The Estates at Chateau LLC

In the surveyor’s words

From the most serious findings on record at The Estates at Chateau LLC, in the surveyor’s own words.

• Immediate jeopardy, widespreadF610Jun 6, 2025

  Based on observation, interview, and record review, the facility failed to ensure resident safety by allowing former resident FR4, who had been discharged , to repeatedly gain unauthorized entry through an unsecured door without staff awareness, resulting in non-consensual contact (a kiss) involving Resident R5 and misappropriation of property from Resident R7; this systemic failure placed all 61 residents at risk and resulted in a finding of Immediate Jeopardy. In addition, the facility failed to protect two residents (R1 and R2) from abuse when R3 had a verbal and physical altercation with R1, which escalated to a physical incident with R2 later that day. […]

• Immediate jeopardy, isolatedF689Feb 3, 2026

  Based on observation, interview, and document review the facility failed to prevent an unintentional fire related to 1 of 1 resident (R1) who set fire to oxygen when she was smoking in her room. R1 remained in possession of a lighter and cigarettes after the fire, placing all 63 residents at likelihood of serious harm or death. The Immediate Jeopardy began on 1/29/26 when the facility failed to ensure R1's smoking materials were secured per the care plan, resulting in R1 lighting a cigarette in her room, with oxygen in use, and igniting an unintended fire. […]

• No harm, potential for more than minimal, widespreadF812Sep 18, 2025

  Based on observation, interview, and document review, the facility failed to ensure monitoring and timely removal of facility food stored in refrigerators was completed to reduce the risk of foodborne illness. In addition, the facility failed to ensure the refrigerator and cooler temperatures were properly monitored and maintained to reduce the risk of foodborne illness. This had the potential to affect all 64 residents who consumed meals from the main kitchen.Findings include:UNLABLED FOODDuring the initial kitchen observation with the dietary aid (DA)-A on 9/15/25 at 11:41 a.m., the following foods were found in a double-door refrigerator in the first-floor kitchen.-One gallon of skim milk, half full, manufacture expired date 9/10/25.-Unlabeled open plastic bag of pre-made salad… […]

• No harm, potential for more than minimal, widespreadF812Aug 15, 2024

  Based on observation, interview and document review, the facility failed to ensure monitoring and timely removal of facility food stored in refrigerators and freezers was completed. In addition, the facility failed to ensure facility food was stored in a manner to reduce the risk of physical cross-contamination and potential foodborne illness. In addition, the facility failed to ensure all food items were properly covered when served to residents to reduce and/or prevent the risk of foodborne illness. These facility failures had the potential to affect all 65 residents who consumed food from the facility kitchen. In addition, the facility failed to ensure the third-floor unit refrigerator temperatures were properly monitored and maintained to reduce the risk of foodborne illness. […]

• No harm, potential for more than minimal, widespreadF867Aug 15, 2024

  Based on interview and document review, the facility failed to ensure the Quality Assurance and Assessment (QAA) program identified and implemented ongoing, effective actions or monitoring to promote proper food storage (i.e., labeling, dating) and handling in 1 of 1 main production kitchen and various unit-based refrigerators despite known quality issues in this area and similar, repeated non-compliance with Federal regulations being identified for multiple years in a row during the recertification survey process. This had potential to affect all 65 residents, staff and visitors who consumed food at the care center. […]