Deficiency Index

Shenandoah Valley Health and Rehab

Buena Vista, Virginia · CCN 495168

13 surveys since 2011, 6 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
98
Surveys
13
Harm or worse
6
Immediate jeopardy
0
The record, 2011–2025
’11’15’20’25
No harm recordedHarm or worseNot surveyed
Harm or worse6

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file8/13

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
93
Ownership
For profit - Corporation
Chain
TRIO HEALTHCARE
County
Buena Vista City · rural
Medicare-certified since
1987

CMS ratings

Overall
2
Health inspection
2
Staffing
2
Quality measures
3

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 39 for-profit facilities of 66–99 beds in Virginia.

Last survey on record

Jan 23, 2025

655 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.163.42
Registered-nurse hours per resident day0.58—
Annual nurse turnover60.4%47.0%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$50,635 across 1 penalty

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG38.1%H—I—
No harm, potential for more than minimalD2259.5%E616.2%F616.2%
No harm, potential for minimalA—B—C—
CMS’s current file: 37 of the 98 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6573×

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

  • F8423×

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

  • F8803×

    Provide and implement an infection prevention and control program.

  • F6562×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F6582×

    Ensure services provided by the nursing facility meet professional standards of quality.

In the surveyor’s words

From the most serious findings on record at Shenandoah Valley Health and Rehab, in the surveyor’s own words.

  • Actual harm, isolatedF657Jan 31, 2024

    Based on staff interviews, clinical record review, and facility documentation review, the facility staff failed to conduct timely revisions of the comprehensive care plan for two residents (Resident #1 and Resident #5) in a survey sample of 14 residents. For Resident #1 (R1) the failure to revise the care plan and implement interventions that ensured R1 received the required dialysis treatments as ordered, resulted in R1 missing 3 dialysis sessions and 3 partial treatments, which resulted in four hospitalization s. This constituted four occurrences of harm. The findings included: 1. […]

  • Actual harm, isolatedF698Jan 31, 2024

    Based on staff interviews, clinical record review, and facility documentation, the facility staff failed to ensure a Resident who required dialysis received scheduled dialysis treatments as ordered by the physician for 1 Resident (Resident #1) in a survey sample of 3 dialysis Residents reviewed. Resident #1 (R1) was hospitalized 4 times during a 3-month period due to missed dialysis treatments, requiring hospitalization for urgent dialysis due to being symptomatic of fluid overload, this constituted harm. The findings included: According to the clinical record R1, was initially admitted to the facility on [DATE]. Diagnoses for R1 included but were not limited to end stage renal disease and legal blindness. On [DATE] and [DATE], a closed record review was conducted of R1's chart. […]

  • Actual harm, isolatedF689May 31, 2023

    Based on staff interview, facility document review, and clinical record review, the facility staff failed to provide adequate supervision/support to ensure safety during a transfer, resulting in serious adverse outcome (harm) for one of six residents in the survey sample (Resident #1). The findings include: Assessed as requiring two-person assistance, Resident #1 fell forward, hitting head against the wall, while being provided one-person assistance with toileting/transferring. […]

  • Actual harm, isolatedF686May 27, 2021

    Based on observation, resident interview, staff interview, facility document review and clinical record review, the facility staff failed to promptly assess, implement interventions, and provide immediate care for the prevention and/or treatment of [MEDICAL RECORD OR PHYSICIAN ORDER] . Resident #50 developed two pressure ulcers on the inside of both knees initially identified at an unstageable status with thick, necrotic tissue over the wounds. There was no prior assessment of impaired skin in those areas, and after treatment, were assessed as stage 4 pressure ulcers. Staff failed to follow physician orders and infection control practices during dressing changes to Resident #50's pressure ulcers. […]

  • No harm, potential for more than minimal, widespreadF730Jan 31, 2024

    Based on staff interview and facility documentation review, the facility staff failed to complete performance reviews of nurse aides and therefore failed to provide in-service education based on the outcome of the performance reviews, affecting all 40 nurse aides employed by the facility. The findings included: On 1/30/24 at 10 a.m., the survey team met with the human resources manager (HRM) and requested to review the employee files for three sampled CNAs (certified nursing assistants). The HRM asked what documents were requesting to be reviewed and the surveyor let her know that the performance reviews needed to be reviewed. The HRM said OK and stepped out of the room. […]

Read 23 findings in full →The most serious and the most recent: 23 of 98 on record.

Every survey on record

FindingsAt actual harm or above

  • Jan 23, 2025Complaint2 findings
  • Jan 31, 2024Complaint10 findings · 2 harm
  • May 31, 2023Complaint1 finding · 1 harm
  • Feb 23, 2023Standard6 findings
  • Nov 17, 2021Complaint4 findings
  • May 27, 2021Standard13 findings · 1 harm
  • Mar 14, 2019Standard and complaint6 findings
  • Feb 1, 2018Standard18 findings
Show the 5 earlier surveys
  • Nov 3, 2016Standard11 findings · 1 harm
  • Oct 15, 2014Standard and complaint2 findings · 1 harm
  • Sep 19, 2013—12 findings
  • Oct 3, 2012Standard11 findings
  • Sep 14, 2011—2 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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