Glenoaks Senior Living Campus
New London, Minnesota · CCN 245360
27 surveys since 2010. The first finding at harm level was recorded in 2014.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
- Citations on record
- 165
- Surveys
- 27
- Harm or worse
- 9
- Immediate jeopardy
- 5
Findings at the most serious level CMS records.
Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.
The facility
- Certified beds
- 52
- Ownership
- For profit - Corporation
- Chain
- CAMPBELL STREET SERVICES
- County
- Kandiyohi · rural
- Medicare-certified since
- 1986
CMS ratings
- Overall
- 1
- Health inspection
- 1
- Staffing
- 3
- Quality measures
- 3
CMS’s own Five-Star ratings.
Compared with similar facilities
Since 2021, this facility recorded more weighted findings than most of its peer group.
Weighted by harm level, against 55 for-profit facilities with fewer than 66 beds in Minnesota.
Last survey on record
Jun 10, 2026
152 days ago.
Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.
Staffing
| Measure | This facility | Peer median |
|---|---|---|
| Nurse hours per resident day | 3.23 | 3.62 |
| Registered-nurse hours per resident day | 0.71 | — |
| Annual nurse turnover | 80.5% | 50.0% |
As reported by the facility to CMS, beside the peer-group median.
Enforcement
- Payment denials
- 1
Federal civil money penalties and remedies as CMS currently publishes them. Amounts may still be under appeal.
Severity of recent findings
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J23.6% | K— | L— |
| Actual harm | G11.8% | H— | I— |
| No harm, potential for more than minimal | D3664.3% | E1017.9% | F610.7% |
| No harm, potential for minimal | A— | B— | C11.8% |
Most frequently cited here
In CMS’s current monthly file.
- F6844×
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- F6893×
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- F8803×
Provide and implement an infection prevention and control program.
- F5782×
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
- F6092×
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
In the surveyor’s words
From the most serious findings on record at Glenoaks Senior Living Campus, in the surveyor’s own words.
- Immediate jeopardy, isolatedF689Sep 21, 2023
Based on observation, interview and document review the facility failed to investigate and respond to a Hoyer lift incident before placing the Hoyer lift back into care service for 1 of 2 (R2) residents. Additionally, the facility failed to have a system to perform regular maintenance on resident ceiling lift and failed to respond to voiced concerns by nursing staff related to ceiling lift malfunction and safety related to care planned two person Hoyer lift for 1 of 2 (R1) resident viewed for accidents. This resulted in an immediate jeopardy (IJ) situation for R2 and R1. The IJ began on 7/30/23 at 8:22 a.m., when a Hoyer lift being used to transfer R2 would not stop and a different Hoyer lift had to be used to complete the transfer. […]
- Immediate jeopardy, isolatedF760Sep 21, 2023
Based on interview and document review, the facility failed to ensure medications to prevent blood clotting were administered, and associated blood testing was performed, in accordance with physician orders for 1 of 1 residents (R3) reviewed who was at increased risk for recurrent stroke, clots, and/or decreased blood supply to tissues/organs causing a shortage of oxygen, after an ordered blood test was not performed resulting in missed subsequent anticoagulation orders and anticoagulation therapy for a 14 day period. […]
- Immediate jeopardy, isolatedF600May 24, 2023
Based on interview and document review, the facility failed to ensure residents were free from allegations of physical and verbal abuse by staff for 2 of 2 residents (R1, R4) reviewed for abuse. This resulted in an Immediate Jeopardy (IJ) when R1 reported nursing assistant (NA)-A pulled the door shut while his arm was in the the doorway, resulting in R1 sustaining a substantial skin tear in the process. In addition, R4 was verbally abused by NA-A, when NA-A called R4 a bitch. The IJ began on 5/17/23, when the facility failed to prevent and protect R1 from physical abuse when nursing assistant (NA)-A was forceful with R1 during cares. This resulted in a skin tear to R1's right forearm. The administrator and the director of nursing (DON) were notified of the IJ on 5/24/23, at 5:32 p.m. […]
- Immediate jeopardy, isolatedF684Mar 9, 2023
Based on observation, interview and document review, the facility failed to provide routine resident condition monitoring after the facility was notified by the pharmacy of an albuterol nebulizer medication national shortage and communicate this shortage, and missed inhaler medications, to the provider for alternative medication utilization for 1 of 3 residents (R1) to prevent acute respiratory changes and hospitalization . This resulted in an immediate jeopardy for R1. In addition, the facility failed to provide the same condition monitoring and provider updating for 2 of 2 residents (R2, R3) who were ordered ipratropium-albuterol (DuoNeb) nebulizer treatment and/or demonstrated acute respiratory symptoms at the same time they were not provided ordered medication due to the shortage. […]
- Immediate jeopardy, isolatedF689Feb 18, 2021
Based on observation, interview and document review, the facility failed to properly assess and implement interventions to prevent a hazard free environment for 1 of 3 residents (R1) reviewed for accidents after moving R1 to a new room, whose bed was historically positioned against the wall for safety, and then whose bed was placed against a radiator heater. This resulted in actual harm to R1 who required medical treatment at the emergency department when he obtained [MEDICAL CONDITION] the right thigh and calf and on both feet from a radiator heater while in bed. This failure resulted in an immediate jeopardy (IJ). The IJ began on 2/8/21, at 6:40 a.m. […]
Read 28 findings in full →The most serious and the most recent: 28 of 165 on record.
Every survey on record
FindingsAt actual harm or above
- Jun 10, 2026Standard and complaint9 findings
- Sep 12, 2025Complaint5 findings · 1 harm
- Apr 24, 2025Standard13 findings
- Mar 6, 2024Standard5 findings
- Sep 21, 2023Complaint13 findings · 2 harm
- Aug 23, 2023Standard and complaint11 findings
- May 24, 2023Complaint2 findings · 1 harm
- Mar 23, 2023Complaint3 findings
Show the 19 earlier surveys
- Mar 9, 2023Complaint2 findings · 1 harm
- Jan 30, 2023Infection control3 findings
- Dec 12, 2022Complaint2 findings
- Nov 29, 2022Complaint1 finding
- Nov 17, 2022Complaint3 findings
- Aug 4, 2022Standard5 findings
- May 25, 2022Complaint1 finding
- Feb 18, 2021Complaint1 finding · 1 harm
- Oct 2, 2020Infection control1 finding
- Oct 17, 2019Standard and complaint3 findings
- Nov 29, 2018Standard and complaint13 findings · 1 harm
- Oct 26, 2017Standard6 findings
- Dec 16, 2016Standard12 findings
- Oct 20, 2015Standard14 findings · 1 harm
- Nov 6, 2014Standard13 findings
- Feb 5, 2014Standard6 findings · 1 harm
- Jan 31, 2013—3 findings
- Dec 1, 2011—5 findings
- Nov 5, 2010—10 findings
Surveys that found no deficiencies are not in CMS’s files and do not appear here.
Comparable facilities
The nearest facilities to this one in the same peer group, by weighted findings.
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