Deficiency Index

Maple City Rehabilitation and Nursing Center

Hornell, New York · CCN 335322

24 surveys since 2010, 6 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
109
Surveys
24
Harm or worse
6
Immediate jeopardy
4
The record, 2010–2026
’10’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy4

Findings at the most serious level CMS records.

Beyond CMS’s monthly file18/24

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
114
Ownership
For profit - Corporation
Chain
HURLBUT CARE
County
Steuben · rural
Medicare-certified since
1971

CMS ratings

Overall
1
Health inspection
1
Staffing
1
Quality measures
1

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat more weighted findings than its peer group.

Weighted by harm level, against 79 for-profit facilities of 100–127 beds in New York.

Last survey on record

Jul 30, 2026

102 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day3.013.37
Registered-nurse hours per resident day0.50—
Annual nurse turnover57.3%47.0%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$62,207 across 1 penalty

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG13.8%H13.8%I—
No harm, potential for more than minimalD1557.7%E415.4%F13.8%
No harm, potential for minimalA—B415.4%C—
CMS’s current file: 26 of the 109 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F5842×

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

  • F5581×

    Reasonably accommodate the needs and preferences of each resident.

  • F5821×

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

  • F6001×

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

  • F6091×

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

In the surveyor’s words

From the most serious findings on record at Maple City Rehabilitation and Nursing Center, in the surveyor’s own words.

  • Actual harm, patternF684Aug 23, 2024

    Based on observations, interviews, and record review conducted during the Recertification Survey from 08/18/2024 to 08/23/2024, the facility failed to ensure residents received treatment and care in accordance with professional standards of practice for two (Resident #59 and #71) of two residents reviewed. Specifically, Resident #59 was readmitted from the hospital on 08/06/2024 following surgical treatment of an abscess (a painful, swollen lump filled with pus) and did not have a follow up evaluation as ordered in a timely manner. […]

  • Actual harm, isolatedF558Aug 23, 2024

    Based on observations, interviews, and record review conducted during the Recertification Survey from 08/18/2024 to 08/23/2024, the facility did not allow a resident the right to reside and receive services in the facility with reasonable accommodation of resident needs and preferences except when to do so would endanger the health or safety of the resident for one (Resident #31) of five residents reviewed for accidents. Specifically, Resident #31's side rails that were used to increase their independence and mobility in bed were removed by the facility as considered being a restraint without an appropriate assessment resulting in a fall out of bed with injury. […]

  • No harm, potential for more than minimal, widespreadF655Aug 23, 2024

    Based on interviews and record review conducted during the Recertification Survey from 08/18/2024 to 08/23/2024, for 24 (Residents #1, #5, #22, #25, #27, #28, #37, #49, #58, #59, #61, #69, #73, #76, #79, #82, #83, #84, #85, #100, #109, #110, #161, #311) of 24 residents, the facility did not ensure that the baseline care plan (care plan developed within 48 hours of admission that includes the minimum healthcare information necessary to properly care for the immediate needs of the resident) was completed within the required timeframe and that a summary of the baseline care plan was provided to the resident and/or their representative. […]

  • No harm, potential for more than minimal, patternF842Jul 30, 2026

    Based on interviews and record reviews, the facility failed to ensure medical records were complete and readily accessible for three of five residents reviewed (Residents #2, #4 and #5). Specifically, the facility could not readily access medical records maintained in its prior electronic medical record system prior to May 2023 due to transition to a new electronic medical record program for Residents #2, #4, and #5. In addition, the facility could not provide the preadmission screening information for Resident #4. […]

  • No harm, potential for more than minimal, patternF584Aug 23, 2024

    Based on observations, interviews, and record review conducted during the Recertification Survey and complaint investigation (NY00345323) from 08/18/2024 to 08/23/2024, for two (first and second floors) of two resident-use floors, the facility did not ensure a safe, clean, comfortable, and homelike environment. Specifically, there were roof leaks, missing ceiling tiles, and resident care equipment was dirty. The findings are: Record review of a roof vendor work estimate, dated 07/19/2024, revealed: roof repairs on the Ballasted EPDM (ethylene propylene diene terpolymer; a durable synthetic roofing membrane) roof system as needed in the active leak location on the South side of the building. […]

Read 24 findings in full →The most serious and the most recent: 24 of 109 on record.

Every survey on record

FindingsAt actual harm or above

  • Jul 30, 2026Complaint1 finding
  • Aug 23, 2024Standard and complaint14 findings · 2 harm
  • Mar 28, 2024Complaint1 finding
  • Oct 3, 2023Complaint1 finding
  • Jun 10, 2022Standard and complaint4 findings
  • Aug 6, 2020Complaint1 finding
  • Nov 1, 2019Standard5 findings
  • Sep 13, 2019Complaint1 finding
Show the 16 earlier surveys
  • Apr 16, 2019Complaint2 findings
  • Mar 30, 2018Standard and complaint6 findings
  • May 1, 2017Complaint1 finding
  • Mar 21, 2017Complaint2 findings
  • Jan 13, 2017Standard5 findings
  • May 3, 2016Complaint2 findings
  • Dec 4, 2015Standard10 findings
  • Jul 9, 2015Complaint2 findings
  • Feb 12, 2015Standard and complaint7 findings
  • Jun 20, 2014Standard3 findings
  • Sep 24, 2013—1 finding
  • Jul 12, 2013—13 findings · 4 harm
  • May 25, 2012—8 findings
  • Sep 19, 2011—1 finding
  • May 12, 2011—17 findings
  • Sep 22, 2010—1 finding

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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