Deficiency Index

The Laurels of University Park

Richmond, Virginia · CCN 495109

19 surveys since 2011. The first finding at harm level was recorded in 2015.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
201
Surveys
19
Harm or worse
5
Immediate jeopardy
1
The record, 2011–2025
’11’15’20’25
No harm recordedHarm or worseNot surveyed
Immediate jeopardy1

Findings at the most serious level CMS records.

Beyond CMS’s monthly file15/19

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
145
Ownership
For profit - Corporation
Chain
CIENA HEALTHCARE/LAUREL HEALTH CARE
County
Henrico
Medicare-certified since
1978

CMS ratings

Overall
2
Health inspection
2
Staffing
2
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat more weighted findings than its peer group.

Weighted by harm level, against 73 for-profit facilities with 128 or more beds in Virginia.

Last survey on record

Oct 28, 2025

377 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.493.34
Registered-nurse hours per resident day0.33—
Annual nurse turnover44.4%50.4%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD4264.6%E1929.2%F—
No harm, potential for minimalA—B—C46.2%
CMS’s current file: 65 of the 201 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6223×

    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

  • F6253×

    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

  • F6563×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F6583×

    Ensure services provided by the nursing facility meet professional standards of quality.

  • F6863×

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

In the surveyor’s words

From the most serious findings on record at The Laurels of University Park, in the surveyor’s own words.

  • No harm, potential for more than minimal, patternF656Apr 24, 2024

    Based on observations, resident/staff interviews, facility document review and clinical record review, it was determined the facility staff failed to develop/implement the care plan for five of 39 residents in the survey sample, Residents #17, #18, #35, #135 and #189. The findings include: 1.The facility staff failed to develop the comprehensive care plan for anticoagulation therapy for Resident #17. Resident #17 was admitted to the facility on [DATE] with diagnosis that included but were not limited to: CHF (congestive heart failure) and DM (diabetes mellitus). A review of the comprehensive care plan dated 4/18/24, which revealed, FOCUS: Resident is at nutritional and/or dehydration risk related to: edema, CHF and DM. […]

  • No harm, potential for more than minimal, patternF684Apr 24, 2024

    Based on staff interview, facility document review and clinical record review, it was determined the facility staff failed to ensure four of 39 residents in the survey sample, received care and services in accordance with professional standards of practice and the comprehensive care plan, Residents #2, #17, #18, and #135. The findings include: 1. For Resident #2, the facility staff failed to follow physician orders for obtaining weights and notifying the provider of a change in weight. The physician order dated, 3/31/2024, documented, Weights in the morning every Mon, Wed, Fri for HF (heart failure). NOTIFY PROVIDED IF WEIGHT GAIN OF 3 LBS (POUNDS) IN 24 HOURS OR 5 LBS IN A WEEK. The MAR (medication administration record) for April 2024, documented the above order. […]

  • No harm, potential for more than minimal, patternF695Apr 24, 2024

    Based on observation, resident interview, staff interview, and clinical record review, it was determined that facility staff failed to provide respiratory care and services for four of 39 residents in the survey sample, Resident #s (R) R32, R38, R 35 and R2. The findings include: 1a. For R32, the facility staff failed to store a Bi-PAP mask (1) in a sanitary manner. R32 was admitted to the facility with diagnoses that included but were not limited to obstructive sleep apnea (2) and COPD (chronic obstructive pulmonary disease) (3). […]

  • No harm, potential for more than minimal, patternF697Apr 24, 2024

    Based on resident interview, staff interview, clinical record review and facility document review, it was determined that the facility staff failed to implement a complete pain management program for three of 39 residents in the survey sample, Resident #s R97, R38 and R135. The findings include: 1. For R97, the facility staff failed to attempt non-pharmacological interventions prior to the administration of a prn (as needed) pain medications of Oxycodone (1) 5mg (five milligrams). On the most recent MDS (minimum data set), an annual assessment with an ARD (assessment reference date) of 04/04/2024, R97 scored 15 out of 15 on the BIMS (brief interview for mental status), indicating R97 was cognitively intact for making daily decisions. […]

  • No harm, potential for more than minimal, patternF812Apr 24, 2024

    Based on observation, staff interview, and facility document review it was determined facility staff failed to store, prepare, and serve food in a sanitary manner in one of one facility kitchens. The findings include: On [DATE] at approximately 11:25 a.m., an inspection of the facility's kitchen was conducted with OSM (other staff member) #4, dietary manager. 1. On [DATE] at approximately 11:35 a.m., an observation of the top shelf inside the walk-in refrigerator revealed five bags of chopped cabbage available for use. Further observation revealed each of the one-gallon zip-loc storage bags had a use-by-date of [DATE]. OSM #4 immediately removed the bags of cabbage from the refrigerator. 2. […]

Read 23 findings in full →The most serious and the most recent: 23 of 201 on record.

Every survey on record

FindingsAt actual harm or above

  • Oct 28, 2025Complaint1 finding
  • Apr 24, 2024Standard21 findings
  • Mar 21, 2023Complaint2 findings
  • Jun 15, 2022Standard and complaint25 findings
  • May 12, 2021Standard and complaint18 findings
  • Jan 14, 2021Complaint2 findings
  • Sep 16, 2020Complaint1 finding
  • Sep 25, 2019Complaint1 finding
Show the 11 earlier surveys
  • Aug 7, 2019Standard and complaint27 findings · 2 harm
  • Jun 15, 2018Standard29 findings · 1 harm
  • Apr 13, 2017Standard and complaint20 findings · 1 harm
  • Jan 5, 2017Complaint2 findings
  • Apr 21, 2016Standard and complaint18 findings
  • Aug 13, 2015Complaint3 findings
  • Jun 18, 2015Standard and complaint7 findings · 1 harm
  • Jul 17, 2014Standard8 findings
  • Aug 1, 2013—7 findings
  • Aug 3, 2012—5 findings
  • Jul 22, 2011—4 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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