Deficiency Index

Saint Teresa Rehabilitation & Nursing Center

Manchester, New Hampshire · CCN 305071

15 surveys since 2012, and no finding has been recorded at harm level.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
45
Surveys
15
Harm or worse
0
Immediate jeopardy
0
The record, 2012–2026
’12’15’20’25’26
No harm recordedHarm or worseNot surveyed
Harm or worseNone

No finding on record has been cited at harm level or above.

Beyond CMS’s monthly file12/15

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
51
Ownership
Non profit - Corporation
Chain
CATHOLIC CHARITIES NEW HAMPSHIRE
County
Hillsborough
Medicare-certified since
1996

CMS ratings

Overall
2
Health inspection
2
Staffing
4
Quality measures
3

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat more weighted findings than its peer group.

Weighted by harm level, against 18 facilities with fewer than 66 beds in New Hampshire.

Last survey on record

Apr 29, 2026

194 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day4.014.01
Registered-nurse hours per resident day0.70—
Annual nurse turnover47.4%46.5%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD1066.7%E213.3%F—
No harm, potential for minimalA—B320.0%C—
CMS’s current file: 15 of the 45 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6583×

    Ensure services provided by the nursing facility meet professional standards of quality.

  • F8802×

    Provide and implement an infection prevention and control program.

  • F5531×

    Allow resident to participate in the development and implementation of his or her person-centered plan of care.

  • F6071×

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

  • F6091×

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

In the surveyor’s words

From the most serious findings on record at Saint Teresa Rehabilitation & Nursing Center, in the surveyor’s own words.

  • No harm, potential for more than minimal, widespreadF880Feb 10, 2023

    Based on observation, interview, and record review, it was determined that the facility failed to follow Centers for Disease Control and Prevention (CDC) guidelines for wearing Personal Protective Equipment, CDC guidelines for laundry services, and failed to have policies and procedures designed to minimize the risk of Legionella and other opportunistic pathogens in building water systems with a facility census of 36 residents. Findings include: Personal Protective Equipment (PPE) Observation on 2/8/23 at approximately 11:03 a.m. revealed Staff D (Regional Registered Nurse) transporting a cart with Binax Now COVID-19 tests on the cart to the [NAME] Unit. Staff D stopped outside of room [ROOM NUMBER]. Staff D was wearing a surgical mask, goggles, and gloves. […]

  • No harm, potential for more than minimal, widespreadF919Feb 10, 2023

    Based on observation, interview, and record review, it was determined that the facility failed to ensure that the call bell system was functioning as designed to allow residents to call for staff assistance for a census of 36 residents. Findings include: Interview on 2/8/23 at approximately 10:00 a.m. with Resident #19 revealed that Resident #19 waited an hour and a half for someone to answer his/her call bell on the morning of 2/7/23. Observation on 2/8/23 at approximately 10:30 a.m. of the nursing station revealed 6 pagers on the wall behind the nurse's station. All observed pagers were off. Interview on 2/9/23 at approximately 10:00 a.m. with residents during Resident Council meeting revealed that Resident #32 had waited up to two hours for someone to answer their call bell. […]

  • No harm, potential for more than minimal, patternF880Apr 29, 2026

    Based on interview and record review, the facility failed to update the water management plan as necessary and to implement monitoring measures to prevent the growth and spread of Legionella and other opportunistic waterborne pathogens in a facility with a census of 45 residents.Findings included:Review on 4/29/26 of the facility's policy, Legionella and Water Management Program, dated 10/29/24, revealed the following, I. Water Management Program (WMP) Development: The Infection Preventionist (IP) and Director of Environmental Services (DES) will collaborate with the rest of the interdisciplinary team (IDT), and facility leadership, to establish and maintain a facility specific WMP. 2. […]

  • No harm, potential for more than minimal, patternF880Mar 28, 2024

    Based on observation, interview, record review, and policy review, it was determined that the facility failed to follow Centers for Disease Control and Prevention (CDC) guidance for Transmission Based Precautions (TBP) for 5 of 9 residents with suspected Norovirus (Resident Identifiers #21 and #30, #9, #17, and #13). Findings include: Resident #21 Interview on 3/26/24 at 9:00 a.m. with Staff G (Infection Prevention) revealed that Resident #21 was placed on precautions on 3/22/24 because he/she had the norovirus. Observation on 3/26/24 at 9:30 a.m. of Resident #21's room revealed a Personal Protective Equipment (PPE) cart outside of the door which included, gowns, gloves, masks, face shields, and signage for precautions. Observation on 3/26/24 at 9:30 a.m. […]

  • No harm, potential for more than minimal, patternF564Mar 9, 2022

    Based on interview and record review, it was determined that the facility failed to ensure that residents could have unscheduled visitation and enable in-room visitation for 3 of 6 residents reviewed for visitations and 10 out of 10 residents interviewed at Resident Council. (Resident Identifiers #3, #4, #6, #7, #9, #12, #13, #18, #25, #27, #31) Findings include: Resident Council Interview on 3/8/22 at approximately 10:56 a.m. during resident council meeting with 10 residents (Resident #3, #4, #6,#7, #12, #13, #18, #25, #27, and #31) revealed that residents were unable to have in room visitation. Residents stated visitation occurred in library or lobby area. […]

Read 20 findings in full →The most serious and the most recent: 20 of 45 on record.

Every survey on record

FindingsAt actual harm or above

  • Apr 29, 2026Standard6 findings
  • Mar 7, 2025Standard2 findings
  • Mar 28, 2024Standard7 findings
  • Feb 10, 2023Standard5 findings
  • Sep 22, 2022Infection control1 finding
  • Mar 9, 2022Standard3 findings
  • Feb 18, 2021Standard2 findings
  • Jun 6, 2019Standard1 finding
Show the 7 earlier surveys
  • Feb 22, 2019Complaint1 finding
  • Jul 18, 2018Standard2 findings
  • Aug 19, 2015Standard and complaint6 findings
  • Aug 21, 2014Standard2 findings
  • Sep 19, 2013—3 findings
  • Aug 31, 2012—2 findings
  • Jan 12, 2012—2 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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