Regency Heritage Nursing and Rehabilitation Center

In the surveyor’s words

From the most serious findings on record at Regency Heritage Nursing and Rehabilitation Center, in the surveyor’s own words.

• No harm, potential for more than minimal, patternF812Jan 25, 2022

  Based on observations, interviews, and review of other facility documentation, it was determined that the facility failed to handle potentially hazardous food and maintain sanitation in a safe and consistent manner to prevent food borne illness. This deficient practice was evidenced by the following: On [DATE] from 9:53 to10:42 AM, the surveyors, accompanied by the Assistant Administrator (AA) observed the following in the kitchen: 1. In the dry storage room on a middle shelf a stack of Styrofoam bowls was removed from their original packaging. The bowls were uncovered, and the eating surface was exposed. On interview the AA stated, I'll take those. That shouldn't be like that. 2. […]

• No harm, potential for more than minimal, patternF836Oct 5, 2021

  COMPLAINT # NJ 5, NJ 4, NJ 6, NJ 0 Based on observation, interview, and review of facility provided documentation, the facility failed to a.) maintain the required minimum direct care staff-to-resident ratios as mandated by the state of New Jersey for 33 of 35-day shifts and 29 of 35 overnight shifts reviewed b.) ensure a resident was fed timely for 1 of 13 residents reviewed, (Resident #1) and c.) ensure call bells were answered timely for 3 of 13 residents reviewed (Resident #1, Resident #7, and Resident # 10 ) This deficient practice was evidenced by the following: Reference: New Jersey Department of Health (NJDOH) memo, dated 1/28/2021, Compliance with N.J.S.A. […]

• No harm, potential for more than minimal, patternF880Oct 5, 2021

  COMPLAINT # NJ 6 Based on observation, interview, review of the medical records, and other facility documentation, it was determined that the facility failed to follow the manufacturer's directions for the cleaning and disinfecting of glucometers (blood sugar monitoring device) for 4 of 4 residents (Resident #13, #1, #8, and #9) observed during blood sugar monitoring (fingerstick). This deficient practice was evidenced by the following: On 10/05/21, from 08:32 AM to 08:50 AM, the surveyor observed the medication pass and the Registered Nurse Charge Nurse (RN/CN) as she went from room to room to perform blood sugar checks (fingerstick) of residents on the second-floor unit L2. The surveyor observed the following: 1. […]

• No harm, potential for more than minimal, isolatedF686Jul 10, 2026

  COMPLAINT #: 2727628 Based on interviews, medical record review, and review of other pertinent facility documents on 7/9/26 and 7/10/26, it was determined that the facility failed to: a) ensure that Resident #1's pressure ulcer was consistently evaluated by wound care and b) develop a comprehensive person-centered care plan (CP) that addressed skin conditions identified in Resident #1's comprehensive assessment. The deficient practice was identified for 1 of 3 residents (Resident #1) reviewed for wound care and was evidenced by the following:Resident #1 was not at the facility at the time of the survey. A closed medical record review was conducted. […]

• No harm, potential for more than minimal, isolatedF842Jul 10, 2026

  COMPLAINT #2999892 Based on interviews, review of medical records and other pertinent facility documentation on 7/9/26 and 7/10/26, it was determined that the facility failed to maintain an accurate and complete medical record in accordance with acceptable professional standards of practice when staff failed to consistently document on the 24 Hour Vital Signs/Neuro Checks form for a resident who had an unwitnessed fall and was observed with redness on their face. This deficient practice was identified for 1 of 2 residents reviewed for falls (Resident #8) and was evidenced by the following:A review of the admission Record revealed that Resident #8 was admitted to the facility with diagnoses that included but were not limited to: aphasia (a language disorder that affects your ability to… […]