Deficiency Index

Greenhaven Health and Rehabilitation Center

Greensboro, North Carolina · CCN 345132

22 surveys since 2011, 12 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
146
Surveys
22
Harm or worse
12
Immediate jeopardyall corrected before survey
6
The record, 2011–2025
’11’15’20’25
No harm recordedHarm or worseNot surveyed
Immediate jeopardy6

Findings at the most serious level CMS records. All were recorded as past non-compliance — corrected before the survey.

Beyond CMS’s monthly file17/22

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
120
Ownership
For profit - Limited Liability company
Chain
PRINCIPLE LONG TERM CARE
County
Guilford
Medicare-certified since
1974

CMS ratings

Overall
3
Health inspection
2
Staffing
3
Quality measures
5

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat fewer weighted findings than its peer group.

Weighted by harm level, against 125 for-profit facilities of 100–127 beds in North Carolina.

Last survey on record

Sep 4, 2025

431 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.503.47
Registered-nurse hours per resident day0.64—
Annual nurse turnover62.6%49.8%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$123,126 across 1 penalty
Payment denials
1
Abuse icon
Flagged by CMS on Care Compare

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ12.9%K—L—
Actual harmG38.8%H—I—
No harm, potential for more than minimalD1852.9%E1029.4%F—
No harm, potential for minimalA—B12.9%C12.9%
CMS’s current file: 34 of the 146 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6072×

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

  • F6572×

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

  • F6892×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F7612×

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

  • F8672×

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

In the surveyor’s words

From the most serious findings on record at Greenhaven Health and Rehabilitation Center, in the surveyor’s own words.

  • Immediate jeopardy, isolatedF689Sep 4, 2025

    Based on observations, record review, and staff, physician, family and law enforcement interviews, the facility failed to supervise a severely cognitively impaired resident from exiting the facility without supervision. On 08/05/25 at approximately 8:30 pm Resident #1 followed Dietary Aide #1 out of the employee exit door and exited the facility. Resident #1 did have a wanderguard bracelet (component of a wander management system) on his left ankle; however, the door Resident #1 exited did not have a transmitter sensor and the magnetic lock was released when Dietary Aide #1 entered a code on the door keypad. […]

  • Immediate jeopardy, isolatedF689Jul 8, 2025

    Based on record review, and staff and Nurse Practitioner (NP) interviews, the facility failed to lock the brakes on a resident's wheelchair before leaving her unattended on the facility's front patio. Nurse Aide (NA) #5 positioned Resident #102 on the front patio and then walked away from the resident without securing the wheelchair brakes. Due to the brakes not being locked, and the resident's inability to stop the wheelchair when it began to roll due to weakness in all of her extremities, Resident #102 rolled approximately 10 feet across a circle drive and then struck her head on a brick wall which resulted in two lacerations to Resident #102's forehead that required sutures to repair. […]

  • Actual harm, isolatedF600Apr 25, 2025

    Based on observation, record review and interviews with staff and family member, the facility failed to protect a resident's right to be free from sexual abuse (Resident #2). Resident #1 sexually abused Resident #2 while he was sleeping in his bed. The resident's family member believed the resident would have rejected a male's sexual advance, would have been angry, and was unable to protect himself. As Resident #2 was severely cognitively impaired, the reasonable person concept was applied. A reasonable person would have been traumatized by being sexually abused by a resident in their home environment making them feel angry, dehumanized, and powerless. This deficient practice affected 1 of 2 residents reviewed for abuse. […]

  • Actual harm, isolatedF550Jan 13, 2023

    Based on record review, resident and staff interviews the facility failed to maintain the dignity of residents by not providing assistance with Activities of Daily Living (ADLs) when requested for 2 of 5 residents (Resident #19 and Resident #11) reviewed dignity. Resident #19 indicated she waited over 1 hour for her call bell to be answered and this made her feel ignored, bad, and resulted in the resident being tearful, and Resident #11 stated it made them feel mad. Finding included: 1. […]

  • No harm, potential for more than minimal, patternF658Jul 8, 2025

    Based on interviews with staff and record reviews, the facility failed to clarify the dosage of aspirin to administer to 1 of 5 residents reviewed for unnecessary medications (Resident #66). The findings included: Resident #66 admitted to the facility on [DATE] with diagnoses including dementia, cerebral stroke syndrome, and cerebrovascular disease. Resident #66's quarterly Minimum Data Set (MDS) dated [DATE] documented she had severe cognitive impairment. The MDS noted she had a history of a stroke and she received antiplatelet medications (prevents the accumulation of platelets to prevent blood clots). Resident #66's Medication Administration Records (MAR) from January 2025-July 2025 were reviewed and included an order for staff to administer aspirin once every other day. […]

Read 29 findings in full →The most serious and the most recent: 29 of 146 on record.

Every survey on record

FindingsAt actual harm or above

  • Sep 4, 2025Complaint1 finding · 1 harm
  • Jul 8, 2025Standard and complaint9 findings · 1 harm
  • Apr 25, 2025Complaint2 findings · 1 harm
  • Mar 14, 2024Standard and complaint11 findings
  • Jan 13, 2023Standard and complaint11 findings · 1 harm
  • Apr 12, 2021Standard and complaint3 findings
  • Dec 20, 2019Standard and complaint5 findings · 2 harm
  • Dec 21, 2018Standard16 findings
Show the 14 earlier surveys
  • Jun 22, 2018Complaint19 findings
  • Feb 14, 2018Standard and complaint12 findings
  • Jul 7, 2017Complaint2 findings
  • May 18, 2017Complaint2 findings
  • Mar 17, 2017Standard and complaint15 findings
  • Mar 10, 2016Standard6 findings
  • Jun 15, 2015Standard and complaint8 findings · 3 harm
  • Aug 1, 2014Standard3 findings
  • Feb 14, 2014—6 findings
  • Jan 3, 2014Complaint5 findings · 2 harm
  • May 2, 2013—2 findings
  • Jul 31, 2012—1 finding · 1 harm
  • May 24, 2012—1 finding
  • Apr 7, 2011—6 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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