Deficiency Index

Hope Springs at Minnetonka

Minnetonka, Minnesota · CCN 245606

23 surveys since 2011. The first finding at harm level was recorded in 2017.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
157
Surveys
23
Harm or worse
7
Immediate jeopardy
4
The record, 2011–2026
’11’15’20’25’26
No harm recordedHarm or worseNot surveyed
Immediate jeopardy4

Findings at the most serious level CMS records.

Beyond CMS’s monthly file20/23

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
21
Ownership
For profit - Individual
Chain
Independent
County
Hennepin
Medicare-certified since
1992

CMS ratings

Overall
1
Health inspection
2
Staffing
1
Quality measures
3

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded more weighted findings than most of its peer group.

Weighted by harm level, against 55 for-profit facilities with fewer than 66 beds in Minnesota.

Last survey on record

Jun 4, 2026

158 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Annual nurse turnover12.5%50.0%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

Fines
$9,496 across 3 penalties

Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD1951.4%E38.1%F1437.8%
No harm, potential for minimalA—B—C12.7%
CMS’s current file: 37 of the 157 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6842×

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  • F7272×

    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

  • F8122×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

  • F8512×

    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

  • F8652×

    Have a plan that describes the process for conducting QAPI and QAA activities.

In the surveyor’s words

From the most serious findings on record at Hope Springs at Minnetonka, in the surveyor’s own words.

  • Immediate jeopardy, isolatedF678Oct 21, 2021

    Based on observation, interview, and document review, the facility failed to ensure a residents cardiopulmonary resuscitation (CPR) status was accurately reflected for 1 of 1 resident (R10) who wished to receive chest compressions in the event of a cardiopulmonary arrest (cessation of pulse and respirations). The resulted in an immediate jeopardy (IJ) situation for R10 who would not had received CPR in the event of cardiopulmonary arrest and was at risk for death. The IJ began on [DATE], at 10:54 a.m. when R10's door had a red rectangle beside her name which indicated do-not-resuscitate (DNR). R10's physician orders [MEDICAL RECORD OR PHYSICIAN ORDER] . The administrator was notified of the IJ on [DATE], at 3:15 p.m. The IJ was removed on [DATE], at 7:48 p.m. […]

  • Immediate jeopardy, isolatedF689Jul 31, 2021

    Based on interview and document review, the facility failed to prevent an elopement and provide safety for 1 of 3 residents (R1) identified at risk for elopement. R1 successfully eloped from the building, undetected, and was found by a citizen about five blocks away. This deficient practice resulted in immediate jeopardy (IJ) for R1. The IJ began on 7/24/21, when R1, who was on 15 minute checks, successfully eloped from the facility through two alarmed doors, went off the facility grounds, and was found five blocks away by a community member. The facility was unaware R1 was gone from the building and the police brought R1 back to the facility. On 7/28/21, the director of nursing (DON) was notified of the immediate jeopardy for R1. The IJ was removed on 7/31/21, at 11:30 a.m. […]

  • Immediate jeopardy, isolatedF689Jul 15, 2021

    Based on interview and document review, the facility failed to prevent an elopement and provide safety for 1 of 3 residents (R1) identified at risk for elopement who successfully eloped from the building, undetected, and was found a block and a half away approximately twenty minutes later. This deficient practice resulted in immediate jeopardy for R1. The elopement immediate jeopardy (IJ) began on 6/30/21, when R1 successfully eloped from the facility, through two alarmed doors and went off the facility grounds. The facility did not know R1 had left. On 7/13/21, at 4:14 p.m. the director of nursing (DON) was notified of the IJ for R1. The DON was notified that the immediate jeopardy was removed on 7/15/21, at 12:30 p.m. […]

  • Immediate jeopardy, isolatedF689Jun 18, 2021

    Based on observation, interview and document review, the facility failed to assess safety risk for 1 of 3 residents (R5) who were allowed to go into the community unsupervised, which placed R5 at risk for serious injury, impairment or death. R5 returned to the facility, which was located a block and half from a lake, wet from the chest down, had a [CONDITION(S)] which required emergency room care for staples, and was missing his shoes. In addition to the resident in immediate jeopardy, the facility failed to ensure the porch and deck area were free of potential accident hazards for 3 of 3 (R12, R5 and R2) who were on the deck area while decking boards were being removed which had the potential for harm that is not immediate jeopardy. […]

  • Actual harm, isolatedF760Jun 10, 2021

    Based on interview and document review, the facility failed to ensure 1 of 3 residents (R1) was free from significant medication errors. This resulted in actual harm for R1 when R1 was administered another resident's medications, experienced adverse medication reactions and received IV fluids and was observed at the hospital overnight with [CONDITION(S)] (altered brain function) and [CONDITION(S)]. Findings include: R1's annual Minimum Data Set (MDS), dated [DATE], included, cognitively intact with diagnoses [MEDICAL RECORD OR PHYSICIAN ORDER] . R1 was independent with activities of daily living (ADL's). […]

Read 27 findings in full →The most serious and the most recent: 27 of 157 on record.

Every survey on record

FindingsAt actual harm or above

  • Jun 4, 2026Standard5 findings
  • Feb 14, 2025Standard16 findings
  • May 16, 2024Standard16 findings
  • Apr 27, 2023Standard7 findings
  • Jan 23, 2023Complaint1 finding
  • Oct 21, 2021Standard12 findings · 1 harm
  • Jul 31, 2021Complaint1 finding · 1 harm
  • Jul 15, 2021Complaint5 findings · 1 harm
Show the 15 earlier surveys
  • Jun 18, 2021Complaint3 findings · 1 harm
  • Jun 10, 2021Complaint2 findings · 1 harm
  • May 21, 2020Complaint1 finding
  • Jul 12, 2019Complaint1 finding · 1 harm
  • Apr 19, 2019Standard9 findings
  • Jul 12, 2018Standard6 findings
  • Jul 13, 2017Standard6 findings
  • Jun 12, 2017Complaint4 findings · 1 harm
  • Aug 25, 2016Standard6 findings
  • May 14, 2015Standard10 findings
  • Apr 2, 2014Standard1 finding
  • Jan 22, 2013—15 findings
  • Jul 3, 2012—1 finding
  • Apr 12, 2012Standard and complaint18 findings
  • Apr 27, 2011—11 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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