Deficiency Index

The Laurels of Chatham

Pittsboro, North Carolina · CCN 345421

24 surveys since 2010. The first finding at harm level was recorded in 2018.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
139
Surveys
24
Harm or worse
4
Immediate jeopardy
1
The record, 2010–2025
’10’15’20’25
No harm recordedHarm or worseNot surveyed
Immediate jeopardy1

Findings at the most serious level CMS records.

Beyond CMS’s monthly file21/24

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
140
Ownership
For profit - Corporation
Chain
CIENA HEALTHCARE/LAUREL HEALTH CARE
County
Chatham
Medicare-certified since
1992

CMS ratings

Overall
2
Health inspection
2
Staffing
3
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat fewer weighted findings than its peer group.

Weighted by harm level, against 92 for-profit facilities with 128 or more beds in North Carolina.

Last survey on record

Jul 8, 2025

489 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.723.49
Registered-nurse hours per resident day0.30—
Annual nurse turnover37.5%52.4%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$10,527 across 1 penalty

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG26.5%H—I—
No harm, potential for more than minimalD2580.6%E39.7%F—
No harm, potential for minimalA—B13.2%C—
CMS’s current file: 31 of the 139 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F5503×

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  • F5612×

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

  • F6772×

    Provide care and assistance to perform activities of daily living for any resident who is unable.

  • F6842×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • F6862×

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

In the surveyor’s words

From the most serious findings on record at The Laurels of Chatham, in the surveyor’s own words.

  • Actual harm, isolatedF689Jul 8, 2025

    Based on record review, observation and interviews with staff and the Medical Director the facility failed to provide care safely to a dependent resident (Resident #117). On 02/14/25 Resident #117 was sitting on a bath bench in the shower room while Nursing Assistant (NA) #1 was washing her hair when Resident #117's body suddenly went limp, and she went unresponsive. NA #1 laid Resident #117 onto the shower bench, ran approximately 10 feet away from her to yell for help, leaving Resident #117 with no staff support resulting in the resident falling off the shower bench. Resident #117 sustained a laceration to her right eyebrow with significant bleeding and bruising and a skin tear to her right elbow. […]

  • Actual harm, isolatedF686Apr 17, 2024

    Based on record reviews, observations and interviews with the Orthopedic Physician Assistant, Orthopedic Nurse, Wound Physician Assistant, Medical Director, Hospice Aide, and staff, the facility failed to assess Resident #102's skin under an immobilizer used following a fractured distal femur (the area of the leg just above the knee joint). This resulted in the development of an unstageable (full thickness skin and tissue loss in which the extent of tissue damage within the ulcer cannot be confirmed because the wound bed is obscured by eschar (dry, dark scab of dead skin), slough (yellow tissue that is stringy and thick) and granulation tissue (part of the healing process in which lumpy, pink tissue containing new connective tissue and capillaries form around the edges of the wound)… […]

  • No harm, potential for more than minimal, patternF565Apr 17, 2024

    Based on record review and staff and resident interviews, the facility failed to resolve resident council concerns regarding call bell responses on night shift. (Resident #s 23, 41, 77), and failed to provide the residents a private resident council meeting without staff interference for 2 of 4 months reviewed (March 2024 and April 2024). Findings included: 1. Resident council meeting minutes/concern form dated 3/5/24 documented by the Activity Coordinator for new business revealed residents had to wait a long time on night shift for staff to answer call lights. The facility response was call bells were to be answered within 3 to 5 minutes. It was everyone's responsibility to answer call bells. […]

  • No harm, potential for more than minimal, patternF677Feb 9, 2023

    Based on record reviews, observations, family member, resident and staff interviews, the facility failed to trim and clean dependent residents' nails (Residents #66, #28, #114, #40, #116 and #58) and failed to assist with shaving (Resident #84). In addition, the facility failed to assist a resident with bathing (Resident #33). This was for 8 of 12 residents reviewed for Activities of Daily Living (ADLs). The findings included: 1. Resident #66 was admitted to the facility on [DATE] with diagnoses that included chronic obstructive pulmonary disease (COPD), congestive heart failure (CHF), and muscle weakness. A quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #66 was cognitively intact and displayed no behaviors or rejection of care. […]

  • No harm, potential for more than minimal, patternF686Feb 9, 2023

    Based on record review, observations, and staff interviews, the facility failed to ensure the alternating pressure reducing air mattress was set according to the resident's weight for 3 of 12 residents reviewed for pressure ulcers (Resident #58, #87, and #14). The findings include: Review of the operational manual for the alternating air mattress revealed the following: Weight Setting Selection: The pressure of the mattress can be adjusted by choosing the patients ' corresponding weight setting using the weight setting buttons (+) and (-). Use the weight setting buttons to select the desired level. Pressure levels will range from 20 to 60 millimeters of mercury (mmHg). 1. […]

Read 22 findings in full →The most serious and the most recent: 22 of 139 on record.

Every survey on record

FindingsAt actual harm or above

  • Jul 8, 2025Standard and complaint7 findings · 1 harm
  • Apr 17, 2024Standard and complaint13 findings · 1 harm
  • Feb 9, 2023Standard and complaint13 findings
  • Mar 17, 2022Standard5 findings
  • Jun 1, 2021Complaint1 finding
  • Jul 6, 2020Complaint1 finding
  • Jan 24, 2020Standard11 findings
  • Aug 5, 2019Complaint1 finding
Show the 16 earlier surveys
  • Feb 14, 2019Standard and complaint18 findings · 1 harm
  • Jan 17, 2019Complaint1 finding
  • Jul 20, 2018Complaint1 finding · 1 harm
  • Dec 14, 2017Standard and complaint14 findings
  • Dec 14, 2016Standard4 findings
  • Jan 7, 2016Standard11 findings
  • Mar 5, 2015Standard and complaint4 findings
  • Oct 29, 2014Complaint6 findings
  • Mar 25, 2014Complaint1 finding
  • Nov 21, 2013—6 findings
  • Aug 18, 2012—2 findings
  • Oct 11, 2011—2 findings
  • Jul 25, 2011—1 finding
  • Jun 14, 2011—1 finding
  • Jun 3, 2011—11 findings
  • Dec 8, 2010—4 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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