Deficiency Index

Heritage Hall Dillwyn

Dillwyn, Virginia · CCN 495317

12 surveys since 2012, 1 of them producing a finding at harm level or worse.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations on record
78
Surveys
12
Harm or worse
1
Immediate jeopardy
0
The record, 2012–2024
’12’15’20’24
No harm recordedHarm or worseNot surveyed
Harm or worse1

Findings where a surveyor recorded actual harm to a resident.

Beyond CMS’s monthly file9/12

Older surveys no longer in CMS’s monthly file or on Care Compare. They are shown here.

The facility

Certified beds
60
Ownership
For profit - Limited Liability company
Chain
HERITAGE HALL
County
Buckingham · rural
Medicare-certified since
1996

CMS ratings

Overall
3
Health inspection
4
Staffing
1
Quality measures
2

CMS’s own Five-Star ratings.

Compared with similar facilities

Since 2021, this facility recorded somewhat fewer weighted findings than its peer group.

Weighted by harm level, against 33 for-profit facilities with fewer than 66 beds in Virginia.

Last survey on record

Mar 20, 2024

964 days ago.

Counts surveys with at least one finding. A clean survey leaves no record here, so the real gap may be shorter.

Staffing

MeasureThis facilityPeer median
Nurse hours per resident day2.953.46
Registered-nurse hours per resident day0.49—
Annual nurse turnover55.2%55.1%

As reported by the facility to CMS, beside the peer-group median.

Enforcement

No fines, payment denials or special-focus designation on the current CMS record.

Severity of recent findings

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD2288.0%E312.0%F—
No harm, potential for minimalA—B—C—
CMS’s current file: 25 of the 78 citations on record.

Most frequently cited here

In CMS’s current monthly file.

  • F6563×

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

  • F6772×

    Provide care and assistance to perform activities of daily living for any resident who is unable.

  • F6892×

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

  • F6952×

    Provide safe and appropriate respiratory care for a resident when needed.

  • F8122×

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

In the surveyor’s words

From the most serious findings on record at Heritage Hall Dillwyn, in the surveyor’s own words.

  • No harm, potential for more than minimal, patternF677Mar 20, 2024

    Based on observations, staff interviews, facility document review, and clinical record review, it was determined the facility staff failed to provide evidence of ADL (activities of daily living) care for one of 28 residents in the survey sample, Resident #46. The findings include: For Resident #46, the facility staff failed to provide evidence of ADL (specifically incontinence care, feeding assistance, and turning/positioning) care. Resident #46 was admitted to the facility on [DATE] with diagnoses that included but were not limited to non-traumatic brain dysfunction, cancer, Alzheimer's Disease and aphasia. […]

  • No harm, potential for more than minimal, patternF886Jul 28, 2022

    Based on clinical record review, staff interview and facility document review, it was determined facility staff failed to maintain resident COVID-19 testing results in the medical record for 3 of 3 residents reviewed during the infection control task, Residents #1, #2 and #14. The findings include: 1. The facility staff failed to maintain the results of COVID-19 testing for Resident #1 (R1) in the clinical record. On the most recent MDS (minimum data set), a significant change assessment with an ARD (assessment reference date) of 4/14/2022, the resident was coded as being moderately impaired for making daily decisions. On 7/26/2022 at 11:15 a.m., an interview was conducted with LPN (licensed practical nurse) #1, the infection preventionist. […]

  • No harm, potential for more than minimal, patternF656Mar 31, 2021

    Based on observation, staff interview, facility document review and clinical record review, it was determined that the facility staff failed to develop and implement the comprehensive care plan for six of 38 residents in the survey sample, (Residents #11, #43, #2, #21, #5 and #34). The facility staff failed to ensure Resident #11's pommel cushion and Resident #43's wheelchair alarm were implemented to prevent falls per the comprehensive care plan and physician orders. The facility staff failed to develop and implement a care plan for devices to address and prevent the worsening of Resident #2's bilateral hand contractures and failed to develop and implement a comprehensive care plan to address urinary tract infections, the prescribed treatment and care required for Resident #21, #5 and… […]

  • No harm, potential for more than minimal, isolatedF558Mar 20, 2024

    Based on observation, staff interview, clinical record review, and facility document review, it was determined that the facility staff failed to maintain the call bell in a position accessible to the resident, for two of 28 residents in the survey sample, Residents #14 and #161. 1. For Resident #14, the facility staff failed to maintain the call light in a position where they could access it. Resident #14 was observed on 3/19/24 at 8:54 AM and 10:18 AM with the call bell clipped to the top of their mattress above their pillow, not in reach of resident. On 3/19/24 at 1:20 PM, Resident #14 was observed in bed with the call bell clipped below the bed on the right side. An interview was conducted on 3/19/24 at 1:20 PM with RN (registered nurse) #1. […]

  • No harm, potential for more than minimal, isolatedF600Mar 20, 2024

    Based on resident interview, staff interview, facility document review, and clinical record review, it was determined the facility staff failed to protect one of 28 residents in the survey sample from resident to resident abuse, Residents #31. The findings include: The facility failed to protect Resident #31 from physical abuse from another resident, Resident #50 on 12/18/23. A review of a facility synopsis of event with an incident date of 12/18/23 revealed, This evening at approximately 8:00 PM, (Resident #31) was in her room yelling after numerous attempts to redirect her with no success. (Resident #50) comes across the hall and hits (Resident #31) on her left forearm with her Reacher telling her to shut the h**l up, people are trying to sleep. […]

Read 20 findings in full →The most serious and the most recent: 20 of 78 on record.

Every survey on record

FindingsAt actual harm or above

  • Mar 20, 2024Standard and complaint9 findings
  • Jul 28, 2022Standard7 findings
  • Mar 31, 2021Standard9 findings
  • Jun 24, 2020Infection control1 finding
  • Jun 27, 2019Standard and complaint12 findings
  • May 11, 2018Standard5 findings
  • Mar 30, 2017Standard3 findings
  • Apr 7, 2016Standard6 findings
Show the 4 earlier surveys
  • Apr 23, 2015Standard and complaint3 findings
  • Apr 3, 2014Standard13 findings · 1 harm
  • Jun 13, 2013—3 findings
  • Jun 21, 2012—7 findings

Surveys that found no deficiencies are not in CMS’s files and do not appear here.

Comparable facilities

The nearest facilities to this one in the same peer group, by weighted findings.

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