Deficiency Index

Royal Park Health and Rehabilitation

Spokane, Washington · CCN 505379

48 surveys since 2010, 16 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
157
Surveys
48
Harm or worse
16
Immediate jeopardy
1
The record, 2010–2026
’10’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy1

Findings at the most serious level CMS records.

Beyond CMS’s monthly file36/48

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
164
Ownership
For profit - Limited Liability company
Chain
EVERGREEN HEALTHCARE GROUP
County
Spokane
Medicare-certified since
1991

CMS ratings

Overall
3
Health inspection
2
Staffing
3
Quality measures
5

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat fewer weighted findings than its peer group.

Weighted by harm level, against 26 for-profit facilities with 128 or more beds in Washington.

Last survey on record

May 5, 2026

188 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.823.97
Registered-nurse hours per resident day0.62—
Annual nurse turnover50.0%45.8%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$111,830 across 4 penalties

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG712.5%H—I—
No harm, potential for more than minimalD3257.1%E1323.2%F47.1%
No harm, potential for minimalA—B—C—
CMS’s current file: 56 of the 157 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6774×

    Provide care and assistance to perform activities of daily living for any resident who is unable.

  • F6844×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • F7604×

    Ensure that residents are free from significant medication errors.

  • F5503×

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  • F6893×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

In the surveyor’s words

From the most serious findings on record at Royal Park Health and Rehabilitation, in the surveyor’s own words.

  • Actual harm, isolatedF691Jul 16, 2025

    Based on interview and record review, the facility failed to ensure provider orders were consistently followed to track ostomy (a surgically placed opening [stoma] in the abdomen to allow body waste to pass into a collection bag) output, teach the resident to manage their ostomy independently, consistently assess and monitor skin around the stoma and provide and document ostomy care consistent with professional standards for 1 of 1 resident (Resident 1) reviewed for ostomy care. Resident 1 experienced harm when they developed excoriation (skin breakdown), redness and weeping, around their ostomy so facility staff were unable to securely adhere the ostomy bag to the skin and required the resident's transfer to the hospital for evaluation and treatment. […]

  • Actual harm, isolatedF689Apr 14, 2025

    Based on observation, interview, and record review, the facility failed to provide adequate staff supervision for the bed mobility and reassess a resident's ability to assist after a room change and level of consciosness to prevent accidents for 1 of 3 sampled residents (Resident 2), reviewed for falls. Resident 2 experienced harm when they were rolled toward the edge of their bed by a staff member during a bed linen change, rolled off the bed headfirst onto the floor, required transfer to the hospital and sustained a subdural hematoma (a serious condition where blood collects between the skull and the surface of the brain, usually caused by a head injury). Findings included . […]

  • Actual harm, isolatedF697Apr 14, 2025

    Based on interview and record review, the facility failed to administer the correct dose of pain medication for 1 of 3 sampled residents (Resident 1), reviewed for medication errors. Resident 1 experienced experienced harm when they had uncontrolled pain that required hospital transfer when Staff administered 50 mg of Tramadol (an opioid medication used for moderate to severe pain) instead of 100 mg, as ordered. Findings included . Review of a facility assessment, dated 03/17/2025, showed Resident 1 was admitted with diagnoses to include sciatica (a condition where a nerve root in the lower back was compressed or irritated which could cause pain and radiated down the leg along the affected nerve) and a progressive neurological disorder that affected movement. […]

  • Actual harm, isolatedF684Nov 13, 2024

    Based on interview and record review, the facility failed to provide the necessary care and services to maintain the resident's highest practicable level of well-being for 1 of 3 residents (Resident 1) reviewed for diabetes management. Resident 1 experienced harm when they were found unresponsive from a blood sugar of 39 milligrams (mg)/deciliter (dl) (a normal blood sugar ranges from 80 mg/dl to 130 mg/dl) and Staff administered an oral glucose gel which resulted in Resident 1 aspiration (when food or drink goes into the lung). This failure placed other residents at risk for diminished quality of care. Findings included . Review of the facility assessment, dated 10/28/2024, showed Resident 1 had diagnoses to include diabetes and lung disease. […]

  • Actual harm, isolatedF600Aug 2, 2024

    Based on observations, interview, and record review, the facility failed to ensure a resident was free from sexual abuse by a staff member for 1 of 3 sampled residents (Resident 1), reviewed for abuse. Resident 1 experienced harm when they reported a staff member had sexual intercourse with them and the sexual assault exam showed abrasions consistent with penile penetration. This failure placed the resident at risk for further abuse and psychosocial harm. Findings included . Review of the facility's policy titled Abuse, Neglect and Misappropriation of Resident Property Prohibition Policy, updated 10/2022, showed each resident has the right to be free from abuse, including verbal, mental, sexual, or physical abuse . […]

Read 33 findings in full →The most serious and the most recent: 33 of 157 on record.

Every survey on record

FindingsAt actual harm or above

  • May 5, 2026Standard7 findings
  • Sep 9, 2025Complaint1 finding
  • Jul 16, 2025Complaint1 finding · 1 harm
  • Jun 9, 2025Complaint1 finding
  • Apr 14, 2025Complaint2 findings · 2 harm
  • Jan 17, 2025Standard and complaint24 findings
  • Nov 13, 2024Complaint1 finding · 1 harm
  • Aug 2, 2024Complaint3 findings · 2 harm
Show the 40 earlier surveys
  • May 13, 2024Complaint3 findings
  • Mar 7, 2024Complaint2 findings
  • Jan 26, 2024Complaint3 findings · 1 harm
  • Oct 4, 2023Standard and complaint8 findings
  • Oct 13, 2022Complaint1 finding
  • May 6, 2022Standard6 findings
  • Apr 27, 2022Complaint2 findings
  • Dec 10, 2021Complaint2 findings · 1 harm
  • Nov 18, 2021Complaint1 finding
  • Mar 24, 2021Complaint1 finding
  • Dec 23, 2020Infection control2 findings
  • Nov 18, 2019Complaint2 findings
  • Sep 5, 2019Complaint2 findings
  • May 24, 2019Complaint3 findings
  • Jan 31, 2019Standard16 findings
  • Dec 20, 2018Complaint2 findings
  • Aug 23, 2018Complaint1 finding
  • Dec 14, 2017Standard22 findings · 1 harm
  • Sep 22, 2017Complaint2 findings · 1 harm
  • Jul 13, 2017Complaint1 finding · 1 harm
  • Jun 20, 2017Complaint1 finding
  • Apr 4, 2017Complaint2 findings
  • Dec 29, 2016Complaint1 finding
  • Dec 8, 2016Complaint1 finding · 1 harm
  • Oct 17, 2016Standard and complaint7 findings
  • May 6, 2016Complaint1 finding
  • Jan 4, 2016Complaint1 finding
  • Sep 25, 2015Standard and complaint2 findings
  • Jan 23, 2015Complaint1 finding
  • Nov 10, 2014Complaint1 finding · 1 harm
  • Aug 12, 2014Standard3 findings
  • Jun 18, 2014Complaint1 finding
  • Apr 14, 2014Complaint1 finding · 1 harm
  • Jun 5, 2013—3 findings
  • Apr 25, 2013—2 findings
  • Apr 17, 2012—1 finding
  • Mar 2, 2011—2 findings
  • Jan 27, 2011—2 findings
  • Dec 10, 2010—1 finding · 1 harm
  • Sep 22, 2010—1 finding · 1 harm

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction