Jordan Rehabilitation and Healthcare Center

In the surveyor’s words

From the most serious findings on record at Jordan Rehabilitation and Healthcare Center, in the surveyor’s own words.

• No harm, potential for more than minimal, widespreadF809Jun 5, 2025

  Based on observation, interview, review of the facility's daily bedtime snack list, and review of the scientific article referenced by the National Institute of Health (NIH), the facility failed to provide substantial snacks to residents who needed assistance at meals as determined by review of the time between supper and breakfast was greater than 14 hours. Review of the facility meal service times, not dated, revealed total assist residents received supper at 4:30 PM and breakfast at 7:00 AM. […]

• No harm, potential for more than minimal, widespreadF812Jun 5, 2025

  Based on observation, interview, review of the United States Department of Agriculture (USDA) web site, and review of the facility's policies, the facility failed to store and serve food in a safe manner as determined by observations during the initial tour on 05/02/2025. These observations revealed food not labeled or dated in the dry storage, walk-in refrigerator, and the freezer. In addition, observations of the supper meal tray line on 06/02/2025 at 4:16 PM revealed the Dietary Manger and [NAME] improperly used the food thermometer, and Dietary Aide 1 used open utility carts with a wet top shelf. This had the potential to affect 92 residents that received food from the kitchen. […]

• No harm, potential for more than minimal, patternF552Apr 16, 2026

  Based on interview, record review, and review of the facility's policy, the facility failed to ensure each resident's right to be informed in advance, by the physician or other practitioner or professional, of the risks and benefits of proposed care, of treatment and treatment alternatives or treatment options and to choose the alternative or option he or she preferred for 6 of 28 sampled residents, Resident (R) 7, R9, R10, R28, R76, and R82.Review of each resident's document Behavior Modification Consent revealed the name of the medication, risks and benefits of the medication, and treatment alternatives/options were not specified.The findings include:Review of the facility's document Resident Rights, undated and found in the facility's admission packet, revealed the resident had a right… […]

• No harm, potential for more than minimal, patternF880Apr 16, 2026

  Based on observation, interview, record review, information from the Centers for Disease Control and Prevention (CDC), and review of the facility's policies, the facility failed to establish and maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for 7 of 40 sampled and supplemental residents, Resident (R) 66, R77, R35, R13, R42, R71, and R33.R66 was diagnosed with a communicable skin infection on 04/10/2026 and a contact precautions order was placed by the physician. […]

• No harm, potential for more than minimal, patternF576Jun 5, 2025

  Based on interview, record review, review of the Postal Service Reform Act of 2022, and review of the facility's policy, the facility failed to ensure residents the right to receive mail, letters, and packages delivered to the facility. In interviews with Resident Council members, they stated they did not receive mail on Saturdays. This practice had the potential to affect all current 92 residents. The findings include: Review of the facility's policy titled, Resident's Rights For Residents in [State] Long-Term Care Facilities, not dated, revealed the resident had a right to exercise his or her rights as a resident of the facility and as a citizen of the United States. […]