Deficiency Index

F609 citations in New Hampshire

Reporting alleged violations · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

F609 in New Hampshire. Pick another state for the same tag.

Against expectation — 2025

New Hampshire cites F609 less often than its own record predicts

Versus expected share0.59×

0.59 times the national share — cited less often here than elsewhere.

Share of New Hampshire citations1.44%

Of every deficiency written in New Hampshire in 2025, this is the portion that was F609.

Each state is measured against its own expected share, not against other states.

In the surveyor’s words

What New Hampshire surveyors wrote

F609 findings written in New Hampshire, one from each severity band recorded here, most serious first.

Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.

K · Immediate jeopardy, patternJanuary 25, 2023

Based on interview and record review, it was determined that the facility failed to ensure that alleged violations involving abuse were reported to the Administrator, State Survey Agency (SSA) and other officials for 5 out of 6 allegations of abuse reviewed (Resident identifiers are #1, #2, #3, #4, and #6). Findings include: Resident #1 Review on 1/5/23 at approximately 11:30 a.m. of facility investigation for Resident #1 alleged abuse dated 1/2/23, with a time stamp of 22:20 [10:20 p.m.], revealed the following: Resident #1 reported that they did not want the young [pronoun omitted] who took care of [pronoun omitted] today to take care of [pronoun omitted] again. …

Hanover Terrace Health and Rehabilitation

D · No harm, potential for more than minimal, isolatedAugust 13, 2026

Based on interview and record review, the facility failed to report alleged violation to the State Survey Agency (SSA) for 2 of 3 residents reviewed for abuse. (Resident identifiers are #8, and #70.) Findings include: Resident #8Review on 8/13/26 of Resident #8's grievance form, dated 6/14/26, revealed that Resident #70 complained that Staff H (Licensed Nursing Assistant (LNA)) was rough with him/her while providing him/her a shower and that Staff K (previous Director of Nursing) investigated this allegation. …

Birch Healthcare Center

B · No harm, potential for minimal, patternNovember 5, 2024

Based on interview and record review, it was determined that the facility failed to report an alleged violation of abuse no later than 24 hours and the results of the investigation to the State Survey Agency (SSA) for 1 of 4 residents reviewed for allegation of abuse (Resident Identifier #1). Findings include: Interview on 11/5/24 at approximately 11:30 a.m. with Staff A (Social Service Director) revealed that a nurse reported to him/her that Resident #1 had a bruise of unknown origin on 9/20/24. Staff A stated that he/she interviewed Resident #1 about the bruise and that Resident #1 mentioned a tall black man. Staff A also stated that during their investigation, the facility identified that the alleged perpetrator was Staff D (Licensed Nursing Assistant (LNA)). …

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Recent years

YearShare of New Hampshire citationsvs expected
20232.05%1.03×
20243.60%1.58×
20251.44%0.59×

Shares of citations, not counts: earlier years hold fewer inspections.

What else New Hampshire surveyors cite →

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