Deficiency Index

Northern Cardinal Rehabilitation and Nursing

Suffolk, Virginia · CCN 495206

18 surveys since 2010, 5 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
115
Surveys
18
Harm or worse
5
Immediate jeopardy
1
The record, 2010–2025
’10’15’20’25
No harm recordedHarm or worseNot surveyed
Immediate jeopardy1

Findings at the most serious level CMS records.

Beyond CMS’s monthly file14/18

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
120
Ownership
For profit - Corporation
Chain
EASTERN HEALTHCARE GROUP
County
Suffolk City
Medicare-certified since
1989

CMS ratings

Overall
1
Health inspection
2
Staffing
1
Quality measures
2

CMS’s own Five-Star ratings.

Compared with similar facilities

Not shown for this facility: too few citations in window (n=19, floor 20).

Last survey on record

Jan 8, 2025

670 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.203.30
Registered-nurse hours per resident day0.59—
Annual nurse turnover75.7%53.4%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ12.2%K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD3373.3%E1124.4%F—
No harm, potential for minimalA—B—C—
CMS’s current file: 45 of the 115 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6252×

    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

  • F6572×

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

  • F6582×

    Ensure services provided by the nursing facility meet professional standards of quality.

  • F6772×

    Provide care and assistance to perform activities of daily living for any resident who is unable.

  • F6892×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

In the surveyor’s words

From the most serious findings on record at Northern Cardinal Rehabilitation and Nursing, in the surveyor’s own words.

  • No harm, potential for more than minimal, patternF578Apr 14, 2023

    Based on interview, record review, and facility policy review, the facility failed to ensure that the facility accurately reflected the advance directive status for three of 12 sampled residents (Resident (R) 1, R73, and R109) reviewed for advance directives. Advance directive forms were not present for residents who were identified as DNR (do not resuscitate) status. Although physicians signed forms indicating code status, the forms were not signed by the resident or a health care surrogate named in an advance directive form. […]

  • No harm, potential for more than minimal, patternF623Apr 14, 2023

    Based on interview, record review, and review of facility policy, the facility failed to notify the resident and/or the resident's representative, as well as the Ombudsman of transfers and the reason for the move in writing for two (Resident (R) 19 and R69) of three residents reviewed for hospitalization . The facility failed to provide a written notice, containing all required information, including the reason, date, and location to which the resident was transferred, as well as information about appeal rights, when R19 and R69 were transferred to the hospital for emergency care. Findings include: 1.Review of the Progress Note tab in R69's electronic medical record (EMR) revealed a progress note dated 09/23/22 and timed 12:23 AM. […]

  • No harm, potential for more than minimal, patternF657Apr 14, 2023

    Based on resident and staff interviews, clinical record review and facility documentation review, the facility staff failed to invite 3 residents to attended their person-centered care plan and failed to update and revise one resident care plan who had a change in their code status for 4 of 57 residents (Resident #73, #63, #161 and #109) in the survey sample. PARTICIPATION IN CARE PLANNING 1. a. Review of R73's Admission Record, located in the electronic medical record (EMR) under the Profile tab, indicated the resident was admitted to the facility on [DATE] with diagnoses that included Alzheimer's Disease with late onset. […]

  • No harm, potential for more than minimal, patternF658Apr 14, 2023

    Based on interview, record review, and review of facility policy, the facility failed to ensure one (Resident (R) 63) of five residents reviewed for unnecessary medications received their medication in accordance with accepted professional standards. The facility failed to administer medications in a timely manner as ordered on four of four weekends that were reviewed. Findings include: Review of the Medication Administration policy, revised 12/01/22, revealed it is the facility policy to administer medications within 60 minutes prior to or after the scheduled time. On 04/14/23 at 9:30 AM, a telephone interview with R63's family member (FM63) revealed her mother called her about her medications being late on the weekends. […]

  • No harm, potential for more than minimal, patternF689Apr 14, 2023

    Based on observation, interview, record review, and policy review, the facility failed to ensure that three of 57 sampled residents (Resident (R) 32, R73, and R94) were free of potential accidents while residing in the facility. Specifically, the facility failed to verify placement and function of wander guards (device worn to prevent elopements) for the three residents, who had wandering and/or exit-seeking behaviors. This failure placed the resident at risk for elopement and potential injury. In addition, the facility failed to thoroughly assess one resident (R211) after a fall, as well as conduct a thorough investigation with a root cause analysis to determine the reason for the resident's fall so as to initiate steps to prevent further accidents. Findings include: 1. […]

Read 25 findings in full →The most serious and the most recent: 25 of 115 on record.

Every survey on record

FindingsAt actual harm or above

  • Jan 8, 2025Complaint1 finding
  • Apr 14, 2023Standard and complaint17 findings
  • Sep 10, 2021Infection control1 finding
  • Nov 17, 2020Infection control3 findings
  • Nov 5, 2019Complaint2 findings
  • Oct 3, 2019Standard and complaint10 findings · 1 harm
  • Mar 19, 2018Standard and complaint18 findings · 1 harm
  • Oct 4, 2017Complaint3 findings · 1 harm
Show the 10 earlier surveys
  • Mar 9, 2017Complaint1 finding
  • Nov 17, 2016Standard and complaint5 findings
  • Jan 8, 2016Complaint3 findings
  • Nov 20, 2015Standard23 findings
  • Feb 5, 2015Complaint3 findings
  • Nov 20, 2014Standard and complaint6 findings
  • Jan 10, 2014—2 findings
  • Jul 19, 2013—5 findings · 1 harm
  • Nov 30, 2012—9 findings · 1 harm
  • Sep 10, 2010—3 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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