Deficiency Index

Guilford Health Care Center

Greensboro, North Carolina · CCN 345460

23 surveys since 2010, 6 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
91
Surveys
23
Harm or worse
6
Immediate jeopardy
1
The record, 2010–2026
’10’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy1

Findings at the most serious level CMS records.

Beyond CMS’s monthly file19/23

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
110
Ownership
For profit - Corporation
Chain
LIFEWORKS REHAB
County
Guilford
Medicare-certified since
1994

CMS ratings

Overall
1
Health inspection
2
Staffing
1
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat more weighted findings than its peer group.

Weighted by harm level, against 125 for-profit facilities of 100–127 beds in North Carolina.

Last survey on record

Mar 18, 2026

236 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.383.47
Registered-nurse hours per resident day0.40—
Annual nurse turnover53.8%49.8%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD1763.0%E622.2%F414.8%
No harm, potential for minimalA—B—C—
CMS’s current file: 27 of the 91 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F5652×

    Honor the resident's right to organize and participate in resident/family groups in the facility.

  • F6902×

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

  • F7612×

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

  • F8122×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • F5671×

    Honor the resident's right to manage his or her financial affairs.

In the surveyor’s words

From the most serious findings on record at Guilford Health Care Center, in the surveyor’s own words.

  • Actual harm, isolatedF686Jul 30, 2021

    Based on observations, record reviews, staff interviews, Nurse practitioner and Wound Doctor interviews the facility failed to apply an air mattress to prevent skin impairment, transcribe wound treatment to the right heel and sacrum according to and, provide pressure ulcer care according to physician orders [MEDICAL RECORD OR PHYSICIAN ORDER] . Resident #17 was at risk for pressure ulcers and acquired 3 pressure ulcers (sacrum area, left heel, and right heel) since admission. The wounds to the left heel and sacrum had some bloody drainage with maceration at observation. The resident was started on antibiotics due to infection to the wounds. Findings included: Resident #17 was admitted to the facility on [DATE] with diagnoses [MEDICAL RECORD OR PHYSICIAN ORDER] . […]

  • No harm, potential for more than minimal, widespreadF812Mar 18, 2026

    Based on observations and staff interviews, the facility failed to label and date leftover food stored for use, discard food past its use-by-date and discard food showing signs of spoilage in 1 of 1 walk-in cooler and 1 of 1 walk-in freezer. The facility also failed to maintain clean walls and ceilings that were free from damage and black substances in the facility's main kitchen area including the dish washing area, steamtable/food line, and food preparation area. These practices had the potential to affect food served to all residents. The findings included:a. […]

  • No harm, potential for more than minimal, widespreadF809Apr 17, 2025

    Based on observations, resident and staff interviews, the facility failed to provide snacks when requested for 4 of 4 residents reviewed for resident council and 1 of 1 resident who reported feeling hungry between meals (Resident #17, Resident #32, Resident #84, Resident #52, and Resident #90). The findings included: a. Resident #17 was admitted to the facility on [DATE]. Review of the annual Minimum Data Set (MDS) dated [DATE] revealed that Resident #17 was cognitively intact for daily decision making and was independent with eating. b. Resident #32 was readmitted to the facility on [DATE]. Review of the annual Minimum Data Set (MDS) dated [DATE] revealed that Resident #32 was cognitively intact for daily decision making and was independent with eating. c. […]

  • No harm, potential for more than minimal, widespreadF812Jan 24, 2024

    Based on observations and staff interviews, the facility failed to keep food preparation areas, food service equipment clean, free from debris, grease buildup, and/or dried spills during two kitchen observations. The facility failed to clean the floor and ceiling vents located over the food prep and food service area. This practice had the potential to affect food served to all residents. The findings included: During a kitchen tour on 1/21/24 at 9:14 AM, the following observations were made with the kitchen Cook: a. The 6- stove burners had heavy grease build-up on the stove burners, walls behind the stove, and front of the stove. There were large amounts of burnt foods, dried, encrusted, liquid and splatters throughout the stove area. […]

  • No harm, potential for more than minimal, widespreadF867Jan 24, 2024

    Based on observations, resident and staff interviews and record review, the facility's quality assurance (QA) process failed to implement, monitor, and revise as needed the action plan developed for the recertification and complaint surveys dated 12/8/22, and 7/30/21 and for the complaint investigation survey dated 11/9/23 to achieve and sustain compliance. These were for recited deficiencies on a recertification and complaint investigation survey on 1/24/24. The deficiencies were in the following areas: label/ store drugs and biologicals, food procurement, store/prepare/serve - sanitary and resident records- identifiable information. […]

Read 26 findings in full →The most serious and the most recent: 26 of 91 on record.

Every survey on record

FindingsAt actual harm or above

  • Mar 18, 2026Standard5 findings
  • Apr 17, 2025Standard and complaint14 findings
  • Jan 24, 2024Standard7 findings
  • Nov 9, 2023Complaint1 finding
  • Jun 15, 2023Infection control1 finding
  • Mar 8, 2023Complaint2 findings
  • Jan 25, 2023Complaint1 finding
  • Dec 8, 2022Standard and complaint8 findings
Show the 15 earlier surveys
  • Jul 30, 2021Standard and complaint8 findings · 1 harm
  • Jun 21, 2019Standard and complaint12 findings
  • Dec 31, 2018Complaint1 finding
  • Sep 27, 2018Standard and complaint6 findings · 1 harm
  • Nov 2, 2017Standard and complaint1 finding
  • Jun 25, 2017Complaint1 finding
  • Sep 9, 2016Standard1 finding
  • Oct 22, 2015Standard and complaint3 findings
  • Jan 9, 2015Standard2 findings
  • Dec 5, 2013—4 findings
  • Feb 1, 2013—1 finding · 1 harm
  • Nov 8, 2012—4 findings
  • Jul 3, 2012—4 findings
  • Feb 3, 2012—3 findings · 3 harm
  • Sep 24, 2010—1 finding

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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