Southampton Rehabilitation and Healthcare Center
Richmond, Virginia · CCN 495423
16 surveys since 2018, 9 of them producing a finding at harm level or worse.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 94
- Surveys
- 16
- Harm or worse
- 9
- Immediate jeopardy
- 4
Findings at the most serious level CMS records.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 195
- Ownership
- For profit - Partnership
- Chain
- MARQUIS HEALTH SERVICES
- County
- Richmond City
- Medicare-certified since
- 2017
CMS ratings
- Overall
- 2
- Health inspection
- 2
- Staffing
- 1
- Quality measures
- 5
CMS’s own Five-Star ratings.
Compared with similar facilities
Since 2021, this facility recorded somewhat more weighted findings than its peer group.
Weighted by harm level, against 73 for-profit facilities with 128 or more beds in Virginia.
Last survey on record
Feb 6, 2026
276 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 3.02 | 3.34 |
| Registered-nurse hours per resident day | 0.41 | — |
| Annual nurse turnover | 52.2% | 50.4% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
- Fines
- $36,283 across 4 penalties
Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J11.8% | K— | L— |
| Actual harm | G23.6% | H— | I— |
| No harm, potential for more than minimal | D4276.4% | E814.5% | F23.6% |
| No harm, potential for minimal | A— | B— | C— |
Most frequently cited here
In CMS’s current monthly file.
- F6574×
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- F6093×
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- F6583×
Ensure services provided by the nursing facility meet professional standards of quality.
- F6893×
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F5842×
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
In the surveyor’s words
From the most serious findings on record at Southampton Rehabilitation and Healthcare Center, in the surveyor’s own words.
- Immediate jeopardy, isolatedF627Feb 6, 2026
Based on resident representative interview, staff interview, facility document review and clinical record review, the facility staff failed to ensure a safe discharge to the community for two of three residents in the survey sample (Residents #1 and #2). Residents #1 and #2 were discharged to a lower level of care in the community without a documented basis for the discharge, a prior discharge plan, identification or verification of needed care/services, involvement of the interdisciplinary team, preparation/orientation for the residents and without involvement or consent from the legal guardian (for Resident #1). This resulted in the identification of immediately jeopardy regarding failure to provide a safe, appropriate discharge to the community.The findings include:1. […]
- Actual harm, isolatedF600Feb 27, 2024
Based on resident interview, staff interview, facility documentation review, and clinical record review, the facility staff failed to ensure freedom from abuse and neglect for one resident (Resident #1) in a survey sample of 8 residents. The findings included: For Resident #1, the facility staff failed to ensure the resident was not sexually abused by a Certified Nursing Assistant (CNA)-B who was assigned to provide care for the resident's needs, and failed to report an allegation of abuse to the administrator timely. Resident #1 was admitted to the facility on with diagnoses that included but were not limited to: quadriplegia, C5-C7 (cervical spine 5-7) incomplete and dysthymic disorder. […]
- Actual harm, isolatedF660Feb 23, 2022
Based on resident interview, staff interview, clinical record review, facility documentation review, and in the course of a complaint investigation, the facility staff failed to develop and implement an effective discharge planning process for 2 residents (Resident #1, Resident #2) in the survey sample of 3 residents. This resulted in harm for Resident #1. The Findings included: For Resident #1, who was bed-bound, the facility failed to develop and implement a discharge plan for stretcher transportation (non-pharmacological intervention) and failed to administer pain medication. […]
- Actual harm, isolatedF697Feb 23, 2022
Based on resident interview, staff interview, clinical record review, facility documentation review, and in the course of a complaint investigation, the facility staff failed to provide pain management services for 1 resident (Resident #1) in the survey sample of 3 residents. The Findings included: The facility failed to 1a) administer physician-ordered pain medication. The facility failed to 1b) ensure that stretcher transportation (non-pharmacological intervention) was available transportation upon discharge. This resulted in unbearable positional pain, which constitutes harm. Resident #1's admitting diagnoses [MEDICAL RECORD OR PHYSICIAN ORDER] . The Minimum Data Set, with an assessment reference date of 1/31/22, was reviewed. […]
- No harm, potential for more than minimal, widespreadF880Sep 3, 2021
Based on observation, staff interviews, facility document review and clinical record review the facility staff failed to practice and maintain infection control measures to prevent the spread of infections to include Covid-19 while in an active Covid outbreak on 3 of 3 nursing units. The findings included: 1. For the facility in general, 3 employees failed to maintain infection control measures while working in the Resident rooms. Observations on 8/31/21: 830 AM all rooms on the second floor had signs posted on the doors that instructed to use 'Gown Gloves N95 and face shield' in room also there were signs instructing proper donning and doffing and handwashing. […]
Read 27 findings in full →The most serious and the most recent: 27 of 94 on record.
Every survey on record
FindingsAt actual harm or above
- Feb 6, 2026Complaint4 findings · 1 harm
- Jun 12, 2025Complaint5 findings
- Nov 7, 2024Complaint3 findings
- Feb 27, 2024Complaint6 findings · 1 harm
- Jul 17, 2023Complaint6 findings
- Aug 10, 2022Complaint7 findings
- Feb 23, 2022Complaint4 findings · 2 harm
- Sep 3, 2021Standard and complaint15 findings
Show the 8 earlier surveys
- Dec 16, 2020Infection control1 finding
- Nov 18, 2020Complaint2 findings
- Oct 5, 2020Infection control2 findings · 1 harm
- Sep 25, 2020Complaint5 findings · 1 harm
- Aug 27, 2020Infection control1 finding
- Oct 16, 2019Complaint8 findings · 2 harm
- Mar 1, 2019Complaint9 findings
- Oct 4, 2018Standard16 findings · 1 harm
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
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