Deficiency Index

St Joseph Residence

Manchester, New Hampshire · CCN 305088

10 surveys since 2012, and no finding has been recorded at harm level.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
29
Surveys
10
Harm or worse
0
Immediate jeopardy
0
The record, 2012–2025
’12’15’20’25
No harm recordedHarm or worseNot surveyed
Harm or worseNone

No finding on record has been cited at harm level or above.

Beyond CMS’s monthly file7/10

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
22
Ownership
Non profit - Church related
Chain
Independent
County
Hillsborough
Medicare-certified since
1997

CMS ratings

Overall
4
Health inspection
3
Staffing
5
Quality measures
3

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat more weighted findings than its peer group.

Weighted by harm level, against 18 facilities with fewer than 66 beds in New Hampshire.

Last survey on record

Dec 23, 2025

321 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day5.904.01
Registered-nurse hours per resident day1.22—
Annual nurse turnover46.3%46.5%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD545.5%E218.2%F19.1%
No harm, potential for minimalA—B327.3%C—
CMS’s current file: 11 of the 29 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F8513×

    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

  • F6581×

    Ensure services provided by the nursing facility meet professional standards of quality.

  • F6891×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F6921×

    Provide enough food/fluids to maintain a resident's health.

  • F7251×

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

In the surveyor’s words

From the most serious findings on record at St Joseph Residence, in the surveyor’s own words.

  • No harm, potential for more than minimal, widespreadF725Dec 23, 2025

    Based on interview and record review, it was determined that the facility failed to ensure that a Licensed Nurse was on duty for 24 hours a day, 7 days a week, for 8 of 12 days reviewed for Fiscal Year Quarter 4 (July 1, 2025 - September 30, 2025). Findings Include: Review on 12/22/25 of the Payroll Based Journal (PBJ) Staffing Data [NAME] Report for Fiscal Year Quarter 4 2025 revealed that the facility failed to have Licensed Nursing coverage 24 hours a day on the following dates: 7/5/2025, 7/12/2025, 7/19/2025, 7/26/2025, 8/2/2025, 8/9/2025, 8/16/2025, 8/23/2025, 8/30/2025, 9/6/2025, 9/7/2025, and 9/21/2025. […]

  • No harm, potential for more than minimal, patternF689Nov 8, 2023

    Based on observation and interview, it was determined that the facility failed to ensure that the residents' environment remained free of accident hazards as is possible regarding storage of chemical cleaning solutions on 3 of 3 units observed (North Hall, East Hall, South Hall). Findings include: Observations on 11/6/23 at 9:30 a.m. and 12:30 p.m. of the North Hall revealed that one of the shared residents bathroom door was open with a bottle of GC2010 chemical cleaning solution hanging on the wall within reach of residents. Observation on 11/6/23 at 12:35 p.m. […]

  • No harm, potential for more than minimal, patternF943Nov 8, 2023

    Based on interview and record review it was determined that the facility failed to ensure that training and education was provided to staff on abuse, neglect, exploitation, and misappropriation of resident property for 2 of 5 staff reviewed (Staff Identifiers are Staff E and J). Finding include: Review on 11/7/23 of Staff E's (agency Licensed Nursing Assistant) education file revealed no training or education for abuse, neglect, exploitation and misappropriation of resident property. Review on 11/8/23 of Staff J's (agency Licensed Practical Nurse) education file revealed no training or education for abuse, neglect, exploitation, and misappropriation of resident property. Interview on 11/8/23 at approximately 10:30 a.m. with Staff B (Director of Nursing) confirmed that above findings. […]

  • No harm, potential for more than minimal, patternF609Jan 20, 2021

    Based on interview, grievance log review and policy review, the facility failed to report 4 allegations of abuse over a period of 3 month period of grievances reviewed. Resident identifiers are #1, #10 and #15. Findings include: Review on [DATE] of the facility grievance log revealed the following: [DATE] Resident #1 stated during resident council that night staff were very rough with her/him. [DATE] Resident #15 reported to staff that he/she observed 2 staff members coming out a deceased residents room with personal items. [DATE] Resident #10 reported to staff that a staff member assisted Resident #10 with putting on a sweater roughly and in a rude manner. [DATE] Resident #1 reported missing money and items. Interview on [DATE] at approximately 1:00 p.m. […]

  • No harm, potential for more than minimal, patternF759Jan 20, 2021

    Based on observation, interview, record review and policy review, the facility failed to ensure medication error rate was not greater than 5% during 38 medication pass opportunities (Resident identifiers are Resident #1 and #7.) Findings include: Resident #7 Observation on 1/20/21 at approximately 7:30 a.m. of Staff A (Licensed Practical Nurse) during medication pass revealed Staff A poured 15 mls (milliliters) of [MEDICATION NAME] for Resident #7. Review on 1/20/21 at approximately 7:30 a.m. of Resident #7's MAR (Medication Administration Record) revealed the following [MEDICATION NAME] order: [MEDICATION NAME] 10 grams/15 ml oral solution (30 ml) one time daily, starting 5/9/19. Interview on 1/20/21 at approximately 7:30 a.m. […]

Read 20 findings in full →The most serious and the most recent: 20 of 29 on record.

Every survey on record

FindingsAt actual harm or above

  • Dec 23, 2025Standard3 findings
  • Oct 31, 2024Standard4 findings
  • Nov 8, 2023Standard4 findings
  • Dec 21, 2022Standard2 findings
  • Dec 22, 2021Standard4 findings
  • Jan 20, 2021Standard3 findings
  • May 2, 2018Standard1 finding
  • May 31, 2015Standard2 findings
Show the 2 earlier surveys
  • Jun 6, 2013—2 findings
  • Jul 26, 2012—4 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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