Life Care Center of Sullivan

In the surveyor’s words

From the most serious findings on record at Life Care Center of Sullivan, in the surveyor’s own words.

• Actual harm, isolatedF658Apr 22, 2026

  Based on interviews and record review facility staff failed to obtain orders and complete assessments for one resident (Resident #1's) surgical wound which resulted in amputation of the right trans metatarsal (a partial foot amputation) The facility census was 67.1. Review of the facility's treatment order policy, reviewed 6/12/25, showed treatment orders are written per physician orders. If a resident has multiple wound sites, a complete and separate treatment order must be written for each site. […]

• Actual harm, isolatedF684Jun 16, 2025

  Based on observation, interview and record review, facility staff failed to provide timely treatment to one resident (Resident #1) when he/she sustained a burn injury to his/her right thigh on 06/02/25 from hot coffee and staff did not document any treatment interventions for the burn until 06/04/25. The facility's census was 67. 1. Review of the facility's policies showed the facility did not provide a policy for how to address a change in a resident's condition after a burn injury. 2. Review of Resident #1's quarterly Minimum Data Set (MDS), a federally mandated assessment tool, dated 05/23/25, showed staff assessed the resident as moderate cognitive impairment, independent with eating, bed mobility, and transfers. […]

• No harm, potential for more than minimal, widespreadF812Oct 4, 2024

  Based on observation, interview and record review, the facility staff failed to properly wash and sanitize soiled dishes to prevent cross-contamination. Facility staff failed to allow dishes to air dry prior to storage and use to prevent the growth of food-borne pathogens. Facility staff also failed to ensure waste containers in food preparation and utensil washing areas were covered when not in actual use. The facility census was 69. 1. Review of the facility's High-Temperature Dish Machine policy, dated 11/30/10, showed direction for the final sanitizing rinse temperature of the machine to be 180 degrees Fahrenheit (dF) and a booster heater is required to reach the 180 dF temperature for the rinse cycle. […]

• No harm, potential for more than minimal, widespreadF812Feb 10, 2022

  Based on observation, interview and record review, facility staff failed to wash their hands as often as necessary using approved techniques to prevent cross-contamination. Facility staff also failed to allow sanitized dishes to air dry prior to storage and use. The facility census was 67. 1. Review of the facility's Hand Hygiene policy dated 12/04/20, showed the policy directed staff to perform proper hand hygiene after contact with blood, body fluids, or visibly contaminated surfaces, after touching their face mask; before putting on and after removing personal protective equipment, and after removal of gloves. […]

• No harm, potential for more than minimal, patternF677Jun 25, 2026

  Based on observation, interviews, and record review, facility staff failed to provide care to meet the basic hygiene needs for five residents (Resident #2, #4, #5, #6, and #7) out of seven sampled residents who required assistance with Activities of Daily Living. The facility's census was 82. 1. Review of the facility's Activities of Daily Living (ADL) policy, revised 09/04/25, showed the residents will receive assistance as needed to complete ADLs. A resident who is unable to carry out activities of daily living will receive the necessary services to maintain good nutrition, grooming, and personal and oral hygiene. Review of the facility's shower schedule showed each resident is scheduled to be assisted with a bath/shower twice per week by facility staff. 2. […]