Based on record review and interview, the facility did not thoroughly investigate suspected misappropriation and/or exploitation of resident funds. The facility's failure to investigate the alleged misappropriation/exploitation affected 5 residents (R) of 8 residents (R1, R2, R3, R4, and R8) reviewed and had the potential to affect other residents who had financial accounts or made payments at the facility.Nursing Home Administrator (NHA)-A identified concerns related to misappropriation and/or exploitation on 10/8/25 after reviewing a bank statement of an account under the facility name that NHA-A was not aware existed. The statement showed a cash withdrawal and a money order. The bank informed NHA-A that Business Office Manager (BOM)-D had a checkbook and debit card for this account. …
F610 citations in Wisconsin
Investigating alleged violations · Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Wisconsin cites F610 more often than its own record predicts
3.01 times the share F610 takes of citations nationally.
Of every deficiency written in Wisconsin in 2025, this is the portion that was F610.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Wisconsin surveyors wrote
F610 findings written in Wisconsin, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based upon interview, policy review and record review, the facility did not ensure allegations of abuse and neglect were thoroughly investigated or prevent further potential abuse from occurring while the investigation was in progress for 1 of 1 (R270) resident reviewed. R270 alleged CNA N put her fingers up R270's rectum. R270 experienced recurring fear and anxiety, expressed by feeling tense, nervous and fearful of CNA N when CNA N came to her room after this incident. This is evidenced by: The facility's policy and procedure for Abuse Prevention, last reviewed 07/21/22, includes, in part: The facility affirms the right of our residents to be free from abuse, neglect, exploitation, misappropriation of property, or mistreatment. …
Based on interview and record review, the facility did not complete a thorough investigation in response to an allegation of neglect for 1 of 5 residents (R5) reviewed for abuse out of a total sample of 15.On 7/21/26, the facility became aware of an allegation of neglect for R5. The facility did not interview staff as part of their investigation.Evidenced by:The facility's Abuse/Neglect/Exploitation policy, dated 11/25, states, in part: It is the policy of this facility to provide protections for the health, welfare and rights of each resident by developing and implementing written policies and procedures that prohibit and prevent abuse, neglect, exploitation and misappropriation of resident property. Definitions: . …
The short window
Recent years
| Year | Share of Wisconsin citations | vs expected |
|---|---|---|
| 2023 | 4.17% | 3.26× |
| 2024 | 4.34% | 3.03× |
| 2025 | 4.55% | 3.01× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Wisconsin surveyors cite →
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