Based on review of incidents and complaints during Quality assurance and performance improvement (QAPI) program review and staff interview performed on 05/17/2024 at 11:20 AM, it was determined that the facility failed to ensure that all alleged violations involving neglect are reported to the State Survey Agency within 5 working days of the incident to verified appropriate corrective action is taken. Findings include: Facility policy Title: Abuse and Neglect last updated May 2023 was review on 05/17/2024 at 2:35 PM with QAPI officer (employee #8) Policy clearly stated on the procedures that any incidents/violations that been sustained after investigation that abuse or neglect occur must be reported to the state agency and to the required state nursing examination board agency. …
F609 citations in Puerto Rico
Reporting alleged violations · Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2024
Puerto Rico cites F609 less often than its own record predicts
0.46 times the national share — cited less often here than elsewhere.
Of every deficiency written in Puerto Rico in 2024, this is the portion that was F609.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Puerto Rico surveyors wrote
F609 findings written in Puerto Rico, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on review of policy and procedure with the institutional program director (employee #6), it was determined that facility failed to ensure that alleged violations involving abuse, neglect, exploitation or mistreatment, including injuries of unknown source and misappropriation of resident property, are reported. Findings include: During the survey process it was request to the facility the resident right manual and the personnel in charge to monitor compliance with resident rights and it was found the following: 1. No personnel was assigned to be in charge or monitor compliance of facility with resident rights. 2. …
Based on the review of policy and procedure with the facility Administrator (employee #3), it was determined that facility failed to ensure that alleged violations involving abuse, neglect, exploitation or mistreatment, including injuries of unknown source and misappropriation of resident property, are reported. Findings include: During the survey process it was requested to the facility the resident right manual, and it was found the following: 1. The facility Elder/ Dependent Adult abuse #4015, State Operation Manual Guidance- Abuse and Neglect #4015.1, Abuse Reporting/posting #4015.3 and Abuse and Neglect -Definition #4015.4 and Unusual Occurrence Reporting #4021policie and procedure provided by the facility Administrator (employee #3) on 09/25/2024 at 10:55 AM. …
What else Puerto Rico surveyors cite →
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