Deficiency Index

Nans Pointe Rehabilitation and Nursing

Suffolk, Virginia · CCN 495247

19 surveys since 2011, 4 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
122
Surveys
19
Harm or worse
4
Immediate jeopardy
0
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Harm or worse4

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file13/19

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
148
Ownership
For profit - Limited Liability company
Chain
EASTERN HEALTHCARE GROUP
County
Suffolk City
Medicare-certified since
1991

CMS ratings

Overall
1
Health inspection
1
Staffing
2
Quality measures
3

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat more weighted findings than its peer group.

Weighted by harm level, against 73 for-profit facilities with 128 or more beds in Virginia.

Last survey on record

Jul 10, 2026

122 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.813.34
Registered-nurse hours per resident day0.32—
Annual nurse turnover62.7%50.4%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG11.8%H—I—
No harm, potential for more than minimalD3461.8%E1629.1%F35.5%
No harm, potential for minimalA—B11.8%C—
CMS’s current file: 55 of the 122 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6583×

    Ensure services provided by the nursing facility meet professional standards of quality.

  • F6452×

    PASARR screening for Mental disorders or Intellectual Disabilities

  • F6772×

    Provide care and assistance to perform activities of daily living for any resident who is unable.

  • F6952×

    Provide safe and appropriate respiratory care for a resident when needed.

  • F7272×

    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

In the surveyor’s words

From the most serious findings on record at Nans Pointe Rehabilitation and Nursing, in the surveyor’s own words.

  • Actual harm, isolatedF697Jul 12, 2022

    Based on observation, resident interview, staff interview, clinical record review, and review of facility documents, the facility staff failed to provide pain management to include scheduled narcotic analgesics ([MEDICATION(S)] HCl 2 milligrams (mg) and [MEDICATION(S)] 25 mg) which resulted in frequent unnecessary and often excruciating pain, constituting harm for 1 of 47 residents (Resident #267), in the survey sample The findings included: The facility staff failed to provide scheduled around-the-clock pain medications to Resident #267, by failing to obtain and administer the prescribed narcotic analgesics ([MEDICATION(S)] HCl 2 milligrams (mg) and [MEDICATION(S)] 25 mg), they also failed to institute their protocol for obtaining controlled medication from their medication storage system… […]

  • No harm, potential for more than minimal, widespreadF804Jul 12, 2022

    Based on observations and staff interviews, the facility staff failed to provide food that was prepared by methods that conserved the nutritive flavor and appearance. The findings included: During the kitchen observations at 11:07 a.m. on 07/07/22 during the lunch meal preparation, the facility staff was noted to serve mixed vegetables, lasagna, garlic bread, strawberry short cake and several beverages. The lasagna was the main entree for the lunch meal. During the temperature checks and observations made of the lasagna, the appearance of the lasagna was noted to be burned (blackened) and crusted in appearance. The texture of the lasagna was rubbery and mushy. This surveyor tasted the lasagna and it was not pleasing. The lasagna had a burned taste. […]

  • No harm, potential for more than minimal, widespreadF812Jul 12, 2022

    Based on observations and staff interview, the facility staff failed to store and served food under sanitary conditions. The findings included: During the kitchen observations at 11:07 a.m. on 07/07/22 the left wall next to the eight burner stove and two door oven, was noted to copious amounts of burnt grease and food particles. Behind the stove was burned food particles and food crumbs. Food and debris was observed behind the standing two part oven. The wall next to the eight burner stove was observed to have a hole that measured an estimated 10 inches long and 3 inches wide. Rust was noted on the electrical sockets in front of the the eight burner stove. The wall behind the ice machine was observed to have an estimated 8 inch by 3 inch hole. The plaster was observed to be coming off. […]

  • No harm, potential for more than minimal, widespreadF814Jul 12, 2022

    Based on observation and staff interview the facility staff failed to maintain outside refuse area free of debris and trash. The findings included: During the outside observation of the trash dumpster area at 1:15 P.M. on 07/07/22, the area was observed to have trash and debris on the ground around the two dumpster area. The Dietary Manager stated, housekeeping and maintenance were responsible for maintaining the areas.

  • No harm, potential for more than minimal, patternF628Jul 10, 2026

    Based on record review, interviews, and policy review, the facility failed to ensure a signed bed hold were included in the transfer to the hospital for three of four residents (Resident (R) 44, R12, and R73) reviewed for hospitalization out of 24 sample residents. This failure had the potential of not relaying pertinent medical and demographic information to the receiving hospital. Findings include: 1.) Review of R44'sadmission Record located in the electronic medical record (EMR) under the Profile tab revealed R44 was initially admitted to the facility on [DATE] with diagnoses including diabetes mellitus. Review of R44's Progress Notes, dated 06/29/26, revealed R44 had been sent to the emergency room after a syncopal episode while in rehabilitation. […]

Read 23 findings in full →The most serious and the most recent: 23 of 122 on record.

Every survey on record

FindingsAt actual harm or above

  • Jul 10, 2026Complaint4 findings
  • Apr 25, 2026Complaint4 findings
  • Oct 23, 2025Complaint5 findings
  • Nov 3, 2022Complaint5 findings
  • Jul 12, 2022Standard and complaint25 findings · 1 harm
  • Feb 10, 2022Complaint5 findings
  • Sep 16, 2021Complaint2 findings
  • Jan 14, 2021Complaint1 finding
Show the 11 earlier surveys
  • Dec 21, 2020Infection control4 findings
  • Jan 23, 2020Complaint1 finding
  • May 16, 2019Standard and complaint11 findings
  • May 23, 2018Complaint2 findings
  • Aug 10, 2017Standard and complaint7 findings
  • Jul 29, 2016Standard and complaint19 findings
  • Jun 8, 2015Standard and complaint7 findings
  • Jun 12, 2014Standard4 findings
  • May 17, 2013—1 finding
  • May 24, 2012—3 findings
  • May 20, 2011—12 findings · 3 harm

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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