Onalaska Care Center
Onalaska, Wisconsin · CCN 525443
17 surveys since 2010, 5 of them producing a finding at harm level or worse.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 69
- Surveys
- 17
- Harm or worse
- 5
- Immediate jeopardy
- 0
Findings where a surveyor recorded actual harm to a resident.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 80
- Ownership
- Non profit - Corporation
- Chain
- Independent
- County
- La Crosse
- Medicare-certified since
- 1989
CMS ratings
- Overall
- 5
- Health inspection
- 5
- Staffing
- 5
- Quality measures
- 2
CMS’s own Five-Star ratings.
Compared with similar facilities
Not shown for this facility: too few citations in window (n=14, floor 20).
Last survey on record
May 12, 2025
546 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 4.41 | 4.33 |
| Registered-nurse hours per resident day | 1.12 | — |
| Annual nurse turnover | 42.9% | 49.2% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
No fines, payment denials or special-focus designation on the current CMS record.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J— | K— | L— |
| Actual harm | G— | H— | I— |
| No harm, potential for more than minimal | D450.0% | E— | F337.5% |
| No harm, potential for minimal | A— | B— | C112.5% |
Most frequently cited here
In CMS’s current monthly file.
- F8122×
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F8802×
Provide and implement an infection prevention and control program.
- F5801×
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
- F6201×
Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
- F6841×
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
In the surveyor’s words
From the most serious findings on record at Onalaska Care Center, in the surveyor’s own words.
- Actual harm, isolatedF686Aug 19, 2021
Based on observation, interview, and record review the facility did not ensure that a resident with pressure ulcers received the necessary treatment and services to promote healing, prevent infection and prevent new ulcers from developing for 1 (R33) of 1 residents reviewed for pressure injuries out of a total sample of 19. This is evidenced by: The facility policy entitled, Pressure Injury and Wound Treatment, effective January 5, 2014 and reviewed March 7, 2019 which states in part, use the following guidelines for specific stages .Stage 2 pressure injury/partial thickness wound .protect the wound from undue stress .assess pressure reduction devices .ROHO (a cushion with individual cells that move independently to bend and adapt to curvature of the body) or matrix cushions for actual… […]
- No harm, potential for more than minimal, widespreadF812Jan 29, 2025
Based on observation, interview and record review, the facility did not maintain a safe and sanitary environment in which food is prepared and distributed. This has the potential to affect all 53 residents who reside in the facility. Facility staff did not conduct appropriate hand hygiene and were observed touching ready to eat foods with contaminated gloved hands. This is evidenced by: Facility's policy Handwashing and Sanitizing with the recent effective date of 10/28/24 read in part, Handwashing/Sanitizing indications: .after removing gloves .Handwashing: Wet hands thoroughly with warm running water. Soap hands thoroughly, working up a lather. Wash all parts of hands for 20 seconds. Rinse hands thoroughly. Leave the water running. Dry hands with paper towels. […]
- No harm, potential for more than minimal, widespreadF880Jan 29, 2025
Based on observation, interview and record review, the facility did not establish a system for preventing, identifying, reporting, investigating, and controlling infections and communicable diseases for all residents and staff. The facility did not ensure an adequate surveillance system was in place for tracking onset of illness date and resolution of illness symptoms resulting in an outbreak to be lifted prematurely or identify communicable diseases on the line list for R29 and R19. […]
- No harm, potential for more than minimal, widespreadF812Dec 6, 2023
Based on observation and interview the facility failed to distribute food under sanitary conditions; improper glove use, food handling without proper hand hygiene. This has the potential to affect all 48 residents who reside in the facility. This is evidenced by: The facility policy and procedure entitled, Hand Washing, updated 06/21/21 states in part, Hands shall be washed immediately before engaging in food preparation . After handling soiled equipment or utensils, During food preparation, as often as necessary to remove soil and contamination when changing tasks. When switching between working with raw food and working with ready to eat food, before donning gloves for working with food. On 12/04/23 at 11 AM, Surveyor observed noon meal service in the main dining room. […]
- No harm, potential for more than minimal, widespreadF812Aug 19, 2021
Based on observation and interview, the facility did not maintain a safe and sanitary environment in which food is prepared, stored and distributed. This has the potential to affect all 50 residents who reside in the facility. Cook M touched her face covering three times while preparing lunch for residents, without hand washing. Cook J indicated the dented can (observed in circulation) is ok to use because it does not have a visible hole in it. Surveyor observed opened flour and sugar bags with no open dates. Cook J, DA K, and DA L were unsure of open date or how long it is good for. Surveyor observed opened, undated, and unlabeled beverage and food containers in resident unit refrigerator. CNA I was unaware of who it belonged to and if they should throw it out or leave it. […]
Read 22 findings in full →The most serious and the most recent: 22 of 69 on record.
Every survey on record
FindingsAt actual harm or above
- May 12, 2025Complaint2 findings
- Jan 29, 2025Standard3 findings
- Dec 6, 2023Standard3 findings
- Oct 5, 2022Standard2 findings
- Aug 19, 2021Standard3 findings · 1 harm
- Jun 2, 2021Complaint1 finding
- Jul 9, 2020Infection control1 finding
- Jun 6, 2019Standard2 findings
Show the 9 earlier surveys
- Mar 1, 2018Standard2 findings · 1 harm
- Dec 15, 2016Standard5 findings · 2 harm
- Nov 5, 2015Standard8 findings
- Jan 15, 2015Complaint3 findings
- Aug 28, 2014Standard10 findings
- Sep 12, 2013—7 findings · 1 harm
- Aug 9, 2012—5 findings
- Jun 9, 2011—8 findings
- Sep 14, 2010—4 findings
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
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