Deficiency Index

Every finding on record at Leisure Court Nursing Center

Anaheim, California · CCN 555520

21 findings across 3 inspections, in the inspector's own words, 1 of them at actual harm or above.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

The inspector’s own words from form CMS-2567, unedited, including CMS’s own spacing. Names and some dates are redacted by CMS.

Inspection of August 27, 2026

3 findings
F684D · No harm, potential for more than minimal, isolated

Based on observation, interview, medical record review, facility document review, and P&P review, the facility failed to provide the necessary services to attain or maintain the highest practicable well-being for one of five sampled residents (Resident 3). * The facility failed to initiate the change of condition assessment when Resident 3 was found to have a new injury to the left hand on 8/16/26. In addition, the facility failed to notify the physician and family . This failure had the potential for the resident to not receive the appropriate care and treatment and for the resident's family to not be aware of the resident's current health status.Findings: Review of the facility's P&P titled Change of Condition revised 3/2021 showed it is the policy of the facility that any changes in a resident's condition be thoroughly assessed and evaluated with physician notification for early clinical management to unnecessary readmissions to acute hospitals. The facility may use the SBAR process to assess and evaluate the resident's change of condition. Medical record review for Resident 3 was initiated on 8/26/26. Resident 3 was admitted to the facility on [DATE]. Review of Resident 3's Brief Interview for Mental Status (BIMS) dated 8/4/26, showed Resident 3 had a BIMS score of 6, indicating severely impaired cognition. Review of Resident 3's Order Summary Report dated 8/27/26, showed a physician's order dated 8/16/26, for the left hand scratch, cleanse with normal saline, pat dry, apply xeroform (as a primary wound covering to maintain a moist healing environment and prevent the dressing from sticking to the injury) and cover with dry dressing daily and PRN if dislodged or soiled every day shift for 7 days. On 8/27/26 at 1046 hours, a telephone interview was conducted with LVN 4. LVN 4 stated on 8/16/26 at approximately 1000 hours, CNA 8 informed her of a new injury to Resident 3's left hand. LVN 4 stated the wounds appeared to be fingernail marks. LVN 4 stated she attended to Resident 3's wound and treated the wound according to the facility protocol. LVN 4 stated she left a message for the physician and entered treatment orders for Resident 3 according to the facility standing orders but never spoke to the physician. LVN 4 further stated she did not notify the supervisor, initiate a change of condition, or notify the resident's family. On 8/27/26 at 1142 hours, an interview was conducted with CNA 8. CNA 8 stated on 8/16/26, there was an incident with Resident 3 at approximately 1500 hours, where Resident 3 had pulled the items out of his nightstand and dumped the entire drawer on the floor. CNA 8 stated she observed blood on Resident 3's hand and on his sheets and notified LVN 3. CNA 8 denied observing the wound on Resident 3's hand earlier in the day. On 8/27/26 at 1211 hours, a telephone interview was conducted with LVN 3. LVN 3 stated on 8/16/26 at approximately 1530 hours, she was informed by CNA 8 that Resident 3 had injured his left hand while pulling out his nightstand drawer. LVN 3 stated she asked LVN 4 to perform the treatment on the wound, document the wound as self-inflicted and notify the family. LVN 3 stated she was never made aware of a wound identified earlier in the day. On 8/27/26 at 1350 hours, an interview was conducted with the DON. The DON stated LVN 4 should have initiated the COC process and performed a skin assessment with a supervisor when the staff became aware of the new wound on Resident 3's left hand in the morning. On 8/27/26 at 1416 hours, an interview was conducted with the Assistant Administrator. The Assistant Administrator was made aware and acknowledged the above findings.

F600D · No harm, potential for more than minimal, isolated

Based on interview, medical record review, facility document review, and facility P&P (Policies and Procedures) review, the facility failed to protect the resident's rights to be free from sexual abuse (non-consensual sexual contact of any type with a resident) by another resident for one of five sampled residents (Resident 1). * The facility staff (RNs (Registered Nurse), LVNs (Licensed Vocational Nurse), and CNAs (Certified Nursing Assistant) failed to address, and provide interventions and safe environment to Resident 1 when Resident 2 kept going in Resident 1's room. This failure resulted in Resident 2's multiple access and/or contact with Resident 1 to expose himself, inappropriately touch and kiss Resident 1. In addition, this failure resulted in Resident 1 being terrified to sleep and afraid of Resident 2 going into her room again to sexually or physically assault her.Findings: Review of the facility's P&P titled Abuse Reporting and Prevention revised 4/2024 showed the following:- It is the policy of this facility to ensure that alleged violations by anyone in the facility involving mistreatment, neglect, or abuse are reported immediately to the administrator of the facility. The Administrator, as the abuse coordinator, will investigate each alleged violation thoroughly and report results to appropriate agencies and personnel. The administrator, or his/her designee, will report each alleged abuse to the Ombudsman's office (an independent official group that investigates complaints and helps solve problems between citizens and government agencies, companies, or organizations) and the Department of Public Health immediately or within two hours; and- A resident to resident altercation should be reviewed as a potential situation of abuse. When either or both residents have a cognitive impairment (trouble with a person's mental ability to think, learn, remember, use judgment, and make decisions) or mental disorder it does not automatically mean that an abuse did not occur. If, during the investigation, it is determined that the resident's actions were willful ( means the individual must have acted deliberately, not that the individual must have intended to inflict injury or harm) or deliberate (something you plan, decide, and do on purpose rather than by accident) then abuse has occurred. 1. Review of the facility's SOC 341 (a form used to report suspected dependent adult/elder abuse) form dated 8/10/2026, showed there was an allegation of abuse on 8/8/26, when Resident 2 entered Resident 1's room and verbalized he wanted to perform for her as he used to be an adult film worker. Resident 2 subsequently pulled his pants down and exposed his private parts to Resident 1. Resident 2 then pulled down Resident 1's blanket, attempted to remove her gown and attempted to kiss her. a. Medical record review for Resident 1 was initiated on 8/25/26. Resident 1 was admitted to the facility on [DATE]. Review of Resident 1's Brief Interview for Mental Status (BIMS - a short, standardized test used in healthcare to check a person's thinking, memory, and orientation) dated 8/6/26, showed Resident 1 had a BIMS score of 15 (a score of 13- 15 indicates intact cognition - the mental process of using your brain to think, learn, understand, and remember information). Review of Resident 1's Brief Trauma Questionnaire and Life Events Checklist dated 5/2/26, showed Resident 1 had a history of physical assault, life-threatening illness or injury, and depression due to needing 24-hour care for her left-sided weakness resulting from a cerebral infarction (is a medical emergency that happens when a blocked blood vessel cuts off blood and oxygen to part of the brain, causing tissue death). b. Medical record review for Resident 2 was initiated on 8/25/26. Resident 2 was admitted to the facility on [DATE]. Review of Resident 2's H&P (History and Physical) examination dated 8/8/26, showed Resident 2 had the capacity to make medical decisions. Review of Resident 2's SBAR (Situation, Background, Assessment and Recommendation) Communication Form dated 8/8/26, showed the change of condition/symptoms, or signs observed were: inappropriate sexual behavior and showing genital to other resident. Review of Resident 2's Resident Plan of Care initiated on 8/8/26, showed a care plan problem addressing Resident 2's inappropriate behavior as shown by entering another resident's room, removing pants and exposing genital area to another resident, related to poor judgment secondary psychosis (a serious mental disorder characterized by impaired thinking and emotions) and bipolar (a mental health condition that causes extreme shifts in mood, energy, and activity levels) behavior. On 8/25/26 at 1110 hours, an interview was conducted with Resident 1. Resident 1 stated on 8/8/26 at approximately 2030 hours, Resident 2 entered her room and offered her a free show because he claimed he was a former adult film actor. Resident 1 stated Resident 2 then proceeded to touch his shorts as if he was going to remove them. Resident 1 pressed the call light, and a CNA removed Resident 2 from her room. Resident 1 stated Resident 2 came back about thirty seconds later and took his shirt off. Resident 1 stated she pressed the call light again and a CNA removed him from her room. Resident 1 stated the following night (on 8/9/26), Resident 2 entered her room, pulled his pants down, exposed his genitalia, lifted her gown to touch her chest and kissed her. Resident 1 stated she pressed the call light and the staff intervened, removing Resident 2 from her room. Resident 1 stated she began crying and stated she had trauma from prior abuse. Resident 1 further stated she was terrified to sleep and was afraid of Resident 2 going into her room to sexually assault her again or physically assault her. Resident 1 stated on 8/10/26, her friend informed the SSD (Social Service Director) of the incident at which point the incident was reported and no further incidents occurred. On 8/25/26 at 1506 hours, an interview was conducted with CNA 3. CNA 3 stated on 8/8/26 at approximately 2100 hours, she responded to a call light in Resident 1's room. CNA 3 stated Resident 1's door was closed which was unusual for Resident 1. CNA 3 stated upon entering the room, she observed Resident 2 standing next to Resident 1's bed with his shirt over his head exposing his chest and stomach. CNA 3 stated Resident 1 looked very uncomfortable, and she removed Resident 2 from the room. CNA 3 stated she did not report the incident because she was in shock and did not think it was abuse because there was no physical contact. On 8/26/26 at 1615 hours, an interview was conducted with CNA 5. CNA 5 stated on 8/8/26, Resident 1 reported Resident 2 had entered her room sometime between 1900 and 2100 hours and tried to pull his pants down in front of her. Resident 1 stated she was scared of Resident 2 because he was a big man and feared what he could do to her. CNA 5 stated she reported the incident to LVN 3 and RN 2. On 8/26/26 at 1458 hours, an interview was conducted with RN 2. RN 2 stated on 8/8/26, she was informed by CNA 5 of an incident between Residents 1 and 2 where Resident 2 entered Resident 1's room and offered to give her a free show and attempted to pull his pants down. RN 2 stated Resident 1 yelled at Resident 2 to get out of her room and subsequently reported the incident to CNA 5. RN 2 stated she interviewed Resident 1 and was provided with the same account of the incident. RN 2 stated she documented the incident on an SBAR and revised the care plan but did not report the incident to the Administrator per the facility's abuse policy. On 8/27/26 at 1000 hours, a telephone interview was conducted with LVN 3. LVN 3 stated on 8/8/26 at approximately 2130 hours, CNA 5 reported an incident between Residents 1 and 2. LVN 3 stated she interviewed Resident 1 and Resident 1 stated Resident 2 entered her room and offered her a free show and wanted to show her his genitals. CNA 5 stated Resident 1 yelled at him to get out and pressed the call light for help. LVN 3 stated she reported the incident to RN 2. 2. On 8/26/26 at 0909 hours, an interview was conducted with CNA 1. CNA 1 stated on 8/9/26, she was alerted by LVN 3 to keep an eye on Resident 2 and keep him away from Resident 1 because he likes to touch the ladies. At approximately 1000 hours, CNA 1 stated she observed Resident 2 enter Resident 1's room. CNA 1 removed Resident 2 from the room and stated Resident 1 looked scared. CNA 1 stated she reported the incident to LVN 3. On 8/26/26 at 0935 hours, a telephone interview was conducted with LVN 1. LVN 1 stated on 8/10/26 at approximately 0500 hours, CNA 4 reported an incident between Residents 1 and 2 when she observed Resident 2 standing next to Resident 1 with his pants down trying to kiss Resident 1. LVN 1 stated he immediately went to Resident 1's room and observed Resident 2 exiting the room. LVN 1 stated he took Resident 1's statement and called RN 1 to report the incident. When RN 1 arrived, Resident 1 provided the same statement of Resident 2 being in the room with his pants down trying to kiss her. LVN 1 requested RN 1 to take over the incident and returned to his duties. LVN 1 did not report the abuse because he felt he had followed the chain of command process. On 8/26/26 at 1002 hours, a telephone interview was conducted with CNA 4. CNA 4 stated on 8/10/26 at approximately 0545 hours, she responded to a call light in Resident 1's room. CNA 4 stated upon entering the room, she observed Resident 2 standing over Resident 1 kissing her with his shorts all the way down. CNA 4 shouted out for Resident 2 to stop and separated him from Resident 1. CNA 4 stated she stepped to the doorway and called out for LVN 1. CNA 4 stated LVN 1 responded to the room, called RN 1, and removed Resident 2 from the room. When RN 1 asked Resident 1 what happened, Resident 1 stated Resident 2 was kissing her and showing her his genitals. CNA 4 stated she observed Resident 1's blanket removed, her gown was pulled up, and the side of her diaper was open. CNA 4 stated according to Resident 1, Resident 2 kept coming into her room and that was the second time he had kissed her. CNA 4 further stated she wrote an incident report and provided the report to RN 1; however, RN 1 stated the incident did not need to be reported because Resident 2 was already on monitoring for his inappropriate behaviors. CNA 4 stated she insisted on the incident to be reported so she took a picture of her statement and sent it to the DSD (Director of Staff Developer). CNA 4 further stated she was informed the following day (8/11/26) by the DON (Director of Nursing) that her incident report was found in the shredder bin. On 8/26/26 at 1109 hours, a telephone interview was conducted with RN 1. RN 1 stated on 8/10/26 (unsure of the time), she was notified by LVN 1 of an incident between Residents 1 and 2. RN 1 stated she assessed Resident 1 and found Resident 2 to be exhibiting inappropriate sexual behavior. RN 1 stated she observed a prior COC (Change of Condition) for inappropriate sexual behaviors entered by RN 2 on 8/8/26 and determined it did not need to be reported. RN 1 stated she did not verify if the initial incident on 8/8/26 had been reported to the Administrator because she assumed it was done by RN 2. RN 1 stated she did not document the statement made by Resident 1, conduct a physical assessment of Resident 1, or report the incident to the administrator. On 8/26/26 at 1209 hours, an interview was conducted with the DON. The DON verified on 8/8/26, RN 2 was responsible for reporting the abuse incident between Residents 1 and 2 to the Administrator when the COC was made. The DON further stated RN 1 should have conducted a full assessment of Resident 1 and initiated an investigation upon being notified of the incident between Residents 1 and 2. The DON stated the interventions were started only on 8/10/26, after the SSD reported the incident but should have been initiated on 8/8/26, after the initial report to avoid further abuse to Resident 1. On 8/26/26 at 1325 hours, an interview was conducted with the SSD. The SSD stated on 8/10/26, Resident 1's friend asked her to go speak with Resident 1 because of a very serious incident which occurred over the weekend with Resident 2. The SSD stated she interviewed Resident 1 and Resident 1 informed her Resident 2 had been sexually inappropriate with her over the weekend where he had pulled his pants down and tried to kiss her and multiple staff members had kicked Resident 2 out of her room. The SSD stated further Resident 1 had PTSD ( Post-traumatic stress disorder - is a mental health condition that can develop after you experience or witness a terrifying, dangerous, or violent event) and this situation left her feeling like nobody was going to help her and she felt helpless and hopeless. On 8/27/26 at 1416 hours, an interview was conducted with the Assistant Administrator. The Assistant Administrator was made aware and acknowledged the above findings.

F609D · No harm, potential for more than minimal, isolated

Based on interview, medical record review, facility document review, and facility P&P review, the facility failed to ensure the reporting of a reasonable suspicion of a crime was completed in a timely manner for one of five sampled residents (Resident 1). * The facility failed to ensure the sexual abuse allegation was reported in a timely manner to the CDPH, L&C Program, local law enforcement agency and Ombudsman when the staff had the knowledge of Resident 2 going in Resident 1's room and exposing himself, inappropriately touching and kissing Resident 1. This failure caused a delay of the abuse allegation investigation and implementation of the necessary interventions. Findings: Review of the facility's P&P titled Abuse Reporting and Prevention revised 4/2024, showed the following:- It is the policy of this facility to ensure that alleged violations by anyone in the facility involving mistreatment, neglect, or abuse are reported immediately to the administrator of the facility. The administrator, as the abuse coordinator, will investigate each alleged violation thoroughly and report results to appropriate agencies and personnel. The administrator, or his/her designee, will report each alleged abuse to the Ombudsman's office and the Department of Public Health immediately or within 2 hours.- A resident to resident altercation should be reviewed as a potential situation of abuse. When either or both residents have a cognitive impairment or mental disorder it does not automatically mean that an abuse did not occur. If, during the investigation, it is determined that the resident's actions were willful or deliberate then abuse has occurred. Review of the facility's SOC 341 form dated 8/10/26, showed there was an allegation of abuse on 8/8/26, when Resident 2 entered Resident 1's room and verbalized he wanted to perform for her as he used to be an adult film worker. Resident 2 subsequently pulled his pants down and exposed his private parts to Resident 1. Resident 2 then pulled down Resident 1's blanket, attempted to remove her gown and attempted to kiss her. Medical record review for Resident 1 was initiated on 8/25/26. Resident 1 was admitted to the facility on [DATE]. Review of Resident 1's Brief Interview for Mental Status (BIMS - a short, standardized test used in healthcare to check a person's thinking, memory, and orientation) dated 8/6/26, showed Resident 1 had a BIMS score of 15 (a score of 13- 15 indicates intact cognition - the mental process of using your brain to think, learn, understand, and remember information). On 8/25/26 at 1506 hours, an interview was conducted with CNA 3. CNA 3 stated on 8/8/26 at approximately 2100 hours, she responded to a call light in Resident 1's room. CNA 3 stated Resident 1's door was closed which was unusual for Resident 1. CNA 3 stated upon entering the room, she observed Resident 2 standing next to Resident 1's bed with his shirt over his head exposing his chest and stomach. CNA 3 stated Resident 1 looked very uncomfortable, and she removed Resident 2 from the room. CNA 3 stated she did not report the incident because she was in shock and did not think it was abuse because there was no physical contact. On 8/26/26 at 1615 hours, an interview was conducted with CNA 5. CNA 5 stated on 8/8/26, Resident 1 reported Resident 2 had entered her room sometime between 1900 and 2100 hours and tried to pull his pants down in front of her. CNA 5 stated she reported the incident to LVN 3 and RN 2. On 8/26/26 at 1458 hours, an interview was conducted with RN 2. RN 2 stated on 8/8/26, she was informed by CNA 5 of an incident between Residents 1 and 2 where Resident 2 entered Resident 1's room and offered to give her a free show and attempted to pull his pants down. RN 2 stated Resident 1 yelled at Resident 2 to get out of her room and subsequently reported the incident to CNA 5. RN 2 stated she interviewed Resident 1 and was provided with the same account of the incident. RN 2 stated she documented the incident on an SBAR and revised the care plan but did not report the incident to the Administrator per the facility's abuse policy. On 8/26/26 at 1209 hours, an interview was conducted with the DON. The DON verified on 8/8/26, RN 2 was responsible for reporting the abuse incident between Residents 1 and 2 to the Administrator. The DON acknowledged the allegation of sexual abuse should have been reported on 8/8/26. On 8/27/26 at 1416 hours, an interview was conducted with the Assistant Administrator. The Assistant Administrator was made aware and acknowledged the allegation of sexual abuse was not reported timely.

Inspection of June 18, 2026

17 findings
F695E · No harm, potential for more than minimal, pattern

Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure one of 22 final sampled residents (Resident 67) and two nonsampled residents (Residents 41 and 109) reviewed for respiratory care were provided with the appropriate respiratory care and services. * The facility failed to ensure Resident 41's nasal cannula tubing and storage bag were changed every seven days. * The facility failed to ensure Resident 67 was administered with the oxygen therapy as ordered by the physician; and failed to ensure Resident 67's nasal cannula tubing was dated and labeled. In addition, the facility failed to ensure a sign to show oxygen in use was posted outside the resident's room. * The facility failed to ensure a physician's order was obtained for Resident 109's use of oxygen administration. In addition the facility failed to ensure the oxygen tubing was dated and labeled. These failures had the potential for the residents to not receive the appropriate respiratory care and services, and may negatively impact the residents' medical conditions. Findings: 1. Review of the facility's P&P titled Oxygen Concentrator revised 6/2017 showed it is the policy of this facility to use disposable prefilled humidifier, tubing and cannulas, as applicable, for resident receiving oxygen. Cannulas should be replaced weekly. On 6/15/26 at 0844 hours, during the initial tour of the facility, an observation was conducted for Resident 41. Resident 41 was observed lying in bed and was receiving oxygen at 2 LPM via nasal cannula attached to the oxygen concentrator. Medical record review for Resident 41 was initiated on 6/15/26. Resident 41 was admitted to the facility on [DATE], and readmitted to the facility on [DATE]. Review of Resident 41's H&P examination dated 3/28/26, showed Resident 41 had no capacity to make medical decisions. Review of Resident 41's Order Summary Report showed a physician's order dated 4/16/26, to replace nasal cannula every Sunday, every day shift. On 6/15/26 at 0857 hours, an observation, interview and concurrent medical record review for Resident 41 was conducted with RN 1. RN 1 verified the above findings. RN 1 stated the nasal cannula should have been changed every seven days, for infection control. On 6/18/26 at 1249 hours, an interview was conducted with the Assistant Administrator and DON. The Assistant Administrator and DON were informed and acknowledged the above findings. 2. Review of the facility's P&P titled Oxygen Administration revised 3/2017 showed to verify there is a physician's order for the oxygen administration. The following equipment and supplies are necessary when performing this procedure: - portable oxygen cylinder or concentrator, - nasal cannula, oxygen mask or non-rebreather ask(as ordered), and - No Smoking/Oxygen in Use sign. Review of the facility's P&P titled Oxygen Concentrator revised 6/2017 showed it is the policy of this facility to use disposable prefilled humidifier, tubing and cannulas, as applicable, for resident receiving oxygen. Cannulas should be replaced weekly. On 6/15/26 at 0900 hours, during the initial tour of the facility, Resident 67 was observed receiving continuous oxygen therapy at 3.5 LPM via nasal canula. The nasal canula was connected to the oxygen concentrator and was observed unlabeled and undated. The oxygen in-use sign was not observed outside of the resident's room. Medial record review for Resident 67 was initiated on 6/15/26. Resident 67 was admitted to the facility on [DATE], and readmitted on [DATE]. Review of Resident 67's H&P examination dated 1/22/26, showed Resident 67 had the capacity to understand and make decisions. Review of Resident 67's Order Summary Report for June 2026 showed the following physician's orders: - dated 1/14/26, to administer continuous oxygen at 2 LPM via nasal cannula, for acute respiratory failure. - dated 1/16/26, to replace the nasal cannula every Sunday (day shift) for oxygen therapy and maintenance. On 6/15/26 at 0921 hours, an interview and concurrent observation of Resident 67 was conducted with the DON. The DON stated for the residents administered with the oxygen therapy, there should be a signage outside of the resident's door to alert the individuals coming into room that there was oxygen in use. The DON stated the oxygen tubing should be labeled with the date and changed weekly. The DON verified the nasal cannula tubing was undated and Resident 67 was receiving 3.5 LPM of continuous oxygen. When asked how long the nasal cannula tubing had been in use, the DON stated he did not know. The DON also verified Resident 67 did not have an oxygen in use sign outside the room door. On 6/17/26 at 0830 hours, an interview and concurrent medical record review for Resident 67 was conducted with the DON. The DON verified Resident 67 had a physician's order to administer continuous oxygen at 2 LPM via nasal cannula. The DON stated the oxygen therapy should be administered as ordered by the physician. On 6/18/26 at 1115 hours, an interview was conducted with the DON. The DON was informed and acknowledged the above findings. 3. On 5/15/26 at 0855 hours, during the initial tour of the facility, Resident 109 was observed in bed receiving oxygen therapy at 2 LPM via nasal cannula. The oxygen tubing was observed unlabeled and undated. On 6/15/26 at 0956 hours, an observation and concurrent interview was conducted with LVN 5 at Resident 109's bedside. LVN 5 was asked about the oxygen tubing of Resident 109. LVN 5 verified there was no label on the oxygen tubing and stated there should be a label with the date and the resident's name on the oxygen tubing. Medical record review for Resident 109 was initiated on 6/15/26. Resident 109 was admitted to the facility on [DATE]. Review of Resident 109's Order Summary Report failed to show documented evidence a physician's order was obtained for the administration of the oxygen therapy to Resident 109. On 6/18/26 at 1104 hours, an interview and concurrent medical record review for Resident 109 was conducted with RN 3. RN 3 stated the oxygen tubing was changed once a week, and labeled with date and name of the resident. RN 3 was informed of the findings for Resident 109's oxygen tubing that was unlabeled. RN 3 verified the findings. RN 3 was asked if there was a physician's order obtained for the use of oxygen therapy for Resident 109. RN 3 reviewed Resident 109's medical record and verified there was no physician's order for the use of oxygen therapy. On 6/18/26 at 1117 hours, an interview and concurrent medical record review for Resident 109 was conducted with the DON. The DON was informed and verified the above findings.

F605E · No harm, potential for more than minimal, pattern

Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the residents were free from unnecessary psychotropic drugs for four of five sampled residents (Residents 4, 7, 38, and 52) reviewed for unnecessary medication, two of 22 final sampled residents (Residents 9 and 10), and two nonsampled residents (Residents 80 and 83). * The facility failed to ensure Resident 38's orthostatic blood pressure was accurately monitored, as ordered by the physician, for the use of the quetiapine (antipsychotic) medication. In addition, the facility failed to ensure non-pharmacological interventions were implemented for the documented observed behaviors. * The facility failed to ensure Resident 52's orthostatic blood pressure was accurately monitored as ordered by the physician for the use of the quetiapine (antipsychotic) medication. * The facility failed to ensure the rationale was documented from the physician for increasing the dose of Remeron (antidepressant) medication was based on Resident 7's assessed condition. *The facility failed to ensure Resident 9's orthostatic blood pressure was accurately monitored as ordered by the physician for the use of the quetiapine (antipsychotic) medication. *The facility failed to ensure Resident 10's orthostatic blood pressure was accurately monitored as ordered by the physician for the use of the quetiapine (antipsychotic) medication. * The facility failed to ensure Resident 4's orthostatic blood pressure was accurately monitored as ordered by the physician for the use of the quetiapine (antipsychotic) and risperidone (antipsychotic) medications. In addition, the facility failed to ensure consistent documentation of the non-pharmacological interventions implemented for the documented observed targeted behaviors. *The facility failed to ensure Residents 80 and 83's medical record contained documentation to explain the prescribing practitioner's rationale for extending beyond 14 days the PRN orders for the psychotropic drug class of benzodiazepines. These failures had the potential for adverse effects from the psychotropic medications, not providing the correct data to the prescriber to adjust the dosage of the medications and to negatively impact the residents' well-being. Findings: Review of the facility's P&P titled Psychotropic Medication Use dated 6/2021 showed a psychotropic drug is any medication that affects brain activities associated with mental processes and behavior, which incudes but is not limited to antipsychotics, anxiolytics, hypnotics, and antidepressant. Psychotropic medication may be used to address behaviors only if non-drug approaches and interventions were attempted prior to their use. 1. Medical record review for Resident 38 was initiated on 6/15/26. Resident 38 was admitted to the facility on [DATE], and readmitted to the facility on [DATE]. Review of Resident 38's H&P examination dated 6/12/25, showed Resident 38 can make needs known but cannot make medical decisions. Review of Resident 38's Order Summary Report showed the following physician's orders: - Dated 6/1/26, to administer quetiapine 25 mg by mouth two times a day. - Dated 6/10/25, to monitor Resident 38's for orthostatic hypotension; to monitor the blood pressure (BP) in the lying and sitting position, every Wednesday during the day shift; and to notify the physician of a difference of 20mmHg or greater for the systolic BP or 10 mmHg or greater for the diastolic BP; and - Dated 6/10/25, to monitor episodes of scratching self and record number of episodes every shift; Review of Resident 38's MAR for June 2026 showed the following documentation for the orthostatic BP readings: - On 6/3/26, the blood pressure readings were documented as 122/64 mmHg for the lying and sitting positions; and - On 6/17/26, the blood pressure readings were documented as 124/68 mmHg for the lying and sitting positions. Review of Resident 38's MAR for June 2026 showed the following documentation for the monitoring for episode of scratching self every shift: - On 6/1/26, three episodes during evening shift and one episode during the night shift; - On 6/2/26, one episode during the night shift; - On 6/3/26, three episodes during evening shift and one episode during the night shift; - On 6/5/26, one episode during the day shift; - On 6/7/26, one episode on day shift, three episodes during evening shift and one episode during the night shift; - On 6/9/26, one episode during the night shift; - On 6/10/26, three episodes during the evening shift; - On 6/11/26, one episode during the day shift; - On 6/12/26, one episode during evening shift and one episode during the night shift; - On 6/13/26, one episode during the day shift; - On 6/14/26, one episode on day shift, three episodes during evening shift, and one episode during the night shift; - On 6/15/26, three episodes during evening shift and one episode during the night shift; and - On 6/16/26, one episode during the day shift; Further review of Resident 38's medical record failed to show documented evidence of the non-pharmacological interventions implemented for the documented targeted behaviors on the above dates and shifts. On 6/17/26 at 0851 hours, an interview and concurrent medical record review for Resident 38 was conducted with RN 1. RN 1 verified the blood pressures for the lying and sitting positions were the same as recorded on 6/3/26 and 6/17/26. RN 1 stated a change in resident movement would change the blood pressure from lying to sitting position. RN 1 further stated there were no documented evidence of the non-pharmacological interventions implemented when Resident 38 had episodes of scratching. 2. Medical record review for Resident 52 was initiated on 6/15/26. Resident 52 was admitted to the facility on [DATE], and readmitted to the facility on [DATE]. Review of Resident 52's MDS quarterly assessment dated [DATE], showed Resident 52's Cognitive Skills for Daily Decision Making, moderately impaired. Review of Resident 52's Order Summary Report showed the following physician's orders: - Dated 3/2/26, to administer quetiapine 25 mg by mouth at bedtime. - Dated 3/2/26, to monitor for orthostatic hypotension; to monitor the blood pressure in the lying and sitting position, every Tuesday during the day shift; and to notify the physician of a difference of 20mmHg or greater for the systolic BP or 10 mmHg or greater for the diastolic BP. Review of Resident 52's MARs for April, May, and June 2026 showed the following documentation for the orthostatic BP readings: - On 4/7/26, the blood pressure readings were documented as 130/88 mmHg for the lying and sitting positions; - On 4/28/26, the blood pressure readings were documented as 124/71 mmHg for the lying and sitting positions; - On 5/5/26, the blood pressure readings were documented as 124/78 mmHg for the lying and sitting positions; and - On 6/9/26, the blood pressure readings were documented as 124/72 mmHg for the lying and sitting positions. On 6/17/26 at 1357 hours, an interview and concurrent medical record review for Resident 52 was conducted with RN 1. RN 1 verified the blood pressure readings for the lying and sitting position were the same as recorded on the above dates. RN 1 stated a change in resident movement would change the blood pressure from lying to sitting position. On 6/18/26 at 0844 hours, an interview was conducted with the DON. The DON verified the above findings. The DON stated the blood pressure readings were not accurate and stated the blood pressure readings for lying and sitting would have some differences in the blood pressure readings. On 6/18/26 at 1249 hours, an interview was conducted with the Assistant Administrator and DON. The Assistant Administrator and DON were informed and acknowledged the above findings. 3. Medical record review for Resident 7 was initiated on 6/15/26. Resident 7 was admitted to the facility on [DATE]. Review of Resident 7's MDS dated [DATE], showed Resident 7 had moderately impaired cognitive function. Review of Resident 7's Order Summary Report dated 6/17/26, showed the following physician's orders: - Dated 5/27/26, to administer Remeron 15 mg 1 tablet by mouth at bedtime for depression manifested by poor meal intake less than 50% every meal; and - Dated 3/14/26, to monitor meal percentage of less than 50% every meal. Review of Resident 7's Behavior & Psychotropic Summary for Remeron medication use showed for the months of April and May 2026, there were increased number of episodes of Resident 7 eating less than 50% of meals. On 5/27/26, the Remeron medication dose was increased from 7.5 mg to 15 mg by mouth at bedtime. Review of Resident 7's Physician Progress note dated 5/27/26, failed to show a rationale for the increase dose of the medication. There was no other progress note from the prescribing physician for the rationale of increase dose of the Remeron. On 6/17/26 at 1405 hours, an interview and concurrent medical record review for Resident 7 was conducted with RN 3. RN 3 verified Resident 7's use of Remeron medication for depression with manifestation behavior of poor appetite. RN 3 verified the increased number of episodes of poor appetite from the previous months based on the behavior monthly summary data. RN 3 verified the increased dose of Remeron medication from 7.5 mg to 15 mg. RN 3 stated the RD recommended the increased dose of the Remeron medication. However, RN 3 was asked if there was documentation from the RD for the recommendation of the increase dose of the medication. RN 3 verified there was no documentation in the medical record for the rationale of the dose increased of the Remeron. 4. Medical record review for Resident 9 was initiated on 6/15/26. Resident 9 was admitted to the facility on [DATE]. Review of Resident 9's MDS dated [DATE], showed Resident 9 had moderately impaired cognitive skills. Review of Resident 9's Order Summary Report dated 6/17/26, showed the following physician's orders: - Dated 5/12/26, to administer quetiapine 25 mg by mouth at bedtime for psychosis manifested by yelling/screaming without provocation.- Dated 6/12/25, to monitor for orthostatic hypotension ever week on Wednesday, for BP in lying position.- Dated 6/12/25, to monitor for orthostatic hypotension ever week on Wednesday, for BP in sitting position. Review of Resident 9's MARs for May and June 2026 showed the orthostatic blood pressures (sitting and lying) were scheduled to be monitored every Wednesday. However, the blood pressure readings for both positions (lying and sitting) were the same as follows:- On 5/13/26 , the blood pressure readings were 140/70 mmHg for sitting and lying positions.- On 5/27/26, the blood pressure readings were 136/58 mmHg for sitting and lying positions.- On 6/3/26, the blood pressure readings were 150/60 mmHg for sitting and lying positions. - On 6/10/26, the blood pressure readings were 140/70 mmHg for sitting position and lying positions. 5. Medical record review for Resident 10 was initiated on 6/15/26. Resident 10 was admitted to the facility on [DATE]. Review of Resident 10's MDS dated [DATE], showed Resident 10 had moderately impaired cognitive skills. Review of Resident 10's Order Summary Report dated 6/17/26, showed the following physician's orders: - Dated 6/4/26, to administer quetiapine 50 mg by mouth at bedtime for schizoaffective disorder.- Dated 6/24/25, to monitor for orthostatic hypotension every week on Saturday, with BP in lying position.- Dated 6/24/25, to monitor for orthostatic hypotension every week on Saturday, with BP in sitting position. Review of Resident 10's MARs for April and May 2026 showed the orthostatic blood pressures (sitting and lying) were scheduled to be monitored every Wednesday. However, the blood pressure readings for both positions (lying and sitting) were the same as follows:- On 4/4/26, the blood pressure readings were 126/82 mmHg for sitting and lying positions. - On 4/11/26, the blood pressure readings were 128/84 mmHg for sitting and lying positions. - On 4/18/2, the blood pressure readings were 128/76 mmHg for sitting and lying positions. - On 5/2/26, the blood pressure readings were 136/82 mmHg for sitting and lying positions. - On 5/16/26, the blood pressure readings were 122/72 mmHg for sitting and lying positions. - On 5/23/26, the blood pressure readings were 128/76 mmHg for sitting and lying positions. - On 5/30/26, the blood pressure readings were 128/72 mmHg for sitting and lying positions. On 6/17/26 at 1333 hours, an interview and concurrent medical record review for Resident 10 was conducted with LVN 2. LVN 2 verified the physician's orders for psychotropic medication and the monitoring for orthostatic hypotension. LVN 2 was asked to review the orthostatic hypotension record for Resident 10. LVN 2 verified the result of the blood pressure monitoring had the same reading data recorded for lying and sitting positions. LVN 2 stated the monitoring was inaccurate. On 6/17/26 at 1346 hours, an interview and concurrent medical record review for Residents 9 and 10 was conducted with RN 3. RN 3 stated the monitoring of the orthostatic hypotension was for the psychotropic medication's side effects due to the medication had the effect on the position of the resident when lying and sitting. RN 3 stated she expected the monitoring of the blood pressure to be accurate for the residents benefit. RN 3 was asked to review Residents 9 and 10's previous monitoring of the orthostatic hypotension. RN 3 verified the blood pressure readings were inaccurate due to the same reading on both lying and sitting positions. RN 3 added the nurses should have monitored the blood pressure accurately. On 6/18/26 at 1117 hours, an interview and concurrent medical record review for Residents 7, 9, and 10 was conducted with the DON. The DON was informed and verified the above findings. 6. Medical record review for Resident 4 was initiated on 6/15/26. Resident 4 was admitted to the facility on [DATE], and readmitted on [DATE]. Review of Resident 4's H&P examination dated 5/31/26, showed Resident 4 was unable to make independent medical decisions. a. Review of Resident 4's Order Summary Report dated 6/18/26, showed the following physician's orders: - Dated 4/14/26, to administer quetiapine 50 mg via GT at bedtime for psychosis with agitation manifested by striking out. - Dated 4/14/26, for the use of the quetiapine and risperidone (antipsychotic) medications, to monitor Resident 4's for orthostatic hypotension; to monitor the blood pressure (BP) in the lying and sitting position, every Wednesday during the 0700 to 1500 hours shift; and to notify the physician of a difference of 20mmHg or greater for the systolic BP or 10 mmHg or greater for the diastolic BP. - Dated 4/21/26, to administer risperidone 1 mg via GT at bedtime for psychosis manifested by angry outburst. Review of Resident 4's MARs for May and June 2026 showed the following documentation for the orthostatic BP readings: - On 5/6/26, the BP readings were documented as 118/69 mmHg for the lying and sitting positions. - On 6/3/26, the BP readings were documented as 123/71 mmHg for the lying and sitting positions. - On 6/17/26, the BP readings were documented as 118/64 mmHg for the lying and sitting positions. b. Review of Resident 4's Order Summary Report dated 6/18/26, showed the following physician's orders dated 4/14/26: - For the use of the escitalopram (antidepressant medication), to monitor Resident 4 and record the number of episodes of crying every shift. - For the use of the risperidone medication, to monitor Resident 4 and record the number of episodes of angry outbursts every shift. - For the use of the quetiapine medication, to monitor Resident 4 and record the number of episodes of striking out every shift. Review of Resident 4's MAR for May and June 2026 showed the following documentation for the monitoring of Resident 4's behaviors: * For the monitoring for episodes of crying out every shift, the licensed nurse documented two episodes during the evening shift (1500 to 2300 hours) on 5/9/26. * For the monitoring for episodes of angry outburst every shift, the licensed nurse documented the following: - On 5/9/26, two episodes during the evening shift and - On 5/31/26, one episode during the night shift (2300 to 0700 hours). * For the monitoring for episodes of striking out every shift, the licensed nurse documented one episode during the night shift on 6/1/26. Further review of Resident 4's medical record failed to show documented evidence the non-pharmacological interventions were implemented for the documented targeted behaviors on the above dates and shifts. On 6/17/26 at 1108 hours, an interview and concurrent medical record review for Resident 4 was conducted with RN 2. RN 2 reviewed Resident 4's medical record and verified the above findings. On 6/18/26 at 1000 hours, an interview was conducted with the DON. The DON stated the residents administered with the psychotropic medications should be monitored for side effects and targeted behaviors every shift. The DON stated if the target behaviors were observed, the licensed nurse should attempt and document the non-pharmacological interventions implemented. The DON further stated if the non-pharmacological interventions were effective, it would potentially lead to less episodes of the behaviors and possibly GDR of the psychotropic medication. The DON stated the residents administered the antipsychotic medications were monitored for orthostatic hypotension weekly. The DON stated for the monitoring of orthostatic hypotension, the resident's BP readings were obtained in different positions and the BP readings compared. On 6/18/26 at 1115 hours, an interview was conducted with the DON. The DON was informed and acknowledged the above findings. 7. Review of the facility's P&P titled Psychotropic Medication Use dated 6/2021 showed the psychotropic medications to treat behaviors will be used appropriately to address specific underlying medical or psychiatric causes of behavioral symptoms. Residents do not receive psychotropic drugs pursuant to a PRN order unless the medication is necessary to treat a diagnosed specific condition that is documented in the clinical record. PRN orders for psychotropic drugs are limited to 14 days. For psychotropic PRN medications, excluding antipsychotics, if the attending physician or prescribing practitioner believes that is appropriate for the PRN order to be extended beyond 14 days, he or she should document their rationale in the resident's medical record and indicate the duration for the PRN order. Medical record review for Resident 80 was initiated on 6/16/26. Resident 80 was admitted to the facility on [DATE]. Review of Resident 80's Order Summary Report showed the following orders: - Dated 4/21/26, for Restoril (benzodiazepine medication) 15 mg oral capsule by mouth as needed for insomnia for 14 days. - Dated 6/5/26, for Restoril 15 mg oral capsule by mouth as needed for insomnia for 30 days. Review of Resident 80's MAR from 4/21/26 to 6/10/26, showed Resident 80 was administered Restoril three times in April 2026, 15 times in May 2026, and five times to date in June 2026. On 6/18/26 at 1109 hours, an observation was conducted on Resident 80 in Room A. Resident 80 was observed sleeping in the room. 8. Medical record review for Resident 83 was initiated on 6/16/26. Resident 83 was admitted to the facility on [DATE]. Review of Resident 83's Order Summary Report showed the following physician's orders: - Dated 3/22/25, to administer Ativan (benzodiazepine medication) 1 mg by mouth every six hours PRN anxiety for 90 days; - Dated 8/4/25, to administer Ativan 1 mg by mouth every six hours PRN anxiety for 90 days; - Dated 10/22/25, to administer Ativan 1 mg by mouth every six hours PRN anxiety for 90 days; - Dated 3/22/26, to administer Ativan 1 mg by mouth every six hours PRN anxiety for 90 days; and - Dated 5/11/26, to administer Ativan 1 mg by mouth every six hours PRN anxiety for 30 days; On 6/18/26 at 1428 hours, an interview was conducted with the DON. The DON stated the facility did not have the documentation of the prescribing practitioner's rationale for the PRN psychotropic orders for Residents 80 and 83 to be extended beyond 14 days.

F812E · No harm, potential for more than minimal, pattern

Based on observation, interview, and facility document review, the facility failed to ensure the sanitary requirements were met in the kitchen. * The facility failed to ensure the cutting boards were kept in a sanitary condition and with a cleanable surface. * The facility failed to ensure the food in the walk-in refrigerator was thrown out after the use by date. These failures had the potential to cause foodborne illnesses for the 97 residents who consumed food prepared in the kitchen.Findings: Review of the facility's document titled Diet Texture dated 6/15/26, showed 97 of 105 residents were receiving food prepared in the kitchen. 1. According to the USDA Food Code 2022, Section 4-501.12, Cutting Surfaces, cutting surfaces such as cutting boards and blocks that become scratched and scored may be difficult to clean and sanitize. As a result, pathogenic microorganisms transmissible through food may build up or accumulate. These microorganisms may be transferred to foods that are prepared on such surfaces. On 6/15/26 at 0746 hours, during the initial tour of the kitchen and concurrent observation and interview with the DSS, five cutting boards were observed with fuzzy and heavily marred grooves. The DSS verified the findings. 2. On 6/15/26 at 0746 hours, during the initial tour of the kitchen and concurrent observation and interview with the DSS, the walk-in refrigerator was observed with the following:- a plastic storage container of zucchini with the used by date of 6/12/26; and- a plastic storage container of butter/margarine with the used by date of 6/14/26. The DSS verified the above findings. On 6/18/26 at 1011 hours, an interview was conducted with the Assistant Administrator and DSS. The Assistant Administrator and DSS verified the above findings. The DSS stated the cutting boards should have been replaced. The DSS further stated the plastic storage containers of zucchini and the butter/margarine should have been discarded. On 6/18/26 at 1249 hours, an interview was conducted with the Assistant Administrator and DON. The Assistant Administrator and DON were informed and acknowledged the above findings.

F880E · No harm, potential for more than minimal, pattern

Based on observation, interview, medical record review, facility document review, and facility P&P review, the facility failed to implement the facility's infection prevention and control program in accordance with the facility's P&P.* The facility failed to maintain an accurate infection control surveillance program for January 2026 through May 2026 and failed to ensure the Surveillance Data was accurate to determine whether the residents' infection met McGeer's (a standardized surveillance definitions used to detect infections in long-term care facilities, ensuring consistent reporting and monitoring) criteria for true infection for Residents 2, 21, 37, 52, 71, 93, and 112.* The facility failed to ensure the water management plan was available which addressed and identified where Legionella (a type of bacteria found in water that causes Legionnaires' disease, a severe form of pneumonia, when inhaled as tiny water droplets) and other opportunistic waterborne pathogens could grow and spread, control measures to prevent the growth of the pathogens, and how to monitor them. * The facility failed to ensure a treatment cart was kept in sanitary condition when multiple pieces of paperwork were stored inside one of two treatment carts (Treatment Cart 1). These failures posed the risk of not identifying the residents' infections and controlling the potential transmission of communicable diseases to other residents, staff, and visitors throughout the facility. Findings: Review of the facility's P&P titled Infection Control Program revised 7/2022, showed surveillance of residents and their family members will include maintenance of an infectious disease log by the facility's staff, monthly recording of incidents by infection sites, and auditing medical records of diagnostic tests, lab, and x-ray reports and screening exams. The objectives of the Infection Control Plan included maintaining accurate records of nosocomial infections, infection control measures, and surveillance. Review of the facility's P&P titled Infection Control Program System revised 1/2023, showed the facility had designated an infection control nurse as the Infection Preventionist (IP) to oversee the infection control program. The IP manages the monitoring and tracking of the clinical status of residents to detect and prevent the transmission of infection and disease. The IP collects data and analyzes the information, utilizing the facility's surveillance tools, to develop strategies to prevent further infection transmission. The IP utilizes the revised McGeer's Criteria for definitions of infection for Infection Control Surveillance purposes. 1. Review of the facility's monthly Infection Prevention and Control Surveillance Logs from January 2026 through May 2026 showed the following resident infection surveillance data for HAIs (Healthcare Acquired Infections), CAIs (Community Acquired Infections) and DNMC (Did Not Meet Criteria): - For January 2026: HAI - 11, CAI –0, and DNMC – 8; - For February 2026: HAI - 13, CAI –4, and DNMC – 7; - For March 2026: HAI - 11, CAI –4, and DNMC – 10; - For April 2026: HAI - 5, CAI –2, and DNMC – 5; and - For May 2026: HAI - 3, CAI –1, and DNMC – 2; On 6/16/26 at 1047 hours, an interview and concurrent facility document review was conducted with the IP. The IP stated he was responsible for conducting surveillance and tracking of infections in the facility. The IP stated for any residents with signs and/or symptoms of an infection, the licensed nurse was responsible for completing a change of condition evaluation, notifying the physician, and carrying out any orders for laboratory tests, cultures, or diagnostics tests. The IP stated the McGeer's criteria was utilized to determine if the infection was a true infection. The IP further stated he was responsible for completing or reviewing the McGeer's criteria Surveillance Tool (if initiated by the licensed nurses) and making the determination if the infection was an HAI, CAI, or DNMC. The IP stated the correct McGeer's criteria surveillance tool should be selected for the infection and the surveillance tool should be complete and accurate. The IP stated the tracking of infection type, presenting signs and/or symptoms, onset dates of symptoms, diagnostics tests, prescribed antimicrobial therapy, and determination of HAI, CAI, and DNMC were documented in the monthly surveillance log. Review of the Surveillance Data Collection Forms for Residents 2, 21, 37, 52, 71, 93, and 112 was conducted with the IP. The residents' Surveillance Data Collection Forms showed the following documentation: a. For Resident 93, the Surveillance Data Collection Form for respiratory tract infections – pneumonia/lower respiratory tract was used. The form (undated) showed the following: - the temperature, pulse, and respirations were blank - under the criteria for pneumonia showed all three criteria must be met; however, the form showed new or increased cough and sputum production were selected. Criteria 1: the interpretation of the chest radiograph demonstrating pneumonia or the presence of new infiltrate and criteria 3: at least one constitutional criterion were not selected. - the antibiotic treatment prescribed for Resident 93 was doxycycline (antimicrobial) 100 mg by mouth two times a day for five days. - further review of the form failed to show the selection of HAI, CAI, or the documentation of additional notes. - Review of the Infection Prevention and Control Surveillance Log for January 2026 showed Resident 93's infection was documented as HAI, common cold/pharyngitis. b. For Resident 2, the Surveillance Data Collection Form for respiratory tract infections – pneumonia/lower respiratory tract was used. The form (undated) showed the following: - the date of onset of symptoms, temperature, pulse, and respirations were blank, - under the criteria for pneumonia showed all three criteria must be present. For criteria 1- interpretation of chest radiograph as demonstrating pneumonia or the presence of new infiltrates. For criteria 2- at least one respiratory sub criteria: new/increased cough, sputum production oxygen saturation less than 94% on room air , new or changed lung examination abnormalities, respiratory rate of 25 breaths per minute or more. For criteria 3- at least one of the constitutional criteria: fever, leukocytosis, acute mental status change or acute functional decline. However, none of the criteria were selected. - the antibiotic treatment prescribed for Resident 2 was levofloxacin 250 mg by mouth every 48 hours for eight days. - further review of the form failed to show the selection of HAI, CAI, or documentation of additional notes. - Review of the Infection Prevention and Control Surveillance Log for February 2026 showed the type of infection for Resident 2 was not selected. Further review of the log showed pneumonia was documented under organism or culture, Resident 2 had no mental status change, and the resident had a positive x-ray on 2/9/26. However, the section for signs and symptoms was blank. The infection was documented as CAI. c. For Resident 71, the Surveillance Data Collection Form for other infections was used. The form (undated) showed the following: - the temperature and pulse were blank - the antibiotic prescribed for Resident 71 was cefepime (antimicrobial) 2 gm IV every 12 hours for 7 days, for the diagnosis of leukocytosis. - further review of the form failed to show the selection of HAI, CAI, or documentation of additional notes. - Review of the Infection Prevention and Control Surveillance Log for February 2026 showed Resident 71's infection was documented as a urinary tract infection and DNMC. However, a Surveillance Tool for urinary tract infections was not utilized for Resident 71's infection. d. For Resident 112, the Surveillance Data Collection Form for urinary tract infections without an indwelling catheter was used. The form (undated) showed the following: - the temperature, pulse, and respirations were blank - the form showed both criteria 1 and 2 must be selected. However, only criteria 2 was selected: at least 100, 000 cfu/mL of no more than two species of microorganisms in a voided urine sample. - the antibiotic prescribed for Resident 112 was meropenem (antimicrobial) 1 gm IV daily for two days. - further review of the form showed the selection of CAI. - Review of the Infection Prevention and Control Surveillance Log for March 2026 showed the documentation Resident 112 had agitation, hematuria, and no mental status change. Resident 112's infection was documented as CAI. e. For Resident 21, the Surveillance Data Collection Form for respiratory tract infections – pneumonia/lower respiratory tract was used. The form (undated) showed the following: - the temperature, pulse, and respirations were blank, - under the criteria for pneumonia showed all three criteria must be present. For criteria 1- interpretation of chest radiograph as demonstrating pneumonia or the presence of new infiltrates. For criteria 2- at least one respiratory sub criteria: new/increased cough, sputum production oxygen saturation less than 94% on room air , new or changed lung examination abnormalities, respiratory rate of 25 breaths per minute or more. For criteria 3- at least one of the constitutional criteria: fever, leukocytosis, acute mental status change or acute functional decline. However, only criteria 1 was selected. - the antibiotic treatment prescribed for Resident 21 was Zithromax (antimicrobial) 500 mg daily for two days. - further review of the form showed the selection CAI. - Review of the Infection Prevention and Control Surveillance Log for March 2026 showed the following documentation for Resident 21: pneumonia was documented under organism or culture, no mental status change, and the resident had a positive x-ray on 3/25/26. The infection was documented as CAI. f. For Resident 52, the Surveillance Data Collection Form for urinary tract infections without an indwelling catheter was used. The form (undated) showed the following: - the temperature, pulse, and respirations were blank - the form showed both criteria 1 and 2 must be selected; however, none of the criteria were selected. - the antibiotic prescribed for Resident 52 was ertapenem (antimicrobial) 1 gm for two days. - further review of the form showed the selection of CAI. - Review of the Infection Prevention and Control Surveillance Log for March 2026 showed the documentation Resident 52 had increased agitation, confusion, and anxiety and no mental status change. The section for organism or culture was blank. Resident 52's infection was documented as CAI. g. For Resident 37, the Surveillance Data Collection Form for respiratory tract infections – pneumonia/lower respiratory tract was used. The form (undated) showed the following: - the temperature, pulse, and respirations were blank, - under the criteria for lower respiratory tract showed all three criteria must be present. For criteria 1- chest radiograph not performed or negative for pneumonia or new infiltrates. For criteria 2- at least two respiratory sub criteria: new/increased cough, sputum production, oxygen saturation less than 94% on room air, new or changed lung examination abnormalities, pleuritic chest pain, or respiratory rate of more than or equal to 25 breaths per minute. For criteria 3- at least one of the constitutional criteria: fever, leukocytosis, acute mental status change or acute functional decline. However, for criteria 2, only one sub criteria: new or changed lung examination abnormalities was selected. - the antibiotic treatment prescribed for Resident 37 amoxicillin 875-125 mg three times a day for three days. - further review of the form showed the selection CAI. - Review of the Infection Prevention and Control Surveillance Log for April 2026 showed the infection was documented as CAI. On 6/16/26 at 1112 hours, an interview and concurrent facility document review was conducted with the IP. The IP reviewed the medical records for Residents 2, 21, 37, 52, 71, 93, and 112 and verified the classification of Residents 2, 21, 37, 52, and 112's infections as true infections were incorrect. The IP stated the determination of a true infection should be accurate to effectively conduct surveillance and track the prevalence of infections in the facility. The IP stated the Surveillance Tools used for Residents 71 and 93 were incorrect and the correct McGeer's Surveillance tool should be selected and completed to accurately determine if the criteria met for true infection. On 6/18/16 at 1000 hours, an interview was conducted with the DON. The DON stated the IP was responsible for the surveillance of infections in the facility. The DON stated the monthly surveillance report should be accurate and the determination of true infections and whether the infection was HAI, CAI, or DNMC should be accurate. 2. Review of the CMS QSO 17-30 titled Requirement to Reduce Legionella Risk in Healthcare Facility Water Systems to Prevent Cases and Outbreaks of Legionnaires' Disease revised 7/2018, showed the facilities must develop and adhere to policies and procedures that inhibit microbial growth in building water systems that reduce the risk of growth and spread of Legionella and other opportunistic pathogens in water. Facilities must have water management plans and documentation that, at a minimum, ensure each facility: - Conducts a facility risk assessment to identify where Legionella and other opportunistic waterborne pathogens (e.g. Pseudomonas, Acinetobacter, Burkholderia, Stenotrophomonas, nontuberculous mycobacteria, and fungi) could grow and spread in the facility water system. - Develops and implements a water management program that considers the ASHRAE (American Society of Heating, Refrigerating, and Air-Conditioning Engineers) industry standard and the CDC toolkit. - Specifies testing protocols and acceptable ranges for control measures, and document the results of testing and corrective actions taken when control limits are not maintained. - Maintains compliance with other applicable federal, state, and local requirements. Review of the facility's P&P titled Policy for Legionnaire's Disease revised 6/2017, showed it is the policy of the facility to have a plan for the prevention of Legionnaire's disease. Under the section titled Process to Develop a Water Management Program showed the facility will develop a Water Management Program which will be reviewed annually. Review of the facility document titled Legionella Risk assessment dated [DATE], showed a form which was completed in order to determine if the facility needed a water management program to reduce the risk of Legionella growth and spread. The form showed the facility should have a water management program for the building's hot and cold-water distribution systems. Review of the facility's water management program binder failed to show documented evidence of the facility' Water Management Program which specified testing protocols, acceptable ranges for control measures, and corrective actions taken when control limits were not maintained. On 6/18/26 at 1000 hours, an interview and concurrent facility document review was conducted with the DON and IP. The DON and IP stated all documents related to the facility's water management and Legionella testing were kept in the water management binder. The DON and IP were asked to show the facility's Water Management Program in the binder. The DON and IP reviewed the binder and verified the facility's water management program was not in the water management binder. On 6/18/26 at 1035 hours, a follow- up interview and concurrent facility P&P review was conducted with the DON. The DON stated the facility did not develop a Water Management Program. The DON reviewed the facility's P&P titled Policy for Legionnaire's Disease and verified the P&P showed the facility would develop a Water Management Program and identify risk areas in which Legionella can grow. On 6/18/26 at 1115 hours, an interview was conducted with the DON. The DON was informed and acknowledged the above findings. 3. Review of the facility's P&P titled Infection Control Program System dated 1/23, showed the facility has established an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections. Review of the facility's P&P titled Storage of Medications dated 1/25, showed medications storage areas are kept clean and free of clutter. On 6/15/26 at 1129 hours, an observation of Treatment Cart 1 and interview was conducted with LVN 3. LVN 3 stated they were the treatment nurse using Treatment Cart 1 for 6/15/26. When Treatment Cart 1 was inspected, multiple pieces of paperwork were stored inside Treatment Cart 1. LVN 3 stated the paperwork had been stored in Treatment Cart 1 since 6/12/26. On 6/16/26 at 1448 hours, an interview was conducted with LVN 4. LVN 4 stated they were the treatment nurse using Treatment Cart 2 on 6/16/26. LVN 4 stated they would not store treatment care paperwork in the treatment cart because the paperwork could get lost. LVN 4 stated it was not clean to store the paperwork in the treatment cart. On 6/17/26 at 0947 hours, an interview was conducted with the MRD. The MRD verified the facility records were not to be stored in the treatment cart. On 6/17/26 at 1410 hours, an interview was conducted with the IP. The IP stated only treatment items such as medications were to be stored in the treatment cart. The IP stated the treatment cart was supposed to be clean and the introduction of outside items would make the treatment cart dirty. On 6/18/26 at 0924 hours, an interview was conducted with the DON. The DON stated the paperwork should not have been stored in the treatment cart. The paperwork should have been placed in a binder or folder. The treatment cart should only store treatments.

F881E · No harm, potential for more than minimal, pattern

Based on interview, medical record review, facility document review, and facility P&P review, the facility failed to accurately monitor and address the use of the antibiotics for two final sampled resident (Residents 2 and 52) and three nonsampled residents (Residents 21, 37, and 112) reviewed for antibiotic stewardship. * Residents 2, 21, 37, 52, and 112 who did not meet the McGeer's criteria (a set of specific definitions to identify true infections in long term nursing facilities) were prescribed antimicrobial therapy. These failures resulted in continued use of unnecessary antibiotic therapy, increasing the risk of adverse drug reactions and the development of antibiotic resistant organisms. According to the Centers for Disease Control and Prevention (CDC), antibiotics are among the most frequently prescribed medications in nursing homes, with up to 70% of residents in a nursing home receiving one or more courses of systemic antibiotics over a year. Studies have shown that 40-75% of antibiotics prescribed in nursing homes may be unnecessary or inappropriate. Harms from antibiotic overuse are significant for the frail and older adults receiving care in nursing homes. These harms include risk of serious diarrheal infections from Clostridium difficile (a type of bacteria that can cause diarrhea and inflammation of the colon), increased adverse drug events and drug interactions, and colonization and/or infection with antibiotic-resistant organisms. Review of the facility's P&P titled Infection Control, Antimicrobial Stewardship revised 1/2017 showed the goal of the antimicrobial stewardship is to optimize clinical outcomes while minimizing, unintended consequence of antimicrobial use. Unintended consequences the facility is attempting to prevent include the following:ToxicityMany selections of pathogenic organisms such as clostridium difficile.The emergence of resistant pathogens and/or multi-drug resistant organisms.The facility (IP, DON, and/or pharmacy) will:- Report on the number of antibiotics prescribed and the number of residents treated each month.- Include a separate report for the number of residents on antibiotics that did not meet McGeer's criteria for active infection. Review of the facility's monthly Infection Prevention and Control Surveillance Logs from January 2026 through May 2026 showed the following resident infection surveillance data for HAIs (Healthcare Acquired Infections), CAIs (Community Acquired Infections) and DNMC (Did Not Meet Criteria):- For January 2026: HAI - 11, CAI -0, and DNMC - 8;- For February 2026: HAI - 13, CAI -4, and DNMC - 7;- For March 2026: HAI - 11, CAI -4, and DNMC - 10;- For April 2026: HAI - 5, CAI -2, and DNMC - 5; and- For May 2026: HAI - 3, CAI -1, and DNMC - 2; On 6/16/26 at 1047 hours, an interview and concurrent facility document review was conducted with the IP. The IP stated he was responsible for conducting surveillance and tracking infections in the facility. The IP stated for any residents with signs and/or symptoms of an infection, the licensed nurse was responsible for completing a change of condition evaluation, notifying the physician, and carrying out any orders for laboratory tests, cultures, or diagnostics tests. The IP stated the McGeer's criteria was utilized to determine if the infection was a true infection. The IP further stated he was responsible for completing or reviewing the McGeer's criteria surveillance tool (if initiated by the licensed nurses) and making the determination if the infection was an HAI, CAI, or DNMC. The IP stated for the residents admitted to the facility on antimicrobial therapy, the McGeer's criteria surveillance tool was used to determine true infection. The IP stated if the infections did not meet the criteria for true infection, the physician would be notified and any orders to discontinue or continue the antimicrobial therapy would be documented. Review of the Surveillance Data Collection Forms for Residents 2, 21, 37, 52, and 112 was conducted with the IP. After reviewing Residents 2, 21, 37, 52, and 112's Surveillance Data Collection Forms and medical records, the IP verified the resident's infections did not meet the McGeer's criteria for true infection, the residents were prescribed and completed the antimicrobial therapy, and the forms did not indicate the infection DNMC. On 6/18/26 at 1000 hours, an interview was conducted with the DON. The DON stated the determination of true infection and the classification of HAI, CAI, and DNMC should be accurately determined and reported. The DON stated the purpose of the antibiotic stewardship program was to ensure the prescribed antimicrobial therapy was appropriate to prevent the unnecessary use and resistance to antibiotics. On 6/18/26 at 1115 hours, an interview was conducted with the DON. The DON was informed and acknowledged the above findings.

F692D · No harm, potential for more than minimal, isolated

Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure two of two final sampled residents (Residents 4 and 56) were evaluated for nutrition status, to receive the appropriate services needed to maintain acceptable parameters of nutritional status. * The facility failed to obtain Resident 4's weekly weights as per the physician's order and care plan. Resident 4 experienced a seven-pound weight loss in one month and the facility failed to ensure the resident was seen and evaluated by the RD as per the physician's order. * The facility failed to ensure Resident 56 was seen and evaluated by the RD for the weight loss of 7lbs in one week. These failures had the potential for further weight loss and for Residents 4 and 56 to not meet their nutritional needs. Findings: Review of the facility's P&P titled Weight Variance Committee revised 10/2018 showed screening of weights for variances will be done on a regular basis per nursing (DON or designee) and dietary (RD in-house or consultants RD/Supervisor). A list of residents with weight variances will be established and shall be referred to the interdisciplinary committee members. These residents will be reviewed at the next Weight Variance Committee meeting. The recommendations from the committee will be carried out by the designated discipline responsible. The residents with weight variances will continue to be reviewed at the Committee meeting until the IDT determines whether the problem has been resolved or is unable to be impacted, due to the resident's diagnosis or condition. Documentation, including assessments and care planning, will be maintained the resident's medical record. Any weight gain/loss of greater than three pounds per week should be reviewed by the IDT for cause and further recommendations. 1. Medical record review for Resident 4 was initiated on 6/15/26. Resident 4 was admitted to the facility on [DATE] and readmitted on [DATE]. Review of Resident 4's H&P examination dated 5/31/26, showed Resident 4 was unable to make independent medical decisions. Review of Resident 4's Order Summary Report showed the following physician's orders: - Dated 5/2/26, for the RD evaluation, - Dated 6/1/26, to refer to the RD for weight loss, - Dated 6/1/26, to obtain weekly weights for four weeks related to weight loss, and - Dated 6/3/26, for enteral feedings, to administer Jevity 1.2 (enteral feeding formula) 1.2 at 50 ml/hr for 20 hours to provide 1000 ml/1200 kcal per day. Review of Resident 4's RD readmission Nutritional assessment dated [DATE], showed Resident 4 was readmitted after transfer to the hospital on 4/3/26. Resident 4's current weight was 124 lbs (as of 4/21/26) and the resident returned with the diagnosis of CHF (congestive heart failure) exacerbation, dysphagia, and new GT placement. Resident 4 was NPO and received Jevity 1.2 at 48 ml/hr for 20 hours. Further review showed the RD documented Resident 4 showed a significant 12 lbs (8.8%) weight loss in 14 days. Weight maintenance or gradual weight decrease to decrease BMI to 23 will be supported. Review of Resident 4's Weights and Vitals Exceptions showed the following weights for Resident 4: - On 4/1/26, 135 lbs, - On 4/15/26, 123 lbs (readmission weight), - On 5/5/26, 124 lbs, - On 5/26/26, 121 lbs, - On 6/1/26, 117 lbs (5.6% change in one month, comparison weight 5/5/26, - 7 lbs), and - On 6/16/26, 116 lbs. Review of Resident 4's plan of care showed the following care plan problems: - Dated 4/14/26, addressing Resident 4's risk for dehydration and weight loss. The interventions included dietary evaluation as needed, to refer to the weight variance for close monitoring of weight. On 6/1/26, the interventions included to refer to the RD, and to obtained weekly weights for four weeks. - Dated 5/2/26, addressing Resident 4's nine-pound weight loss in one month. The approach showed to continue the weekly weights and the RD evaluation. - Dated 6/1/26, addressing Resident 4's seven pounds weight loss in one month. The approach showed to refer Resident 4 to the RD, to obtain weekly weights for four weeks, and to increase the GTF to Jevity 1.2 at 50 ml/hr for 20 hours. Review of Resident 4's IDT Weight Variance Progress Notes dated 5/7/26, showed Resident 4 had weight loss with acute hospitalization and CHF exacerbation. The IDT team documented the body weight was stable since readmission and the expected weight loss due to fluid diuresis. The IDT team recommended monthly weights monitoring. Review of Resident 4's SBAR Communication Form dated 6/1/26, addressing Resident 4's weight loss of seven pounds in one month showed the physician was notified and recommended the referral to the RD and weekly weights for four weeks. Review of the Weight Variance Meeting dated 6/4/26, showed the IDT team discussed Resident 4's seven-pound weight loss since 5/1/26 (one month). The documentation showed the RD recommended Jevity 1.2 at 50 ml/hr for 20 hours to provide 1000 ml/1200 kcal/day. The physician was notified of the recommendations and carried out. Review of Resident 4's medical record failed to show Resident 4's weight was obtained for the week of 6/8/26. Further review of the medical record failed to show the documented evidence Resident 4 was seen and evaluated by the RD as per the physician's orders on 5/2/26 and 6/1/26. On 6/17/26 at 1520 hours, an interview and concurrent medical record review for Resident 4 was conducted with the DON. The DON stated when a resident had a 3% weight loss in one week, or a 5% weight loss in one month, the physician, resident/representative party, and the RD would be informed. The DON stated the RD was responsible for assessing the residents and attending the IDT weight variance meeting to discuss the resident's plan of care and the RD recommendations. The DON reviewed Resident 4's medical records and verified the above findings. The DON stated there was no documentation Resident 4 was seen and evaluated by the RD as above findings. On 6/18/26 at 1000 hours, a follow-up interview was conducted with the DON. The DON stated for the residents with weight loss, the RD was expected to assess and evaluate the residents and document in the medical record. On 6/18/26 at 1115 hours, an interview was conducted with the DON. The DON was informed and acknowledged the above findings. 2. Review of the facility's P&P titled Weight Variance Committee revised 10/2018, showed it is the policy of the facility to review and monitor residents with weight variances, at an interdisciplinary team (IDT) meeting in a regular scheduled basis. This committee shall be referred to as the Weight Variance Committee. In order to provide an initial and on-going assessment of weight status, all newly admitted residents should be weighed upon admission, then weekly four (4) times, and then monthly thereafter. Medical record review for Resident 56 was initiated on 6/15/26. Resident 56 was admitted to the facility on [DATE], and readmitted to the facility on [DATE]. Review of Resident 56's H&P examination dated 5/21/26, show Resident 56 did not have the capacity to understand and make decisions. Review of Resident 56's Weight Summary showed the following dates and weights: - On 5/21/26, 156 lbs; - On 5/26/26, 149 lbs; a weight loss of 7 lbs from 5/21/26; - On 6/2/26, 147 lbs; a weight loss of 9 lbs from 5/21/26; and - On 6/9/26, 146 lbs, a weight loss of 10 lbs from 5/21/26. Review of Resident 56's Order Summary report showed the following physician's order: - Dated 5/21/26, weekly weight times four (4); and - Dated 5/26/26, to refer to the RD for weight loss. Review of Resident 56's RD readmission Nutritional assessment dated [DATE], showed Resident 56 was readmitted after transferring to the hospital on 5/21/26. Resident 56 was admitted to the facility with both lower extremity edema. Review of Resident 56's medical records failed to show Resident 56's weight was obtained for the week of 6/16/26. In addition, there was no documented evidence to show Resident 56 was seen and evaluated by the RD as per the physician's orders on 5/26/26. On 6/15/26 at 1005 hours, an observation of Resident 56 and concurrent interview with CNA 2 was conducted. Resident 56 was in bed with breakfast tray at the overbed table. When asked, CNA 2 stated Resident 56 had only eaten 25% of the breakfast. On 6/17/26 at 1121 hours, an interview and concurrent medical record review for Resident 56 was conducted with RN 1. RN 1 verified the above findings and stated the RD should have assessed Resident 56 for the weight loss on 5/26/26. On 6/17/26 at 1402 hours, an interview was conducted for Resident 56 with RN 2. RN 2 stated Resident 56 was reweighed at 139 lbs, with a weight loss of 7 lbs from 6/9/26. On 6/18/26 at 0802 hours, a telephone interview was conducted for Resident 56 with Family Member 1. Family Member 1 stated being aware of Resident 56 weight loss, and brought in Korean foods for the resident. On 6/18/26 at 0844 hours, an interview was conducted with the DON. The DON verified the above findings. The DON stated the RD was expected to assess and evaluate Resident 56 and document in the medical record. The DON further stated facility did not have any Vietnamese nor Korean menu and the facility have the American menu to offer to the residents. On 6/18/26 at 1249 hours, an interview was conducted with the Assistant Administrator and DON. The Assistant Administrator and DON were informed and acknowledged the above findings.

F552D · No harm, potential for more than minimal, isolated

Based on interview, medical record review, facility document review, and facility P&P review, the facility failed to ensure the residents or their representatives were informed in advance of the proposed treatment regarding the use of psychotropic medications for one of five sampled residents (Resident 38) and one nonsampled resident (Resident 80) reviewed for unnecessary medications. * The facility failed to ensure the informed consents for quetiapine (antipsychotic) and buspirone (antianxiety) medications were renewed after six months for Resident 38. * The facility failed to ensure three of three informed consents for Resident 80's Restoril (hypnotic) medication were completed in a timely manner with the prescriber's signatures. These failures posed the risk for the residents and their responsible parties not understanding risks and benefits of the psychotropic medications and the potential side effects. Findings: Review of the facility's P&P titled Psychotropic Medication Use dated 6/2021 showed a psychotropic drug is any medication that affects brain activities associated with mental processes and behavior, which incudes but is not limited to antipsychotics, anxiolytics, hypnotics, and antidepressants. Review of the facility's P&P titled Informed Consent dated 4/2024 showed there is a requirement for the facility to renew informed consent every six months. 1. Medical record review for Resident 38 was initiated on 6/15/26. Resident 38 was admitted to the facility on [DATE], and readmitted on [DATE]. Review of Resident 38's H&P examination dated 6/12/25, showed Resident 38 can make needs known but cannot make medical decisions. Review of Resident 38's Order Summary Report showed the following physician's orders: - dated 6/10/25, to administer buspirone 5 mg by mouth two times a day; and - dated 6/1/26, to administer quetiapine 25 mg by mouth two times a day. Review of Resident 38's Verification of Informed Consent for Physical Restraints, Psychotherapeutic Drugs, or Prolonged Use of a Device for quetiapine medication showed the resident/responsible party was informed on 12/10/25, and the physician who obtained the informed consent signed the consent form on 11/30/25. Review of Resident 38's Verification of Informed Consent for Physical Restraints, Psychotherapeutic Drugs, or Prolonged Use of a Device for buspirone medication showed the resident/responsible party was informed on 12/10/25, and the physician who obtained the informed consent signed the consent form on 11/30/25. On 6/17/26 at 0851 hours, an interview and concurrent medical record review for Resident 38 was conducted with RN 1. RN 1 verified the informed consents for buspirone and quetiapine medications were not renewed after six months. RN 1 further stated the informed consents should be renewed every six months. On 6/18/26 at 1249 hours, an interview was conducted with the Assistant Administrator and DON. The Assistant Administrator and DON were informed and acknowledged the above findings. 2. Review of the facility's P&P titled Informed Consent Policy dated 4/2024 showed the attending physician, PA, or NP must obtain the informed consent of the resident or their responsible party for purposes of prescribing, ordering, or increasing an order for a psychotherapeutic medication. Medical record review for Resident 80 was initiated on 6/16/26. Resident 80 was admitted to the facility on [DATE]. Review of Resident 80's Verification of Informed Consent for Physical Restraints, Psychotherapeutic Drugs, or Prolonged Use of a Device dated 4/21, 5/8, and 6/5/26, showed the prescriber signature's fields were blank. Review of Resident 80's Order Summary Report showed a physician's order dated 4/21/26, for Restoril 15 mg oral capsule by mouth as needed for insomnia for 14 days. Review of Resident 80's MAR from 4/21 to 6/10/26, showed Resident 80 was administered Restoril medication three times in April 2026, 15 times in May 2026, and five times to date in June 2026. Review of Resident 80's physician's orders showed a medication order dated 6/5/26, for Restoril 15 mg oral capsule by mouth as needed for insomnia for 30 days. On 6/18/26 at 1109 hours, an observation for Resident 80 was conducted in Room A. Resident 80 was observed sleeping. On 6/18/26 at 1428 hours, an interview and concurrent medical record review for Resident 80 was conducted with the DON. The DON verified Resident 80's Verification of Informed Consent for Physical Restraints, Psychotherapeutic Drugs, or Prolonged Use of a Device for the Restoril medication dated 4/21, 5/8, and 6/5/26, showed the prescriber signature fields were blank.

F698D · No harm, potential for more than minimal, isolated

Based on interview, medical record review, and facility P&P review, the facility failed to ensure the appropriate dialysis care was provided for one of 22 final sampled residents (Resident 47) reviewed for dialysis services. * The facility failed to ensure the emergency dialysis kit was kept at Resident 47's bedside. In addition, the facility failed to ensure Resident 47's AV shunt was assessed every shift and the blood pressure was not taken on the resident's left upper arm where the AV shunt located. These failures had the potential for the Resident 47 to not receive the necessary and/or immediate interventions to manage the dialysis access site and prevent possible medical complications.Findings: Review of the facility's P&P titled Dialysis Care revised 2/2018 showed it is the policy of the facility to provide standards for the resident receiving shunt care. Blood pressure and venous punctures will not be performed on the extremity where the shunt is located. In case of an emergency, at the bedside of a dialysis resident, there should be a clamp, tape, 4x4s and kerlix. Information that the shunt is to be checked once a shift for bruit and thrill, no injections, venous punctures or restraints on the extremity with the shunt. Medical record review for Resident 47 was initiated on 6/15/26. Resident 47 was admitted to the facility on [DATE]. Review of Resident 47's MDS 5-day PPS assessment dated [DATE], showed Cognitive Skills for Daily Decision Making was moderately impaired (decisions poor; cues/supervision required). Review of Resident 47's admission Record showed Resident 47 had a diagnosis of ESRD (end stage renal disease) and was dependent on renal dialysis. Review of Resident 47's Pre and Post Dialysis Communication dated 6/15/26, show Resident 47 had dialysis access site on the left arm AV shunt and right upper chest perma-catheter. Review of Resident 47's Order Summary Report for June 2026 showed a physician's order dated 3/19/26, for hemodialysis every Monday, Wednesday, and Friday at the dialysis facility. Further review of the Order Summary Report failed to show an order to monitor left arm AV shunt and order no blood pressure, no venipuncture to the left arm. Review of Resident 47's documentation of BP for June 2026 showed the following:- dated 6/11/26 at 1212 hours, a BP reading of 122/60 mmHg on the left arm;- dated 6/12/26 at 0808 hours, a BP reading of 104/56 mmHg on the left arm;- dated 6/12/26 at 1258 hours, a BP reading of 96/56 mmHg on the left arm;- dated 6/12/26 at 1655 hours, a BP reading of 114/59 mmHg on the left arm;- dated 6/13/26 at 0835 hours, a BP reading of 122/54 mmHg on the left arm;- dated 6/13/26 at 1238 hours, a BP reading of 138/56 mmHg on the left arm;- dated 6/13/26 at 1626 hours, a BP reading of 112/60 mmHg on the left arm; - dated 6/14/26 at 0847 hours, a BP reading of 114/54 mmHg on the left arm;- dated 6/14/26 at 1606 hours, a BP reading of 110/68 mmHg on the left arm;- dated 6/15/26 at 0945 hours, a BP reading of 126/78 mmHg on the left arm; - dated 6/15/26 at 1322 hours, a BP reading of 128/68 mmHg on the left arm;- dated 6/15/26 at 1751 hours, a BP reading of 132/74 mmHg on the left arm;- dated 6/16/26 at 0949 hours, a BP reading of 128/70 mmHg on the left arm; - dated 6/16/26 at 1247 hours, a BP reading of 122/74 mmHg on the left arm; and- dated 6/17/26 at 0812 hours, a BP reading of 104/54 mmHg on the left arm; a. On 6/15/26 at 1513 hours, an observation was conducted for Resident 47. Resident 47 was sitting in his wheelchair and observed to have the right upper chest perma-catheter dressing. On 6/15/26 at 1614 hours, an observation and concurrent interview was conducted with RN 1. RN 1 stated Resident 47 had the right upper chest perma-catheter dialysis access site. RN 1 further stated Resident 47 was a high risk for bleeding and needed an emergency kit supplies kept at the resident's bedside in case of an emergency. RN 1 checked and verified there were no supplies at Resident 47's bedside. b. On 6/17/26 at 0931 hours, an interview and concurrent medical record review for Resident 47 was conducted with RN 1. RN 1 verified Resident 47 had dialysis access site on the left forearm and right upper chest perma-catheter. RN 1 stated Resident 47 should have an order for no blood pressure taking on the left arm for risk of access damage and clotting. RN 1 verified the blood pressure was taken on the left arm on the above dates and times. On 6/17/26 at 1339 hours, an interview and concurrent medical record review for Resident 47 was conducted with RN 2. RN 2 verified he was taking the blood pressure of Resident 47 and was not aware Resident 47 had a left arm AV shunt. On 6/18/26 at 0844 hours, an interview was conducted with the DON. The DON was informed and acknowledged the above findings. The DON stated all resident who had a dialysis access site should have and emergency kit at bedside and the licensed nurse should have not taken Resident 47's blood pressure on the left arm for risk of clot. On 6/18/26 at 1249 hours, an interview was conducted with the Assistant Administrator and DON. The Assistant Administrator and DON were informed and acknowledged the above findings.

F578D · No harm, potential for more than minimal, isolated

Based on interview, medical record review, and facility P&P review, the facility failed to ensure the resident was assisted with the formulation of the advance directive (legal document that states a person's wishes about receiving medical care if that person is no longer able to make medical decisions) for one of 22 final sampled residents (Resident 68) reviewed for advance directives. * Resident 68 who wished to formulate an advance directive was not provided assistance by the facility. This failure had the potential for the resident's decisions regarding the healthcare and treatment options not being honored. Findings: Review of the facility's P&P titled Advance Directives revised 4/2017 showed prior to, or upon admission, the residents would be provided with written information concerning the resident's rights under State law to accept or refuse medical or surgical treatment and the resident's right to prepare an advance directive. If a resident requests assistance in developing an advance directive, their request should be referred to the social service staff. Social service staff will assist residents in completing an advance directive, durable Power of Attorney for Healthcare, if the resident wishes to execute one. [NAME] service staff will arrange for the Ombudsman to complete and witness the document. Medical record review for Resident 68 was initiated on 6/15/26. Resident 68 was admitted to the facility on [DATE]. Review of Resident 68's Advance Directive Acknowledgement form dated 5/18/26, showed Resident 68 selected the option he had not executed an advance directive and wished to execute an advance directive. However, review of Resident 68's medical records failed to show a copy of Resident 68's advance directive or the documentation Resident 68 was assisted to formulate the advance directive. Review of Resident 168's MDS assessment dated [DATE], showed Resident 68 was cognitively intact. On 6/16/26 at 1451 hours, an interview and concurrent medical record review for Resident 68 was conducted with the Social Services Assistant. The Social Services Assistant verified the above findings. The Social Services Assistant stated if the resident/Responsible Party would like to formulate the advance directive, the Social Service staff was responsible for calling the Ombudsman and coordination of the formulation of the resident's advance directive with the Ombudsman. The Social Service Assistant stated the resident should be assisted with the formulation of the advance directive as soon as possible and the assistance documented in the resident's medical record. On 6/18/26 at 1000 hours, an interview was conducted with the DON. The DON stated if the Resident had verbalized that he would like to formulate the advance directive, the facility should assist the resident in formulating the advance directive as soon as possible to ensure the resident's wishes were honored in the event they no longer had the capacity. The DON further stated the Social Services staff were responsible for assisting the resident to formulate the advance directive, and if the Social Services staff had attempted to assist the resident to formulate the advance directive, the Social Services staff should have documented in the resident's medical record. On 6/18/26 at 1115 hours, an interview was conducted with the DON. The DON was informed and acknowledged the above findings.

F558D · No harm, potential for more than minimal, isolated

Based on observation, interview, medical record review, and facility P&P review, the facility failed to provide a reasonable accommodation to meet the needs of one of 105 residents in the facility (Resident 111). * The facility failed to ensure Resident 111's call light was within the resident's reach. This failure had the potential to negatively impact the resident's psychosocial well-being and cause delays in receiving the needed care.Findings: Review of the facility's P&P titled Call Light revised 5/2017 showed it is the policy of the facility to respond to the resident's request and needs. When the resident is in bed or in the wheelchair or chair in the room, staff should make sure that the call light is within easy reach of the resident. 1. Medical record review for Resident 111 was initiated on 6/15/26. Resident 111 was admitted to the facility on [DATE]. Review of Resident 111's H&P examination dated 6/10/26, showed Resident 111 had the capacity to understand and make decisions. On 6/15/26 at 0952 hours, during the initial tour of the facility, an observation and concurrent interview was conducted with Resident 111. Resident 111's call light button was observed hanging on the left side of the headboard behind Resident 111. Resident 111 stated he could not locate his call light button. RN 2 was called to Resident 111's room and an observation and concurrent interview was conducted with RN 2. RN 2 stated Resident 111 would call for help by pressing his call light button. RN 2 verified the call light button was hanging on the left side of the headboard and Resident 111 could not reach the call light button. On 6/18/26 at 1249 hours, an interview was conducted with the Assistant Administrator and DON. The Assistant Administrator and DON were informed and acknowledged the above findings.

F604D · No harm, potential for more than minimal, isolated

Based on observation, interview, medical record review, and facility P&P review, the facility failed to implement the restraint free periods for one of 22 final sampled residents (Resident 7) reviewed. * The facility failed to ensure Resident 2's use of pommel cushion in wheelchair had a physician's order and informed consent obtained; and a care plan developed prior to the application of the restraint to the resident. These failures posed the risk of compromising the resident's independence and psychosocial well-being. Findings: Review of the facility's P&P titled Physical Restraints dated 9/2017 showed restraints will only be used after other alternatives have been tried unsuccessfully and only after a thorough assessment, informed consent from the resident or their responsible party, a physician's order and a care plan to address the use of the restraint. Physical restraints include the use of such devices as arm restraints, hand mittens, roll belts, seat belts, Geri-chairs, lap cushions, and trays that the resident cannot remove, side rails or bed rails, bed alarms or wheelchair alarms. On 6/15/26 at 1320 hours, during the initial tour of the facility, Resident 7 was observed in the activity room, seated in her wheelchair with a pommel cushion on the seat. Medical record review for Resident 7 was initiated on 6/16/26. Resident 7 was admitted to the facility on [DATE]. Review of Resident 7's H&P examination dated 3/16/26, showed the resident had no capacity to understand and make decisions. Review of Resident 7's Order Summary Report for 6/2026 failed to show documented evidence a physician's order was obtained for the use of the pommel cushion in the wheelchair. In addition, the medical record failed to show an informed consent was obtained for the use of pommel cushion in the wheelchair prior to the application of the device. On 6/17/26 at 1323 hours, an interview for Resident 7 was conducted with CNA 1. CNA 1 verified Resident 7's use of the pommel cushion in the wheelchair and was totally dependent on staff on all ADL's. On 6/17/26 at 1405 hours, an interview and concurrent medical record review for Resident 7 was conducted with RN 3. RN 3 verified the findings and stated Resident 7's reason for the use of the pommel cushion in the wheelchair was to prevent the resident from sliding down from the wheelchair. RN 3 verified there was no physician's order, consent, and care plan for the use of the pommel cushion in the wheelchair. On 6/18/26 at 1117 hours, an interview and concurrent medical record review for Resident 7 was conducted with the DON. The DON was informed and verified the above findings. Cross reference to F656.

F644D · No harm, potential for more than minimal, isolated

Based on interview, medical record review, and facility P&P review, the facility failed to ensure the recommendations from the Preadmission Screening and Resident Review (PASRR - a federal requirement to help ensure that individuals are not inappropriately placed in nursing homes for long term care) Level II determination was incorporated into the resident care for two of four final sampled residents (Residents 19 and 67) reviewed for PASRR. * The facility failed to coordinate the Level II PASRR recommendation into the assessment and care planning for Resident 19. * Resident 67's Level II PASRR Mental Health Evaluation was conducted on 6/5/25, with recommended specialized services. Resident 67 was readmitted to the facility on [DATE]; however, the facility failed to incorporate the Level II PASRR recommendations into Resident 67's plan of care. These failures had the potential for Residents 19 and 67 of not receiving adequate care that was recommended by PASARR Level II determination and evaluation report assessed by an appropriate state-designated authority. Findings: Review of the facility's P&P titled PASRR (Preadmission Screening Resident Review) revised 3/2019 showed it is the policy of the facility to screen each resident, regardless of payment source, when applying for admission to, or residing in the facility, which is Medicaid-certify facility, for mental illness and intellectual disability. Review of the facility's P&P titled PASRR (Preadmission Screening Resident Review) revised 3/2019 showed all admissions to the facility will receive a Preadmission Screening (PAS) prior to admission of the resident. If the result of the Level I screening is positive due to a diagnosed or suspected mental illness identified, the Level I screening will automatically be sent to the DHCS Contractor for a Level II prescreening call. 1. Medical record review for Resident 19 was initiated on 6/15/26. Resident 19 was admitted to the facility on [DATE], and readmitted to the facility on [DATE]. Review of Resident 19's Initial Preadmission screening (PAS) dated 5/26/26, showed Level 1 – Positive. The following were the recommended specialized add-on services: services and supports that supplement nursing facility care to address mental health needs. - Mental Health Rehabilitation Activities – These include therapeutic community, dance, music, art, exercise, leisure, recreation, orientation, education and/or skill building activities. - Activities of Daily Living (ADL) Training/Reinforcement – Skill training and support to improve day to day activities such as dressing, bathing, feeding, toileting and grooming. - Supportive services – interactions with facility staff that encourage problem solving, socialization, reality orientation or focus on your therapeutic goals. - Psychotherapy/Counseling – Individual and/or group and/or family treatment provided by a licensed mental health professional. Therapy may include a combination of strategies and techniques such as supportive, cognitive behavioral, psychodynamic, art/music, counseling, skills training, and existential therapies, among others. - Psychiatry Consultation and/or Follow up care – services to provide psychopharmacological intervention and monitoring of mental conditions. These providers will evaluate the efficacy and necessity of psychiatric medications, review lab profiles, make adjustments as needed, and address side effects. - Safety Monitors – safety monitors for risks of falls. - Pharmacy Consultation – services to review pharmacological issues such as drug interactions and black box warnings. - Pain Services Consultation – comprehensive assessment and treatment of pain issues. Pain treatment providers should consider substance use. If applicable, and potentially unreported pain due to communication difficulties. - Ophthalmology Consultation – services to assess and treat eye disorders. - Physical Therapy Consultation – services to enhance and restore functional ability and quality of life to those with physical impairments. - Occupational Therapy Consultation – services to improve independence in activities of daily living. - Speech Therapy Consultation - services to address impairment of speech, voice, language, communication and swallowing. - Dietary Consultation – services to manage weight and/or special nutritional needs. - Social Services Consultation – services to discuss goals and coordinate care. Social workers can also arrange safe and orderly transition to alternative levels of care when appropriate and facilitate communication with other caregivers. - Continence Evaluation – assessment and treatment of continence related issues. - Accessibility Accommodations – accessibility accommodations address physical, sight, hearing, and/or communication impairment and must be provided in any alternative placement. A facility should provide bedrails and shower bars. Review of Resident 19's care plan dated 5/26/26, failed to show an individualized care plan for PASRR Level II recommendation. Review of Resident 19's H&P examination dated 5/28/26, showed the resident had a medical history of bipolar disorder (is a lifelong mental health condition characterized by extreme shifts in mood, energy and activity levels). Review of Resident 19's MDS 5 days PPS assessment dated [DATE], showed BIMS summary score 8 (meaning moderately impaired cognition). On 6/17/26 at 0841 hours, an interview and concurrent medical record review were conducted with the MDS Coordinator. The MDS Coordinator failed to show a personalized care plan for the PASRR Level II recommendation from the DHCS Psychologist. On 6/18/26 at 1249 hours, an interview was conducted with the Assistant Administrator and DON. The Assistant Administrator and DON were informed and acknowledged the above findings. 2. Review of Resident 19's PASRR letter dated 5/27/26, showed a Level 1- positive as conducted at the facility and followed by Level II PASRR evaluation on 5/27/26, by a psychologist from DHCS who had reviewed the findings of the evaluation and made a determination for the most suitable setting for resident care and any needs for specialized services. The Individualized Determination Report was based on a review of the resident's medical and social history which revealed a significant medical condition with mental stressors that require nursing care. Medical record review for Resident 67 was initiated on 6/15/26. Resident 67 was admitted to the facility on [DATE], and readmitted on [DATE]. Review of Resident 67's Notice of PASRR Level I Screening Results dated 6/2/25, showed Resident 67's Level 1 screening was positive for serious mental illness and a Level II mental health evaluation referral was required. Review of the letter sent to Resident 67 by the Department of Health Care Services dated 6/5/25, showed the PASARR Level II Evaluation was conducted on 6/4/25. The letter showed as a result of Resident 67's Level II evaluation, the following specialized services were recommended for Resident 67: mental health rehabilitation activities, activities of daily living training/reinforcement, supportive services, psychotherapy, neuropsychology consultation, psychiatry consultation, safety monitors, pharmacy and pain services consultations. Review of the Resident 67's Notice of Attempted Evaluation dated 1/16/26, (from the acute care hospital), showed a SMI Level II mental health evaluation was not scheduled because the individual was discharged from the facility. Resident 67 was readmitted on [DATE], and review of Resident 67's Notice of PASRR Level I Screening Results dated 3/26/26, showed Resident 67's Level 1 screening was positive for serious mental illness and a Level II mental health evaluation referral was required. Review of the letter sent to Resident 67 by the Department of Health Care Services dated 3/27/26, showed after reviewing the positive SMI Level I screening and speaking with facility staff, a SMI Level II mental health evaluation was not scheduled for the following reason: the individual currently has a duplicate PASRR on file. The case was not closed. Review of Resident 67's plan of care records failed to show a care plan problem addressing the recommendations from the PASARR Individualized Determination Report. On 6/17/26 at 0855 hours, an interview and concurrent medical record review for Resident 67 was conducted with RN 3. RN 3 verified the above findings. RN 3 stated there should have been a follow-up to address the duplicate PASRR mentioned in the letter. RN 3 reviewed Resident 67's medical record and verified a care plan was not developed to address the recommendations in Resident 67's PASRR determination report. On 6/18/26 at 1000 hours, an interview was conducted with the DON. The DON stated upon admission or readmission to the facility, the PASRR Level 1 should be completed and sent to the facility. The DON stated the PASRR should be reviewed for accuracy and if unable to complete, there should be a follow-up conducted. The DON was informed and acknowledged the above findings.

F656D · No harm, potential for more than minimal, isolated

Based on observation, interview, and facility P&P review, the facility failed to ensure the resident centered comprehensive care plan was developed for one of 22 final sampled residents (Resident 7). *The facility failed to ensure Resident 7's care plan was created for the use of pommel cushion in wheelchair. This failure posed the risk to not provide Resident 7 with the appropriate, consistent, and individualized care.Findings: Review of the facility's P&P titled Care Planning - Interdisciplinary Team dated 1/2017 showed the facility's Interdisciplinary Team is responsible for the development of an individualized resident centered comprehensive care plan for each resident. The care plan is based on the resident's needs and comprehensive assessment. During an observation of Resident 7 on 6/17/2026 at 1320 hours, Resident 7 up in the wheelchair in the Activity Room with a pommel cushion on the seat. Medical record review for Resident 7 was initiated on 6/16/25. Resident 7 was admitted to the facility on [DATE]. Review of Resident 7's History and Physical examination dated 3/16/26, showed Resident 7 had no capacity to understand and make decisions. Review of Resident 7's plan of care records did not show the care plan problem was developed to address Resident 7's use of the pommel cushion in the wheelchair. There were no documented care interventions in place to address the use of the cushion. On 6/17/26 at 1323 hours, an interview was conducted for Resident 7 with CNA 1. CNA 1 verified Resident 7's use of the pommel cushion in wheelchair and totally dependent on staff on all ADL's. On 6/17/26 at 1405 hours, an interview and concurrent medical record review for Resident 7 was conducted with RN 3. RN 3 verified and stated Resident 7's use of the pommel cushion in wheelchair to prevent the resident from sliding down the wheelchair. RN 3 verified there was no physician's order, consent, and care plan for the use of pommel cushion in Resident 7's wheelchair. On 6/18/26 at 1117 hours, an interview and concurrent medical record review for Resident 7 was conducted with the DON. The DON was informed and verified the above findings. Cross reference to F604.

F657D · No harm, potential for more than minimal, isolated

Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the comprehensive plan of care for one of 22 final sampled residents (Resident 2) was revised to reflect the resident's current care needs and interventions. * Resident 2's care plan for risk for renal failure was not revised to address the correct dialysis access site and the amount of fluid restriction as ordered by the physician. This failure posed the risk of not providing the resident with individualized and person-centered care. Findings: Review of the facility's P&P titled Care Planning - Interdisciplinary Team dated 1/2017 showed the resident, resident family and/or the resident's legal representative/guardian or surrogate to participate in the development and revisions to the residents centered care plan. Medical record review for Resident 2 was initiated on 6/15/26. Resident 2 was admitted to the facility on [DATE]. Review of Resident 2's Plan of Care showed a care plan problem dated 4/22/26, addressing Resident 2's dialysis/renal failure problem. However, the care plan failed to show documented evidence for Resident 2's dialysis access site. In addition, the care plan interventions failed to include Resident 2's amount of fluid restriction per physician's order. Review of Resident 2's H&P Physician Progress Note dated 4/23/26, showed Resident 2 had a diagnosis of End Stage Renal Disease (ESRD) and on hemodialysis. Review of Resident 2's MAR for June 2026 showed the following physician's orders:- dated 4/20/26, to reapply pressure dressing to the right anterior chest tunnel dialysis catheter as needed if with bleeding;- dated 4/20/26, to provide fluid restriction of 1500 ml per day; and - dated 4/22/26, to remove Resident 2's right anterior chest tunnel dialysis catheter pressure dressing status post dialysis approximately four to six hours after dialysis every evening shift on Monday, Wednesday, and Friday, On 6/17/26 at 1354 hours, an interview and concurrent medical record review for Resident 2 was conducted with LVN 2. LVN 2 verified Resident 2 was on hemodialysis every Monday, Wednesday, and Friday. LVN 2 verified the care plan for Resident 2 addressing the dialysis problem was not revised and did not include the dialysis access site and the specific amount of fluid restriction. On 6/18/26 at 1117 hours, an interview and concurrent medical record review for Resident 2 was conducted with the DON. The DON was informed and verified the above findings.

F684D · No harm, potential for more than minimal, isolated

Based on interview, medical record review, facility record review, and facility P&P review, the facility failed to provide the necessary services to attain or maintain the highest practicable well-being for three of 22 final sampled residents (Residents 9, 10, and 19). * The facility failed to ensure the insulin (medication that regulates the amount of sugar level in the bloodstream) injection sites were rotated as ordered by the physician, for Residents 9 and 10. * The facility failed to ensure Resident 19's left forearm skin discoloration was monitored and care planned. These failures had the potential to result in ineffective treatment, worsening skin conditions, altered medication effectiveness, impaired insulin absorption, and tissue damage which could lead to negative resident outcomes. Findings: Review of the facility's P&P titled Insulin Administration dated 10/2013 showed the licensed nurse administer the insulin to residents in a safe manner. The nursing staff will follow the physician's order for the type of insulin, dosage, strength, and method of administration. The steps for the insulin injection included the selection of the injection sites and should be rotated preferably within the same general area such as the abdomen, thigh and upper arm. According to Taylor's Clinical Nursing Skills, seventh edition, the various sites used for subcutaneous injections are the outer aspect of the upper arm, the abdomen (from below the costal margin to the iliac crest), the anterior aspect of the thigh, the upper back, and the upper ventral (upper front) or dorsogluteal area (buttocks). It is necessary to rotate sites or areas for injections to prevent buildup of fibrous tissue and permit complete absorption of the medication. 1. Medical record review for Resident 9 was initiated on 6/16/26. Resident 9 was admitted to the facility on [DATE]. Review of Resident 9's MDS assessment dated [DATE], showed Resident 9 had moderately impaired cognitive skill. Review of Resident 9's Order Summary Report dated 6/17/26, showed the following physician's orders: - dated 3/1/26, to administer insulin glargine (a long-acting insulin designed to manage high blood sugar levels)10 units subcutaneously in the morning and to rotate injection sites; and - dated 3/13/26, to administer Novolin R (a short-acting insulin designed to manage high blood sugar levels) as per sliding scale (amount of insulin to be administered based on the blood sugar results) subcutaneously before meals and at bedtime and to rotate injection sites. Review of Resident 9's Location of Administration Report for May 2026 showed the Novolin R insulin was administered consecutively on the same injection sites on the following dates and times: - on 5/2/26 at 0645 hours, Novolin R insulin was administered to the RLQ (right lower quadrant) of the abdomen; - on 5/2/26 at 1125 hours, Novolin R insulin was administered to the RLQ of the abdomen; - on 5/4/26 at 0618 hours, Novolin R insulin was administered to the LLQ (left lower quadrant) of the abdomen; - on 5/4/26 at 1130 hours, Novolin R insulin was administered to the LLQ of the abdomen; - on 5/4/26 at 1753 hours, Novolin R insulin was administered to the LLQ of the abdomen; - on 5/4/26 at 2009 hours, Novolin R insulin was administered to the LLQ of the abdomen; - on 5/13/26 at 1659 hours, Novolin R insulin was administered to the LLQ of the abdomen; and - on 5/13/26 at 2223 hours, Novolin R insulin was administered to the LLQ of the abdomen. On 6/17/26 at 1418 hours, an interview and concurrent medical record review for Resident 9 was conducted with RN 3. RN 3 verified the physician's orders for the insulin use with routine and sliding scale coverage. RN 3 was asked about the injection sites. RN 3 reviewed the MAR for the location of injection sites administration for Resident 9. RN 3 stated the injection sites should be rotated to prevent any side effects and skin problems. RN 3 verified and acknowledged there were times the injection sites were not rotated when the insulin injections were administered to Resident 9. 2. Medical record review for Resident 10 was initiated on 6/16/26. Resident 10 was admitted to the facility on [DATE]. Review of Resident 10's MDS assessment dated [DATE], showed Resident 10 had moderately impaired cognitive skill. Review of Resident 10's Order Summary Report dated 6/17/26, showed the following physician's orders: - dated 11/12/25, to administer insulin aspart (a short-acting insulin designed to manage high blood sugar levels) 6 units subcutaneously with meals; and - dated 3/16/26, to administer insulin glargine (a long-acting insulin designed to manage blood sugar levels) 54 units subcutaneously in the morning and to rotate injection sites. Review of Resident 10's Location of Administration Report for June 2026 showed the insulin aspart was administered consecutively at the same injection sites on the following dates and times: - on 6/4/26 at 1515 hours and 6/5/26 at 0715 hours, insulin aspart was administered to the LLQ of the abdomen; - on 6/7/26 at 0732 and 1253 hours, insulin aspart was administered to the LLQ of the abdomen; and - on 6/15/26 at 0747 and 1231 hours, insulin aspart was administered to the left arm. On 6/17/26 at 1333 hours, an interview and concurrent medical record for Resident 10 was conducted with LVN 2. LVN 2 verified the physician's order for the insulin injection for routine and sliding scale coverage. LVN 2 stated they rotated the sites so that the area would not easily bruise, or not have injuries when administering insulin injections. LVN 2 was informed of the findings and verified the location of the administrations of the insulin were at the same area and not rotated. On 6/18/26 at 1117 hours, an interview and concurrent medical record review for Resident 10 was conducted with the DON. The DON was informed and verified the above findings. 3. On 6/15/26 at 0904 hours, an observation and concurrent interview was conducted with Resident 19. Resident 19 was observed lying in bed with purplish skin discoloration on the left forearm. When Resident 19 was asked what happened on the left arm skin discoloration, Resident 19 stated he did not know how it happened. Resident 19 further stated that no one hurted him. Medical record review for Resident 19 was initiated on 6/15/26. Resident 19 was admitted to the facility on [DATE], and readmitted on [DATE]. Review of Resident 19's MDS 5 days PPS assessment dated [DATE], showed a BIMS summary score of 8 (meaning moderately impaired cognition). Review of Resident 19's Shower/Body Check Sheet dated 6/13 and 6/16/26, failed to show documentation of the skin discoloration on the left forearm. Review of Resident 19's Order Summary Report dated 6/17/26, failed to show a physician's order to monitor the skin discoloration on the left forearm. Review of Resident 19's Plan of Care dated 5/26/26, failed to show a care plan to address the skin discoloration on the left arm. On 6/17/26 at 0758 hours, an interview and concurrent medical record review for Resident 19 was conducted with RN 1. RN 1 verified the above findings. When RN 1 was asked about the process when a skin discoloration was found on a resident, RN 1 stated if the origin of the skin discoloration was unknown, the facility would start a change of condition and investigate what happened and why there was a skin discoloration. RN 1 further stated there was no physician's order to monitor Resident 19's skin discoloration and no care plan was developed to address the skin discoloration. On 6/18/26 at 1249 hours, an interview was conducted with the Assistant Administrator and DON. The Assistant Administrator and DON were informed and acknowledged the above findings.

F686D · No harm, potential for more than minimal, isolated

Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the necessary care and services were provided to prevent the development of a new pressure ulcer (areas of damaged skin caused by staying in one position for a long time which reduces blood flow to the area and causes the skin to die and develop a sore) for one of two final sampled residents (Resident 24) reviewed for pressure ulcers. * The facility failed to ensure Resident 24's alternating pressure pad (APP) mattress was connected to the device unit and properly working. This failure placed Resident 24 at risk of not benefiting from the therapy provided by the APP mattress and be at high risk of developing new pressure ulcers.Findings: Review of the facility's P&P titled Alternating Pressure Pad (undated) showed an alternating pressure pad (APP) is an overlay or mattress system designed to prevent and treat pressure injuries (bed sores). It works by cyclically inflating and deflating air cells to continuously shift pressure points and promote blood circulation. Further review of the P&P showed for the tubing connection: to connect the air hoses from the pad to the pump nozzles and to ensure the hoses are free of twists, kinks, or pinching between the bed frames. Review of the facility's P&P titled Pressure Ulcer/Injury Management revised 7/2019 showed a plan of care will be initiated upon admission and or upon identification of residents at high risk for the development of pressure ulcers/injuries. A plan of care will be developed for the prevention and/or treatment of identified pressure ulcer/injuries. Pressure reducing mattresses will be provided for the residents if necessary. On 6/15/26 at 0832 hours, during the initial tour of the facility, Resident 24 was observed lying in bed. The alternating pressure pad (APP) device was observed turned on and hanging on the headboard of Resident 24's bed. The tubing extending from the APP device was observed lying on the ground and not connected to the mattress pad under Resident 24. Medical record review for Resident 24 was initiated on 6/15/26. Resident 24 was admitted to the facility on [DATE] and readmitted on [DATE]. Review of Resident 24's H&P examination dated 3/18/26, showed Resident 24 had no capacity to understand and make decisions. Review of Resident 24's plan of care for skin breaks/pressure ulcer, showed a care plan problem dated 3/16/26, addressing Resident 24's risk for the development of skin breaks and pressure ulcer. The interventions include providing a therapeutic mattress, repositioning as often as needed, and the use of the APP mattress. Review of Resident 24's MDS assessment dated [DATE], showed Resident 24 was totally dependent, where the helper does all the effort, for the following mobility activities: roll left and right, sit to lying, lying to sitting on the side of the bed, and chair/bed to chair transfers. Further review of the MDS assessment showed Resident 24 was at risk of developing pressure ulcers/injuries. Review of Resident 24's Order Summary Report for June 2026 showed a physician's order dated 4/10/26, to provide Resident 24 with the APP mattress for skin prevention and management. To check for the proper setting and function every shift and monitor every day. On 6/15/26 at 1015 hours, Resident 124 was observed dressed, and lying on her back. The GT feeding was observed infusing with a left and right arm splint were observed in place. The tubing connected from the APP mattress device was observed lying on the ground and not connected to the APP mattress. On 6/15/26 at 1225 hours, Resident 24 was observed lying in bed on her right side. The GT feeding was observed turned off. The APP mattress device was observed turned on; however, the tubing was observed on the ground, not connected to the APP mattress. The APP mattress under Resident 24 was not observed to be inflated. On 6/15/26 at 1240 hours, an interview and concurrent observation for Resident 24 was conducted with RN 4. RN 4 stated the APP mattress was used for prevention of the development of pressure injuries in the resident. RN 4 stated the staff entering the resident's room should check to ensure the APP mattress was working properly by checking that the APP mattress device was turned on and the mattress was inflated. RN 4 was asked to check Resident 24's APP mattress and RN 4 verified the above findings. On 6/17/26 at 1045 hours, an interview and concurrent medical record review for Resident 24 was conducted with RN 2. RN 2 stated Resident 24 was totally dependent on the staff assistance for care and was at risk for developing pressure injuries. RN 2 reviewed Resident 24's medical record and verified the physician's order and care plan interventions for the APP mattress. On 6/18/26 at 1000 hours, an interview was conducted with the DON. The DON stated the purpose of the APP mattress was to provide the residents comfort and to prevent the development of pressure injuries for the residents who were at risk. The DON stated all staff entering the room should be checking to see if the APP mattress device and the APP mattress were working properly. On 6/18/26 at 1115 hours, an interview was conducted with the DON. The DON was informed and acknowledged the above findings.

F688D · No harm, potential for more than minimal, isolated

Based on observation, interview, medical record review, and facility P&P review, the facility failed to ensure the appropriate treatment and services were provided to one of two final sampled residents (Resident 11) reviewed for positioning/mobility. * The facility failed to assess and check the skin of Resident 11 when the splint device was applied. In addition, the plan of care to address Resident 11's joint mobility failed to include the interventions for skin assessments when the splint device was applied to Resident 11's left hand. These failures had the potential to affect the resident's well-being while wearing the splint device.Findings: Review of the facility's P&P titled Splint Application revised 5/2017 showed it is the policy of the facility that the splint be applied correctly to maintain the resident's range of motion and prevent contractures and further loss of range of motion. The restorative nursing assistant is responsive for the application and removal of the splint. The splint is usually left in place for six days a week for a period of two hours per day, or as tolerated. Medical record review for Resident 11 was initiated on 6/15/26. Resident 11 was admitted to the facility on [DATE], and readmitted on [DATE]. Review of Resident 11's H&P examination dated 5/31/26, showed Resident 11 was unable to make independent medical decisions. Review of Resident 11's Order Summary Report showed the following physician's orders dated 7/22/25:- RNA to apply the hand splint to the left hand five times a week or as tolerated every Monday, Tuesday, Thursday, Friday, and Saturday. Review of Resident 11's Plan of Care for Joint Mobility, revised 4/12/26, showed a care plan problem for risk of further joint contracture. The interventions included the RNA programs for the application of the left hand splint for four hours, five days a week, or as tolerated. Further review of the care plan failed to include the interventions to monitor Resident 11's left hand for complications related to the splint device or to perform skin checks when the splint device was applied. On 6/16/26 at 1030 hours, Resident 11 was observed sitting in the wheelchair with the splint applied to her left hand. Review of Resident 11's Restorative Nursing Flowsheet for June 2026 showed the following documentation for the application and removal times of the splint device to Resident 11's left hand:- on 6/1/26: on at 0900 hours and off at 1300 hours,- on 6/2/26: on at 0915 hours and off at 1315 hours,- on 6/4, 6/5, 6/6, and 6/8/26: on at 0900 hours and off at 1300 hours,- on 6/9/26: on at 0915 hours and off at 1315 hours,- on 6/11/26: on at 0920 hours and off at 1320 hours,- on 6/12 and 6/13/26: on at 0930 hours and off at 1330 hours, and- on 6/15 and 6/16/26: on at 0900 hours and off at 1300 hours. On 6/18/26 at 0845 hours, an interview and concurrent medical record review for Resident 11 was conducted RNA 1. RNA 1 stated Resident 11 had a physician's order to apply the splint device to Resident 11's left hand five times a week for four hours, or as tolerated. RNA 1 stated the splint was usually applied at around 0900 hours and removed around 1300 hours. RNA 1 reviewed Resident 11's RNA 1 treatment flowsheet and verified the RNA staff documented the time the splint device was applied and removed from Resident 11's left hand. RNA 1 stated the skin was checked every two hours when the splint device was applied. When RNA 1 was asked where the skin checks were documented, RNA 1 verified there was no documented evidence Resident 11's skin was checked every two hours on the days when the splint device was applied to Resident 11's left hand. On 6/18/26 at 0905 hours, an interview and concurrent medical record review for Resident 11 was conducted with RN 3. RN 3 verified there was no physician's order to assess the resident's skin while the splint was applied to the left hand. RN 3 stated when the splint device was applied there could be potential complications of the skin including irritation or redness, blister, swelling, and/or pain, if the splint device was applied too tight. RN 3 stated the resident's skin should be checked when the splint device was applied for more than two hours. RN 3 verified Resident 11's care plan for the risk for further joint contractures did not include the interventions for the skin assessment of Resident 11's left hand when the splint device was in use. RN 3 further verified there was no other care plan to address the use of splint device for Resident 11's left hand. On 6/18/26 at 1000 hours, an interview was conducted with the DON. The DON stated the splint devices were applied by the RNAs, as per the physician's order for the ordered duration. The DON stated if the splint device was applied for more than two hours, the staff who applied the splint device should check the resident's skin for any skin breakdown or complications related to the application of the splint device. The DON stated the checking of the residents skin should be done every two hours and documented. The DON further stated for the use of the splint device, there should be specific interventions in the plan of care for the use of the splint and the checking for complications related to use of splint device. On 6/18/26 at 1115 hours, an interview was conducted with the DON. The DON was informed and acknowledged the above findings.

Inspection of October 10, 2012

1 finding
F309G · Actual harm, isolated

Based on interviews, closed clinical record review and review of facility documents, showed the facilty failed to provide the necessary care, services in accordance with the comprehensive assessment upon admission for one of one sampled resident (Resident 1). Resident 1 was discharged from an acute hospital (Facility A) to skilled nursing facility (Facility B) with documentation showing she had a history of [REDACTED]. The inventory list sent with Resident 1 showed she in receipt of multiple personal medications when transferred to Facility B. The inventory log of medications was not addressed and/or questioned by Facility B. Failure to do so placed the resident at risk for overdose. Resident 1 died on [DATE], due to "Acute Polydrug Intoxication." Findings: The Department received a complaint from the Orange County Coroner's Office regarding Resident 1 being found unresponsive at Facility B and subsequently died on [DATE] at 2215 hours from "Acute Polydrug Intoxication." On [DATE], closed clinical record review for Resident 1 was initiated. Resident 1 was transferred from the acute hospital (Facility A) to the skilled nursing facility (Facility B) on [DATE] at 1045 hours. Review of Facility A's admission assessment dated [DATE], identified Resident 1 was admitted from the emergency department. The resident was feeling depressed, anxious, agitated and restless. Staff documented the resident had a history of [REDACTED]. The resident was transferred to Facility B on [DATE]. Review of the Patient Transfer and Referral Record form dated [DATE], showed Resident 1 was being transferred from Faciltiy A to Facility B. The resident was alert, oriented with depression, anxiety, migraines and back pain. Under the section "Patient Possessions Transferred" staff documented "See belongings list." Under the section for "Medical Information" showed to "See H&P." Review of the H&P showed Resident 1 had been brought to the emergency department (on [DATE]) by the resident's family. The family member was "fearing she (the resident) could be overdosing her pain medications." The resident has been on multiple medications. Among her personal possession, Resident 1 had Soma, [MEDICATION NAME] and [MEDICATION NAME] sulfate. Review of Faciltiy A's "Patient Valuables Checklist" initated on [DATE] and signed on [DATE], identified Resident 1 was in-receipt of her personal belongings. A second inventory form accompanying the resident from Facility A to Facility B titled "Receipt for Valuables" showed the following personal medications: - [MEDICATION NAME] 10 mg (for anxiety); 49 tablets - Resperdol 35 mg (for [MEDICAL CONDITION]); 59 tablets - [MEDICATION NAME] 15 mg (opiate for relief pain); 76 tablets - [MEDICATION NAME] (for treatment of [REDACTED]. - [MEDICATION NAME] 5 mg (for treatment of [REDACTED]. - [MEDICATION NAME] 20 mg (treatment for [REDACTED]. - Two empty bottles of [MEDICATION NAME] 10 mg and [MEDICATION NAME] ,[DATE] mg ([MEDICATION NAME] for moderate to severe pain). Review of Facility B's Inventory of Personal Effects form dated [DATE], showed Resident 1 had a few clothing items, a black purse/bag, one empty bottle of pills. There was no documentation regarding the resident's medications listed on Facility's A's receipt of valuables. This form was signed by staff but not the resident. A second Inventory of Personal Effects form dated [DATE], was done by a different employee of Facility B. This staff member documented a variety of wallet items and two pair of glasses, but no medications. On the bottom of this form, another staff member documented the following statement: "[DATE], I (employee's name) witnessed (employee's name) complete this inventory in my office on [DATE]." Neither of Facility B's inventory lists identified Resident 1's personal medications reportedly discharged with her from Facility A. Review of the facility's policy and procedure titled "Facility Rules" (undated), identified residents are not to bring their own medications into the facility without prior consent and physician's orders [REDACTED]. Review of Facility B's Nurses' Admission Record dated [DATE] at 1045 hours, showed Resident 1 was "admitted " to the facility. Staff documented the resident was alert, oriented, cooperative and continent of bowel and bladder. There was no documentation regarding the resident's personal belongings or medications. Review of the Self-Administration of Medication Assessment form dated [DATE], completed by Facility B, showed the resident was not a candidate to self-administer medications, due to "opoid overdose." Additional review of the Nurses Progress Notes dated [DATE], showed Resident 1 was admitted on [DATE] at 1045 hours, the resident was oriented to her room, facility meal times, visiting hours, etc. The next entry was 1520 hours, staff documented Resident 1 was asleep in bed but "easy to arouse," respirations even and unlabored. The next entry was at 1700 hours, a licensed nurse documented "CNA approached resident and woke her up to offered dinner, but resident refused to eat." The resident went back to sleep. At 2030 hours, the resdient was asleep in bed, respirations even and unlabored. At 2115 hours, a CNA tried to wake the resident up but the resident was not responding and no vital signs appreciated; "full code initiated" and paramedics called. At 2130 hours, CPR continued until paramedics arrived and transported Resident 1 to the emergency department. On [DATE] at 1030 hours, an interview and concurrent document review was conducted with the DON regarding Resident 1. The DON revealed the facility had conducted an investigation after receiving a phone call from the Orange County Coroner's office. The DON provided written statements from facility staff showing they were not aware Resident 1 had any medications in her possession. Review of the investigation documents showed Facility A had contacted the RN 1 who discharged Resident 1 to Facility B. The RN stated she remembered giving Resident 1 her medications before discharge. An interview with LVN 1 on [DATE] at 1150 hours, revealed she had completed a body check for Resident 1 on her admission. She stated she did not note any medications on the resident. On [DATE], an onsite visit was conducted at Facility A. On [DATE] at 1340 hours, an interview and concurrent closed clinical record review was conducted RN 1. RN 1 stated Resident 1 was transferred from Faciltiy A to Facility B with all personal belongings including her personal medications. Review of the documentation showed Resident 1 had signed a receipt for her valuables, which listed her medications. On [DATE] at 1330 hours, a telephone interview was conducted with LVN 2. LVN 2 stated on admission to Facility B, Resident 1 had a white bag containing personal clothing items, which she inventoried. She stated she did not notice any medications. LVN 2 stated Resident 1 also had a black purse; but she did not permit the LVN to look inside to inventory the contents. LVN 2 said the resident stated "it's personal stuff." LVN 2 stated she did not inventory the resident's purse. On [DATE] at 0905 hours, a telephone interview was conducted with the DON. The DON was asked about the inventory list sent with the resident from Facility A; which identified the resident's personal medications. She stated the medication identified on the list were not addressed with the resident (or Facility A) "because it (the form) was not signed." She stated it is "not customary" to send personal medications, and if they are, it is endorsed to a nurse by the ambulance company" who is transporting the resident. The DON was asked why the inventory list was not reviewed with the resident, and at least questioned about the medications. She couldn't answer. On [DATE] at 0810 hours, a telephone interview was conducted with RN 2. RN 2 stated when Resident 1 arrived from Facility A, the ambulance staff gave her Resident 1's admitting paperwork. When asked if she saw the list of personal medication on the inventory list. She stated "I can't remember."

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