Deficiency Index

Hebron Oaks

Madison, Wisconsin · CCN 525375

23 surveys since 2010, 6 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
94
Surveys
23
Harm or worse
6
Immediate jeopardy
1
The record, 2010–2026
’10’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy1

Findings at the most serious level CMS records.

Beyond CMS’s monthly file19/23

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
70
Ownership
Non profit - Corporation
Chain
Independent
County
Dane
Medicare-certified since
1984

CMS ratings

Overall
4
Health inspection
3
Staffing
5
Quality measures
4

CMS’s own Five-Star ratings.

Compared with similar facilities

Not shown for this facility: too few citations in window (n=16, floor 20).

Last survey on record

Jan 8, 2026

305 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day5.914.33
Registered-nurse hours per resident day2.30—
Annual nurse turnover46.2%49.2%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$14,901 across 1 penalty
Payment denials
1

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ110.0%K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD550.0%E110.0%F330.0%
No harm, potential for minimalA—B—C—
CMS’s current file: 10 of the 94 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6862×

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

  • F8122×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • F6001×

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

  • F6071×

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

  • F6091×

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

In the surveyor’s words

From the most serious findings on record at Hebron Oaks, in the surveyor’s own words.

  • Immediate jeopardy, isolatedF686Feb 18, 2025

    Based on observation, interview, and record review, the facility did not ensure each resident receives cares, consistent with professional standards of practice to promote healing, prevent infection, and prevent new injuries from developing for 2 of 3 residents (R1 & R3) reviewed with pressure injuries or at risk for developing pressure injuries. R1 was admitted on [DATE], without a pressure injury. R1 developed three pressure injuries - two identified as Deep Tissue Injuries (DTIs; a type of pressure injury that occurs when prolonged pressure or shear forces damage the underlying soft tissues, such as muscle, fat, and tendons) and one Unstageable (a full thickness wound where the base of the injury is obscured by a layer of dead tissue called slough or eschar). […]

  • Actual harm, isolatedF689Oct 27, 2022

    Based on observation, interview, and record review, the facility did not ensure that each resident receives adequate supervision and assistance devices to prevent accidents for 1 of 3 residents (R1) reviewed for fall concerns. R1 had a care plan intervention for anti-rollbacks to the wheelchair. R1's wheelchair did not have the anti-rollbacks in place and R1 fell out of the wheelchair and fractured his left ankle. Evidenced by: The facility's Fall Prevention Program policy dated 3/23/22 states in part: .Due to this fragile population, all residents will be considered at risk for fall . 2. Evaluation, care planning and monitoring of residents related to fall issues will be initiated by the primary nursing staff along with input from Fall Team Meetings, observation and/or staff report. 3. […]

  • No harm, potential for more than minimal, widespreadF812Jul 17, 2025

    Based on observation, interview, and record review, the facility did not ensure food was stored, prepared, and served in a safe and sanitary manner. This practice has the potential to affect all 42 residents who reside at the facility. Surveyor observed left over food items not properly covered, labeled, and expired. Surveyor observed walk in freezer to have a large puddle of water outside freezer, door sticking, and to the front left side of the freezer large chunks of ice covering boxes of food and left over food item. Surveyor observed cleanliness concerns in main kitchen. Surveyor observed staff in kitchen and kitchenette not wearing beard restraints.Surveyor observed staff wearing gloves, touching cabinets and door handles, and then directly touching food with same pair of gloves. […]

  • No harm, potential for more than minimal, widespreadF730Feb 18, 2025

    Based on record review and staff interviews, the facility did not complete a performance review of every nurse aide at least every 12 months for 5 of 5 Certified Nursing Assistants (CNAs) reviewed for in-service training. The survey team randomly selected five (5) facility CNAs who have been employed at the facility for longer than one (1) year. CNA/MT O (Certified Nursing Assistant/Medication Technician), CNA/MT P (Certified Nursing Assistant/Medication Technician), CNA Q (Certified Nursing Assistant), CNA R (Certified Nursing Assistant), and CNA S (Certified Nursing Assistant) did not have a performance review at least every 12 months. […]

  • No harm, potential for more than minimal, widespreadF812Mar 9, 2023

    Based on observation, interview and record review, the facility did not store, prepare, distribute, and serve food in accordance with professional standards for food service safety. This has the potential to affect all 32 residents. Hood vents with visible clumps of dust. Kitchen staff with facial hair were not wearing beard restraints. Findings include Example 1 On 3/7/23 at 10:32 AM, Surveyor observed hood vents with visible clumps of dust in the main kitchen. The dust appeared to be separating from the hood vents. These hood vents were directly above a large [NAME] of soup that was uncovered and actively being prepared and mixed by facility staff. EC C (Executive Chef) stated to Surveyor at this time that the hood vents were dirty and needed to be cleaned. […]

Read 24 findings in full →The most serious and the most recent: 24 of 94 on record.

Every survey on record

FindingsAt actual harm or above

  • Jan 8, 2026Complaint3 findings
  • Jul 17, 2025Standard2 findings
  • Feb 18, 2025Complaint2 findings · 1 harm
  • Mar 9, 2023Standard3 findings
  • Oct 27, 2022Complaint2 findings · 1 harm
  • Nov 10, 2021Standard4 findings
  • Jul 2, 2020Complaint1 finding
  • Nov 7, 2019Standard and complaint9 findings
Show the 15 earlier surveys
  • Oct 3, 2018Standard3 findings
  • Jul 17, 2018Complaint1 finding
  • Jul 11, 2017Standard7 findings
  • Jul 11, 2016Standard11 findings
  • Apr 21, 2016Complaint2 findings
  • Apr 21, 2015Standard and complaint8 findings
  • Sep 18, 2014Complaint1 finding
  • Mar 18, 2014Standard7 findings
  • Sep 26, 2013—1 finding
  • Jan 10, 2013—4 findings · 1 harm
  • Apr 12, 2012—2 findings
  • Oct 5, 2011—5 findings
  • Jun 9, 2011—3 findings
  • Feb 3, 2011—3 findings · 2 harm
  • Dec 1, 2010—10 findings · 1 harm

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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