Deficiency Index

Marlborough Hills Rehabilitation & Health Care Cen

Marlborough, Massachusetts · CCN 225063

32 surveys since 2012, 23 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
203
Surveys
32
Harm or worse
23
Immediate jeopardy
8
The record, 2012–2026
’12’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy8

Findings at the most serious level CMS records.

Beyond CMS’s monthly file23/32

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
186
Ownership
For profit - Limited Liability company
Chain
Independent
County
Middlesex
Medicare-certified since
1967

CMS ratings

Overall
1
Health inspection
1
Staffing
2
Quality measures
1

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 96 for-profit facilities with 128 or more beds in Massachusetts.

Last survey on record

Jun 16, 2026

146 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.393.59
Registered-nurse hours per resident day0.53—
Annual nurse turnover27.3%34.0%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$71,202 across 1 penalty

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ12.4%K—L—
Actual harmG12.4%H—I—
No harm, potential for more than minimalD3481.0%E37.1%F24.8%
No harm, potential for minimalA—B12.4%C—
CMS’s current file: 42 of the 203 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6564×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F8424×

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

  • F6893×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F5522×

    Ensure that residents are fully informed and understand their health status, care and treatments.

  • F5532×

    Allow resident to participate in the development and implementation of his or her person-centered plan of care.

In the surveyor’s words

From the most serious findings on record at Marlborough Hills Rehabilitation & Health Care Cen, in the surveyor’s own words.

  • Immediate jeopardy, isolatedF689Mar 11, 2025

    Based on record review, observations and interview, the facility failed to provide a safe smoking environment for one Resident (#14), of 5 applicable residents, out of a total sample of 34 residents. Specifically, for Resident #14, the facility failed to: -ensure that oxygen was not in use by the Resident when a cigarette placed in the Resident's mouth was lit by staff during a supervised smoking session in the designated smoking area where eight other residents were also present. -ensure that the Resident's oxygen tank and oxygen equipment was prohibited from the designated smoking area. […]

  • Actual harm, isolatedF686Mar 11, 2025

    Based on observation, interview, and record review, the facility failed to provide care consistent with professional standards of practice to prevent and treat a pressure ulcer (localized damage to the skin and/or underlying soft tissue usually over a bony prominence or related to a medical or other device) and prevent further skin and pressure injury for one Resident (#43) out of a total sample of 34 residents. Specifically, for Resident #43, the facility staff failed to: -obtain a Physician's order for the appropriate application, removal, and monitoring of a Controlled Ankle Motion (CAM: orthopedic medical device used for the treatment of severe sprains, fractures in the ankle or foot) boot when the Resident was identified as being at risk for developing pressure ulcers. […]

  • Actual harm, isolatedF658Mar 24, 2022

    Based on records reviewed and interviews for one of four sampled residents (Resident #4), who had a surgical wound to his/her her right lower extremity, the Facility failed to ensure that nursing provided care in accordance with professional standards of practice, when dressings to his/her wound were not completed as ordered, physicians orders for the pressure settings for the wound vac (vacuum assisted closure) machine were not obtained, weekly wound care assessments were not completed, as a result Resident #4 was transferred and admitted to the Hospital, due to a surgical wound infection. Findings include: Review of Facility's Policy titled, Weekly Body Audit, dated 07/2017, indicated that staff are required to complete a skin check evaluation weekly. […]

  • Actual harm, isolatedF686Jan 6, 2022

    Based on observation, record review, and interview the facility failed to provide pressure relief to prevent a pressure ulcer from worsening for one Resident (#98) out of four applicable sampled residents, in a total sample of 34 residents. Findings include: Review of the facility's policy for Prevention and Management of Pressure Injuries, dated July 2017, indicated the following: -Policy: Residents with pressure injuries and those at risk for skin breakdown are identified, assessed and provided appropriate treatment to encourage healing and/or maintenance of skin integrity. […]

  • Actual harm, isolatedF692Jan 6, 2022

    Based on observation, interview and record review, the facility failed to maintain acceptable parameters of nutritional status and track the resident's weight leading to a significant weight loss for one resident (#95), in a total sample of 34 residents. Findings include: Resident #95 was admitted to the facility in 10/2021. Review of the facility policy for weights indicated the following: -The following residents are weighed weekly X4 Newly admitted residents Newly readmitted residents Residents with an unplanned weight loss of >5% in a month All weight loss/gain of 5 pounds or more on a resident weighing over 100 pounds requires a reweigh for verification, on the same scale with a nurse present. […]

Read 41 findings in full →The most serious and the most recent: 41 of 203 on record.

Every survey on record

FindingsAt actual harm or above

  • Jun 16, 2026Complaint2 findings
  • Oct 14, 2025Complaint1 finding
  • May 21, 2025Complaint3 findings
  • Mar 19, 2025Complaint2 findings
  • Mar 11, 2025Standard13 findings · 2 harm
  • Feb 28, 2024Complaint1 finding
  • Dec 22, 2023Standard7 findings
  • Nov 30, 2023Complaint2 findings
Show the 24 earlier surveys
  • Dec 5, 2022Standard11 findings
  • Jun 23, 2022Standard14 findings
  • Mar 24, 2022Complaint3 findings · 1 harm
  • Jan 6, 2022Standard19 findings · 3 harm
  • Nov 9, 2021Complaint2 findings
  • Aug 17, 2021Complaint4 findings
  • Jun 23, 2021Standard12 findings
  • Jan 12, 2021Infection control2 findings
  • May 29, 2019Standard31 findings · 5 harm
  • Jan 2, 2019Complaint6 findings · 4 harm
  • Jul 17, 2018Complaint1 finding
  • Mar 27, 2018Standard31 findings · 3 harm
  • Dec 4, 2017Complaint1 finding
  • Dec 14, 2016Standard11 findings · 2 harm
  • Sep 9, 2015Standard3 findings
  • May 19, 2015Complaint2 findings · 2 harm
  • Apr 9, 2015Complaint1 finding
  • Feb 20, 2015Complaint1 finding
  • Sep 16, 2014Complaint1 finding
  • Jul 1, 2014Standard5 findings
  • Jul 8, 2013—1 finding · 1 harm
  • May 22, 2013—4 findings
  • Apr 5, 2012—5 findings
  • Jan 5, 2012—1 finding

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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