St Francois Manor

In the surveyor’s words

From the most serious findings on record at St Francois Manor, in the surveyor’s own words.

• No harm, potential for more than minimal, widespreadF812Jun 13, 2025

  Based on observation and interview, the facility failed to store and distribute food under sanitary conditions, increasing the risk of cross-contamination and food-borne illness. These practices had the potential to affect all residents who are served food from the kitchen. The facility's census was 78. The facility did not provide a policy regarding freezer temperatures or freezer temperature logs. 1. Observations on 06/11/25 at 1:08 P.M. and 06/12/25 at 3:14 P.M. of the walk-in refrigerator showed: - One bag of block cheese not dated or labeled; - One box of lunch meat not dated; - Three boxes of vegetables not dated. Observation on 06/13/25 at 9:35 A.M. […]

• No harm, potential for more than minimal, widespreadF812Jan 12, 2023

  Based on observation, interview, and record review, the facility failed to store and distribute food under sanitary conditions, increasing the risk of cross-contamination and food-borne illness. This has the potential to affect all residents. The facility census was 71. Record Review of the facility's policy titled, Can Opener, showed: - Immediately after use remove the stand from base; - Wash blade with a brush in hot detergent solution; - Run through the dishwasher and air dry; - Wash base with hot detergent solution, use scrub brush, rinse with clear water and let dry; - Re-assemble the stand in base; - Keep an extra blade on hand at all times. […]

• No harm, potential for more than minimal, widespreadF814Jan 12, 2023

  Based on observation, interview and record review, the facility failed to ensure garbage dumpsters and trash receptacles were covered for four of four days of observation. The facility census was 71. 1. Observation of the dumpster area on 1/09/23 at 12:00 P.M. showed the following: - Two, 8 yd. (yard) dumpsters filled with clear trash bags that were full of refuse; - One dumpster with lids entirely opened. 2. Observation of the dumpster area on 1/09/23 at 3:26 P.M. showed the following: - Two 8 yd. dumpsters with lids entirely opened. 3. Observation of the dumpster area on 1/10/23 at 8:16 A.M. showed the following: - Two 8 yd. dumpsters partially filled with lids entirely opened on each side. 4. Observations of the dumpster area on 1/11/23 at 8:00 A.M. showed the following: - Two 8 yd. […]

• No harm, potential for more than minimal, isolatedF580Apr 2, 2026

  Based on record review and interview the facility failed to notify the resident representative of a change in the resident's medication regimen for one resident (Resident #1) of nine sampled residents. The facility census was 85.Review of the facility's policy titled, Management of Psychotropic Medications and Unnecessary Medications, dated 04/2025, showed staff were directed to do the following: - Informed consent: The process in which a resident, or their legal representative is provided with information about their medication regimen, including risk, benefits, and alternatives and is given the opportunity to accept or refuse the prescribed treatment. 1. […]

• No harm, potential for more than minimal, isolatedF697Feb 23, 2026

  Based on observation, interview, and record review, the facility failed manage or prevent pain, consistent with the comprehensive assessment and plan of care, current professional standards of practice, and the resident's goals and preferences for one resident (Resident #3) of 11 sampled residents. The facility census was 86.The facility failed to provide policies and procedures for following through on physician's referrals and physician's orders. The facility failed to provide policies and procedures regarding obtaining informed consent prior to receiving a medication increase or changes in the resident's medication regimen. 1. […]