Deficiency Index

Otterbein Loveland

Loveland, Ohio · CCN 366445

18 surveys since 2017. The first finding at harm level was recorded in 2021.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
72
Surveys
18
Harm or worse
3
Immediate jeopardy
0
The record, 2017–2026
’17’20’25’26
No harm recordedHarm or worseNot surveyed
Harm or worse3

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file13/18

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
60
Ownership
Non profit - Church related
Chain
OTTERBEIN SENIORLIFE
County
Clermont
Medicare-certified since
2016

CMS ratings

Overall
1
Health inspection
2
Staffing
1
Quality measures
3

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 67 not-for-profit facilities with fewer than 66 beds in Ohio.

Last survey on record

Mar 26, 2026

228 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Annual nurse turnover52.7%50.8%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG13.7%H—I—
No harm, potential for more than minimalD1451.9%E933.3%F311.1%
No harm, potential for minimalA—B—C—
CMS’s current file: 27 of the 72 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F8124×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • F6892×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F8802×

    Provide and implement an infection prevention and control program.

  • F5781×

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

  • F5831×

    Keep residents' personal and medical records private and confidential.

In the surveyor’s words

From the most serious findings on record at Otterbein Loveland, in the surveyor’s own words.

  • Actual harm, isolatedF689May 1, 2023

    Based on record reviews, staff interviews, and review of facility incident log, the facility failed to ensure residents received adequate supervision to prevent a fall with injury. Actual harm occurred when Resident #24 who was assessed and care planned for two staff assistance for toileting fell and sustained a fracture which required hospitalization and surgical intervention after being left unattended while toileting. This affected one resident (#24) out of the three residents reviewed for falls during the annual survey. The facility census was 57. Findings include: 1. […]

  • Actual harm, isolatedF686Mar 24, 2021

    Based on record review, observation, interview, policy review and review of the National Pressure Injury Advisory Panel (NPIAP) recommendations, the facility failed to ensure one (Resident #31) of three residents reviewed for pressure injuries received adequate care, monitoring, and treatment to prevent the development of a pressure ulcers. This resulted in actual harm when Resident #31 was discovered with an avoidable Stage III wound to the right heel caused by a walking boot. The facility identified three residents with pressure injuries. The census was 48. Findings included: Record review revealed Resident #31 was admitted on [DATE] and a readmitted on [DATE]. […]

  • Actual harm, isolatedF760Mar 24, 2021

    Based on record review, staff interview, and policy review, the facility failed to ensure a resident was free from significant medication errors. This resulted in actual harm when Resident #22 was being administered [MEDICATION(S)], a diuretic, at the incorrect dosage. The resident required emergency treatment at a hospital for a low potassium level. This affected one (Resident #22) of the three residents reviewed for diuretics. The facility census was 46. Findings include: Review of the medical record for Resident #22 revealed an original admitted [DATE]. The resident was discharged with return anticipated on 03/20/21 and readmitted on [DATE]. diagnoses [MEDICAL RECORD OR PHYSICIAN ORDER] . […]

  • No harm, potential for more than minimal, widespreadF812Aug 25, 2025

    Based on observation, staff interview, review of dishwasher, refrigerator, freezer, and food temperature logs, and policy review, the facility failed to ensure foods were stored in a manner to prevent spoilage and contamination and failed to ensure the kitchen and dishware were maintained in a sanitary manner. This had the potential to affect all 58 residents residing in the facility. The census was 58. Findings include: 1. During the initial kitchen tour on 08/18/25 from 8:48 A.M through 10:20 A.M. of each facility house with Dietary Technician (DT) #205 revealed, at 8:48 A.M., there was an open container of sour cream dated 08/04/25 with a used by date of 08/11/25 and an open unmarked package of food, identified by DT #205 to be fish aquarium food. […]

  • No harm, potential for more than minimal, widespreadF868Aug 25, 2025

    Based on staff interview, review of Quality Assurance meeting sign-in sheets, and policy review, the facility failed to provide evidence the Medical Director attended and Quality Assurance committee meetings at least quarterly. This had the potential to affect all 58 residents. The census was 58.Findings Include:Review of the sign-in-sheets of the quarterly Quality Assurance (QA) committee meetings dated 09/30/24, 12/20/24, 03/28/25, and 06/19/25 revealed Medical Director #306 did not sign the sign-in attendance paperwork to show attendance.Interview on 08/25/25 at 1:58 P.M. the Administrator verified the MD must attend and participate at each quarterly QA committee meeting. […]

Read 22 findings in full →The most serious and the most recent: 22 of 72 on record.

Every survey on record

FindingsAt actual harm or above

  • Mar 26, 2026Complaint5 findings
  • Aug 25, 2025Standard and complaint11 findings
  • Mar 28, 2024Complaint1 finding
  • May 1, 2023Standard and complaint8 findings · 1 harm
  • Apr 19, 2022Complaint1 finding
  • Nov 30, 2021Complaint4 findings
  • Mar 24, 2021Complaint8 findings · 2 harm
  • Feb 6, 2020Standard2 findings
Show the 10 earlier surveys
  • Dec 23, 2019Complaint1 finding
  • Aug 28, 2019Complaint6 findings
  • Jul 23, 2019Complaint4 findings
  • Jun 3, 2019Complaint6 findings
  • Mar 19, 2019Complaint1 finding
  • Mar 6, 2019Complaint2 findings
  • Feb 11, 2019Complaint4 findings
  • Dec 28, 2018Standard3 findings
  • Aug 2, 2018Complaint2 findings
  • Oct 12, 2017Standard3 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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