Deficiency Index

Serenity Spring Senior Living at Scandia Village

Sister Bay, Wisconsin · CCN 525494

26 surveys since 2011, 9 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
128
Surveys
26
Harm or worse
9
Immediate jeopardy
1
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy1

Findings at the most serious level CMS records.

Beyond CMS’s monthly file19/26

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
50
Ownership
For profit - Limited Liability company
Chain
CONTINUUM HEALTHCARE
County
Door · rural
Medicare-certified since
1992

CMS ratings

Overall
2
Health inspection
2
Staffing
3
Quality measures
3

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 92 for-profit facilities with fewer than 66 beds in Wisconsin.

Last survey on record

Jul 16, 2026

116 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.453.73
Registered-nurse hours per resident day0.65—
Annual nurse turnover70.4%45.7%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Payment denials
1

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG12.0%H—I—
No harm, potential for more than minimalD3976.5%E59.8%F47.8%
No harm, potential for minimalA—B—C23.9%
CMS’s current file: 51 of the 128 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6845×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • F6893×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F5522×

    Ensure that residents are fully informed and understand their health status, care and treatments.

  • F6102×

    Respond appropriately to all alleged violations.

  • F6252×

    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

In the surveyor’s words

From the most serious findings on record at Serenity Spring Senior Living at Scandia Village, in the surveyor’s own words.

  • Immediate jeopardy, patternF689Nov 2, 2022

    Based on observation, record review and staff interview, the facility failed to ensure that three residents (R) (R13, R11 and R23), received the necessary services to prevent wandering and ensure personal safety. The facility implemented a resident elopement warning system (Wanderguard - a sensor, attached to the resident's body via a band, designed to alarm when the resident exits through the door,) device on R13's body to prevent elopement from the facility. On 8/6/22, a staff member saw R13 outside through the window. Staff working at that time indicated the Wanderguard system was not alarming as intended when a resident wearing the Wanderguard device exited the door. The facility implemented a Wanderguard device on R11's body to prevent elopement from the facility. […]

  • Actual harm, isolatedF686Feb 10, 2026

    Based on observation, staff and resident interview, and record review, the facility did not ensure 1 resident (R) (R12) of 4 sampled residents received the necessary pressure injury care and treatment to promote healing and prevent pressure injuries from worsening.R12 had a stage 2 sacral pressure upon admission that measured 6.2 centimeters (cm) (length) x 4.1 cm (width) x 0.2 (depth) cm. A wound clinic note included in R12's admission paperwork stated offloading was of the utmost importance and R12 should be repositioned side-to-side every two hours. If the sacral wound progressed, R12 should be started on an alternating air mattress as soon as possible. […]

  • Actual harm, isolatedF689Apr 27, 2023

    Based on staff and resident interview, and record review, the facility did not ensure 1 Resident (R) (R1) of 3 sampled residents reviewed for falls had adequate assistive devices and interventions in place to prevent future falls. R1 was at risk for falls and fell out of bed on 3/21/23 while having a bad dream. The facility did not implement additional interventions to prevent R1 from falling out of bed again while having a bad dream. On 4/7/23, R1 fell out of bed and fractured R1's right upper arm. […]

  • Actual harm, isolatedF686Nov 2, 2022

    Based on observation, record review, and staff interview, the facility did not ensure each resident received necessary treatment to prevent pressure injuries from developing for 1 Resident (R) (R9) of 5 sampled residents reviewed for pressure injuries. R9 developed an unstageable pressure injury to the right ankle on 8/1/22. When R9 developed a scab to the pressure injury, facility staff did not properly assess R9's pressure injury until 10/18/22 after the pressure injury developed a scab and after A & D ointment was placed on the wound to soften the scab. The wound developed to a stage 3 pressure injury. R9's plan of care was not updated to include R9's unstageable pressure injury and R9 did not have a treatment plan in place. […]

  • No harm, potential for more than minimal, widespreadF812May 7, 2025

    Based on observation, staff interview, and record review, the facility did not ensure food was stored and prepared in a safe and sanitary manner. This practice had the potential to affect all 40 residents residing in the facility. The deep fryer was stored uncovered and had food debris along the sides and in the oil. In addition, there was no cleaning schedule for the deep fryer. Butter was observed in an uncovered container in the prep area. Equipment in the kitchen was not in clean condition. The hood vent above the deep fryer and oven contained a greasy black substance. The stove top had dried food debris. […]

Read 28 findings in full →The most serious and the most recent: 28 of 128 on record.

Every survey on record

FindingsAt actual harm or above

  • Aug 17, 2026Complaint4 findings
  • Jul 16, 2026Complaint1 finding
  • Jun 3, 2026Standard and complaint13 findings
  • Feb 10, 2026Complaint3 findings · 1 harm
  • May 7, 2025Standard11 findings
  • Sep 17, 2024Complaint3 findings
  • Apr 24, 2024Standard18 findings
  • May 30, 2023Complaint1 finding
Show the 18 earlier surveys
  • Apr 27, 2023Complaint3 findings · 1 harm
  • Feb 1, 2023Standard2 findings
  • Dec 13, 2022Complaint4 findings
  • Nov 23, 2022Complaint3 findings
  • Nov 13, 2022Complaint3 findings
  • Nov 2, 2022Complaint10 findings · 2 harm
  • Jan 6, 2022Standard3 findings
  • Jan 13, 2020Complaint5 findings · 2 harm
  • Mar 20, 2019Standard4 findings
  • Jan 14, 2019Complaint1 finding
  • Dec 7, 2017Standard6 findings
  • Sep 28, 2016Standard4 findings
  • Aug 27, 2015Complaint1 finding · 1 harm
  • Sep 10, 2014Standard2 findings
  • Jul 17, 2014Standard9 findings · 1 harm
  • May 23, 2013—3 findings
  • Apr 27, 2012—5 findings
  • Mar 3, 2011—6 findings · 1 harm

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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