Shorehaven HLTH & Rehab CTR
Oconomowoc, Wisconsin · CCN 525560
10 surveys since 2010. The first finding at harm level was recorded in 2022.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 21
- Surveys
- 10
- Harm or worse
- 2
- Immediate jeopardy
- 1
Findings at the most serious level CMS records.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 88
- Ownership
- Non profit - Corporation
- Chain
- Independent
- County
- Waukesha
- Medicare-certified since
- 1995
CMS ratings
- Overall
- 5
- Health inspection
- 4
- Staffing
- 5
- Quality measures
- 5
CMS’s own Five-Star ratings.
Compared with similar facilities
Not shown for this facility: too few citations in window (n=13, floor 20).
Last survey on record
Mar 5, 2026
249 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 5.41 | 4.33 |
| Registered-nurse hours per resident day | 1.33 | — |
| Annual nurse turnover | 38.8% | 49.2% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
- Payment denials
- 1
Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J— | K— | L— |
| Actual harm | G220.0% | H— | I— |
| No harm, potential for more than minimal | D660.0% | E110.0% | F110.0% |
| No harm, potential for minimal | A— | B— | C— |
Most frequently cited here
In CMS’s current monthly file.
- F8122×
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F6091×
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- F6101×
Respond appropriately to all alleged violations.
- F6281×
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
- F6441×
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
In the surveyor’s words
From the most serious findings on record at Shorehaven HLTH & Rehab CTR, in the surveyor’s own words.
- Immediate jeopardy, isolatedF686Nov 14, 2022
Based on interview and record review, the facility did not ensure that Residents without a Pressure Injury (PI) do not develop pressure injuries, and receive appropriate care, treatment, & preventative measures to promote healing for 1 (R9) of 3 Residents reviewed for pressure injuries. * R9 was admitted to the facility on [DATE] with diagnoses which included a right hip fracture. The admission body check documents a 3.0 x 1.8 cm (centimeter) purple area that is not open potentially indicating the presence of a DTI (deep tissue injury). The wound assessment 8/9/22 documents a Stage 2 PI with 90% slough & 10% epithelial tissue. R9's pressure injury was not staged correctly as a Stage 2 pressure injury does not include slough. […]
- Actual harm, isolatedF689Jun 25, 2024
Based on interview, record review, facility document review, and facility policy review, the facility failed to ensure staff applied a foot pedal to a wheelchair during transport of the resident to prevent an accident for 1 of 3 sampled residents (R1) reviewed for accidents. Findings included: R1 was admitted to the facility on [DATE]. The Resident Face Sheet revealed the resident had a medical history that included diagnoses of hemiplegia and hemiparesis following a cerebral infarction affecting the right side, vascular dementia, pain, and weakness. […]
- No harm, potential for more than minimal, widespreadF812Jun 11, 2025
Dishwasher Temperatures: The 2022 Wisconsin Food Code documents at 4-501.110 .Mechanical Warewashing Equipment, Wash Solution Temperature: (A) The temperature of the wash solution in spray type warewashers that use hot water to sanitize may not be less than: (1) For a stationary rack, single temperature machine, 74° C (165° F); (2) For a stationary rack, dual temperature machine, 66° C (150° F); (3) For a single tank, conveyor, dual temperature machine, 71° C (160°F); or (4) For a multitank, conveyor, multitemperature machine, 66° C (150° F). […]
- No harm, potential for more than minimal, patternF812Feb 22, 2024
Based on observation, record review, and interview, the facility did not ensure food was prepared safely and temperatures taken in 5 of 5 household kitchens. This deficient practice has the potential to affect 80 of the 82 residents currently residing in the facility who receive their meals from the household kitchens. * End of service temperature checks were not being completed 4 times a month on AM and PM shift. * Temperatures were not being taken for breakfast food cooked in the individual household kitchens. Findings: The facility policy, entitled Food Preparation, revised 2/2009, states, D. A thermometer is used during food preparation to insure proper cooking temperatures for all food items. H. […]
- No harm, potential for more than minimal, isolatedF609Mar 5, 2026
Based on interview and record review, the facility did not ensure that 2 (R1 and R3) of 2 residents with allegations of abuse were reported to the State Agency and one or more law enforcement entities. *On 2/9/26, R3 alleged Certified Nursing Assistant (CNA)-D pushed R3 against the wall and slapped R3 on the face with a wet rag. The facility did not report the allegation of abuse within 2 hours to the State Agency as required and the facility did not report the allegation of abuse to law enforcement as required. *On 1/25/26, R1 and R2 were involved in a resident-to-resident altercation. […]
Read 20 findings in full →The most serious and the most recent: 20 of 21 on record.
Every survey on record
FindingsAt actual harm or above
- Mar 5, 2026Complaint2 findings
- Jun 11, 2025Standard3 findings
- Jun 25, 2024Complaint1 finding · 1 harm
- Feb 22, 2024Standard1 finding
- Nov 14, 2022Standard3 findings · 1 harm
- Aug 18, 2021Standard3 findings
- Sep 10, 2019Standard2 findings
- Oct 22, 2014Standard1 finding
Show the 2 earlier surveys
- Aug 20, 2012—1 finding
- Jun 24, 2010—4 findings
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
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