Deficiency Index

Rochester Manor

Rochester, New Hampshire · CCN 305024

16 surveys since 2011. The first finding at harm level was recorded in 2023.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
60
Surveys
16
Harm or worse
1
Immediate jeopardy
0
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Harm or worse1

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file11/16

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
108
Ownership
For profit - Corporation
Chain
GENESIS HEALTHCARE
County
Strafford
Medicare-certified since
1972

CMS ratings

Overall
2
Health inspection
2
Staffing
2
Quality measures
2

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat more weighted findings than its peer group.

Weighted by harm level, against 16 for-profit facilities of 100–127 beds in New Hampshire.

Last survey on record

Jun 11, 2026

151 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.203.35
Registered-nurse hours per resident day0.55—
Annual nurse turnover32.8%41.0%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG15.9%H—I—
No harm, potential for more than minimalD1694.1%E—F—
No harm, potential for minimalA—B—C—
CMS’s current file: 17 of the 60 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6102×

    Respond appropriately to all alleged violations.

  • F8122×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • F5831×

    Keep residents' personal and medical records private and confidential.

  • F5851×

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

  • F6091×

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

In the surveyor’s words

From the most serious findings on record at Rochester Manor, in the surveyor’s own words.

  • Actual harm, isolatedF689Mar 24, 2023

    Based on interview and record review, it was determined that the facility failed to ensure that a resident had adequate devices to prevent a fall, resulting in a fracture, for 1 of 3 residents reviewed for accident hazards in a final sample of 29 residents (Resident identifier is #86). Finding include: Interview on 3/22/23 at 11:03 a.m. with Resident #86 revealed Resident #86 was admitted to the facility for skilled nursing services on 3/2/23. Resident #86 stated that upon admission, he/she was asked if he/she needed bed rails. Resident #86 stated Absolutely, I'm weak and have a history of falls. Further interview with Resident #86 revealed that bed rails were never installed on their bed. […]

  • No harm, potential for more than minimal, isolatedF656Jun 11, 2026

    Based on record review and interview, the facility failed to implement a comprehensive care plan for 1 resident in a final sample of 19 residents (Resident identifier is #55).Findings Include: Review on 6/11/26 of the facility's policy Skin integrity and Wound Management, review date 6/15/25, revealed . The plan of care will be reflective of assessment findings from the comprehensive patient assessment and wound evaluation 6.4 Perform and document skin inspection on all newly admitted /readmitted patients weekly thereafter and with any significant change of condition.Resident #55Review on 6/11/26 of Resident #55;'s care plan revealed an intervention of Weekly wound assessment to include measurements and description of wound status, dated 8/21/25 within the focus area of risk for skin… […]

  • No harm, potential for more than minimal, isolatedF684Jun 11, 2026

    Based on observation, interview, and record review, the facility failed to facilitate ordered services from an outside provider for 1 of 3 residents reviewed for Urinary catheter/UTI (Urinary Tract Infection) in a final sample of 19 residents. (Resident identifier is #36.)Findings include:Interview on 6/8/26 at approximately 10:34 a.m. with Resident #36 revealed that they were waiting for an appointment that was very important to them. Review 6/8/26 of Resident #36's Physician's orders revealed an order dated 5/26/26, please arrange for urgent follow up with urology. to consider prophylactic abx (antibiotics) given repeated hospitalizations with urosepsis and chronic indwelling foley.Interview on 6/11/26 at approximately 1:18 p.m. […]

  • No harm, potential for more than minimal, isolatedF609Jan 14, 2026

    Based on interview and record review, it was determined that the facility failed to report an injury of unknown source to the State Survey Agency (SSA) for 1 of 1 residents reviewed for neglect. (Resident identifier is #1).Findings include:Review on 1/14/26 of Resident #1's progress note, dated 12/8/25 at 11:26 a.m., revealed a note by Staff D (Physician Assistant) that read, Chief complaint: Nursing request eval [evaluation] for LUE [Left Upper Extremity] swelling. New LUE edema exam. Most consistent with dependent edema in setting of severe hypoalbuminemia, as well as patient reported sleeping on left side. Though some of the swelling to LUE does not appear to be pitting, and there is minimal erythema/warmth and slight tenderness. […]

  • No harm, potential for more than minimal, isolatedF610Jan 14, 2026

    Based on interview and record review, it was determined that the facility failed to thoroughly investigate an injury of unknown source for 1 of 1 resident reviewed for neglect. (Resident Identifier is #1). Findings include:Review on 1/14/26 of Resident #1's progress note, dated 12/8/25 at 11:26 a.m. revealed, a note by Staff D (Physician Assistant) that read, Chief complaint: Nursing request eval [evaluation] for LUE [Left Upper Extremity] swelling. New LUE edema exam. Most consistent with dependent edema in setting of severe hypoalbuminemia, as well as patient reported sleeping on left side. Though some of the swelling to LUE does not appear to be pitting, and there is minimal erythema/warmth and slight tenderness. […]

Read 20 findings in full →The most serious and the most recent: 20 of 60 on record.

Every survey on record

FindingsAt actual harm or above

  • Jun 11, 2026Standard2 findings
  • Jan 14, 2026Complaint4 findings
  • Jun 6, 2025Standard and complaint6 findings
  • Apr 3, 2024Standard1 finding
  • Mar 24, 2023Standard and complaint4 findings · 1 harm
  • Apr 27, 2022Standard7 findings
  • Apr 8, 2021Standard5 findings
  • Jul 11, 2019Standard2 findings
Show the 8 earlier surveys
  • Oct 16, 2018Complaint1 finding
  • Apr 13, 2017Standard7 findings
  • Apr 14, 2016Standard1 finding
  • Feb 19, 2015Standard3 findings
  • Mar 27, 2014Standard3 findings
  • Jun 14, 2013—4 findings
  • Jun 1, 2012—3 findings
  • May 12, 2011—7 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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