Deficiency Index

Swannanoa Valley Health and Rehabilitation

Swannanoa, North Carolina · CCN 345418

32 surveys since 2011, 14 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
131
Surveys
32
Harm or worse
14
Immediate jeopardy
3
The record, 2011–2025
’11’15’20’25
No harm recordedHarm or worseNot surveyed
Immediate jeopardy3

Findings at the most serious level CMS records.

Beyond CMS’s monthly file29/32

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
106
Ownership
For profit - Limited Liability company
Chain
ASCENT HEALTHCARE MANAGEMENT
County
Buncombe
Medicare-certified since
1992

CMS ratings

Overall
3
Health inspection
3
Staffing
3
Quality measures
3

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat more weighted findings than its peer group.

Weighted by harm level, against 125 for-profit facilities of 100–127 beds in North Carolina.

Last survey on record

Oct 6, 2025

399 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.223.47
Registered-nurse hours per resident day0.49—
Annual nurse turnover57.8%49.8%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD758.3%E541.7%F—
No harm, potential for minimalA—B—C—
CMS’s current file: 12 of the 131 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6892×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F8122×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • F5581×

    Reasonably accommodate the needs and preferences of each resident.

  • F5841×

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

  • F6001×

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

In the surveyor’s words

From the most serious findings on record at Swannanoa Valley Health and Rehabilitation, in the surveyor’s own words.

  • Actual harm, isolatedF580Nov 3, 2022

    Based on record review and interviews with the staff and Medical Doctor (MD) the facility failed to notify the physician of a newly identified open area on the right heel resulting in a delay in treatment for [MEDICAL RECORD OR PHYSICIAN ORDER] . The findings included: Resident #3 was admitted to the facility on [DATE] with diagnoses [MEDICAL RECORD OR PHYSICIAN ORDER] . Resident #3 was discharged to the community on 08/29/22. Review of the admitting 3-day skin assessments for Resident #3 revealed on 08/09/22 and 08/10/22 Nurse #1 documented a blanchable open area was present on the right posterior heel. On 08/11/22 Nurse #2 documented a blanchable open area was present on right posterior heal. […]

  • Actual harm, isolatedF686Nov 3, 2022

    Based on record review and interviews with the staff, the Wound Care Nurse Practitioner, and Medical Doctor the facility failed to provide necessary care and services for a newly identified open area on the right heel and failed to accurately complete the weekly skin assessment and shower audit tool for an existing wound on the right heel that developed signs of infection for 1 of 3 residents reviewed for pressure ulcers (Resident #3). The findings included: Resident #3 was admitted to the facility on [DATE] with diagnoses [MEDICAL RECORD OR PHYSICIAN ORDER] . Resident #3 was discharged to the community on 08/29/22. […]

  • Actual harm, isolatedF550Nov 23, 2021

    Based on record reviews, observations, staff interviews, and resident interviews, the facility failed to maintain residents' dignity by not providing showers, bathing, and incontinence care resulting in residents feeling like a homeless person, like staff did not like them, dirty and embarrassed, uncomfortable, and dirty. This affected 3 out of 6 (Resident #27, Resident #13, and Resident #50) sampled residents. 1. Resident #27 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses [MEDICAL RECORD OR PHYSICIAN ORDER] . Review of Resident #27's most recent quarterly Minimum Data Set (MDS) dated [DATE] revealed she was cognitively intact for daily decision making, had no behaviors for refusal of care, and required total assistance of 2 staff for bathing and toileting. […]

  • Actual harm, isolatedF600Nov 23, 2021

    Based on record review and staff interviews the facility failed to protect a resident right to be free from abuse (Resident #55) from Nurse Aide (NA) #8 for 1 of 3 residents reviewed for abuse. The findings included: Resident #55 was admitted to the facility on [DATE] with diagnoses [MEDICAL RECORD OR PHYSICIAN ORDER] . Review of the quarterly Minimum Data Set (MDS) dated [DATE] revealed Resident #55 was severely cognitively impaired and was totally dependent for majority of activities of daily living (ADL). […]

  • Actual harm, isolatedF677Nov 23, 2021

    Based on record reviews, resident, and staff interviews the facility failed to provide showers or complete bed baths for 6 of 18 residents (Resident #27, Resident #26, Resident #81, Resident #82, Resident #13, and Resident #50) and failed to provide nail care and grooming for 3 of 18 residents (Resident #54, Resident #23, and Resident #45) reviewed for activities of daily living (ADL). Resident #27 stated because of not getting her showers, her hair was matted to her head, and she could smell her own body odor and it made her feel degraded and like a homeless person. The findings included: 1. […]

Read 31 findings in full →The most serious and the most recent: 31 of 131 on record.

Every survey on record

FindingsAt actual harm or above

  • Oct 6, 2025Standard4 findings
  • Sep 18, 2024Standard and complaint4 findings
  • Jul 20, 2023Standard and complaint4 findings
  • Nov 3, 2022Complaint5 findings · 2 harm
  • Jul 21, 2022Complaint3 findings
  • Nov 23, 2021Complaint17 findings · 5 harm
  • Jan 21, 2021Complaint3 findings
  • Jan 8, 2021Infection control1 finding
Show the 24 earlier surveys
  • May 27, 2020Complaint1 finding
  • Dec 6, 2019Complaint3 findings · 1 harm
  • Nov 8, 2019Standard and complaint15 findings
  • Nov 29, 2018Standard6 findings
  • Jun 29, 2018Complaint2 findings · 2 harm
  • May 23, 2018Complaint1 finding
  • Oct 27, 2017Standard and complaint5 findings
  • Sep 26, 2017Complaint1 finding
  • Aug 4, 2017Complaint1 finding
  • Nov 9, 2016Complaint1 finding
  • Aug 18, 2016Standard1 finding
  • Jan 6, 2016Complaint2 findings
  • Jul 24, 2015Standard and complaint11 findings
  • Mar 19, 2015Complaint2 findings
  • Jan 22, 2015Complaint2 findings
  • May 23, 2014Standard and complaint8 findings
  • Apr 10, 2014Complaint1 finding · 1 harm
  • Jan 16, 2014—1 finding
  • Jun 28, 2013—12 findings
  • Mar 1, 2013—1 finding
  • Mar 29, 2012—2 findings
  • Nov 16, 2011—3 findings
  • Oct 19, 2011—1 finding
  • Feb 11, 2011—7 findings · 3 harm

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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