Based on facility policy review, clinical record review, and resident and staff interview, it was determined that the facility failed to provide care and services in a manner that respected each resident's dignity and preferences to promote quality of life, resulting in psychosocial harm for one of seven sampled residents. (Resident 1)Findings include: Review of the facility policy entitled, Treatment: Considerate and Respectful, reviewed February 21, 2025, revealed that residents were to be groomed as they wished to be groomed, which included maintaining the resident's personal preference regarding hair style and length. Clinical record review revealed that Resident 1 had diagnoses that included chronic pain syndrome, major depressive disorder, and anxiety. …
F550 citations in Pennsylvania
Resident rights and dignity · Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Pennsylvania cites F550 less often than its own record predicts
0.67 times the national share — cited less often here than elsewhere.
Of every deficiency written in Pennsylvania in 2025, this is the portion that was F550.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Pennsylvania surveyors wrote
F550 findings written in Pennsylvania, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on review of facility policy, observations, and staff interviews, it was determined that the facility failed to ensure that care was provided in a manner which maintained resident dignity for one of two residents (Residents R46). Findings include: Review of facility policy Resident Rights dated 5/1/26, indicated the residents have a right to a dignified existence and self-determination. The facility will promote the exercise of rights for each resident. Review of the clinical record indicated Resident R46 was admitted to the facility on [DATE]. …
Based on review of facility documentation, resident and staff interviews it was determined that the facility failed to observe resident rights for four of four residents.Findings include: Review of facility policy Resident Rights dated 1/1/26, indicated: Respect and Dignity - The resident has a right to be treated with respect and dignity, including: The right to reside and receive services in the facility with reasonable accommodation of resident needs and preferences. Review of facility documentation Resident Council Minutes dated 9/22/25, indicated: Call bells DON told group to re- hit call bell if staff doesn't come back timely. During a resident group interview 3/2/26, at 11:20 a.m. residents were asked about the process for call bell's and how they are answered. …
The short window
Recent years
| Year | Share of Pennsylvania citations | vs expected |
|---|---|---|
| 2023 | 2.09% | 1.01× |
| 2024 | 1.56% | 0.71× |
| 2025 | 1.42% | 0.67× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Pennsylvania surveyors cite →
Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction