Deficiency Index

Hillsboro House Nursing Home

Hillsboro, New Hampshire · CCN 305092

13 surveys since 2010. The first finding at harm level was recorded in 2019.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
45
Surveys
13
Harm or worse
1
Immediate jeopardy
0
The record, 2010–2026
’10’15’20’25’26
No harm recordedHarm or worseNot surveyed
Harm or worse1

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file9/13

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
33
Ownership
For profit - Corporation
Chain
Independent
County
Hillsborough
Medicare-certified since
2002

CMS ratings

Overall
3
Health inspection
2
Staffing
4
Quality measures
5

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat more weighted findings than its peer group.

Weighted by harm level, against 18 facilities with fewer than 66 beds in New Hampshire.

Last survey on record

Apr 27, 2026

196 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.484.01
Registered-nurse hours per resident day0.76—
Annual nurse turnover57.7%46.5%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$90,321 across 16 penalties

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD637.5%E318.8%F212.5%
No harm, potential for minimalA—B—C531.3%
CMS’s current file: 16 of the 45 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F7612×

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

  • F8122×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • F8382×

    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

  • F8802×

    Provide and implement an infection prevention and control program.

  • F5541×

    Allow residents to self-administer drugs if determined clinically appropriate.

In the surveyor’s words

From the most serious findings on record at Hillsboro House Nursing Home, in the surveyor’s own words.

  • No harm, potential for more than minimal, widespreadF812Apr 27, 2026

    Based on observation, interview and record review, the facility failed to store and prepare food in accordance with professional standards for food service safety.Findings include:Observation on 4/27/26 at approximately 12:00 p.m. with Staff A (Executive Director) revealed the following unsanitary conditions in the main kitchen:a build up of a white substance on the floor to the left side of the dishwasher;a wet hand towel on the floor under the left corner of the dishwasher;a wet washcloth on the floor under the right corner of the dishwasher;a large amount of debris on the floor under the rinse sink;a pink container filled three quarters full of a cloudy liquid sitting under the drain under the rinse sink;an area missing the laminate flooring directly in front of the rinse sink,… […]

  • No harm, potential for more than minimal, widespreadF880Sep 5, 2024

    Based on interview and record review, it was determined that the facility failed to develop and implement a comprehensive infection control guideline for facility water management that had the potential to effect the facility census of 26 residents who resided at the facility. Findings include: Review on 9/5/24 of the Facility Water Management Program with a revised date of 1/2024 revealed strategies for water management to be annual testing for legionella and weekly flushing of vacant rooms. Further review revealed no description of water flow, schematic, or map of plumbing or identified areas of concern available. Interview on 9/5/24 at approximately 11:00 a.m. […]

  • No harm, potential for more than minimal, patternF554Sep 5, 2024

    Based on observation, record review, and interview, it was determined that the facility failed to determine clinical appropriateness of self-administration of medications for 2 of 4 residents reviewed for choices in a final sample of 13 residents (Resident Identifiers are #19 and #22). Findings include: Resident #19 Observation on 9/5/24 at approximately 8:30 a.m. in Resident #19's room revealed 5 pills in a small coaster on Resident #19's tray table. Interview on 9/5/24 at approximately 8:30 a.m. with Resident #19 revealed that the pills were his/her morning medications and that the nurse leaves the pills for him/her to take everyday. […]

  • No harm, potential for more than minimal, patternF801Sep 5, 2024

    Based on interview, it was determined that the facility failed to ensure the food service director met minimum qualifications. Findings include: Interview on 9/5/24 at approximately 11:30 a.m. with Staff C (Administrator) revealed that the dietician is part-time and that Staff C was the food service director. Staff C confirmed that he/she had been the food service director for years and had not completed a course of study in food safety and management.

  • No harm, potential for more than minimal, patternF812Sep 5, 2024

    Based on observation, interview, and record review, it was determined that the facility failed to ensure that dishes were sanitized according to manufacturer's instruction for food services safety in the main kitchen. Findings include: Review on 9/4/24 of the facility's 2024 dishwasher temperature logs from August to September revealed that the facility documented one temperature per day. The temperatures ranged between 160 to 176 degrees Fahrenheit. The log did not indicate what an acceptable range would be or if the temperature was taken during wash or rinse cycle. Interview on 9/4/24 at approximately 10:45 a.m. with Staff E (Lead Cook) revealed that the above log temperatures were for wash cycle only. Staff E did not know the acceptable temperatures for wash and rinse cycle. […]

Read 21 findings in full →The most serious and the most recent: 21 of 45 on record.

Every survey on record

FindingsAt actual harm or above

  • Apr 27, 2026Complaint1 finding
  • Aug 6, 2025Standard2 findings
  • Sep 5, 2024Standard7 findings
  • Aug 17, 2023Standard6 findings
  • Sep 8, 2022Standard1 finding
  • Aug 18, 2021Standard4 findings
  • Jan 17, 2020Standard4 findings
  • Feb 15, 2019Standard4 findings · 1 harm
Show the 5 earlier surveys
  • Nov 9, 2016Standard6 findings
  • Oct 20, 2015Standard1 finding
  • Oct 2, 2014Standard6 findings
  • Oct 6, 2011—1 finding
  • Nov 10, 2010—2 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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