Medicalodges Nevada

In the surveyor’s words

From the most serious findings on record at Medicalodges Nevada, in the surveyor’s own words.

• Actual harm, isolatedF600Jul 21, 2022

  Based on interview, and record review, the facility failed to ensure all residents were free from abuse when staff acted in an abusive manor by laughing, yelling, and making derogatory comments at one resident (Resident #1) and told the resident he/she would die on his/her birthday. The facility census was 36. Record review of the facility's Abuse and Neglect Policy and Procedure, updated in August 2016, and showed the following information: -Verbal Abuse is the use of oral, written, or gestured language that willfully includes disparaging and derogatory terms to the residents or their families, or within their hearing distance, regardless of their age, ability to comprehend, or disability; -Mental abuse is includes, but is not limited to, verbal or non-verbal conduct which causes or has… […]

• No harm, potential for more than minimal, widespreadF804May 28, 2026

  Based on observation, interview, and record review, the facility failed to ensure food served was appetizing when staff served pasta salad and mixed vegetables as a cold food that was not within normal temperature limits. The facility census was 39. Review of the facility policy titled Serving Temperature for Hot and Cold Foods, dated 2016, showed the following:-Staff will follow the guidelines below when serving hot and cold beverages and food;-Foods will be served at the following temperatures to ensure a safe and appetizing dining experience. […]

• No harm, potential for more than minimal, widespreadF812May 28, 2026

  Based on observation, interview, and record review, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards when staff failed to perform proper hand hygiene during food prep and service and when staff failed to ensure nonfood contact surfaces were clean. The facility census was 39. 1. Review of the facility's policy titled, Hazard Analysis Critical Control Point (HACCP) and Foodborne Illness, dated 2016, showed the following: -Community staff will be well trained in state and federal food sanitation and preparation procedures. […]

• No harm, potential for more than minimal, widespreadF801Jun 18, 2024

  Based on interview and record review, the facility staff failed to employ a qualified dietary manager for food and nutrition services with accredited education in food service management. The facility census was 45. Review showed the facility did not provide written policy regarding the certification requirements of the dietary manager. 1. Review of the facility's new hire list, generated on [DATE], showed the Dietary Manager (DM) was hired on [DATE]. Review showed the facility did not provide documentation of the DM's training, experience, or qualifications that met the required certification requirements for the DM position. During an interview on [DATE], at 12:05 P.M., the DM said he/she had six years of experience in cooking and ten years experience as a food industry manager. […]

• No harm, potential for more than minimal, widespreadF880Jun 18, 2024

  Based on observation, interview, and record review, the facility failed to maintain a complete infection prevention and control program when the facility failed to implement the policy regarding enhanced barrier precautions (EBP-precautions for use during high-contact resident care activities for residents infected with a multidrug-resistant organism (MDRO-microorganisms that are resistant to one or more classes of antimicrobial agents) or any resident who has a chronic wound and/or indwelling medical device) and failed to train staff on EBP. Staff failed to practice proper hand hygiene to prevent possible infection when completing wound care for two residents (Resident #30 and #40). The facility census was 45. 1. […]