Deficiency Index

Phoebe Allentown Health Care Center

Allentown, Pennsylvania · CCN 395080

33 surveys since 2011. The first finding at harm level was recorded in 2025.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
101
Surveys
33
Harm or worse
1
Immediate jeopardy
1
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy1

Findings at the most serious level CMS records.

Beyond CMS’s monthly file26/33

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
343
Ownership
Non profit - Corporation
Chain
Independent
County
Lehigh
Medicare-certified since
1967

CMS ratings

Overall
3
Health inspection
3
Staffing
3
Quality measures
2

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat more weighted findings than its peer group.

Weighted by harm level, against 46 not-for-profit facilities with 128 or more beds in Pennsylvania.

Last survey on record

Jun 12, 2026

150 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.783.91
Registered-nurse hours per resident day0.43—
Annual nurse turnover46.9%39.5%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$11,087 across 1 penalty

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K15.0%L—
Actual harmG—H—I—
No harm, potential for more than minimalD1890.0%E—F15.0%
No harm, potential for minimalA—B—C—
CMS’s current file: 20 of the 101 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6843×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • F5502×

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  • F6562×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F6882×

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

  • F8802×

    Provide and implement an infection prevention and control program.

In the surveyor’s words

From the most serious findings on record at Phoebe Allentown Health Care Center, in the surveyor’s own words.

  • Immediate jeopardy, patternF880Aug 19, 2025

    Based on facility policy review, observation, staff interview, and a review of manufacturer's instructions, it was determined that the facility failed to implement proper infection control regarding the proper use and disinfection of multi-use blood glucose meters (BGM) for one of seven sampled residents (Resident 1), and on six of six nursing units. This resulted in an Immediate Jeopardy situation due to an increased likelihood of transmitting bloodborne pathogens between residents who required fingerstick blood glucose testing. Findings include:Review of the facility policy entitled, Blood Glucose Meter Testing, last reviewed, October 16, 2024, revealed that blood glucose testing using a meter would be done in accordance with federal regulations. […]

  • No harm, potential for more than minimal, widespreadF812Aug 8, 2024

    Based on facility policy review, observation, and staff interview, it was determined that the facility failed to properly store food and maintain sanitary conditions in the dietary department, on two of six unit kitchens ( 1 [NAME] and 1 East), and on two of six unit pantries (2 East and 3 East). Findings include: Review of the facility policy entitled, Labeling Food and Beverages, last reviewed February 27, 2024, revealed staff were to date all food items. Review of the facility policy entitled, Use and Storage of Resident Obtained Foods, last reviewed July 13, 2024, revealed that staff were to place the resident's name and date on any food placed in the unit pantry refrigerator and these items were to be discarded after five days. […]

  • No harm, potential for more than minimal, widespreadF812Sep 17, 2021

    Based on facility policy review, observation, and staff interview, it was determined that the facility failed to properly store food items. Findings include: Review of the facility policy entitled, Labeling Food and Beverages, last revised July 16, 2020, revealed that all food items stored in the kitchen were to be clearly identified with the item name/product, the production or opened date, and the use by date. Observations during the initial tour of the kitchen on September 14, 2021 at 9:10 a.m. with the food service director, revealed that in the freezer there were two plain opened plastic bags containing ravioli and a roll which were not labeled or dated. […]

  • No harm, potential for more than minimal, patternF755Sep 17, 2021

    Based on facility policy review, observation, and staff interview, it was determined that the facility failed to maintain accurate reconciliation records for controlled substances on three of six nursing units. (One East, Two East, and Three [NAME]) Findings include: Review of the facility policy entitled, Controlled Substance Medications-Schedules CIII, CIV, CV, dated March 30, 2021, revealed that medications included in the Drug Enforcement Agency (DEA) classification as controlled substances, and medications classified as controlled substances by state law were subject to ordering, receipt, and record keeping requirements in the facility in accordance with federal and state laws and regulations. […]

  • No harm, potential for more than minimal, isolatedF605Jun 12, 2026

    Based on clinical record review and staff interview, it was determined that the facility failed to document the rationale for the continued use of as needed (PRN) anti-anxiety medications for one of five sampled residents who were on psychotropic medications. Findings include: Clinical record review revealed that Resident 40 had diagnoses that included Alzheimer's disease, dementia and anxiety disorder. The Minimum Data Set assessment dated [DATE], indicated that the resident had cognitive impairment. A review of the care plan revealed that the resident received anti-anxiety medications (Lorazepam) related to an anxiety disorder. […]

Read 20 findings in full →The most serious and the most recent: 20 of 101 on record.

Every survey on record

FindingsAt actual harm or above

  • Jun 12, 2026Standard7 findings
  • Aug 19, 2025Complaint1 finding · 1 harm
  • Jul 17, 2025Standard3 findings
  • May 12, 2025Complaint1 finding
  • Apr 24, 2025Complaint1 finding
  • Aug 8, 2024Standard6 findings
  • Sep 14, 2023Standard1 finding
  • Aug 5, 2022Standard7 findings
Show the 25 earlier surveys
  • Sep 17, 2021Standard8 findings
  • Aug 17, 2021Complaint2 findings
  • Jun 15, 2021Complaint2 findings
  • Nov 4, 2020Infection control2 findings
  • Mar 13, 2020Standard5 findings
  • Apr 5, 2019Standard7 findings
  • May 11, 2018Standard4 findings
  • Mar 14, 2018Complaint1 finding
  • Oct 7, 2017Complaint1 finding
  • Sep 14, 2017Complaint1 finding
  • Aug 8, 2017Complaint1 finding
  • Apr 21, 2017Standard and complaint4 findings
  • May 27, 2016Standard4 findings
  • Feb 16, 2016Complaint1 finding
  • Dec 2, 2015Complaint1 finding
  • Jun 18, 2015Complaint1 finding
  • Apr 24, 2015Standard1 finding
  • May 2, 2014Standard4 findings
  • Jul 17, 2013—2 findings
  • Jun 21, 2013—7 findings
  • Aug 3, 2012—2 findings
  • May 11, 2012—5 findings
  • Jun 17, 2011—6 findings
  • Apr 5, 2011—1 finding
  • Feb 3, 2011—1 finding

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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