Deficiency Index

Millcreek Manor

Erie, Pennsylvania · CCN 396072

27 surveys since 2011. The first finding at harm level was recorded in 2022.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
102
Surveys
27
Harm or worse
2
Immediate jeopardy
1
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy1

Findings at the most serious level CMS records.

Beyond CMS’s monthly file16/27

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
144
Ownership
Non profit - Corporation
Chain
LECOM SENIOR LIVING
County
Erie
Medicare-certified since
2000

CMS ratings

Overall
4
Health inspection
3
Staffing
5
Quality measures
3

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat fewer weighted findings than its peer group.

Weighted by harm level, against 46 not-for-profit facilities with 128 or more beds in Pennsylvania.

Last survey on record

Mar 29, 2026

225 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day4.073.91
Registered-nurse hours per resident day0.93—
Annual nurse turnover40.0%39.5%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$100,240 across 1 penalty

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ13.4%K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD2172.4%E620.7%F—
No harm, potential for minimalA—B13.4%C—
CMS’s current file: 29 of the 102 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F8425×

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

  • F6844×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • F7604×

    Ensure that residents are free from significant medication errors.

  • F7582×

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

  • F5541×

    Allow residents to self-administer drugs if determined clinically appropriate.

In the surveyor’s words

From the most serious findings on record at Millcreek Manor, in the surveyor’s own words.

  • Immediate jeopardy, isolatedF689Feb 23, 2024

    Based on review of facility policy, clinical and hospital records, and resident and staff interviews, it was determined that the facility failed to implement sufficient safety precautions to prevent a resident with a history of suicide attempt by overdose, from appropriating a significant number of prescription medications that resulted in an overdose of the prescription medications that were provided during medication administration by the facility for one (Resident R234) of three residents reviewed with a history of suicide attempts, and resulted in an Immediate Jeopardy situation. Findings include: Review of a facility policy entitled Medication Administration dated 10/30/23, indicated that staff will remain at bedside with the resident until all medications are taken. […]

  • Actual harm, isolatedF686May 6, 2022

    Based on review of clinical records, facility documentation, facility policies, and staff interviews, it was determined that the facility failed to follow professional standards regarding pressure ulcer prevention measures, that resulted in actual harm of a Stage III (full-thickness loss of skin) pressure ulcer for one of ten residents reviewed (Resident R83) and failed to make certain weekly skin assessments were being performed for two of ten residents reviewed (Residents R83 and R164). […]

  • No harm, potential for more than minimal, patternF628Jan 23, 2026

    Based on review of facility policy, clinical records, and staff interview, it was determined that the facility failed to make certain that the necessary resident information was communicated to the receiving health care provider upon transfer to the hospital for four of eight residents reviewed for hospitalization (Residents R1, R56, R58, and Closed Record Resident CR149). Findings include: Review of a facility policy entitled Transfer or Discharge, Facility - Initiated, dated January 2026, indicated that should a resident be transferred or discharged for any reason, the following information is communicated to the receiving facility or provider: basis for the transfer or discharge, contact information of the practitioner responsible for the care of the resident, resident representative… […]

  • No harm, potential for more than minimal, patternF554Feb 23, 2024

    Based on observations, review of facility policy and clinical records and staff interview, it was determined that the facility failed to assess a resident for self-administration of medication for one of 25 residents reviewed (Resident R102). Findings include: Review of facility policy entitled Resident Self-Administration of Medication dated 10/03/23, indicated that the interdisciplinary team will determine if it is safe for the resident to self-administer drugs before the resident may exercise that right. […]

  • No harm, potential for more than minimal, patternF655Feb 23, 2024

    Based on review of facility policy, clinical record review, and staff interview, it was determined that the facility failed to provide a written summary of the baseline care plan and order summary to the resident and/or representative for four of 25 residents reviewed (Residents R10, R79, R124, and R117). Findings include: A facility policy entitled, Care Plans dated 10/30/2023, revealed that A copy of the care plan will be provided to the resident and/or family/responsible party. […]

Read 21 findings in full →The most serious and the most recent: 21 of 102 on record.

Every survey on record

FindingsAt actual harm or above

  • Mar 29, 2026Complaint2 findings
  • Jan 23, 2026Standard2 findings
  • Nov 18, 2025Complaint1 finding
  • Jul 30, 2025Complaint2 findings
  • Mar 27, 2025Complaint1 finding
  • Jan 24, 2025Standard3 findings
  • Sep 5, 2024Complaint1 finding
  • Jul 24, 2024Complaint1 finding
Show the 19 earlier surveys
  • Feb 23, 2024Standard9 findings · 1 harm
  • Feb 2, 2024Complaint3 findings
  • Oct 16, 2023Complaint4 findings
  • Mar 24, 2023Standard6 findings
  • Feb 6, 2023Complaint1 finding
  • May 6, 2022Standard4 findings · 1 harm
  • Feb 3, 2022Complaint1 finding
  • Aug 26, 2021Complaint1 finding
  • Apr 12, 2021Complaint1 finding
  • Oct 25, 2018Standard7 findings
  • Nov 17, 2017Standard2 findings
  • Oct 4, 2016Standard10 findings
  • Nov 20, 2015Standard6 findings
  • Aug 18, 2015Complaint8 findings
  • Oct 16, 2014Standard5 findings
  • Dec 5, 2013—3 findings
  • Nov 2, 2012—3 findings
  • Dec 29, 2011—1 finding
  • Dec 1, 2011—14 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction