the 9th, 10th, 23rd, 24th, and 25th. On 2/29/24 at approximately 10:00 AM, the facility's clinical staffing records from 7/1/23 through 12/31/23 were requested and received from the Staffing Coordinator. Review of the records revealed there was no RN coverage on the previously stated dates. […]

  • No harm, potential for more than minimal, patternF883Mar 1, 2024

    Based on staff interview, clinical record review, and facility documentation review, the facility staff failed to provide pneumococcal immunization for 5 residents, Residents #4, #7, #12, #30, and #36, out of 5 residents reviewed for pneumococcal immunization. The findings included: The facility staff failed to provide pneumococcal immunization for Residents #4, #7, #12, #30, and #36. On 2/28/24 at approximately 10:30 AM, clinical record reviews were performed and revealed the following: A. […]

  • No harm, potential for more than minimal, patternF607Jul 29, 2021

    Based on staff interview and facility documentation review, the facility staff failed to implement their abuse policy regarding the screening of employees for 4 employees (CNA F, CNA G, LPN C, and RN B) in a sample of 25 employee records reviewed. CNA F, CNA LPN C faild to sign their sworn statements timely, or completely. RN B did not have reference checks. The findings included: On 7/28/21, a review of a sample of 25 of the facility's employee files was conducted by Surveyor E. The reviews revealed the following: 1. CNA F's hire date was confirmed as 8/10/20. CNA F signed a sworn statement on 1/23/2021. Therefore, CNA F had not sworn to not having any convictions or pending charges of barrier crimes from 8/10/20-1/23/21, prior to being permitted to provide direct care to Residents. […]

Read 20 findings in full →The most serious and the most recent: 20 of 100 on record.

Every survey on record

FindingsAt actual harm or above

  • Mar 1, 2024Standard8 findings
  • Sep 13, 2023Complaint7 findings · 1 harm
  • Jul 29, 2021Standard and complaint15 findings · 1 harm
  • Oct 29, 2020Infection control1 finding
  • Oct 29, 2019Complaint1 finding
  • Nov 1, 2018Standard and complaint9 findings
  • Oct 19, 2017Standard11 findings
  • Sep 22, 2016Standard6 findings
Show the 7 earlier surveys
  • Nov 6, 2015Standard and complaint8 findings
  • Oct 30, 2014Standard and complaint10 findings
  • Sep 5, 2013—8 findings
  • Nov 9, 2012—5 findings
  • Aug 27, 2012—3 findings
  • Nov 10, 2011—6 findings
  • Jan 21, 2011—2 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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